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Overview
REVIEWS.io’s product reviews feature helps businesses collect and showcase verified customer feedback and social proof. Review collection invites may require initial setup. However, automated requests and centralized feedback management make it easy to strengthen your brand reputation. This makes it ideal for e-commerce shops and service providers wanting to boost credibility.
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Starting Price
Custom
REVIEWS.io Specifications
- Customer Feedback Surveys
- Customer Service Automation Software
- Enterprise Feedback Management Software
- Feedback Analytics Software
What Is REVIEWS.io?
REVIEWS.io is a cloud-based review and reputation management platform that centralizes the collection, moderation, and distribution of customer feedback. It supports company and product reviews, along with photo and video submissions, all managed through a single dashboard. Businesses can organize, approve, and reuse review content across websites and marketing channels, helping teams maintain consistent oversight while scaling customer feedback programs efficiently.
REVIEWS.io Pricing
The REVIEWS.io cost is based on a subscription model. It comes with a 14-day free trial and offers the following plans:
- Essentials Plan: $20/month for up to 300 reviews
- Start-Up Plan: $99/month for up to 1500 reviews
- Grow Plan: $299/month for up to 5000 reviews
- Plus Plan: $499/month for up to 10000 reviews
Disclaimer: The pricing is subject to change.
REVIEWS.io Integrations
The software supports integration with multiple platforms, such as:
- Shopify software
- WooCommerce
- Magento
- BigCommerce
- Klaviyo
Who Is REVIEWS.io For?
REVIEWS.io is ideal for a range of industries, including:
- E-commerce
- Fashion and apparel
- Spas
- Food and beverages
Is REVIEWS.io Right For You?
Are you looking for a review management platform that centralizes customer feedback and amplifies social proof to support brand trust? REVIEWS.io helps address challenges such as scattered reviews and manual feedback collection by automating invitations, organizing responses, and showcasing verified customer experiences. Trusted by leading brands like Strip & Stare, the platform supports growing businesses in managing reviews efficiently and improving online visibility without added complexity.
Still not sure about REVIEWS.io? Contact our support team at (661) 384-7070 for further guidance.
REVIEWS.io Features
Product Reviews
The software lets users collect both product-specific and overall company reviews, including star ratings and user-generated photos or videos. This comprehensive feedback builds trust and helps shoppers make informed decisions based on real customer experiences.
AI Assistant
REVIEW.io features an AI Assistant that analyzes review data to highlight key trends, customer sentiments, and improvement opportunities. It helps teams understand strengths and turn raw feedback into actionable insights, guiding product updates, service improvements, or marketing strategies.
Reputation Manager
The Reputation Manager enables businesses to distribute review invites across multiple review platforms and track ratings in one dashboard. This ensures a consistent brand reputation online and expands presence where customers search, boosting visibility and credibility.
Invitation Flow
With built-in tools for sending review invitations via email, REVIEWS.io automates customer outreach after purchase or service. This simplifies feedback gathering, increases review response rates, and reduces manual work, helping businesses scale review collection effortlessly.
Pros And Cons of REVIEWS.io
Pros
Simplifies review collection through automated invitation workflows
Enables unified management of both product and company reviews
Helps teams identify trends and insights from aggregated review data
Cons
Dashboard analytics can feel complex
Customization options may vary across features
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Frequently Asked Questions
Does REVIEWS.io offer an API?
Yes, API access is available on the Plus plan.
What other apps does REVIEWS.io integrate with?
REVIEWS.io integrates with Shopify, WooCommerce, Magento, BigCommerce, Klaviyo, Omnisend, Gorgias, and many other marketing, CRM, and e-commerce platforms.
What language does REVIEWS.io support?
REVIEWS.io is primarily available in English.
What types of pricing plans does REVIEWS.io offer?
REVIEWS.io pricing follows a subscription model with a 14-day free trial and plans based on review volume. Available options include Essentials ($20/month), Start-Up ($99/month), Grow ($299/month), and Plus ($499/month), with custom quotes available. Request a personalized REVIEWS.io price quote for your business.
Does REVIEWS.io have a mobile app?
No, the software does not have a dedicated mobile application.
Who are the typical users of REVIEWS.io?
The software is typically used by e-commerce businesses, including brands in fashion and apparel, as well as spas and food and beverage companies
What level of support does REVIEWS.io offer?
The system offers live chat support, onboarding assistance, and customer success management.