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Overview

Rivyo helps Shopify merchants build trust by collecting and displaying customer reviews, photos, and Q&A sessions. While advanced widget styling may require some CSS knowledge, the platform’s ability to import Amazon reviews and integrate with Google Shopping makes it a reliable asset for improving store credibility and sales.

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Rivyo Specifications

  • Analytics and Reporting
  • Customer Feedback Surveys
  • Email management
  • Knowledge base
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What Is Rivyo?

Rivyo is a customer feedback and loyalty solution designed for e-commerce businesses to generate social proof and increase conversion rates. The software allows merchants to collect photo and video reviews, send automated email requests, and import authentic feedback from Amazon or AliExpress.

By showcasing verified testimonials and star ratings, Rivyo software helps small to large online stores overcome buyer hesitation and build lasting brand credibility.

Rivyo Pricing

The Rivyo cost breakdown includes the following options:

  • Indie: Free
  • Starter: $9/month
  • Business: $14/month
  • Enterprise: $19/month
  • Referrals: $9/month
  • Loyalty: $9/month
Request a personalized Rivyo pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Rivyo Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the Rivyo demo to learn more about its integration arrangements.

Who Is Rivyo For?

Rivyo is ideal for a wide range of industries and sectors, including:

  • Beauty
  • Fashion
  • Lifestyle
  • Jewelry
  • Apparel

Is Rivyo Right For You?

Rivyo is the ideal choice for Shopify merchants looking to leverage social proof to drive conversions. Its combination of review management, loyalty rewards, and referral programs makes it a versatile tool for growing brands. Rivyo functions as a Data Processor for customers, ensuring GDPR compliance through a Data Processing Addendum that outlines security measures implemented to minimize risks of data loss and unauthorized access.

Still unsure about Rivyo? Connect with our customer support staff at (661) 384-7070 for further guidance.

Rivyo Features

Review Import

Rivyo allows merchants to import reviews from Amazon and AliExpress to populate product pages instantly. This feature includes filtering options for star ratings and images, which ensures that only high-quality social proof is displayed to potential customers to improve credibility.

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Automated Email Requests

The platform sends customizable post-purchase emails to customers automatically to request reviews. This system helps generate organic feedback consistently, which allows merchants to time requests perfectly based on order fulfillment or delivery updates to maximize response rates.

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Visual User Content

Merchants can collect and display photo and video reviews to showcase products in real-life scenarios. Visual proof significantly increases trust by allowing shoppers to see the actual quality and fit of items before buying, which significantly reduces return rates.

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Google Shopping Integration

Rivyo syncs product review data with Google Shopping to display star ratings in search ads. This integration improves click-through rates and visibility on search engine results pages to drive more qualified traffic to the store through rich snippets.

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Referral Program

An optional Referral module allows customers to share unique links with their friends and track successful referrals. This program rewards both the referrer and the referred person with discounts, which drives organic new customer acquisition.

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Pros And Cons of Rivyo

Pros

  • Collects and showcases authentic photo and video reviews

  • Improves SEO rankings with fresh and dynamic user-generated content

  • Drives repeat purchases with an optional loyalty program add-on

Cons

  • Widget display across all devices may need extra refinement

  • Initial data management of imported reviews can be time-consuming

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Frequently Asked Questions

Does Rivyo offer an API?

Yes, the platform offers an API.

Does Rivyo have a mobile app?

Information regarding a dedicated mobile app has not been specified by the vendor.

What language does Rivyo support?

The platform currently supports the English language.

Who are the typical users of Rivyo?

Rivyo features are designed for businesses in industries like apparel, beauty, fashion, jewelry, and lifestyle.

What other apps does Rivyo integrate with?

The platform integrates with various software including Klaviyo, PageFly, GemPages, BeyondCart, and Slack.

What types of pricing plans does Rivyo offer?

The vendor offers four plans for their main reviews app: Indie (Free), Starter ($9/month), Business ($14/month), and Enterprise ($19/month). The Loyalty and Referrals features are available as separate add-ons for $9/month each to any of the plans ($9/month each). Request a customized Rivyo price plan for your business today!

What level of support does Rivyo offer?

The platform provides support through email, phone, and contact form.

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