Omnisend

Omnisend

17 Review(s)

Overview

Omnisend offers a robust platform for ecommerce marketing, combining email, SMS, and automation in one place. While its pricing may be a bit high for smaller businesses, the wide range of integrated tools and ease of use make it an appealing choice for scaling online stores.

Overall Rating

Based on 17 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Omnisend Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

What Is Omnisend?

Omnisend is a marketing automation platform designed for ecommerce businesses, offering tools for email and SMS marketing to boost customer engagement. It addresses common challenges such as low conversion rates and manual workload by automating marketing tasks. The software streamlines marketing efforts, enabling businesses to reach their target audience more effectively. With a focus on ease of use and scalability, Omnisend supports businesses of all sizes in growing their customer base and increasing sales.

Omnisend Pricing

The software offers three packages:

  • Standard: $11.20/month
  • Pro: $41.30/month
  • Custom Pricing: Tailored quote
A free version is also available. Omnisend cost varies based on the specific needs of each business. Users can get pricing for the plan that best fits their requirements.

Disclaimer: The pricing is subject to change.

Omnisend Integrations

Omnisend software seamlessly integrates with various popular business applications, such as:

Watch a free Omnisend demo to learn more about its integrations.

Who Is Omnisend For?

The software is tailored for businesses of every size, serving a diverse range of industries, including:

  • eCommerce
  • Retail
  • Fashion
  • Health & Beauty
  • Food & Beverage
  • Electronics
  • Home & Garden

Is Omnisend Right For You?

Omnisend is an excellent choice for businesses looking to streamline their marketing efforts. It saves time with automated campaigns, boosts sales through personalized messaging, and enhances customer engagement across multiple channels. Its ease of use, scalability, and comprehensive support make it an ideal solution for ecommerce growth. Additionally, its ability to integrate with various platforms ensures a seamless experience for users.

Still not sure if Omnisend is right for you? Contact us at (661) 384-7070 for further guidance.

Omnisend Features

Integrating SMS with email campaigns, Omnisend enables businesses to reach customers directly on their mobile devices. This channel facilitates timely promotions and reminders, helping to boost conversion rates and maintain customer engagement through personalized text messages.

See How It Works

The software's web push notifications enable businesses to send instant, attention-grabbing messages to customers, even when they're not on the website. This feature helps in retargeting visitors, promoting offers, and increasing conversions by keeping the brand top of mind.

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Omnisend simplifies the collection of customer feedback by automating review requests via email or SMS after a purchase. This feature helps build trust and social proof, encouraging new customers to make informed buying decisions based on authentic reviews.

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Omnisend supports managing multiple eCommerce stores under a single account. This feature streamlines marketing efforts, allowing businesses to centralize their campaigns, monitor performance across stores, and maintain consistent branding, all from one convenient dashboard.

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This feature enables businesses to create personalized campaigns that resonate with their audience. By automating workflows like welcome emails and cart abandonment reminders, it enhances customer engagement and drives sales, all within an intuitive platform.

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Pros And Cons of Omnisend

Pros

  • User-friendly interface

  • One-click integrations with major eCommerce platforms

  • Comprehensive automation workflows

  • 24/7 customer support

  • Advanced segmentation capabilities

Cons

  • Limited customization in email templates

  • Higher SMS costs compared to competitors

  • Occasional bugs and UI glitches

  • No dedicated mobile app

Omnisend Reviews

Total 17 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

J

Jonah

Writing and Editing, 1-10 employees

More than a year

5.0
May 2025

Flexible automation tool

Pros

This platform is highly robust, offering excellent workflows, automation, integrations with other eCommerce tools and solid segmentation features.

Cons

The platform offers efficient solutions that deliver significant value specially through its prebuilt automation templates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

G

Guillaume

Design, 11-50 employees

Less than a year

5.0
May 2025

Had to switch

Pros

Having email, SMS, and push campaigns all in one place is fantastic! The ready made automations like cart abandonment and post-purchase are easily solvable. And also the ability to segment by customer behavior and the drag-and-drop editor make it super easy to use and the reports are crystal clear.

Cons

The SMS editor isn't available on the free plan and there are fewer customization options compared to bigger platforms. However, the reporting is concise and to the point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dakota

Computer Software, 1-10 employees

More than a year

5.0
May 2025

As good as Klaviyo and Mailchimp for less price

Pros

It's much more streamlined and adaptable compared to Klaviyo. I really like that I don't have to pay for unnecessary tools that are included but I'll never use.

Cons

While some features and integrations are still missing, they are actively working on adding them. They recently released a new dashboard and improved documentation, which has been a great update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Omnisend software is used by industries such as retail, fashion, health, food, and many others.

No, Omnisend software does not have a mobile app.

Omnisend integrates with Wix, Shopify, WooCommerce, BigCommerce and several others.

Omnisend pricing starts at $11.20/month for the Standard plan and $41.30/month for the Pro plan. Users can also request a custom quote tailored to their specific requirements.

Omnisend software supports English.

Omnisend software offers email support and a comprehensive Knowledge Base.

Yes, Omnisend software offers an API.