Klaviyo

Klaviyo

Last Updated

Overview

Klaviyo is a cloud-based marketing automation platform structured for e-commerce businesses. It offers advanced features, including segmentation, site tracking, and drag-and-drop email design. Although no mobile app is available, Klaviyo integrates with several third-party platforms. Its AI-enabled tools and automated SMS and email services drive optimized marketing outreach.

Klaviyo Specifications

  • Campaign Management
  • Lead Generation
  • Customer Segmentation
  • Email Marketing

Klaviyo Reviews

Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

15%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Not Specified, 1-10 employees

5.0
August 2019

Adaptive and customizable

Pros

With Klaviyo, I was able to raise the average lifetime value of my customers by offering a very good email platform. Customizing emails is very intuitive and easy. The open rates were very high with this software. Theres an abundance of pre-built great templates that you can use to make great emails very fast. The perfect platform for eCommerce.

Cons

Quite expensive compared to other vendors offering the same things.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CH

Craige Hardel

Hardel Enterprises, 1-10 employees

5.0
August 2019

Great platform for eCommerce

Pros

Klaviyo offers some really powerful features. Although, there is a learning curve, but once you get used to the roped, it is very useful. Really good templates for beginners and pros as wellMy go-to solution for eCommerce clients. It has robust automation tools, good templates and everything I need.

Cons

Their onboarding process could be easier They have tutorials but theyre fuzzy and should be made available with webinars being an option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

T

Tasha

Columbia Sportswear Company, 500+ employees

5.0
August 2019

Great self-responding tools

Pros

Klabiyos amazing sales report system allows me to work much better with transactions. It offers seamless integration with external e-commerce services and several other marketing tools. The self-answering feature for emails is highly customizable.

Cons

Does not have spreadsheets to organize much of the data, which can be real issue since it makes the work more complicated. It does not work with shopping carts and has no function to manage work based on tasks. Instagram integration is slow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8