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Overview
TrueReview helps businesses automate review generation through personalized SMS and email campaigns. While automated responses currently cover only select major platforms, the platform centralizes review monitoring and provides AI-powered insights. Overall, it is a practical solution for local service-based businesses looking to manage and grow their online reputation efficiently.
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Starting Price
Custom
TrueReview Specifications
CRM Integration
Analytics And Reporting
Customer Feedback Surveys
Ticket Management
What Is TrueReview?
TrueReview is an AI-powered cloud-based platform for review management, customer feedback collection, and reputation growth. It caters primarily to service-based and local businesses across industries like automotive, dental, and legal. The system offers solutions for centralized review monitoring, deep sentiment analysis, and smart automation to streamline communication and improve customer experience metrics for efficiency.
TrueReview Pricing
The TrueReview cost is structured around the following plans:
- Starter: $49/month
- Small Business: $99/month
- Premium: $299/month
Disclaimer: The pricing is subject to change.
TrueReview Integrations
The software supports integration with multiple systems and platforms through Zapier, such as:
- Square for Retail
- Setmore
- Google Contacts
- ServiceTitan
- GoCanvas
- Jobber
Who Is TrueReview For?
TrueReview is ideal for a wide range of industries and sectors, including:
- Construction
- Real estate
- Marketing and advertising
- Retail
- Healthcare
Is TrueReview Right For You?
If you are looking for reliable reputation growth, this software could be the ideal choice for you. TrueReview helps businesses boost their review and improve online trust with verified feedback and automated outreach. It’s easy to set up, supports multiple locations and team access, and saves hours on manual review requests. With customizable branding, CRM integrations, and transparent pricing plans, it’s suited for growing businesses serious about credibility.
Still doubtful if TrueReview software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
TrueReview Features
This feature allows users to send review requests instantly to a large number of clients without requiring external software integrations. Users can select specific contacts from an imported list and utilize the platform’s personalized SMS and email request types to encourage valuable feedback and grow online review volume quickly.
The platform enables users to effortlessly manage reviews from numerous leading platforms like Google, Facebook, and Zillow from a single, unified dashboard. The software offers live tracking, AI response suggestions, and the ability to reply directly to customer feedback, ensuring businesses maintain control over their online reputation across all major sites.
This feature saves significant time by enabling automated responses to new Google and TrueReview reviews using either pre-written templates or AI-generated text. Users can customize the tone—such as friendly or professional—and define rules to auto-reply selectively to 1–3-star negative reviews, 4–5-star positive reviews, or both.
TrueReview software gives customers an easy, non-public way to submit feedback via a simple, user-friendly form to help improve the business. Unhappy customers are segmented to provide feedback directly instead of leaving public negative reviews. The system emails feedback to the inbox and logs it in the dashboard for easy management.
Users can import customer contacts seamlessly using a CSV file, which is ideal for bulk sending review requests without needing complex integrations. The software automatically detects phone numbers and emails, providing column mapping and a preview step. This capability ensures a smooth and accurate upload of contact lists for outreach campaigns.
