Last Updated
Overview
Typewise is a Swiss-made customer service software focusing on AI-driven writing assistance. Although it lacks a native phone dialer, its real-time text prediction and translation capabilities drastically reduce response times. The software also features custom AI language models. Overall, Typewise is a powerful efficiency booster for high-volume support teams.
Be the first one to leave a review!
No review found
Starting Price
Custom
Typewise Specifications
Omnichannel Support
CRM Integration
Canned Responses
Analytics and Reporting
What Is Typewise?
Typewise serves as a sophisticated AI writing companion that automates the generation of chat and email replies. It serves customer support and sales departments by providing predictive text and real-time grammar checks to eliminate repetitive typing. Business teams benefit from reduced average handle times and higher resolution consistency across global markets. The platform specifically addresses the pain point of agent burnout by automating routine documentation tasks and maintaining a consistent brand voice.
Typewise Pricing
Typewise offers multiple pricings plans for its users through in-app purchases with a free plan available:
- Monthly PRO: $1.99/user/month
- Annual PRO: $9.49/user/year
- Lifetime Purchase: $25.00/one-time
Disclaimer: The pricing is subject to change.
Typewise Integrations
The software supports integration with multiple platforms and systems such as:
- Salesforce
- Zendesk
- ServiceNow
- Jira
- HubSpot
- SAP CRM software
Who Is Typewise For?
Typewise is ideal for a wide range of industries and sectors, including:
- E-commerce
- Logistics
- Insurance
- Travel
- Financial services
- Customer support
- Sales teams
Is Typewise Right For You?
Typewise is the premier choice for organizations seeking to scale their support operations without proportional headcount increases.It solves the issue of language barriers and typing fatigue through seamless real-time translation and sentence auto-completion. This solution is perfect for enterprises prioritizing data privacy while demanding high-speed, accurate digital communication across various platforms.
Still doubtful if Typewise is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Typewise Features
This sophisticated technology enables the auto-completion of entire sentences and paragraphs in real-time as agents type. By analyzing context, it allows users to draft high-quality responses with significantly fewer keystrokes, effectively doubling the speed of written digital communication.
This feature provides auto-generated email and chat responses based on the specific context of an incoming customer inquiry. It empowers agents to handle high ticket volumes efficiently while maintaining high quality standards through intelligently drafted suggestions that require minimal editing.
Support teams can communicate confidently in over 26 languages without requiring native speakers on staff. The system translates messages instantly, allowing agents to serve a global customer base while upholding the brand's unique tone and ensuring clarity across all borders.
The integrated AI assistant ensures flawless and professional communication by catching errors on the fly. It instantly corrects mistakes in spelling and formatting, which helps customer service representatives maintain a high level of credibility and accuracy during every single interaction.
Enterprises can leverage customized language models adapted specifically to their company vocabulary and tone of voice. This ensures the AI learns which phrases have the highest business impact, delivering tailored and accurate communication that reflects the organization's unique professional identity.
