Last Updated
Overview
Klaviyo is a cloud-based marketing automation platform structured for e-commerce businesses. It offers advanced features, including segmentation, site tracking, and drag-and-drop email design. Although no mobile app is available, Klaviyo integrates with several third-party platforms. Its AI-enabled tools and automated SMS and email services drive optimized marketing outreach.
Klaviyo Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
Klaviyo Reviews
Total 13 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Not Specified, 1-10 employees
“Adaptive and customizable”
Pros
With Klaviyo, I was able to raise the average lifetime value of my customers by offering a very good email platform. Customizing emails is very intuitive and easy. The open rates were very high with this software. Theres an abundance of pre-built great templates that you can use to make great emails very fast. The perfect platform for eCommerce.
Cons
Quite expensive compared to other vendors offering the same things.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Craige Hardel
Hardel Enterprises, 1-10 employees
“Great platform for eCommerce”
Pros
Klaviyo offers some really powerful features. Although, there is a learning curve, but once you get used to the roped, it is very useful. Really good templates for beginners and pros as wellMy go-to solution for eCommerce clients. It has robust automation tools, good templates and everything I need.
Cons
Their onboarding process could be easier They have tutorials but theyre fuzzy and should be made available with webinars being an option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Tasha
Columbia Sportswear Company, 500+ employees
“Great self-responding tools”
Pros
Klabiyos amazing sales report system allows me to work much better with transactions. It offers seamless integration with external e-commerce services and several other marketing tools. The self-answering feature for emails is highly customizable.
Cons
Does not have spreadsheets to organize much of the data, which can be real issue since it makes the work more complicated. It does not work with shopping carts and has no function to manage work based on tasks. Instagram integration is slow.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8




