Rubert V.
Wholesale, N/A employees
Less than 6 months
“Remote access boost”
Pros
Having this in place has brought a lot more convenience, flexibility and efficiency to our workflow. Our team can reach office computers from anywhere and it lets everyone collaborate in real time which has significantly improved productivity and cut down on downtime.
Cons
There really haven't been any downsides for us. Compared with TeamViewer, this has worked much better and it has quickly become our go-to application for remote access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amjad B.
Construction, N/A employees
Less than 6 months
“Powerful but pricey platform”
Pros
Overall it's a great piece of software although the price feels a bit high for smaller companies.
Cons
It does the job well but the cost can be a little too much for small businesses.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
said M.
Telecommunications, N/A employees
Less than 6 months
“Affordable remote access that works”
Pros
After trying a bunch of apps like AnyDesk and TeamViewer, this one ended up being the best fit for my needs. Those other tools require authentication before accepting remote requests which is inconvenient when I'm working on a VPS. If I want direct access with them, I'd have to pay around $30 a year for an account. This turned out to be a cheap, simple and effective solution for exactly that.
Cons
Nothing to complain about really, it works perfectly and I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kurt K.
Graphic Design, N/A employees
Less than 6 months
“Better multi-monitor interface”
Pros
After using RealVNC for a while, I started looking at other options when they began phasing out the free version. RemoteVNC costs less and its interface feels better designed especially when working with multiple monitors.
Cons
I haven't run into any issues. Everything has been working exactly the way it should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd L.
Computer Software, N/A employees
Less than 6 months
“Flexible remote support setup”
Pros
Configuration process is one of the strongest aspects of this tool especially after working with various remote support solutions. Being able to get it set up quickly while maintaining full access control is the biggest advantage for me.
Cons
At this point I really don't have anything specific to complain about. Everything has been working well for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason C.
Computer Software, N/A employees
Less than 6 months
“Handy Lite web viewer”
Pros
Getting started with it is easy, from the installation to day-to-day use and the basic web version/viewer is especially convenient.
Cons
The pricing feels a bit high considering the basic functionality even though the software is still useful overall. It would also be helpful if wake-on-LAN support were built in.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Paige C.
Mental Health Care, N/A employees
Less than 6 months
“Very user-friendly for teamwork”
Pros
Using this software feels very simple and connecting with my colleagues is quick and hassle-free.
Cons
No complaints. I've enjoyed using the software and haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ron C.
Banking, N/A employees
Less than 6 months
“Multi-computer connection”
Pros
Connecting multiple computers has been really easy, including setting up file sharing between them.
Cons
Nothing to dislike about it and I'd definitely recommend this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew S.
Computer Networking, N/A employees
Less than 6 months
“feature-packed tool”
Pros
Right from the start, it has delivered great speed, excellent features, multiple security options and it simply works the way it should.
Cons
One thing that could be clearer is that the Windows RDP connector is only available as a paid add-on and the details, including pricing, are tucked away in the fine print.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Christopher R.
Hospitality, N/A employees
Less than 6 months
“easy remote management”
Pros
Managing several PCs meant I needed something more dependable than Windows Desktop and this has been a much better fit. Setup was quick and day-to-day management has been easy. It also stays reliable even through reboots which has been a big plus.
Cons
It's been working really well so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Groiss B.
Automotive, N/A employees
Less than 6 months
“Simple setup with plenty of options”
Pros
Easy to use tool even for people with limited technical knowledge. For me the installation can be handled without much difficulty and there are plenty of options available along with different pricing choices.
Cons
Up to now, I honestly haven't come across any downsides. It has delivered what I was looking for in this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John N.
Government Administration, N/A employees
Less than 6 months
“Always accessible and reliable”
Pros
One thing I really appreciate is that the site is available whenever I need it. The domain also isn't blocked at my school or workplace which makes it very convenient to use.
Cons
At times the connection feels a little slow but it usually isn't a major problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
cruiz E.
Health, Wellness and Fitness, N/A employees
Less than 6 months
“works great for my team”
Pros
Works well for my team and it works consistently whenever I need it. I can count on being able to connect to my remote computer right when I need access.
Cons
No complaints at this point. I switched over from TeamViewer and have had a very positive experience so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve M.
Financial Services, N/A employees
Less than 6 months
“perfect across locations”
Pros
Having access to 4 CPUs across three different locations has been both simple and dependable for me. I moved over from TeamViewer and the experience has been very positive overall.
Cons
I haven't run into any issues with it so there's nothing negative to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dharmesh J.
Hospital & Health Care, N/A employees
Less than 6 months
“Quick setup with simple access”
Pros
For me it was really easy to use and I was able to access everything without needing much support.
Cons
One thing I'd still like to see is the ability for users to grant access to their own computers and hopefully that gets added in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary H.
Accounting, N/A employees
Less than 6 months
“Simple and easy to use”
Pros
This has made things much easier for me especially when I need to get things done quickly.
Cons
The only downside is that I have to keep all the computers I use for clients powered on at all times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacob W.
Not Specified, N/A employees
Less than 6 months
“feasible access that works”
Pros
For my daily work, I find it really useful because it makes IT access much simpler and easier to manage.
Cons
I don't have any complaints the pricing is fair and the program feels simple from the start.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mahesh M.
Computer & Network Security, N/A employees
Less than 6 months
“smooth setup and thoughtful design”
Pros
Only a few minutes were needed to install and connect everything and I found the setup well organized. The interface is easy to understand and I had no trouble following the process.
Cons
There is quite a bit of lag and even when accessing a computer on the same network the speed is still very slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
John H.
Non-Profit Organization Management, N/A employees
Less than 6 months
“easy remote website access”
Pros
Since I run a non-profit weather station website, I can check everything from home even when I'm away on holiday. I found the software easy to install and use and being able to update our main website remotely has been very helpful.
Cons
At this point, I haven't run into anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleks R.
Construction, N/A employees
Less than a year
“Versatile and budget-friendly”
Pros
I was able to get started quickly and using it every day has been easy for me. The price is reasonable and I like having plenty of options to choose from for different needs.
Cons
One thing it's missing is screen switching between the connected computers which would make it even more convenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7