Umnico: Pricing, Free Demo & Features

Name: Umnico
Rating: 4.7 (6 reviews)

Last Updated Aug 21, 2026

Overview

Umnico enhances customer engagement by consolidating messenger and social platform conversations into a single dashboard. Though messaging integration stability needs more reliability, its automation tools and collaboration features improve daily operations. It is ideal for service driven teams and growing businesses managing diverse communication streams.

Overall Rating

Based on 6 users reviews

4.7

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Umnico Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Customer Profiles
Email Management
Phone Support
Automated Responses And Chatbots
Ticket Management

View All Specifications

What Is Umnico?

Umnico is a versatile customer service software that helps businesses manage all messaging channels from a single platform. Available as both a desktop and mobile application, it streamlines communication with features like unified inbox management, automated response templates, and real-time message tracking. These tools help teams reduce response times, improve customer satisfaction, and maintain consistent interactions. Umnico is suitable for businesses of all sizes looking to enhance efficiency and strengthen customer relationships.

Umnico Pricing

Umnico Pricing varies depending on the number of connected communication channels, subscription term, and number of users. In addition to per-channel integrations, the vendor offers three pricing options:

User: Starts at $10/user/month (first user free)
Max: Starts at $15
Enterprise: Custom pricing

A 3-day free trial is also available. Contact us for a detailed Umnico cost breakdown for your organization today!

Disclaimer: The pricing is subject to change.

Umnico Integrations

The software supports integration with multiple systems and platforms, such as:

Instagram software
Viber
WhatsApp
VKontakte
Discord software
Facebook
Telegram

Book a free Umnico demo to learn more about its integration capabilities.

Who Is Umnico For?

Umnico software is ideal for a wide range of industries and sectors, including:

Automotive
Avito sellers
Education
E-commerce
Health and wellness
Real Estate

Is Umnico Right For You?

If you are a business struggling with lost leads across multiple communication apps, and need a secure, scalable solution to manage all client messaging, Umnico is the ideal choice. It solves fragmented communication by unifying over twenty-five channels into one secure inbox, significantly boosting response time.

Providing high corporate data safety via an On-Premise solution, the platform serves major brands like KIA and DHL. Its proven stability and efficiency make Umnico a powerful fit for modern business growth.

Still doubtful if Umnico is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Umnico Features

Umnico Inbox

The Umnico Inbox consolidates all messaging channels into a single platform, allowing teams to manage conversations efficiently. This feature ensures businesses never miss messages, track interactions clearly, and respond to leads in a timely manner.

See How It Works

Umnico Live Chat

The software’s Live Chat feature enables real-time communication with website visitors, boosting engagement and customer satisfaction. This feature allows teams to answer queries instantly, provide guidance, and convert prospects into actionable opportunities efficiently.

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AI Chatbot Builder

Umnico’s AI Chatbot Builder automates routine customer interactions and streamlines chat management. This feature reduces response time, provides consistent messaging across channels, and allows businesses to maintain high-quality support without overloading the team.

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Umnico For Bitrix24

The software integrates seamlessly with Bitrix24 to synchronize messages, contacts, and workflows. This feature enhances operational efficiency, supports smooth business processes, and ensures that team communications remain centralized and easily accessible across the organization.

See How It Works

Umnico For AMOCRM

Umnico for amoCRM connects messaging channels directly to the CRM, giving businesses clear visibility of the sales pipeline. This feature improves lead management, ensures timely follow-ups, and helps teams make informed, data-driven decisions.

See How It Works

Pros And Cons of Umnico

A quick look at Umnico's strengths and weaknesses to
help you decide if it's the right fit

Pros

Centralizes communications across major messaging channels
Smooth Telegram personal number integration available
Supports group chats with AI agents

Cons

Mobile app limited and needs improvement
Cancellation process caused repeated unwanted charges

Umnico Reviews

Insights from real users on Umnico’s features,
performance, and overall experience.

Total 6 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

67%

Stars

33%

Stars

Share your experience

Sourabh M.

Computer Software, N/A employees

5.0

August 2023

“fast performance and integration”

Pros

It's very performance-focused and integrates without much effort which makes it a strong fit for our setup.

Cons

The pricing is on the higher side and the latency can be a little high at times.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Toby C.

Computer Games, N/A employees

4.0

August 2023

“Free plan basics”

Pros

One thing that works really well is the free option. If you only need a basic setup and don't rely on extra features or add-ons, you can use it without paying anything which is a big plus.

Cons

Feature I wasn't happy with was the phone icon that stays on the chat widget for callback requests since there's no way to turn it off. Customer support has also been somewhat inconsistent so getting help can feel a bit hit or miss.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Ishwinder S.

Government Administration, N/A employees

5.0

July 2023

“Top earning platform”

Pros

Across the board, I enjoy everything about Umico. For me, it stands out as the best, no matter where you compare it.

Cons

I'm happy with everything in Umico. It feels like the best earning platform overall.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 6 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What language does Umnico support?

The software is available in English, German, Russian, Portuguese, and Spanish.

What level of support does Umnico offer?

Umnico offers support through phone, email and contact form.

What other apps does Umnico integrate with?

Umnico integrates with Instagram, Viber, WhatsApp, VKontakte, Discord, Facebook, and Telegram.

What types of pricing plans does Umnico offer?

Umnico offers three plans, User (starts at $10/user/month), Max (starts at $15), and Enterprise (custom pricing). Get in touch for a personalized Umnico price estimate.

Who are the typical users of Umnico?

Typical users include businesses across e-commerce, education, automotive, real estate, and health and wellness industries who benefit from Umnico features.

Does Umnico have a mobile app?

Yes, Umnico offers mobile apps for both iOS and Android platforms.

Does Umnico offer an API?

Yes, Umnico offers an API.