Delivery Trust Reviews
softwareOverall Rating
5
16 Review(s)
Rating Distribution
5
(16)
4
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Overall Rating
5
16 Review(s)
Rating Distribution
5
(16)
4
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Filters
Ratings
Provider Size
Time Used
Sort by:
An Excellent Secure Email Delivery Platform
An Excellent Secure Email Delivery Platform
Pros
The setup process is simple, with various options for what to require from the recipient, from entering a password to simply clicking a link.
Cons
they consistently want to identify as either Identillect or Delivery Trust.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Accounting, 1-10 employees
More than a year
June 2023
Excellent system for sending and receiving data securely!
Excellent system for sending and receiving data securely!
Pros
Recipients can easily use the service without needing to establish a username and password.
Cons
The setup demo for the team felt a bit clunky and rushed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Insurance, 11-50 employees
More than a year
October 2022
I highly recommend Delivery Trust
I highly recommend Delivery Trust
Pros
Delivery Trust is accessible, costeffective, and offers excellent customer service. It has streamlined my daily workflow.
Cons
Emails often end up in recipients junk mail or they may not open them without prompting due to how they are labeled in their inbox.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Renae
Accounting, 11-50 employees
More than a year
September 2022
Easy, fast, and secure email delivery tool
Easy, fast, and secure email delivery tool
Pros
I utilize this tool in my business and have found it to be one of the best and simplest options available. It also provides top-notch email security. We use it daily and are completely satisfied with its service.
Cons
Used daily occasional glitches arise but developers resolve them quickly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Muhammad
E-Learning, 1-10 employees
Free trial
September 2022
Easy way to email protection
Easy way to email protection
Pros
The best aspect is its accessible interface that does not require any technical knowledge, and I have experienced no issues.
Cons
Generally liked and the simple interface makes Delivery Trust stand out among similar applications.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Cemil
Financial Services, 11-50 employees
More than a year
August 2022
Love this Service!
Love this Service!
Pros
The product is easy to use, compliant with HIPAA, and accessible for those who do not subscribe to generate secure email replies.
Cons
Missing the label and trash icons in Gmail drafts but this issue is reportedly being addressed.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
July 2022
Great encryption option
Great encryption option
Pros
Delivery trust is the simplest option we have discovered for our employees to use on a daily basis. The ease of sending and receiving encrypted data is worthwhile, and the cost is unbeatable.
Cons
No strong dislikes exist however the lack of email security integration found in some competitors at a higher price point might be a consideration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Insurance, 1-10 employees
More than a year
June 2022
Fabulous product for all type of businesses
Fabulous product for all type of businesses
Pros
It is a simple yet effective and powerful tool with many email options. Attaching all reports to emails is effortless. Customer support is also commendable. I can send encrypted documents and emails from Outlook with ease.
Cons
This tool is appreciated very much no problems have been faced to date. It is a simple yet powerful tool leading to satisfaction with the platform.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gurvinder
Information Technology and Services, 500+ employees
Less than a year
May 2022
Great Product!
Great Product!
Pros
The softwares simplicity is significant for me. It is easy for all my team members to use and just as easy for our recipients.
Cons
So far no criticisms have emerged everything has been excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Law Practice, 1-10 employees
Less than 6 months
May 2022
Solid Product for Small Business
Solid Product for Small Business
Pros
I explored 1-15 different HIPAA secure email options. This product emerged as the best choice due to fair pricing, transparency and ease of use. It is essential for me to have something accessible for email recipients. This product allows them to access content without needing to register or use another email client.
Cons
The flexibility to create a custom password or pin for clients instead of using ZIP or phone number digits to access content is a positive feature.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Serena
Mental Health Care, 1-10 employees
Less than 6 months
May 2022
Quick and easy solution
Quick and easy solution
Pros
It integrates smoothly into Outlook. I figured out the features and how to use it in under five minutes. It allows me to choose between encrypted and unencrypted emails easily and it is quite affordable.
Cons
No issues have been discovered so far. While others mention customer support problems, no such experiences have been encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Mental Health Care, 1-10 employees
Less than 6 months
May 2022
Great Product
Great Product
Pros
Sending private patient information is convenient and it allows me to remain compliant with HIPAA regulations.
Cons
Nothing comes to mind as a dislike. Initially it felt inconvenient that it was a separate portal, but now that it integrates with work email excitement exists.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheena
Hospital & Health Care, 1-10 employees
Less than 6 months
May 2022
Efficient, Secure and user friendly!
Efficient, Secure and user friendly!
Pros
This service is excellent for the medical field and complies with HIPAA.
Cons
I find nothing to note it took some time to figure out the signature but IT resolved it to allow adding a picture and other details.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Becca
Medical Practice, 500+ employees
Less than a year
May 2022
Email Encryption
Email Encryption
Pros
The onboarding process was simple and seamless. It is very easy to use, providing peace of mind that patient information transfers are secure. Our customers and care partners appreciate the added security.
Cons
No negative comments I can say at this time.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Thomas
Medical Practice, 1-10 employees
Less than 6 months
April 2022
Great product.
Great product.
Pros
The service is quite easy. My regular Outlook email notifies me when there is something in my inbox from Delivery Trust. I can also see whether an individual has opened my email promptly or not. It alerts me if an attachment was potentially missed or if there was an error in sending.
Cons
Seriously cannot think of anything negative it is easy to use and no problems have been encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2022
Amazing Product and Customer Service
Amazing Product and Customer Service
Pros
My experience and that of our entire company with Delivery Trust has been excellent. We feel secure when emailing documents containing HIPAA privacy information, as it enables us to send them in a secure format easily. Having this software is essential in our industry to protect the individuals we serve and their privacy, and we have not encountered any security breaches with Delivery Trust to date. The service received from Delivery Trust is exceptional. The software's simplicity is what I appreciate the most. It is simple and great for the company, even for those who may not be tech-savvy. They respond quickly and are always friendly and helpful. Being impressed would be an understatement.
Cons
Nothing negative to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Insurance, 11-50 employees
More than a year
May 2020
Filters
Sort by:
An Excellent Secure Email Delivery Platform
An Excellent Secure Email Delivery Platform
Pros
The setup process is simple, with various options for what to require from the recipient, from entering a password to simply clicking a link.
Cons
they consistently want to identify as either Identillect or Delivery Trust.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Accounting, 1-10 employees
More than a year
June 2023
Excellent system for sending and receiving data securely!
Excellent system for sending and receiving data securely!
Pros
Recipients can easily use the service without needing to establish a username and password.
Cons
The setup demo for the team felt a bit clunky and rushed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Insurance, 11-50 employees
More than a year
October 2022
I highly recommend Delivery Trust
I highly recommend Delivery Trust
Pros
Delivery Trust is accessible, costeffective, and offers excellent customer service. It has streamlined my daily workflow.
Cons
Emails often end up in recipients junk mail or they may not open them without prompting due to how they are labeled in their inbox.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Renae
Accounting, 11-50 employees
More than a year
September 2022
Easy, fast, and secure email delivery tool
Easy, fast, and secure email delivery tool
Pros
I utilize this tool in my business and have found it to be one of the best and simplest options available. It also provides top-notch email security. We use it daily and are completely satisfied with its service.
Cons
Used daily occasional glitches arise but developers resolve them quickly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Muhammad
E-Learning, 1-10 employees
Free trial
September 2022
Easy way to email protection
Easy way to email protection
Pros
The best aspect is its accessible interface that does not require any technical knowledge, and I have experienced no issues.
Cons
Generally liked and the simple interface makes Delivery Trust stand out among similar applications.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Cemil
Financial Services, 11-50 employees
More than a year
August 2022
Love this Service!
Love this Service!
Pros
The product is easy to use, compliant with HIPAA, and accessible for those who do not subscribe to generate secure email replies.
Cons
Missing the label and trash icons in Gmail drafts but this issue is reportedly being addressed.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
July 2022
Great encryption option
Great encryption option
Pros
Delivery trust is the simplest option we have discovered for our employees to use on a daily basis. The ease of sending and receiving encrypted data is worthwhile, and the cost is unbeatable.
Cons
No strong dislikes exist however the lack of email security integration found in some competitors at a higher price point might be a consideration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Insurance, 1-10 employees
More than a year
June 2022
Fabulous product for all type of businesses
Fabulous product for all type of businesses
Pros
It is a simple yet effective and powerful tool with many email options. Attaching all reports to emails is effortless. Customer support is also commendable. I can send encrypted documents and emails from Outlook with ease.
Cons
This tool is appreciated very much no problems have been faced to date. It is a simple yet powerful tool leading to satisfaction with the platform.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gurvinder
Information Technology and Services, 500+ employees
Less than a year
May 2022
Great Product!
Great Product!
Pros
The softwares simplicity is significant for me. It is easy for all my team members to use and just as easy for our recipients.
Cons
So far no criticisms have emerged everything has been excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Law Practice, 1-10 employees
Less than 6 months
May 2022
Solid Product for Small Business
Solid Product for Small Business
Pros
I explored 1-15 different HIPAA secure email options. This product emerged as the best choice due to fair pricing, transparency and ease of use. It is essential for me to have something accessible for email recipients. This product allows them to access content without needing to register or use another email client.
Cons
The flexibility to create a custom password or pin for clients instead of using ZIP or phone number digits to access content is a positive feature.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Serena
Mental Health Care, 1-10 employees
Less than 6 months
May 2022
Quick and easy solution
Quick and easy solution
Pros
It integrates smoothly into Outlook. I figured out the features and how to use it in under five minutes. It allows me to choose between encrypted and unencrypted emails easily and it is quite affordable.
Cons
No issues have been discovered so far. While others mention customer support problems, no such experiences have been encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Mental Health Care, 1-10 employees
Less than 6 months
May 2022
Great Product
Great Product
Pros
Sending private patient information is convenient and it allows me to remain compliant with HIPAA regulations.
Cons
Nothing comes to mind as a dislike. Initially it felt inconvenient that it was a separate portal, but now that it integrates with work email excitement exists.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheena
Hospital & Health Care, 1-10 employees
Less than 6 months
May 2022
Efficient, Secure and user friendly!
Efficient, Secure and user friendly!
Pros
This service is excellent for the medical field and complies with HIPAA.
Cons
I find nothing to note it took some time to figure out the signature but IT resolved it to allow adding a picture and other details.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Becca
Medical Practice, 500+ employees
Less than a year
May 2022
Email Encryption
Email Encryption
Pros
The onboarding process was simple and seamless. It is very easy to use, providing peace of mind that patient information transfers are secure. Our customers and care partners appreciate the added security.
Cons
No negative comments I can say at this time.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Thomas
Medical Practice, 1-10 employees
Less than 6 months
April 2022
Great product.
Great product.
Pros
The service is quite easy. My regular Outlook email notifies me when there is something in my inbox from Delivery Trust. I can also see whether an individual has opened my email promptly or not. It alerts me if an attachment was potentially missed or if there was an error in sending.
Cons
Seriously cannot think of anything negative it is easy to use and no problems have been encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2022
Amazing Product and Customer Service
Amazing Product and Customer Service
Pros
My experience and that of our entire company with Delivery Trust has been excellent. We feel secure when emailing documents containing HIPAA privacy information, as it enables us to send them in a secure format easily. Having this software is essential in our industry to protect the individuals we serve and their privacy, and we have not encountered any security breaches with Delivery Trust to date. The service received from Delivery Trust is exceptional. The software's simplicity is what I appreciate the most. It is simple and great for the company, even for those who may not be tech-savvy. They respond quickly and are always friendly and helpful. Being impressed would be an understatement.
Cons
Nothing negative to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Insurance, 11-50 employees
More than a year
May 2020