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Overview
Saysimple helps customer-facing teams professionalize contact by centralizing cross-channel messaging and providing data-driven insights. While performance can be slow during peak hours, its call deflection and lead management features reduce phone queue traffic. This platform is ideal for medium-to-large businesses focused on fast, personalized customer engagement.
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Starting Price
Custom
Saysimple Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Saysimple?
Saysimple is a cloud-based Customer Communications Platform, accessible through any web browser and a dedicated mobile app. It provides an all-in-one solution for businesses of all sizes to manage customer contact across popular messaging channels, including WhatsApp, Messenger, and Livechat. The Centralized Universal Inbox unifies all incoming messages, allowing teams to collaborate more effectively and maintain context. Its Advanced Automation Tools such as Flows and Bots handle repetitive questions, leading to faster response times and significant team efficiency gains.
Saysimple Pricing
Businesses can choose from the following Saysimple price plans:
- Grow: €119/month
- Scale: €289/month
- Custom: On request
Disclaimer: The pricing is subject to change.
Saysimple Integrations
The software supports integration with multiple systems and platforms, such as:
- Zapier software
- HubSpot CRM software
- Pipedrive CRM
- Typrform
- Google Calendar
- n8n
- Bubble software
Who Is Saysimple For?
Saysimple software is ideal for a wide range of industries and sectors, including:
- Automotive
- Wholesale
- Installation companies
- Staffing and recruitment
- Real estate
- Hospitality
Is Saysimple Right For You?
If you are a growing enterprise struggling with fragmented customer conversations and slow response times, Saysimple is your definitive solution. The platform solves inefficiencies caused by juggling multiple messaging channels and repetitive manual tasks. It provides a secure, centralized, and scalable communication backbone while ensuring compliance with GDPR privacy regulations.
Trusted by clients like Dusseldorp and BMW, Saysimple helps professionalize service and significantly improve team efficiency.
Still doubtful if Saysimple is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Saysimple Features
Lead Management
The software automatically creates new contacts and facilitates quick, personalized follow-ups with leads via WhatsApp. It also ensures that conversations are assigned evenly across the sales team for optimal efficiency in the lead qualification process.
FAQ Automation
This feature enables businesses to build responsive service flows on messaging channels like WhatsApp. It automatically provides quick and relevant answers to standard customer inquiries, recognizing needs and offering efficient, personalized service actions immediately.
Data-Driven Automation
Saysimple allows users to connect their existing software to let customer data trigger actions. The platform automates follow-ups, reminders, and initial contact moments based on specific customer behavior, creating highly relevant and timely engagement.
Bulk Communication
The software's broadcasting capability lets users send and schedule messages at a large scale. This feature is ideal for executing timely campaigns, such as sending newsletters, urgent job alerts, critical updates, or information about product launches.
Smart Routing
The software includes Smart Routing that automatically directs incoming messages to the right employee, team or department based on keywords, contact labels or availability. This ensures customers reach the right person quickly and reduces manual assignments.
Pros And Cons of Saysimple
Pros
Bundle conversations into a single central inbox
Bulk communication reaches multiple contacts simultaneously
Smart routing ensures messages reach right team
Cons
Support gaps can slow down problem resolution
Documentation gaps may hinder user workflows
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Frequently Asked Questions
Does Saysimple offer an API?
Yes, Saysimple offers an API.
What other apps does Saysimple integrate with?
The software supports integration with multiple systems and platforms, such as Zapier, HubSpot, Pipedrive, Typeform, Google Calendar, n8n, and Bubble.
What language does Saysimple support?
The software is available in English, Dutch and Spanish.
What types of pricing plans does Saysimple offer?
Saysimple offers Grow (€119/month), Scale (€289/month), and Custom (on request) plans. Get in touch for a personalized Saysimple cost estimate.
Who are the typical users of Saysimple?
Saysimple features make it ideal for a wide range of industries, including automotive, wholesale, installation companies, staffing and recruitment, real estate, and hospitality.
What level of support does Saysimple offer?
Saysimple provides support through WhatsApp, email, and phone for both sales and customer support inquiries.
Does Saysimple have a mobile app?
Yes, Saysimple offers mobile apps for both iOS and Android platforms.