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Cloudflare WAF Reviews

Total 119 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

23%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AA
Aiden A.

Computer Software, 1-10 employees

Less than a year

5.0

“steady hosting for work”

Pros

I feel as though it is a great tool for web hosting, i’ve used it for numerous projects. Fairly easy to integrate with other technologies as well.

Cons

I feel as though there could be more verbose monitoring tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BM
Bharath M.

Information Technology and Services, 500+ employees

More than a year

4.0

“all your safety in one place”

Pros

A pay as you go plan with centralized management is what it is and configuring and managing is effective in Cloudflare. It helps to secure and make our private environment with this.

Cons

Useful scripts getting blocked along with little latency in filtering the information is a real annoyance. False alerts are one of the biggest issues I deal with almost every day and the interface is little complex and clumsy.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

JL
Janne L.

Leisure, Travel & Tourism, 500+ employees

More than a year

4.0

“Provides a steady cloud connection”

Pros

With the connectivity cloud I can have everything connected to everything for easy access to documents or information from anywhere. Its security is the most reliable because it makes everything flow correctly and with a fairly powerful and fast server that does not have slow loading times

Cons

In itself, it does everything right and has not failed me at any time since its first day of operation

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

EAP
Er Avinash P.

Information Services, 500+ employees

Less than a year

4.0

“strong and speedy”

Pros

Quick web page loading and cache clearing is what it helps with and there are amazing security features to protect from any malicious attack and configuring firewall. Installation is easy, effective and can customize it according to our environment.

Cons

A costly product for small orgs, plus custom scripts getting blocked and causing an impact, are the main issues. Sometimes it causes high CPU utilization.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

7

CO
Cody O.

Information Technology and Services, 1-10 employees

More than a year

5.0

“Even the free features are amazing”

Pros

Very powerful out of the box options even with the free plan.

Cons

When updates are made to move or deprecate features, it takes some research to figure out alternative methods.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

OC
Owen C.

Consumer Goods, 1-10 employees

Less than a year

5.0

“SSL without any price”

Pros

Excellent SSL and cloud protection for free for domains, helped us fix a crucial SSL certificate error for our website

Cons

more paid services than we require but they are optional

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

VH
Vojtech H.

Computer Games, 1-10 employees

More than a year

5.0

“high registrar value”

Pros

Cheaper compared to competition either way, it stands out and in my opinion Cloudflare is the best domain registrar out there. You only pay the basic ICANN fee with no additional charges , at least that's what they claim.

Cons

Missing a mobile app for monitoring website stats and other details more easily is a letdown though their well-designed website helps make up for it. Another drawback is that you can't change a domain's name servers without a paid plan.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

AK
Ali K.

Computer Software, 1-10 employees

More than a year

4.0

“Affordable CDN”

Pros

Load times and server strain getting better especially for high-traffic websites, is what the CDN handles well. It also provides excellent security features like DDoS protection and SSL certificates at an affordable price.

Cons

The dashboard could be more user-friendly for beginners and sometimes there are too many advanced settings that can be confusing. Additionally, the free plan is limited when it comes to some of the more advanced features.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Detailed WAF settings”

Pros

Adding specific rules to block certain characters, payloads event listeners, html tags, etc. is what the granularity of Cloudflare Web Application Firewall lets me do and I like that. I used it to create labs on web vulnerabilities topics.

Cons

Sometimes it took more than expected time for mapping the domain with WAF atleast for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

IH
Iddy H.

Information Technology and Services, 11-50 employees

More than a year

5.0

“deploy to cloud fast”

Pros

It is very to use and deploy my resources to the cloud.

Cons

Due to internet connection I may find hard to connect to my cloud.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AC
Alimberth C.

E-Learning, 51-100 employees

More than a year

5.0

“powerful site management”

Pros

The speed test, DNS records and Routes are the ones that stand out most among the many tools that let me manage my websites properly and that's what I find interesting about Cloudflare.

Cons

Consulting video tutorials on occasion to prevent errors on my websites is something I've had to do since you need to have some knowledge and some things are somewhat complex to configure. That's the only drawback I find with Cloudflare.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JP
Josh P.

Management Consulting, 11-50 employees

Less than a year

5.0

“Software never lags”

Pros

Excellent DDoS protection, fast content delivery and reliable uptime with easy setup and use.

Cons

Premium features can be costly, limited customisation and occasional performance issues.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

AF
Amber F.

Construction, 1-10 employees

Free Trial

2.0

“overblocking ruins things”

Pros

Simple and easy to use is how I'd describe it and it's easy to navigate.

Cons

Couldn’t find certain apps because cloudfare wouldn’t allow it

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

5

Functionality

4

RK
Rishi K.

Computer & Network Security, 1-10 employees

Less than a year

5.0

“Cost effective”

Pros

Delivering scalability along with peace of mind as a cost effective solution, Cloudflare also brings improved website performance with enhanced security measures.

Cons

Nothing major. However there can be complexities in debugging if you’re an administrator.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

MM
Marjo M.

Media Production, 51-100 employees

More than a year

5.0

“more privacy protection”

Pros

With Cloudflare, we have been able to enhance privacy. It adds an element of security and enhances performance while ensuring effective connectivity.

Cons

With Cloudflare, there hasn't been flaws. It delivers as a security solution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RM
Rinaldo M.

Computer Software, 500+ employees

More than a year

5.0

“real boosts for your website”

Pros

Entering Cloudflare's DNS on the hosting which is then managed directly from the platform, is what I really liked about Cloudflare. I was very impressed that it greatly speeds up the website created by compressing heavy images, for example if an image weighs 20MB Cloudflare reduces it considerably, lightening the website and speeding up page opening. It also has a truly great feature, that of minimizing JAVASCRIPT and CSS files. It's an excellent service, it also allows protection from DDOS attacks, it's perfect and the HTTPS certificate is also created by Cloudflare.

Cons

What I liked least about this is the fact that once you enter the DNS on your hosting and there's perhaps a server-side problem with the hosting you're using since the DNS point to Cloudflare, it's not possible to get help from support in case the website goes down.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

2

Functionality

9

SG
sachin g.

Information Technology and Services, 51-100 employees

More than a year

5.0

“security that grows with your business”

Pros

I enjoyed how simple it was to integrate Cloudflare with pre-existing infrastructure and how many security features it offered. Significant benefits include the platform's scalability and performance enhancements for apps and websites.

Cons

Strong capabilities from its depth, for those who take the time to learn the platform, are the payoff in the end. The initial learning curve could use some work because it might take some time to become proficient with all of Cloudflare's functions.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

DH
Dean H.

Supermarkets, 500+ employees

More than a year

5.0

“Speed with defense”

Pros

Securing your website at a low cost with the firewall is one important feature, alongside a powerful content delivery network and optimizations that really speed up your website and reduce hosting costs.

Cons

The gap between free and paid plans is high.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

FC
fiona c.

Utilities, 500+ employees

Less than 6 months

4.0

“VPN works vey fast”

Pros

compared to our previous vpn setup there are very few technical issues and it is easy to set up.

Cons

Some occasional tech issues come up though they could just be teething problems with our systems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LW
Lee W.

Civil Engineering, 51-100 employees

More than a year

5.0

“DNS that protects well”

Pros

Adding website to Cloudflare is very easy, you just need to change the nameservers. I really like Cloudflare because is adding another layer of security to my website. It has a fast content delivery network integrated and as i read all over the internet the fastest DNSs.

Cons

There are no cons, from the free plan to Enterprise it offers some nice features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10