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Jobber

Jobber

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Last Updated

Key Takeaways

Generated from the text of customer reviews

Jobber is a field service management platform used by business owners and field teams in the trades and home service industries. Users highlight its ease of use and the time savings it delivers in scheduling and invoicing workflows. However, customer support responsiveness is a recurring concern. Recently, Jobber introduced client-level files and a library, which consolidates photos and documents from jobs and forms into a single view for easier access.

Our Verdict

Jobber is a dependable choice for small to medium-sized field service businesses transitioning away from fragmented tools. It works best for trade and home service operations with active crews and high job volumes, where efficient scheduling and fast invoice turnaround directly impact cash flow. Pricing is generally reasonable for growing teams, though it may feel expensive for solo operators or very small businesses.

Jobber Specifications

  • Word Order Management
  • Scheduling & Dispatching
  • Mobile Access
  • Customer Management

Jobber Features

Client Manager

Jobber software centralizes client information, allowing businesses to easily access contact details, service history, and communication logs. This streamlines client interactions, improves customer service, and enables personalized communication for enhanced client relationships.

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Scheduling And Dispatching

This feature simplifies the process of assigning and managing appointments for field teams. With intuitive scheduling tools and real-time updates, businesses can optimize their schedules, reduce travel time, and maximize productivity.

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Online Booking

The software empowers clients to book appointments directly through a business's website or social media platforms. This convenient self-service option increases booking rates, reduces administrative overhead, and enhances the overall customer experience by providing a seamless booking process.

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Job Forms

Businesses can create customizable digital forms for collecting important job details, such as service requests, site assessments, or safety checklists. This ensures consistency and accuracy in information capture, streamlines data collection processes, and minimizes paperwork.

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Marketing Tools

Jobber software enables businesses to create and send professional-looking emails, newsletters, and promotions to clients. With built-in templates, scheduling options, and tracking capabilities, businesses can easily engage with clients, nurture relationships, and drive sales.

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Pros And Cons of Jobber

Pros

  • Cheap to set up

  • Easy to deploy, reduces manual work and operational errors

  • Enables mobile billing and instant payments

  • Robust suite of tools improves scheduling and client communication flow

Cons

  • Customer support could be better

  • Some features can appear dated

Jobber Pricing

Core

Connect

Grow

Plus

  • Book and schedule jobs online

  • Send professional quotes

  • Send invoices and receive online payments

  • Create a professional website

  • Reporting

  • Access the app marketplace

  • All Core features, plus:

  • Send automated reminders

  • Collect payments automatically

  • Document work with checklists

  • Automate quote and invoice follow-ups

  • Connect QuickBooks Online

  • Track time and expenses

  • All Connect features, plus:

  • Access advanced quote customizations

  • Add optional line items

  • Track time automatically

  • Track costs with job costing

  • Connect with customers through two-way SMS

  • Build custom workflow automations

  • All Grow features, plus:

  • Jobber Marketing Suite ($79 value)

  • Book leads with Jobber’s Receptionist ($99 value)

  • Track your leads with Pipeline ($49 value)

  • Onboarding with a dedicated specialist

  • Premium Support ($99 value)

  • Guided API walkthrough for custom integrations

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Jobber Reviews

Total 53 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

19%

3

Stars

9%

2

Stars

8%

1

Stars

6%

Share your experience

DV

David V.

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2026

“Smooth customer management”

Pros

What I like is that it offers a great customer management system that makes it simple to book jobs online and really smooths out the booking workflow for businesses that provide services.

Cons

As a web developer I appreciate that their lead capture form can be embedded but in practice the form is extremely long and ends up wrecking any page layout I try to drop it into. Splitting it into multiple steps or pages would make a huge difference and fix the design issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

CM

CAMILO M.

Electrical/ Electronic Manufacturing, 1-10 employees

Less than a year

2.0
January 2026

“Limited features...”

Pros

I recently canceled two subscriptions with this service and I find it an average piece of software. HouseCall Pro is far superior in my experience. This company held me hostage for $8,250 for seven days, claiming it was my first transaction. With HouseCall Pro I had my funds the next day, even on their first transaction. I lost business because of this delay and I won't use them again. I'm switching back to HouseCall Pro

Cons

I would rather pay more for better service so I'm going back to HouseCall Pro, they have decent pricing, let you load pictures and notify you when paid.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

2

Functionality

5

JM

Josh M.

Consumer Services, 1-10 employees

More than a year

5.0
December 2025

“organized and evolving platform”

Pros

For my business, this tool helps me stay organized and prevents me from letting payments or client messages slip through the cracks. What I appreciate most is how it's constantly evolving, new features are regularly added to simplify tasks and boost efficiency. Truly, I can't imagine running my operation without it.

Cons

Honestly I wish integrating CallRail for inbound calls had been simpler, aside from that, the built-in features have been fantastic and keep getting better. Overall everything native works really well and the ongoing improvements are noticeable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 53 Reviews

Frequently Asked Questions

Does Jobber software offer an API? 

Yes, the software offers an API.

What language does Jobber software support?

Jobber software supports English and Spanish.

What other apps does Jobber software integrate with?

Jobber software integrates with QuickBooks, Zapier, Gusto and CompanyCam.

Does Jobber software support mobile devices?

Yes, Jobber software supports Android and iOS devices.

What types of pricing plans does Jobber software offer? 

Jobber offers three packages: Core at $39/month (1 user), Connect at $169/month (up to 5 users), Grow at $349/month (up to 10 users), and Plus at $599/month (up to 15 users). The Jobber software pricing can be tailored to your organization's needs, accessible through a quote request and a free trial available.

Who are the typical users of Jobber software?

The typical users of Jobber software are professionals working in plumbing, HVAC, landscaping, general contracting, and lawn care.

What level of support does Jobber software offer?

Jobber software offers email, live chat, phone and FAQs.