Last Updated
Overview
Omnisend offers a robust platform for ecommerce marketing, combining email, SMS, and automation in one place. While its pricing may be a bit high for smaller businesses, the wide range of integrated tools and ease of use make it an appealing choice for scaling online stores.
Overall Rating
Based on 17 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Omnisend Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
What Is Omnisend?
Omnisend is a marketing automation platform designed for ecommerce businesses, offering tools for email and SMS marketing to boost customer engagement. It addresses common challenges such as low conversion rates and manual workload by automating marketing tasks. The software streamlines marketing efforts, enabling businesses to reach their target audience more effectively. With a focus on ease of use and scalability, Omnisend supports businesses of all sizes in growing their customer base and increasing sales.
Omnisend Pricing
The software offers three packages:
- Standard: $11.20/month
- Pro: $41.30/month
- Custom Pricing: Tailored quote
Disclaimer: The pricing is subject to change.
Omnisend Integrations
Omnisend software seamlessly integrates with various popular business applications, such as:
- Shopify Software
- WooCommerce
- WordPress
- Wix Website Builder
- Shoplazza
- nopCommerce Software
- BigCommerce Software
Who Is Omnisend For?
The software is tailored for businesses of every size, serving a diverse range of industries, including:
- eCommerce
- Retail
- Fashion
- Health & Beauty
- Food & Beverage
- Electronics
- Home & Garden
Is Omnisend Right For You?
Omnisend is an excellent choice for businesses looking to streamline their marketing efforts. It saves time with automated campaigns, boosts sales through personalized messaging, and enhances customer engagement across multiple channels. Its ease of use, scalability, and comprehensive support make it an ideal solution for ecommerce growth. Additionally, its ability to integrate with various platforms ensures a seamless experience for users.
Still not sure if Omnisend is right for you? Contact us at (661) 384-7070 for further guidance.
Omnisend Features
SMS Marketing
Integrating SMS with email campaigns, Omnisend enables businesses to reach customers directly on their mobile devices. This channel facilitates timely promotions and reminders, helping to boost conversion rates and maintain customer engagement through personalized text messages.
Web Push Notifications
The software's web push notifications enable businesses to send instant, attention-grabbing messages to customers, even when they're not on the website. This feature helps in retargeting visitors, promoting offers, and increasing conversions by keeping the brand top of mind.
Product Reviews
Omnisend simplifies the collection of customer feedback by automating review requests via email or SMS after a purchase. This feature helps build trust and social proof, encouraging new customers to make informed buying decisions based on authentic reviews.
Multi-Store Accounts
Omnisend supports managing multiple eCommerce stores under a single account. This feature streamlines marketing efforts, allowing businesses to centralize their campaigns, monitor performance across stores, and maintain consistent branding, all from one convenient dashboard.
Email Marketing
This feature enables businesses to create personalized campaigns that resonate with their audience. By automating workflows like welcome emails and cart abandonment reminders, it enhances customer engagement and drives sales, all within an intuitive platform.
Pros And Cons of Omnisend
Pros
User-friendly interface
One-click integrations with major eCommerce platforms
Comprehensive automation workflows
24/7 customer support
Advanced segmentation capabilities
Cons
Limited customization in email templates
Higher SMS costs compared to competitors
Occasional bugs and UI glitches
No dedicated mobile app
Omnisend Reviews
Total 17 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Writing and Editing, 1-10 employees
More than a year
“Flexible automation tool”
Pros
This platform is highly robust, offering excellent workflows, automation, integrations with other eCommerce tools and solid segmentation features.
Cons
The platform offers efficient solutions that deliver significant value specially through its prebuilt automation templates.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Design, 11-50 employees
Less than a year
“Had to switch”
Pros
Having email, SMS, and push campaigns all in one place is fantastic! The ready made automations like cart abandonment and post-purchase are easily solvable. And also the ability to segment by customer behavior and the drag-and-drop editor make it super easy to use and the reports are crystal clear.
Cons
The SMS editor isn't available on the free plan and there are fewer customization options compared to bigger platforms. However, the reporting is concise and to the point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
More than a year
“As good as Klaviyo and Mailchimp for less price”
Pros
It's much more streamlined and adaptable compared to Klaviyo. I really like that I don't have to pay for unnecessary tools that are included but I'll never use.
Cons
While some features and integrations are still missing, they are actively working on adding them. They recently released a new dashboard and improved documentation, which has been a great update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Who are the typical users of Omnisend software?
Omnisend software is used by industries such as retail, fashion, health, food, and many others.
Does Omnisend software have a mobile app?
No, Omnisend software does not have a mobile app.
What other apps does Omnisend integrate with?
Omnisend integrates with Wix, Shopify, WooCommerce, BigCommerce and several others.
What types of pricing plans does Omnisend software offer?
Omnisend pricing starts at $11.20/month for the Standard plan and $41.30/month for the Pro plan. Users can also request a custom quote tailored to their specific requirements.
What language does Omnisend software support?
Omnisend software supports English.
What level of support does Omnisend offer?
Omnisend software offers email support and a comprehensive Knowledge Base.
Does Omnisend software offer an API?
Yes, Omnisend software offers an API.