Pipedrive CRM streamlines the entire sales process with its advanced features like leads inbox and revenue forecasting. The software makes it easy for teams to manage leads, improve customer relationships, and track deals effectively. Despite the tricky customization, Pipedrive is a reliable choice for businesses looking to improve sales efficiency.

Pipedrive CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Pipedrive CRM?

Overview

Pipedrive is a cloud-based sales customer relationship management (sales CRM) focused on sales and pipeline management. Leveraging artificial intelligence (AI), it enables contact and lead managers to plan their sales activities, monitor deals, and achieve the desired sales outcomes. The software is designed with an activity-based selling methodology that streamlines every action involved in converting a potential deal into a successful sale.

The platform offers complete transparency of various sales pipelines. Users can monitor the progress stages for each deal with complete details for the next actionable items. It also provides custom sales reporting tools to overview individual and team-level targets, analyze sales data, and generate visual reports.

What Is Pipedrive CRM Best For?

Pipedrive is best known for its highly visual sales pipeline management system. This unique feature allows sales teams to visualize their sales processes easily with a Kanban-style dashboard, providing a clear overview of deals at different stages. The ability to customize pipelines to match specific sales processes and receive notifications for follow-ups differentiates Pipedrive CRM from its competitors, ensuring that no opportunity is overlooked.

Pipedrive CRM Pricing

The software offers different pricing plans to meet the diverse requirements of small businesses looking for scaling opportunities. These include:

  • Essential - $24/seat/month
  • Advanced - $44/seat/month
  • Professional - $64/seat/month
  • Power - $79/seat/month
  • Enterprise - $129/seat/month
     
Get in touch with us if you want a Pipedrive CRM pricing plan tailored specifically for your business’s needs.

Disclaimer: Pricing is subject to change.

Pipedrive CRM Integrations

Pipedrive CRM software integrates with many third-party applications, including:

How Does Pipedrive CRM Work?

Follow the given steps once you have logged into your Pipedrive account and accessed the dashboard:

  • Customize your sales pipelines to reflect your unique sales process
  • Import leads and customer data from spreadsheets or other CRM systems
  • Use the kanban-style dashboard to move deals through different stages of the sales cycle
  • Set up workflow automation to handle repetitive tasks and follow-ups
  • Utilize real-time reports and dashboards to track sales metrics and team performance
  • Use AI-powered insights to refine your sales strategy and focus on high-potential leads
     
Book a free Pipedrive CRM demo if you want to have a closer look at its features and functionalities.

Who Is Pipedrive CRM For?

The software mainly caters to startups, small to medium enterprises (SMEs), and large enterprises operating in the following industries and sectors:

  • Banking
  • Real estate
  • Event management
  • Government
  • Healthcare
  • Hospitality
  • Logistics and transport

Is Pipedrive CRM Right For You?

Pipedrive is the right choice for businesses looking to streamline their sales processes and increase efficiency, leveraging AI's potential. It has garnered significant recognition in the SaaS industry for its robust CRM platform, winning several prestigious awards.

Designed with ease of use in mind, Pipedrive offers a visually intuitive interface that helps sales teams stay organized and focused on closing deals. The platform's powerful pipeline management system allows users to track deals at every stage, ensuring that no opportunity falls through the cracks. It offers robust security and compliance protocols, including AES-256 encryption and SOC 2 compliance, ensuring the safety of your data.

Still unsure whether Pipedrive is the ideal selection for your business? Contact us at (661) 384-7070 for expert guidance to make an informed decision.

Pipedrive CRM Features

Pipedrive’s Leads Inbox is a central place to store and organize incoming leads before they are qualified and moved into the sales funnel. This feature helps prevent clutter in the main pipeline by holding leads until they are ready for further action. Users can filter, sort, and edit leads and even sync them with their email, ensuring that no potential deal is overlooked.

how it worksSee How It Works

Pipedrive offers highly customizable dashboards that allow users to visualize and track sales metrics that matter most to their business. You can create reports based on default criteria like the number of new deals or set up custom metrics tailored to your specific needs. This feature provides the sales team lead or manager with the insights needed to identify bottlenecks, track team performance, and make data-driven decisions.

how it worksSee How It Works

This feature allows users to predict future revenue based on current deals and historical data. Pipedrive’s forecasting tools help businesses plan their sales and marketing strategies effectively by offering a clear overview of expected revenue, which is crucial for resource allocation and goal setting. Users can also customize forecasting reports to suit their unique business requirements.

how it worksSee How It Works

With Pipedrive’s Smart Contact Data feature, users can automatically gather valuable information about their leads from online sources using just an email address. This data can include social media profiles, job titles, and other relevant details, which help sales teams better understand and engage with their prospects. This feature saves time and improves lead segmentation.

how it worksSee How It Works

This feature notifies users when a deal has been inactive for a specified period, helping sales teams stay on top of opportunities that might otherwise be forgotten. By setting rotting periods for deals, users can ensure that no lead goes cold and that all opportunities are followed up on in a timely manner.

how it worksSee How It Works

Pros and Cons of Pipedrive CRM

Pros

  • Provides a simplified search engine tool
  • Keeps all aspects of a client in one spot
  • Users laud the kanban style deal interface with the "rot" feature

Cons

  • Some users suggest that its filter options could be better
  • Updates are less frequent

Pipedrive CRM Pricing

Essential

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What's Included

  • Seamless data import and 400+ integrations

  • Lead, calendar and pipeline management

  • Personalized onboarding

  • Activity, deal and contact reports

Advanced

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What's Included

  • All Essential features, plus:

  • Full email sync with templates

  • Group emailing, open and click tracking

  • Meeting, email and video call scheduling

  • Automations builder, including email sequences

  • Live chat support

Professional

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What's Included

  • All Advanced features, plus:

  • Contract and proposal management with e-signatures

  • AI-powered sales assistant and emailing tools

  • Streamlined lead routing and team management

  • Extra data entry and data quality settings

  • Revenue forecasts and custom field reporting

Power

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What's Included

  • All Professional features, plus:

  • Project planning, tracking and delivery

  • 24/7 live chat support

  • Increased control of account permissions and visibilities

  • Phone support

Enterprise

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What's Included

  • All Power features, plus:

  • Complete access to all features

  • Enhanced security preferences

  • Maximize the number of automation and email syncs per seat

  • Unlimited reports and customizations

Pipedrive CRM Reviews

Overall Rating

4.5

65 Review(s)

Rating Distribution

5

star

(39)

4

star

(22)

3

star

(3)

2

star

1

star

(1)

August 2024

Pipe Drive Ease of Use

Christina

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love being able to drag and drop clients from one stage to another as their job progresses.

Cons

I really do not have any complaints regarding Pipedrive.

August 2024

Great Platform & Tool!!!

Jasmine

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I think this CRM Tool is fantastic for managing my clients.

Cons

Honestly, I do not have anything I particularly like about this program.

August 2024

Ideal and user friendly

Chelcie

Leisure, Travel & Tourism

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The layout and design setup is something I really like. It smartly displays our deals and messages.

Cons

Sometimes, the settings interfere with the integration of other systems we use.

Frequently Asked Questions

Yes, Pipedrive CRM offers an API.