Moin S.
Supermarkets, N/A employees
Less than 6 months
“instant connectivity that delivers”
Pros
Connection happens right away and once it's connected the software is very simple to use.
Cons
One limitation is that a single host can't connect to another computer in unattended mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Donna M.
Construction, N/A employees
Free Trial
“great installation”
Pros
Working with my IT person was easy and the installation process went pretty well overall.
Cons
Our IT setup wasn't on the latest update so it took some time to figure out why we weren't seeing the same features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Joe G.
Computer Software, N/A employees
Less than 6 months
“remote access anywhere”
Pros
Plenty of other tools were fine when I only needed to connect to computers on the same local network but this is the one that has consistently given me a dependable connection even when I'm out of state and logging into my home computers. I've used GoToMyPC before and that worked well too but the cost there is incredibly high. This software has been reliable anywhere I have internet access and it's also much more budget-friendly.
Cons
I haven't come across any downsides yet. The software has been performing really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan O.
Not Specified, N/A employees
Less than 6 months
“Quick setup with remote access”
Pros
Getting this up and running took no time at all and the interface feels very user-friendly. I've also been able to remote into a Windows 11 Home Edition machine without any issues.
Cons
No complaints at this point. I've only been using it for about a week but everything has been working well so far and it's exactly what I needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanne K.
Accounting, N/A employees
More than a year
“Fantastic printing”
Pros
After using this software for many years as an end user, I recently set it up for a non-profit so I could handle every part of my work from home. Being able to access other online sites is incredibly helpful since the non-profit relies on those sites for almost everything. Remote printing has been the standout feature for me.
Cons
It would be really helpful to have a setup checklist to follow. I missed the remote computer's sleep setting during installation and I had to spend time troubleshooting before I got it configured properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Akshar B.
Hospital & Health Care, N/A employees
Less than 6 months
“Simple setup across devices”
Pros
Works really well on both my work computer and personal laptop and integrating it into my setup was very easy.
Cons
The only part that took a bit of effort was figuring out how everything worked the first time I used it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnson Kiran D.
Maritime, N/A employees
Less than 6 months
“easy remote access”
Pros
Remote connections have been working really well and it's been very convenient to use for our day-to-day operations.
Cons
Everything has been good so far and at the moment I don't have any negative comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammie P.
Entertainment, N/A employees
Less than 6 months
“Works really well”
Pros
Everything has been going well up to this point and I'm really happy with how the software is performing.
Cons
No issues yet. So far, everything has been working just fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mervyn N.
Telecommunications, N/A employees
Less than 6 months
“Quick setup with easy remote access”
Pros
It was surprisingly simple to start with this tool. The interface feels simple and easy so even without being particularly tech-savvy, I was able to configure my remote connections within just a few minutes.
Cons
It works reliably most of the time but there have been a few occasions when the connection became unstable or disconnected without warning. That can be pretty frustrating especially during an important task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
florence L.
Health, Wellness and Fitness, N/A employees
Less than 6 months
“excellent value every day”
Pros
The pricing is really appealing for a solution I actually use every single day.
Cons
I haven't been using it for very long yet but there may be a bug with how copy and paste is handled. It could also just be a setting that needs to be configured in the app and I'm not sure yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim T.
Publishing, N/A employees
More than a year
“Remote access that keeps working”
Pros
No matter where I am this product keeps me connected which has been incredibly valuable when I travel. There's almost always a moment when I need a file or folder I didn't bring with me and this lets me reach my desktop at home quickly and accurately from anywhere. Because of that, I'm never stuck without the files I need since they're only a few clicks away. If you travel for work, this is absolutely a must-have for staying efficient and productive.
Cons
As long as I have Wi-Fi I can access my desktop at home from my laptop while I'm away. I even relied on it from Africa to connect back to my desktop in Texas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mathew B.
Not Specified, N/A employees
Less than 6 months
“Easy trial and reliable access”
Pros
One thing I really appreciated was the great 7-day trial especially since I didn't have to mess around with entering credit card details like with most other free trials.
Cons
The only drawbacks I noticed were that the pricing was shown in USD and I couldn't find a way to switch it to my local currency. There was also a bit of lag while using my PC remotely but I was uploading several thousand files from an external HDD to my Mac from another PC nearly 70km away so the fact that it worked at all was still pretty impressive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Isaiah M.
Computer Software, N/A employees
Less than 6 months
“my experience”
Pros
Being able to log in to my desktop remotely and keep working on projects from anywhere has been really useful. The interface is simple, easy and easy to navigate.
Cons
Every now and then the connection lags a bit even when my internet is fast and stable. It usually doesn't last long and doesn't happen often but it can still be frustrating when it does.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Carlo M.
Architecture & Planning, N/A employees
Less than 6 months
“Excellent value with useful features”
Pros
The pricing is really low for everything it offers. It supports multiple screens, wake-on-LAN and file transfer and it works quickly while staying simple to use even from a mobile device.
Cons
At the beginning it wasn't very obvious what the 1, 2 and 10 users option actually meant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emad A.
Education Management, N/A employees
Less than 6 months
“Fast and polished experience”
Pros
Right away the software felt quick and responsive and everything ran in a polished, convenient way.
Cons
Don't have any complaints here the software has been amazing overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason A.
Non-Profit Organization Management, N/A employees
Less than 6 months
“quick setup and full control”
Pros
Simple to use platform and the onboarding process made everything quick to put in place. It's given me complete control over my tech stack and I no longer have to carry laptops around everywhere.
Cons
My only real complaint is that the pricing could be offered in smaller steps. I'd love the option to manage a few more devices without having to jump all the way to the next pricing tier.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Terry T.
Computer Software, N/A employees
Less than 6 months
“smooth file transfer”
Pros
Getting this set up was very easy and it has been working flawlessly ever since. I'm currently using the single-PC version so I can access my home computer while I'm traveling and that has been really useful. I also love being able to drag and drop files between one PC and another.
Cons
At first it wasn't completely clear whether I also needed to install a remote copy of the software in addition to the version on the main PC. Once I got the browser client installed, everything worked out well. The only other issue is that the audio has been a little scratchy and broken at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristine W.
Health, Wellness and Fitness, N/A employees
Less than 6 months
“Fantastic for working from home”
Pros
Being able to work from home with this has been fantastic. It's been a really positive experience for me.
Cons
I don't have any negative feedback about the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alessandro G.
Construction, N/A employees
Less than 6 months
“Perfect for Xreal Beam Pro”
Pros
After trying a few remote apps, this is easily the best one I've used with AR glasses and the Xreal Beam Pro. It works really well with the Bluetooth input device and that made a big difference for me. I'd absolutely recommend it if you're using the Xreal Beam Pro. I'm running it on a Mac, where it was tough to get other programs working properly so this one has been a standout.
Cons
Having to create a login isn't my favorite part although I can see that it does make things more convenient in the end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arkadiy M.
Construction, N/A employees
Less than 6 months
“great value for the price”
Pros
Compared with other tools out there, this is one of the most cost-effective options even without a promotional deal and it gives you a lot of value thanks to the features included.
Cons
At times it doesn't feel quite as fluid as AnyDesk or TeamViewer but it's still tolerable overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8