Total 70 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS

Moin S.

Supermarkets, N/A employees

Less than 6 months

5.0
December 2024

“instant connectivity that delivers”

Pros

Connection happens right away and once it's connected the software is very simple to use.

Cons

One limitation is that a single host can't connect to another computer in unattended mode.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DM

Donna M.

Construction, N/A employees

Free Trial

5.0
December 2024

“great installation”

Pros

Working with my IT person was easy and the installation process went pretty well overall.

Cons

Our IT setup wasn't on the latest update so it took some time to figure out why we weren't seeing the same features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JG

Joe G.

Computer Software, N/A employees

Less than 6 months

5.0
November 2024

“remote access anywhere”

Pros

Plenty of other tools were fine when I only needed to connect to computers on the same local network but this is the one that has consistently given me a dependable connection even when I'm out of state and logging into my home computers. I've used GoToMyPC before and that worked well too but the cost there is incredibly high. This software has been reliable anywhere I have internet access and it's also much more budget-friendly.

Cons

I haven't come across any downsides yet. The software has been performing really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO

Ryan O.

Not Specified, N/A employees

Less than 6 months

5.0
November 2024

“Quick setup with remote access”

Pros

Getting this up and running took no time at all and the interface feels very user-friendly. I've also been able to remote into a Windows 11 Home Edition machine without any issues.

Cons

No complaints at this point. I've only been using it for about a week but everything has been working well so far and it's exactly what I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Joanne K.

Accounting, N/A employees

More than a year

5.0
November 2024

“Fantastic printing”

Pros

After using this software for many years as an end user, I recently set it up for a non-profit so I could handle every part of my work from home. Being able to access other online sites is incredibly helpful since the non-profit relies on those sites for almost everything. Remote printing has been the standout feature for me.

Cons

It would be really helpful to have a setup checklist to follow. I missed the remote computer's sleep setting during installation and I had to spend time troubleshooting before I got it configured properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Akshar B.

Hospital & Health Care, N/A employees

Less than 6 months

5.0
October 2024

“Simple setup across devices”

Pros

Works really well on both my work computer and personal laptop and integrating it into my setup was very easy.

Cons

The only part that took a bit of effort was figuring out how everything worked the first time I used it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JKD

Johnson Kiran D.

Maritime, N/A employees

Less than 6 months

5.0
October 2024

“easy remote access”

Pros

Remote connections have been working really well and it's been very convenient to use for our day-to-day operations.

Cons

Everything has been good so far and at the moment I don't have any negative comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP

Tammie P.

Entertainment, N/A employees

Less than 6 months

5.0
October 2024

“Works really well”

Pros

Everything has been going well up to this point and I'm really happy with how the software is performing.

Cons

No issues yet. So far, everything has been working just fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

Mervyn N.

Telecommunications, N/A employees

Less than 6 months

5.0
October 2024

“Quick setup with easy remote access”

Pros

It was surprisingly simple to start with this tool. The interface feels simple and easy so even without being particularly tech-savvy, I was able to configure my remote connections within just a few minutes.

Cons

It works reliably most of the time but there have been a few occasions when the connection became unstable or disconnected without warning. That can be pretty frustrating especially during an important task.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FL

florence L.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
October 2024

“excellent value every day”

Pros

The pricing is really appealing for a solution I actually use every single day.

Cons

I haven't been using it for very long yet but there may be a bug with how copy and paste is handled. It could also just be a setting that needs to be configured in the app and I'm not sure yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT

Tim T.

Publishing, N/A employees

More than a year

5.0
October 2024

“Remote access that keeps working”

Pros

No matter where I am this product keeps me connected which has been incredibly valuable when I travel. There's almost always a moment when I need a file or folder I didn't bring with me and this lets me reach my desktop at home quickly and accurately from anywhere. Because of that, I'm never stuck without the files I need since they're only a few clicks away. If you travel for work, this is absolutely a must-have for staying efficient and productive.

Cons

As long as I have Wi-Fi I can access my desktop at home from my laptop while I'm away. I even relied on it from Africa to connect back to my desktop in Texas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Mathew B.

Not Specified, N/A employees

Less than 6 months

5.0
September 2024

“Easy trial and reliable access”

Pros

One thing I really appreciated was the great 7-day trial especially since I didn't have to mess around with entering credit card details like with most other free trials.

Cons

The only drawbacks I noticed were that the pricing was shown in USD and I couldn't find a way to switch it to my local currency. There was also a bit of lag while using my PC remotely but I was uploading several thousand files from an external HDD to my Mac from another PC nearly 70km away so the fact that it worked at all was still pretty impressive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

IM

Isaiah M.

Computer Software, N/A employees

Less than 6 months

4.0
September 2024

“my experience”

Pros

Being able to log in to my desktop remotely and keep working on projects from anywhere has been really useful. The interface is simple, easy and easy to navigate.

Cons

Every now and then the connection lags a bit even when my internet is fast and stable. It usually doesn't last long and doesn't happen often but it can still be frustrating when it does.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CM

Carlo M.

Architecture & Planning, N/A employees

Less than 6 months

5.0
September 2024

“Excellent value with useful features”

Pros

The pricing is really low for everything it offers. It supports multiple screens, wake-on-LAN and file transfer and it works quickly while staying simple to use even from a mobile device.

Cons

At the beginning it wasn't very obvious what the 1, 2 and 10 users option actually meant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

Emad A.

Education Management, N/A employees

Less than 6 months

5.0
September 2024

“Fast and polished experience”

Pros

Right away the software felt quick and responsive and everything ran in a polished, convenient way.

Cons

Don't have any complaints here the software has been amazing overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jason A.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0
September 2024

“quick setup and full control”

Pros

Simple to use platform and the onboarding process made everything quick to put in place. It's given me complete control over my tech stack and I no longer have to carry laptops around everywhere.

Cons

My only real complaint is that the pricing could be offered in smaller steps. I'd love the option to manage a few more devices without having to jump all the way to the next pricing tier.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

TT

Terry T.

Computer Software, N/A employees

Less than 6 months

5.0
August 2024

“smooth file transfer”

Pros

Getting this set up was very easy and it has been working flawlessly ever since. I'm currently using the single-PC version so I can access my home computer while I'm traveling and that has been really useful. I also love being able to drag and drop files between one PC and another.

Cons

At first it wasn't completely clear whether I also needed to install a remote copy of the software in addition to the version on the main PC. Once I got the browser client installed, everything worked out well. The only other issue is that the audio has been a little scratchy and broken at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Kristine W.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
August 2024

“Fantastic for working from home”

Pros

Being able to work from home with this has been fantastic. It's been a really positive experience for me.

Cons

I don't have any negative feedback about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Alessandro G.

Construction, N/A employees

Less than 6 months

5.0
August 2024

“Perfect for Xreal Beam Pro”

Pros

After trying a few remote apps, this is easily the best one I've used with AR glasses and the Xreal Beam Pro. It works really well with the Bluetooth input device and that made a big difference for me. I'd absolutely recommend it if you're using the Xreal Beam Pro. I'm running it on a Mac, where it was tough to get other programs working properly so this one has been a standout.

Cons

Having to create a login isn't my favorite part although I can see that it does make things more convenient in the end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Arkadiy M.

Construction, N/A employees

Less than 6 months

4.0
August 2024

“great value for the price”

Pros

Compared with other tools out there, this is one of the most cost-effective options even without a promotional deal and it gives you a lot of value thanks to the features included.

Cons

At times it doesn't feel quite as fluid as AnyDesk or TeamViewer but it's still tolerable overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8