Abnormal Security
Last Updated
Overview
Abnormal Security protects organizations from advanced phishing and social engineering threats using AI-driven detection and training tools. Its automation simplifies workload management for security teams. However, minor delays in reviewing or releasing flagged messages may occur, though its precision and adaptive intelligence make it a dependable choice for enterprise protection.
Abnormal Security Specifications
- Threat Intelligence
- Phishing Prevention
- Vulnerability Management
- Security Information And Event Management (SIEM)
What Is Abnormal Security?
Abnormal AI is a cloud-native email security platform that safeguards organizations from advanced phishing and social engineering attacks. It uses behavioral AI to understand normal communication patterns and detect anomalies across enterprise environments. The software offers features such as inbound email security, AI phishing coach, security posture management, and AI data analyst.
Built for businesses using Microsoft 365 and Google Workspace, Abnormal streamlines protection by automatically detecting threats, training employees against phishing attempts, and providing deep visibility into an organization’s security posture.
Abnormal Security Pricing
Disclaimer: The pricing is subject to change.
Abnormal Security Integrations
Abnormal integrates with the following third-party software, such as:
- Okta
- Revelstoke
- Torq
- QRadar SIEM
- ServiceNow field service management
- Splunk enterprise
- Rapid7
Who Is Abnormal Security For?
Abnormal Security software serves a wide range of industries and sectors, including:
- Information technology and services
- Financial services
- Healthcare
- Education
- Government and public sector
- Manufacturing
- Legal and professional services
Is Abnormal Security Right For You?
Are you looking for an AI-powered security tool that actively defends your email, trains your team, and strengthens your compliance posture? Abnormal addresses two key pain points: stopping highly targeted phishing attacks and reducing the workload on your security operations center through automation.
Abnormal offers robust compliance with SOC 2 and GDPR, ensuring data protection and regulatory alignment.
In terms of security and scalability, Abnormal is built to scale across tens of thousands of mailboxes while maintaining strong access controls and encryption.
Still not sure if Abnormal AI is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Abnormal Security Features
Inbound Email Security
Abnormal features advanced Inbound email security that uses behavioral AI to detect and block phishing, business email compromise, and malware attacks. It continuously analyzes message patterns, sender behavior, and contextual signals to stop suspicious emails before they reach user inboxes, strengthening enterprise-wide protection.
AI Phishing Coach
The software delivers real-time phishing awareness training directly within users’ inboxes. When a potential phishing attempt is detected, employees receive context-based guidance on identifying and reporting it. This approach transforms every email incident into a learning opportunity, improving user judgment, and reducing future attack success rates.
Security Posture Management
This feature provides continuous visibility into an organization’s security health. It identifies configuration gaps, monitors user privileges, and flags integration vulnerabilities across connected apps. By offering proactive insights and recommendations, it helps security teams maintain compliance and minimize overall risk exposure.
AI Data Analyst
Abnormal’s AI data analyst automates threat investigation and reporting by analyzing incidents across email and collaboration tools. It summarizes attack trends, correlates data points, and provides actionable insights. This feature reduces manual workload for security analysts while enabling faster and more informed decision-making across the organization.
Behavioral AI Engine
Powered by machine learning, the Behavioral AI Engine model's normal communication behavior to identify anomalies in sender identity, message tone, and interaction frequency. It continuously adapts to evolving threats, ensuring the platform remains effective against emerging attack methods while maintaining accuracy and minimizing false positives.
Pros And Cons of Abnormal Security
Pros
Significantly reduces phishing and spam incidents
Saves valuable SOC time through automation
Improves user security awareness and email hygiene
Cons
Limited pre-delivery threat remediation capabilities
Interface updates can affect navigation consistency
Abnormal Security Reviews
Total 10 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“helpful for managing cases”
Pros
This feels simple to use and it brings solid efficiency and value for the company. It handles both incoming and outgoing mail well and it helps us react to potential threats fast. Since we started using it, we haven't seen any real attacks land in the business. I also appreciate the training campaigns because they make it easier to build better habits across the team and the 365 offering has been helpful for managing cases when questions pop up. The product keeps improving and the initial setup was surprisingly quick. On top of that the pre-sales commercial team was friendly and responsive throughout.
Cons
It would be great if the training courses were modified to the local language where the service is contracted. I'd also love to see improvements to the AI-related videos and the wording or language used in the training emails.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Construction, 51-100 employees
“saves time”
Pros
After switching to this for our email security, I've definitely gotten more time back and can focus on other parts of our cybersecurity program. It's been a big help day to day, not just in theory.
Cons
No real downsides worth mentioning. Like any platform, Abnormal AI can make mistakes and since day one we've seen our share of false positives and false negatives. That said, it has been getting better over time which makes the occasional misfire feel less concerning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Useful AI inbox protection”
Pros
It doesn't dump extra steps on me or slow my workflow down and it delivers the kind of protection I actually need while still staying user-friendly. My inbox stays cleaner and when something gets flagged incorrectly it's easy to track down the message again. I also like that the system uses AI to understand what's normal versus abnormal, instead of relying only on rigid rules. On top of that it's simpler to use than what I expected and it integrates well with Microsoft Outlook and Azure.
Cons
That said, I still see a fair number of legitimate emails ending up in the promotions folder so it could improve at distinguishing good mail from the rest. It's intended to learn from what I move back into my inbox but the learning isn't fully catching everything for me yet. Setup wasn't terrible though we hit some issues during rollout and didn't get immediate support from the team which meant we had to wait so the rollout was a bit less smooth than it could have been.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
Does Abnormal Security offer an API?
Yes, Abnormal provides API access.
What types of pricing plans does Abnormal Security offer?
Abnormal pricing follows a custom-quote model based on organization’s size and requirements. Request a custom Abnormal Security price quotation.
Who are the typical users of Abnormal Security?
Abnormal serves a wide range of industries such as information technology and services, financial services, healthcare, education, government and public sector, manufacturing, and legal and professional services.
Does Abnormal Security have a mobile app?
No, Abnormal does not have a mobile app.
What language does Abnormal Security support?
Abnormal supports the English language.
What other apps does Abnormal Security integrate with?
Abnormal integrates with third-party platforms including Okta, Revelstoke, Torq, QRadar SIEM, ServiceNow field service management, Splunk Enterprise, and Rapid7.
What level of support does Abnormal Security offer?
Abnormal provides support via live chat and contact form.