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Overview

REVIEWS.io’s product reviews feature helps businesses collect and showcase verified customer feedback and social proof. Review collection invites may require initial setup. However, automated requests and centralized feedback management make it easy to strengthen your brand reputation. This makes it ideal for e-commerce shops and service providers wanting to boost credibility.

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REVIEWS.io Specifications

Customer Feedback Surveys

Customer Service Automation Software

Enterprise Feedback Management Software

Feedback Analytics Software

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What Is REVIEWS.io?

REVIEWS.io is a cloud-based review and reputation management platform that centralizes the collection, moderation, and distribution of customer feedback. It supports company and product reviews, along with photo and video submissions, all managed through a single dashboard. Businesses can organize, approve, and reuse review content across websites and marketing channels, helping teams maintain consistent oversight while scaling customer feedback programs efficiently.

REVIEWS.io Pricing

The REVIEWS.io cost is based on a subscription model. It comes with a 14-day free trial and offers the following plans:

  • Essentials Plan: $20/month for up to 300 reviews
  • Start-Up Plan: $99/month for up to 1500 reviews
  • Grow Plan: $299/month for up to 5000 reviews
  • Plus Plan: $499/month for up to 10000 reviews
Request a personalized REVIEWS.io pricing quote for your business.

Disclaimer: The pricing is subject to change.

REVIEWS.io Integrations

The software supports integration with multiple platforms, such as:

Book a free REVIEWS.io demo to learn more about its integration arrangements.

Who Is REVIEWS.io For?

REVIEWS.io is ideal for a range of industries, including:

  • E-commerce
  • Fashion and apparel
  • Spas
  • Food and beverages

Is REVIEWS.io Right For You?

Are you looking for a review management platform that centralizes customer feedback and amplifies social proof to support brand trust? REVIEWS.io helps address challenges such as scattered reviews and manual feedback collection by automating invitations, organizing responses, and showcasing verified customer experiences. Trusted by leading brands like Strip & Stare, the platform supports growing businesses in managing reviews efficiently and improving online visibility without added complexity.

Still not sure about REVIEWS.io? Contact our support team at (661) 384-7070 for further guidance.

REVIEWS.io Features

The software lets users collect both product-specific and overall company reviews, including star ratings and user-generated photos or videos. This comprehensive feedback builds trust and helps shoppers make informed decisions based on real customer experiences.

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REVIEW.io features an AI Assistant that analyzes review data to highlight key trends, customer sentiments, and improvement opportunities. It helps teams understand strengths and turn raw feedback into actionable insights, guiding product updates, service improvements, or marketing strategies.

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The Reputation Manager enables businesses to distribute review invites across multiple review platforms and track ratings in one dashboard. This ensures a consistent brand reputation online and expands presence where customers search, boosting visibility and credibility.

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With built-in tools for sending review invitations via email, REVIEWS.io automates customer outreach after purchase or service. This simplifies feedback gathering, increases review response rates, and reduces manual work, helping businesses scale review collection effortlessly.

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Pros And Cons of REVIEWS.io

Pros

  • Simplifies review collection through automated invitation workflows

  • Enables unified management of both product and company reviews

  • Helps teams identify trends and insights from aggregated review data

Cons

  • Dashboard analytics can feel complex

  • Customization options may vary across features

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Frequently Asked Questions

Yes, API access is available on the Plus plan.

REVIEWS.io integrates with Shopify, WooCommerce, Magento, BigCommerce, Klaviyo, Omnisend, Gorgias, and many other marketing, CRM, and e-commerce platforms.

REVIEWS.io is primarily available in English.

REVIEWS.io pricing follows a subscription model with a 14-day free trial and plans based on review volume. Available options include Essentials ($20/month), Start-Up ($99/month), Grow ($299/month), and Plus ($499/month), with custom quotes available. Request a personalized REVIEWS.io price quote for your business.

No, the software does not have a dedicated mobile application.

The software is typically used by e-commerce businesses, including brands in fashion and apparel, as well as spas and food and beverage companies

The system offers live chat support, onboarding assistance, and customer success management.

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