Total 70 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RV

Rubert V.

Wholesale, N/A employees

Less than 6 months

5.0
July 2024

“Remote access boost”

Pros

Having this in place has brought a lot more convenience, flexibility and efficiency to our workflow. Our team can reach office computers from anywhere and it lets everyone collaborate in real time which has significantly improved productivity and cut down on downtime.

Cons

There really haven't been any downsides for us. Compared with TeamViewer, this has worked much better and it has quickly become our go-to application for remote access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Amjad B.

Construction, N/A employees

Less than 6 months

3.0
July 2024

“Powerful but pricey platform”

Pros

Overall it's a great piece of software although the price feels a bit high for smaller companies.

Cons

It does the job well but the cost can be a little too much for small businesses.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

SM

said M.

Telecommunications, N/A employees

Less than 6 months

5.0
July 2024

“Affordable remote access that works”

Pros

After trying a bunch of apps like AnyDesk and TeamViewer, this one ended up being the best fit for my needs. Those other tools require authentication before accepting remote requests which is inconvenient when I'm working on a VPS. If I want direct access with them, I'd have to pay around $30 a year for an account. This turned out to be a cheap, simple and effective solution for exactly that.

Cons

Nothing to complain about really, it works perfectly and I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kurt K.

Graphic Design, N/A employees

Less than 6 months

5.0
July 2024

“Better multi-monitor interface”

Pros

After using RealVNC for a while, I started looking at other options when they began phasing out the free version. RemoteVNC costs less and its interface feels better designed especially when working with multiple monitors.

Cons

I haven't run into any issues. Everything has been working exactly the way it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL

Todd L.

Computer Software, N/A employees

Less than 6 months

5.0
July 2024

“Flexible remote support setup”

Pros

Configuration process is one of the strongest aspects of this tool especially after working with various remote support solutions. Being able to get it set up quickly while maintaining full access control is the biggest advantage for me.

Cons

At this point I really don't have anything specific to complain about. Everything has been working well for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jason C.

Computer Software, N/A employees

Less than 6 months

4.0
July 2024

“Handy Lite web viewer”

Pros

Getting started with it is easy, from the installation to day-to-day use and the basic web version/viewer is especially convenient.

Cons

The pricing feels a bit high considering the basic functionality even though the software is still useful overall. It would also be helpful if wake-on-LAN support were built in.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

PC

Paige C.

Mental Health Care, N/A employees

Less than 6 months

5.0
July 2024

“Very user-friendly for teamwork”

Pros

Using this software feels very simple and connecting with my colleagues is quick and hassle-free.

Cons

No complaints. I've enjoyed using the software and haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Ron C.

Banking, N/A employees

Less than 6 months

5.0
June 2024

“Multi-computer connection”

Pros

Connecting multiple computers has been really easy, including setting up file sharing between them.

Cons

Nothing to dislike about it and I'd definitely recommend this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Andrew S.

Computer Networking, N/A employees

Less than 6 months

5.0
June 2024

“feature-packed tool”

Pros

Right from the start, it has delivered great speed, excellent features, multiple security options and it simply works the way it should.

Cons

One thing that could be clearer is that the Windows RDP connector is only available as a paid add-on and the details, including pricing, are tucked away in the fine print.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CR

Christopher R.

Hospitality, N/A employees

Less than 6 months

5.0
June 2024

“easy remote management”

Pros

Managing several PCs meant I needed something more dependable than Windows Desktop and this has been a much better fit. Setup was quick and day-to-day management has been easy. It also stays reliable even through reboots which has been a big plus.

Cons

It's been working really well so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB

Groiss B.

Automotive, N/A employees

Less than 6 months

5.0
June 2024

“Simple setup with plenty of options”

Pros

Easy to use tool even for people with limited technical knowledge. For me the installation can be handled without much difficulty and there are plenty of options available along with different pricing choices.

Cons

Up to now, I honestly haven't come across any downsides. It has delivered what I was looking for in this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JN

John N.

Government Administration, N/A employees

Less than 6 months

5.0
June 2024

“Always accessible and reliable”

Pros

One thing I really appreciate is that the site is available whenever I need it. The domain also isn't blocked at my school or workplace which makes it very convenient to use.

Cons

At times the connection feels a little slow but it usually isn't a major problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CE

cruiz E.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
June 2024

“works great for my team”

Pros

Works well for my team and it works consistently whenever I need it. I can count on being able to connect to my remote computer right when I need access.

Cons

No complaints at this point. I switched over from TeamViewer and have had a very positive experience so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Steve M.

Financial Services, N/A employees

Less than 6 months

5.0
June 2024

“perfect across locations”

Pros

Having access to 4 CPUs across three different locations has been both simple and dependable for me. I moved over from TeamViewer and the experience has been very positive overall.

Cons

I haven't run into any issues with it so there's nothing negative to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ

Dharmesh J.

Hospital & Health Care, N/A employees

Less than 6 months

5.0
June 2024

“Quick setup with simple access”

Pros

For me it was really easy to use and I was able to access everything without needing much support.

Cons

One thing I'd still like to see is the ability for users to grant access to their own computers and hopefully that gets added in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Mary H.

Accounting, N/A employees

Less than 6 months

5.0
June 2024

“Simple and easy to use”

Pros

This has made things much easier for me especially when I need to get things done quickly.

Cons

The only downside is that I have to keep all the computers I use for clients powered on at all times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW

Jacob W.

Not Specified, N/A employees

Less than 6 months

5.0
June 2024

“feasible access that works”

Pros

For my daily work, I find it really useful because it makes IT access much simpler and easier to manage.

Cons

I don't have any complaints the pricing is fair and the program feels simple from the start.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MM

Mahesh M.

Computer & Network Security, N/A employees

Less than 6 months

5.0
June 2024

“smooth setup and thoughtful design”

Pros

Only a few minutes were needed to install and connect everything and I found the setup well organized. The interface is easy to understand and I had no trouble following the process.

Cons

There is quite a bit of lag and even when accessing a computer on the same network the speed is still very slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JH

John H.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0
June 2024

“easy remote website access”

Pros

Since I run a non-profit weather station website, I can check everything from home even when I'm away on holiday. I found the software easy to install and use and being able to update our main website remotely has been very helpful.

Cons

At this point, I haven't run into anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Aleks R.

Construction, N/A employees

Less than a year

4.0
May 2024

“Versatile and budget-friendly”

Pros

I was able to get started quickly and using it every day has been easy for me. The price is reasonable and I like having plenty of options to choose from for different needs.

Cons

One thing it's missing is screen switching between the connected computers which would make it even more convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7