SemanticForce tracks sentiment, conversations, feedback, and risks within a single smart platform. While juggling multichannel data can be overwhelming, the ecosystem simplifies it with real-time AI insights across all digital channels, from news, forums to social media and influencers.
SemanticForce Specifications
Omnichannel Support
CRM Integration
Analytics And Reporting
Customer Feedback Surveys
What Is SemanticForce?
SemanticForce is an AI-driven omnichannel platform and customer service tool offering market intelligence through news, social media, reviews, messengers, pricing, and threat insights. Its neuro-symbolic design blends deep analytics with live engagement tools in a single, easy-to-use platform.
The tool helps track disinformation, analyze visual and audience behavior, and monitor pricing. Additionally, users can spot threats, handle conversations, and create custom reports, all within one platform. Whether watching trends or safeguarding brands, SemanticForce offers a clear, broad perspective on the digital world.
SemanticForce Pricing
SemanticForce Integrations
SemanticForce supports integration with numerous third-party tools, including:
- Salesforce
- Veeva
- Pitcher
- Zendesk suite
- Usedesk
Who Is SemanticForce For?
SemanticForce caters to a wide range of industries and sectors, including:
- Pharma and healthcare
- Financial services
- Consumer electronics
- Food and beverages
- Retail
- Hospitality and tourism
- Sporting goods
Is SemanticForce Right For You?
SemanticForce is ideal for organizations seeking a broad, integrated view of news, social media, reviews, pricing, and threat intelligence. It helps monitor conversations, track competitor ads, and protect your brand from disinformation using advanced analytics and real-time engagement tools.
SemanticForce helps brands navigate complex markets by combining audience insights, risk management, and data-driven tools in one platform. Trusted by Samsung and L’Oréal, it blends smart insights with flexible reporting to deliver practical intelligence.
Still unsure if SemanticForce software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SemanticForce Features
SemanticForce brings together a wide range of tools in one platform. It covers everything from Omnichannel HelpDesk, Reviews Analytics, Omnichannel business intelligence (BI), Social Media Listening, Media Monitoring, Messengers Intelligence, and Digital Risk Protection for comprehensive digital channel insights.
By analyzing language structure and context, the platform pinpoints sentiment and intent behind online conversations. This, in turn, helps teams identify patterns, anticipate issues, and respond more effectively to audience needs.
The tool's visual recognition system detects logos, objects, and scenes across images and video content. This makes it easier for brands to track exposure, validate sponsorship, and prevent misuse of assets.
The system actively monitors digital channels for threats like bots, impersonators, and disinformation. By flagging these threats in real-time, it helps teams respond quickly and safeguard brand credibility online.