Total 164 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

2%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CH

Chris H.

Retail, N/A employees

More than a year

5.0
October 2024

“Quick setup”

Pros

Getting the review platform up and running was easy and managing everything on the backend has been simple as well.

Cons

Quizzes feature is definitely useful but the tools for building them could be more efficient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DS

Dan S.

Retail, N/A employees

Less than a year

5.0
October 2024

“easy setup and flexibility”

Pros

For my team it is easy to use tool and making changes later to the review experience has been just as simple. It's very user-friendly overall.

Cons

At this point, we really don't have any complaints and have been very pleased with how it has worked for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CS

Cael S.

Apparel & Fashion, N/A employees

Less than 6 months

5.0
October 2024

“reliable fit for us!”

Pros

Really easy to use, with a nice-looking interface and it works well with our website.

Cons

Adding something to a group takes more clicks than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KD

Kishan D.

Cosmetics, N/A employees

Less than a year

5.0
October 2024

“Direct review control is fantastic”

Pros

Being able to approve or reject reviews right inside the portal has been really useful and keeps the process much more manageable.

Cons

One thing I'd still like to see is a way to block certain customers from posting inappropriate or irrelevant reviews. We've had repeat offenders leave promotional reviews for other brands and there isn't a good way to stop that yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kate C.

Health, Wellness and Fitness, N/A employees

More than a year

5.0
October 2024

“simple navigation”

Pros

Using it has been very easy. The layout is user-friendly, navigation feels simple and the dashboards are genuinely helpful.

Cons

I really don't have any complaints. It works well for our company and we plan to keep using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CH

Chris H.

Retail, N/A employees

More than a year

5.0
October 2024

“Quick setup”

Pros

Getting the review platform up and running was easy and managing everything on the backend has been simple as well.

Cons

Quizzes feature is definitely useful but the tools for building them could be more efficient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JA

Julian A.

Apparel & Fashion, N/A employees

More than a year

5.0
May 2024

“Clean widgets”

Pros

Running a clothing brand like TITAN the review sliders have been incredibly useful for showing potential customers things like fit, quality and other details we want to highlight. Managing incoming reviews is also fantastic because everything feels very easy and simple to handle. The on-site widgets look clean, minimal and polished yet they still give shoppers plenty of helpful information. There's honestly a lot more I could say but it's one of those tools that really speaks for itself once you try everything it offers.

Cons

Honestly, I don't have any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PR

pausha R.

Cosmetics, N/A employees

More than a year

5.0
May 2024

“easy workflow”

Pros

The biggest plus has been the customer service and the platform is very easy for both me and my team to use.

Cons

Overall, I'm satisfied with it and there really isn't anything negative that stands out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JA

Julian A.

Apparel & Fashion, N/A employees

More than a year

5.0
May 2024

“Clean widgets”

Pros

Running a clothing brand like TITAN the review sliders have been incredibly useful for showing potential customers things like fit, quality and other details we want to highlight. Managing incoming reviews is also fantastic because everything feels very easy and simple to handle. The on-site widgets look clean, minimal and polished yet they still give shoppers plenty of helpful information. There's honestly a lot more I could say but it's one of those tools that really speaks for itself once you try everything it offers.

Cons

Honestly, I don't have any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PR

pausha R.

Cosmetics, N/A employees

More than a year

5.0
May 2024

“easy workflow”

Pros

The biggest plus has been the customer service and the platform is very easy for both me and my team to use.

Cons

Overall, I'm satisfied with it and there really isn't anything negative that stands out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BW

Beth W.

Retail, N/A employees

More than a year

5.0
May 2024

“Shopify review tools that deliver”

Pros

Getting this set up with our Shopify store was very easy and using it day to day has been just as simple. It comes with really useful features for reviewing and replying before anything is published and being able to move reviews to other products when needed has been a big plus.

Cons

One thing that has been challenging at times is importing reviews from other platforms which hasn't always been as easy as expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DD

Dinuk D.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
May 2024

“Happy with the final choice”

Pros

After looking at a few different options, I ended up choosing this one and felt really good about that decision.

Cons

Price is still higher than I'd prefer so I'd definitely appreciate a better deal if possible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

PG

Penny G.

Apparel & Fashion, N/A employees

Less than a year

5.0
May 2024

“feasible review management”

Pros

Managing reviews with it has been really easy. The setup was simple the dashboard feels simple and I also appreciate that customers can rate sizing and mention whether an item feels true to size.

Cons

Nothing specific comes to mind that we dislike about it. We still have quite a few features left to make use of though and some extra guidance around surveys and quizzes would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

BW

Beth W.

Retail, N/A employees

More than a year

5.0
May 2024

“Shopify review tools that deliver”

Pros

Getting this set up with our Shopify store was very easy and using it day to day has been just as simple. It comes with really useful features for reviewing and replying before anything is published and being able to move reviews to other products when needed has been a big plus.

Cons

One thing that has been challenging at times is importing reviews from other platforms which hasn't always been as easy as expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DD

Dinuk D.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
May 2024

“Happy with the final choice”

Pros

After looking at a few different options, I ended up choosing this one and felt really good about that decision.

Cons

Price is still higher than I'd prefer so I'd definitely appreciate a better deal if possible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

PG

Penny G.

Apparel & Fashion, N/A employees

Less than a year

5.0
May 2024

“feasible review management”

Pros

Managing reviews with it has been really easy. The setup was simple the dashboard feels simple and I also appreciate that customers can rate sizing and mention whether an item feels true to size.

Cons

Nothing specific comes to mind that we dislike about it. We still have quite a few features left to make use of though and some extra guidance around surveys and quizzes would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

MM

Mia M.

Retail, N/A employees

More than a year

5.0
May 2024

“Fantastic reviews platform”

Pros

After using it for reviews over the last few years, switching from another platform feels like one of the best decisions we made. The system is simple to work with and the support team has been excellent whenever we've needed help. We're also getting ready to roll out its Quizzes feature and we're excited to see how much more it can add to our platform. We'd absolutely recommend it to anyone looking for a reviews solution.

Cons

At this point, we honestly haven't come across any downsides and it's hard to imagine that changing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mia M.

Retail, N/A employees

More than a year

5.0
May 2024

“Fantastic reviews platform”

Pros

After using it for reviews over the last few years, switching from another platform feels like one of the best decisions we made. The system is simple to work with and the support team has been excellent whenever we've needed help. We're also getting ready to roll out its Quizzes feature and we're excited to see how much more it can add to our platform. We'd absolutely recommend it to anyone looking for a reviews solution.

Cons

At this point, we honestly haven't come across any downsides and it's hard to imagine that changing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jason A.

Sporting Goods, N/A employees

More than a year

5.0
May 2024

“Excellent support”

Pros

Their customer service has been fantastic the review features work really well and they've recently added quiz functionality too. On top of that the pricing feels very reasonable for what's included.

Cons

I honestly haven't run into any complaints or anything I haven't liked up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SE

Sara E.

Food & Beverages, N/A employees

Less than 6 months

5.0
May 2024

“Powerful review ecosystem”

Pros

There's a lot built into it for encouraging reviews, managing them and showing them off effectively.

Cons

It's definitely on the expensive side but it also offers add-on plugins that let you build out a broader, smarter IT ecosystem.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10