Keeper Security Reviews
42 Review(s)
softwareOverall Rating
4.6
42 Review(s)
Rating Distribution
5
(31)
4
(8)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
42 Review(s)
Rating Distribution
5
(31)
4
(8)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Keeping our data safe!
Keeping our data safe!
Pros
After entering details, I do not have to think about anything else. Its so simple to use and helps keep our organization safe.
Cons
Sometimes the direct launch link I enter does not work for some reason but at least the info remains safe.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Diane
Not Specified, 11-50 employees
More than a year
September 2024
satisfied with the software
satisfied with the software
Pros
It is super easy to use, and I feel confident I wont lose important information.
Cons
Have not found anything I do not like so far!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Hospitality, 1-10 employees
More than a year
August 2024
Keeper is perfect
Keeper is perfect
Pros
It's easy to use and install, with good features.
Cons
I have nothing negative to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Not Specified, 11-50 employees
Less than a year
August 2024
Best product ever!
Best product ever!
Pros
All the features are excellent but autofill and password generator are really important.
Cons
I am unable to think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Financial Services, 1-10 employees
More than a year
July 2024
Good solution for my small business
Good solution for my small business
Pros
I like how easy it is to share passwords and the simplicity of the interface.
Cons
The setup process took a lot of time mainly because I did not understand how to do it. At first it felt like I had to become an expert in your product to succeed which seems unnecessary. It would have been helpful to have a quick 10 minute call with someone who could guide me or do it for me. I do not remember seeing that option.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Chrissy
Accounting, 1-10 employees
Less than a year
July 2024
Loved this would totally go back
Loved this would totally go back
Pros
I enjoyed everything about it. It made logging into websites much simpler and less stressful.
Cons
I resisted using it at first but when my boss removed it I was really upset!
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Jennifer
Health, Wellness and Fitness, 11-50 employees
Less than a year
June 2024
Keeper Ease
Keeper Ease
Pros
It is my go to tool whenever I need access to my sites.
Cons
A tutorial would be helpful because I am not techsavvy.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Patrick
Financial Services, 1-10 employees
More than a year
May 2024
Good password manager but needs UI improments
Good password manager but needs UI improments
Pros
Keeper has proven to be a solid product on the surface. It checks all the boxes including support for MSP resell.
Cons
The browser extension interface is poorly designed. It tends to fill in text fields that are not meant for usernames and passwords even when autofill is off. This makes it very frustrating.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Lucas
Information Technology and Services, 1-10 employees
Less than a year
May 2024
Must have if you value your data security
Must have if you value your data security
Pros
I like the cloud availability, multibrowser compatibility. mobile device app and support for multi-factor authentication.
Cons
1- Our users have difficulty learning and operating it. 2- Sometimes the website programming prevents the extension from functioning.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Imad
Hospital & Health Care, 500+ employees
More than a year
March 2024
Highly Recommend Keeper Security
Highly Recommend Keeper Security
Pros
The ability to edit passwords and choose their length and complexity is great. I also like the different record types for passwords and credit card data.
Cons
The peruser cost is an issue. Resetting the admin password is overly complex though I do understand it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen
Information Technology and Services, 1-10 employees
More than a year
March 2024
You have to have this app!
You have to have this app!
Pros
These folks have done an excellent job. I have probably been using them since they launched. It has been a huge help to my business.
Cons
When I enter a new record for the login name it suggests previous login names. However when I put in the password it does not offer to fill in the common passwords I frequently use.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tony
Hospitality, 11-50 employees
More than a year
February 2024
Intuitive and Useful Password Manager
Intuitive and Useful Password Manager
Pros
I appreciate that the program has its own password generator available when editing site info. Before I used to go to a separate site to get a new password.
Cons
It might be something my admin needs to fix but having the password prompt pop up on every website when it is no longer needed is frustrating. I can probably fix this myself.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lauren
Computer & Network Security, 1-10 employees
Less than 6 months
February 2024
Most Useful program on my computer
Most Useful program on my computer
Pros
Keeper makes it incredibly easy to create secure passwords that protect my information. I love the generate password function and how simple it is to create new records and use the autofill option. I even use it to keep track of reminders for specific websites and apps.
Cons
I cannot think of any cons. Keeper simplifies my life daily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gianna
Banking, 101-500 employees
Less than a year
December 2023
Great value
Great value
Pros
One big security feature is that it prompts for the 2FA code before the password upon login something the competitor we used did not offer. This protects against all kinds of attacks.
Cons
There are some minor issues but nothing major. For example the Android app does not match passwords by subdomain only by the main domain whereas the desktop browser extension works. For clients with multiple apps or tools on the same domain but different subdomains the autofill becomes ineffective.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Wojciech
Internet, 11-50 employees
Less than a year
November 2023
Most Valuable Password Manager + PAM
Most Valuable Password Manager + PAM
Pros
Our end user pilot group and IT team both favored Keepers password manager and browser plugin for ease of use. Admins appreciated the policy controls and Okta integration for SSO and MFA. We believe merging password management with privileged account management in one interface removed a big adoption barrier. The cost was not great but they were open to negotiations.
Cons
Windows service account and scheduled task discovery are missing in PAM and we hope to see them in future updates. Compliance manager features should come included without extra fees.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel
Financial Services, 500+ employees
Less than a year
November 2023
Chrome Password and Autofill was much more useful.
Chrome Password and Autofill was much more useful.
Pros
It feels secure and simple to log in. Naming passwords for easier identification is a nice touch.
Cons
It rarely fills out forms automatically. Sometimes it fails to offer password login. We are now transitioning to Microsoft password management with single sign on.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
James
Retail, 11-50 employees
Less than a year
October 2023
Keeper lives up to its name
Keeper lives up to its name
Pros
Keeper is excellent for securely storing and sharing passwords meeting encryption standards and managing controls over secrets and credentials. It even offers one-time expiring password shares for external vendors which is very useful.
Cons
Nothing really. The product met all of our requirements well through the RFP.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Scott
Education Management, 500+ employees
More than a year
October 2023
I've used many credential managers and KEEPER is THE ONE!
I've used many credential managers and KEEPER is THE ONE!
Pros
The multi-platform/browser integrations are great. Being able to set up Time-Based One-Time Passwords for each site without needing another authenticator app and easily managing shared passwords are significant advantages many platforms do not provide. Breachwatch is also a good reminder to improve ids.
Cons
My only complaint with Keeper is that there is no easy access to Time-Based One-Time codes in the main menu of the Android app unlike the iOS version. The option is still there but I have to search for the id first.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Information Services, 1-10 employees
More than a year
October 2023
Best choice!
Best choice!
Pros
Easy to use with some of the best features on the market combined with top-level security.
Cons
Nothing to complain about yet it is great. Maybe there is no free version available?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 101-500 employees
Less than a year
October 2023
Keeper Security - Great Password Manager
Keeper Security - Great Password Manager
Pros
It is very easy to use. It prompts accurately for usernames and passwords unless there are multiple ones for the same site in which case it lets you choose which one to fill in. It is also helpful when changing a password.
Cons
When creating a new password it does not prompt which folder to save it under so I have to move it to the desired folder manually in the vault.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenni
Non-Profit Organization Management, 101-500 employees
More than a year
October 2023
Strong Vault For Your Digital Identity
Strong Vault For Your Digital Identity
Pros
It keeps our passwords secure is easy to use and works on all devices. Features like fingerprint login and secure sharing simplify and secure our digital lives.
Cons
There were issues in earlier versions (master password extensions) but they have been resolved with updates.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Egle
Information Technology and Services, 11-50 employees
More than a year
September 2023
Worth the investment!
Worth the investment!
Pros
It is simple to store important information and easy to share when necessary.
Cons
I wish the vault password did not need to be so long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Megan
Medical Practice, 11-50 employees
More than a year
September 2023
Good program
Good program
Pros
It meets the security standards set by the Commonwealth of Massachusetts to protect client information.
Cons
I am just a user so I am not really aware of the cost.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nathanael
Accounting, 11-50 employees
More than a year
August 2023
Keeper security keeps me protected
Keeper security keeps me protected
Pros
It gives me peace of mind knowing my login information is secure and protected.
Cons
There is nothing to dislike. It keeps me safe and secure.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Architecture & Planning, 11-50 employees
Free Trial
August 2023
Great Product for small Firms with high security need
Great Product for small Firms with high security need
Pros
It is very user-friendly and well accepted by our team.
Cons
The help could be better. I did not find answers to some of my questions.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Andreas
Computer Software, 11-50 employees
More than a year
July 2023
Keeper is well developed for our needs
Keeper is well developed for our needs
Pros
I can add new passwords to my vault from my phone computer or tablet and they sync across all devices.
Cons
I enjoy the autofill feature but it is frustrating when it fails to work which happens more on my phone but sometimes on my computer.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Todd
Accounting, 1-10 employees
More than a year
July 2023
Solid Password Management Tool
Solid Password Management Tool
Pros
Keeper is easy to manage fully web based and does not require any app installs for administration. Browser plugins work smoothy.
Cons
Keeper recently improved the interface and I hope they continue to do so.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jason
Information Technology and Services, 11-50 employees
More than a year
June 2023
At first I loved this software as it was the first of its kind password keeper!
At first I loved this software as it was the first of its kind password keeper!
Pros
When I had a BlackBerry it was the first of its kind. The best part was how easy it made keeping track of my passwords which I often misplaced or forgot.
Cons
The need for Keeper Security diminished as new software for different platforms like iphone and android came with their built-in password systems not requiring cloud storage.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monica
Arts and Crafts, 1-10 employees
More than a year
June 2023
Jayson's Review
Jayson's Review
Pros
It provides a secure place to manage all our users passwords.
Cons
There are quirky issues because of the variety of websites it is used on.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Jayson
Sporting Goods, 101-500 employees
More than a year
June 2023
they need better customer support
they need better customer support
Pros
It is okay to use but it can be a little complicated at times.
Cons
Support is an issue. I contacted sales several times to get a quote for the SSO version that syncs with AAD. Buying this upgrade seems nearly impossible. I do not really need a quote.Keeper lacks flexibility and a well-thought-out user interface. Permissions are not easy to change or understand and there is no option to set a password policy per entry in the generator. The user interface is not terrible but certain tasks are either not simple or require too many steps and not well. It seems like proper UI testing was not done.
Ease of use
6
Value for money
8
Customer Support
4
Functionality
6
Chris
Computer Networking, 1-10 employees
More than a year
May 2023
Top approach with weaknesses in UI
Top approach with weaknesses in UI
Pros
The approach to securing customer secrets follows industry best practices just like top competitors. The interface is decent and works well across devices without many issues.
Cons
It does not support face recognition on my iPhone. The Chrome extension occasionally does not work well either.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Thomas
Information Technology and Services, 500+ employees
Less than 6 months
May 2023
Keeper Security for Password Management
Keeper Security for Password Management
Pros
I feel it is more secure than other programs I have used. The interface is visually appealing and includes a google chrome extension that can generate passwords.
Cons
I never found anything to dislike about the software. They made it very easy for me to feel secure online.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Abe
Writing and Editing, 1-10 employees
Less than a year
May 2023
Keeper Security - Fantastic Sensitive Information Storage
Keeper Security - Fantastic Sensitive Information Storage
Pros
I love how it was not overwhelming when I first subscribed. They made it easy for me to dive into password management when I had no idea what to expect. For the first time I knew I did not need to worry about my information being hacked or sold on the dark web.
Cons
Sometimes it does not save my new passwords and I wish it would update them automatically when I change them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Graphic Design, 1-10 employees
Less than a year
March 2023
Keeper Security
Keeper Security
Pros
It id good that this program saves all my passwords and other important information. I have so many to remember and this really helps.
Cons
Some features require additional payment even after subscribing. Autofill sometimes fails to work automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hali
Medical Practice, 101-500 employees
More than a year
February 2023
A safe space for storing passwords and credentials
A safe space for storing passwords and credentials
Pros
We like that this app integrates with browsers making it simple to store and autofill login details safely. It is extremely useful for preventing password loss and safeguarding payment details to avoid fraud.
Cons
The autofill window can be irritating when it pops up over the dialogue box I am working in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlo Angelo
Food & Beverages, 11-50 employees
Less than 6 months
February 2023
Happy Password Manager customer
Happy Password Manager customer
Pros
Autofill and the ability to access from multiple devices are great plus my entire team can easily share necessary account information.
Cons
Keeper autofill can be frustrating during work because it blocks fields for custom information and sometimes stops moving to the next text box. The integration with Azure AD that handles MFA can also be irritating. Having to run a Windows service to avoid this adds to the frustration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Douglas
Civil Engineering, 500+ employees
More than a year
February 2023
Keeper security
Keeper security
Pros
Keeper Security is an excellent password manager with a user-friendly mobile app browser extension and desktop application. It allows teams to store shared passwords in folders along with individual records. Keeper also offers a personal license alongside the business license so users can keep a separate instance for non-business-related data. Keeper scores well on password security and threat intelligence though I have not explored that much.
Cons
Many improvements have been made since we began using it. I wish there were more ways to organize passwords when sharing them. When I share a record in a folder the person receiving it sees all passwords in a flat view not the folder structure. The search function helps make up for this since it works very well.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Adam
Oil & Energy, 101-500 employees
More than a year
February 2023
Password management made easy
Password management made easy
Pros
Keeper allows you to store various types of sensitive data not just usernames and passwords. We used it to store encryption keys and secrets. It is very easy to use and search. You can share passwords individually or at the folder level. There is also a one-time share option that is great for sharing with contractors or vendors without a Keeper license.
Cons
Autofill can be annoying sometimes but I rely on it more often than not.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 500+ employees
More than a year
January 2023
Easy enough and necessary
Easy enough and necessary
Pros
Simple to use and enterprise-grade. great customer support also.
Cons
There is nothing wrong. Everything works well. Great software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Nick
Oil & Energy, 101-500 employees
More than a year
December 2022
Great software
Great software
Pros
It is easy to use for the entire team and very user-friendy.
Cons
I cannot think of any negatives right now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Health, Wellness and Fitness, 1-10 employees
More than a year
December 2022
Three Cheers for Keeper Password Manager
Three Cheers for Keeper Password Manager
Pros
Very easy to administer across a distributed organization with people working from different locations. It prevents us from losing access to accounts during team changes. I also use the browser integration and mobile app daily.
Cons
The login feature often breaks in Firefox even after testing on multiple computers. Template setup for sites and users could benefit from a cloning option.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Non-Profit Organization Management, 1-10 employees
More than a year
December 2022
Good with room for more improvement
Good with room for more improvement
Pros
Business integration was simple but it would be nice if logging into the desktop app automatically synced with the browser plugin similar to how 1Password does it.
Cons
I find the login often breaks in Firefox (tested on different computers as well). Template setup of sites/users could benefit from a cloning feature.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Sanford
Aviation & Aerospace, 101-500 employees
Less than a year
December 2022
Filters
Sort by:
Keeping our data safe!
Keeping our data safe!
Pros
After entering details, I do not have to think about anything else. Its so simple to use and helps keep our organization safe.
Cons
Sometimes the direct launch link I enter does not work for some reason but at least the info remains safe.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Diane
Not Specified, 11-50 employees
More than a year
September 2024
satisfied with the software
satisfied with the software
Pros
It is super easy to use, and I feel confident I wont lose important information.
Cons
Have not found anything I do not like so far!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Hospitality, 1-10 employees
More than a year
August 2024
Keeper is perfect
Keeper is perfect
Pros
It's easy to use and install, with good features.
Cons
I have nothing negative to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Not Specified, 11-50 employees
Less than a year
August 2024
Best product ever!
Best product ever!
Pros
All the features are excellent but autofill and password generator are really important.
Cons
I am unable to think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Financial Services, 1-10 employees
More than a year
July 2024
Good solution for my small business
Good solution for my small business
Pros
I like how easy it is to share passwords and the simplicity of the interface.
Cons
The setup process took a lot of time mainly because I did not understand how to do it. At first it felt like I had to become an expert in your product to succeed which seems unnecessary. It would have been helpful to have a quick 10 minute call with someone who could guide me or do it for me. I do not remember seeing that option.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Chrissy
Accounting, 1-10 employees
Less than a year
July 2024
Loved this would totally go back
Loved this would totally go back
Pros
I enjoyed everything about it. It made logging into websites much simpler and less stressful.
Cons
I resisted using it at first but when my boss removed it I was really upset!
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Jennifer
Health, Wellness and Fitness, 11-50 employees
Less than a year
June 2024
Keeper Ease
Keeper Ease
Pros
It is my go to tool whenever I need access to my sites.
Cons
A tutorial would be helpful because I am not techsavvy.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Patrick
Financial Services, 1-10 employees
More than a year
May 2024
Good password manager but needs UI improments
Good password manager but needs UI improments
Pros
Keeper has proven to be a solid product on the surface. It checks all the boxes including support for MSP resell.
Cons
The browser extension interface is poorly designed. It tends to fill in text fields that are not meant for usernames and passwords even when autofill is off. This makes it very frustrating.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Lucas
Information Technology and Services, 1-10 employees
Less than a year
May 2024
Must have if you value your data security
Must have if you value your data security
Pros
I like the cloud availability, multibrowser compatibility. mobile device app and support for multi-factor authentication.
Cons
1- Our users have difficulty learning and operating it. 2- Sometimes the website programming prevents the extension from functioning.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Imad
Hospital & Health Care, 500+ employees
More than a year
March 2024
Highly Recommend Keeper Security
Highly Recommend Keeper Security
Pros
The ability to edit passwords and choose their length and complexity is great. I also like the different record types for passwords and credit card data.
Cons
The peruser cost is an issue. Resetting the admin password is overly complex though I do understand it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen
Information Technology and Services, 1-10 employees
More than a year
March 2024
You have to have this app!
You have to have this app!
Pros
These folks have done an excellent job. I have probably been using them since they launched. It has been a huge help to my business.
Cons
When I enter a new record for the login name it suggests previous login names. However when I put in the password it does not offer to fill in the common passwords I frequently use.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tony
Hospitality, 11-50 employees
More than a year
February 2024
Intuitive and Useful Password Manager
Intuitive and Useful Password Manager
Pros
I appreciate that the program has its own password generator available when editing site info. Before I used to go to a separate site to get a new password.
Cons
It might be something my admin needs to fix but having the password prompt pop up on every website when it is no longer needed is frustrating. I can probably fix this myself.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Lauren
Computer & Network Security, 1-10 employees
Less than 6 months
February 2024
Most Useful program on my computer
Most Useful program on my computer
Pros
Keeper makes it incredibly easy to create secure passwords that protect my information. I love the generate password function and how simple it is to create new records and use the autofill option. I even use it to keep track of reminders for specific websites and apps.
Cons
I cannot think of any cons. Keeper simplifies my life daily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gianna
Banking, 101-500 employees
Less than a year
December 2023
Great value
Great value
Pros
One big security feature is that it prompts for the 2FA code before the password upon login something the competitor we used did not offer. This protects against all kinds of attacks.
Cons
There are some minor issues but nothing major. For example the Android app does not match passwords by subdomain only by the main domain whereas the desktop browser extension works. For clients with multiple apps or tools on the same domain but different subdomains the autofill becomes ineffective.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Wojciech
Internet, 11-50 employees
Less than a year
November 2023
Most Valuable Password Manager + PAM
Most Valuable Password Manager + PAM
Pros
Our end user pilot group and IT team both favored Keepers password manager and browser plugin for ease of use. Admins appreciated the policy controls and Okta integration for SSO and MFA. We believe merging password management with privileged account management in one interface removed a big adoption barrier. The cost was not great but they were open to negotiations.
Cons
Windows service account and scheduled task discovery are missing in PAM and we hope to see them in future updates. Compliance manager features should come included without extra fees.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel
Financial Services, 500+ employees
Less than a year
November 2023
Chrome Password and Autofill was much more useful.
Chrome Password and Autofill was much more useful.
Pros
It feels secure and simple to log in. Naming passwords for easier identification is a nice touch.
Cons
It rarely fills out forms automatically. Sometimes it fails to offer password login. We are now transitioning to Microsoft password management with single sign on.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
James
Retail, 11-50 employees
Less than a year
October 2023
Keeper lives up to its name
Keeper lives up to its name
Pros
Keeper is excellent for securely storing and sharing passwords meeting encryption standards and managing controls over secrets and credentials. It even offers one-time expiring password shares for external vendors which is very useful.
Cons
Nothing really. The product met all of our requirements well through the RFP.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Scott
Education Management, 500+ employees
More than a year
October 2023
I've used many credential managers and KEEPER is THE ONE!
I've used many credential managers and KEEPER is THE ONE!
Pros
The multi-platform/browser integrations are great. Being able to set up Time-Based One-Time Passwords for each site without needing another authenticator app and easily managing shared passwords are significant advantages many platforms do not provide. Breachwatch is also a good reminder to improve ids.
Cons
My only complaint with Keeper is that there is no easy access to Time-Based One-Time codes in the main menu of the Android app unlike the iOS version. The option is still there but I have to search for the id first.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Information Services, 1-10 employees
More than a year
October 2023
Best choice!
Best choice!
Pros
Easy to use with some of the best features on the market combined with top-level security.
Cons
Nothing to complain about yet it is great. Maybe there is no free version available?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 101-500 employees
Less than a year
October 2023
Keeper Security - Great Password Manager
Keeper Security - Great Password Manager
Pros
It is very easy to use. It prompts accurately for usernames and passwords unless there are multiple ones for the same site in which case it lets you choose which one to fill in. It is also helpful when changing a password.
Cons
When creating a new password it does not prompt which folder to save it under so I have to move it to the desired folder manually in the vault.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenni
Non-Profit Organization Management, 101-500 employees
More than a year
October 2023
Strong Vault For Your Digital Identity
Strong Vault For Your Digital Identity
Pros
It keeps our passwords secure is easy to use and works on all devices. Features like fingerprint login and secure sharing simplify and secure our digital lives.
Cons
There were issues in earlier versions (master password extensions) but they have been resolved with updates.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Egle
Information Technology and Services, 11-50 employees
More than a year
September 2023
Worth the investment!
Worth the investment!
Pros
It is simple to store important information and easy to share when necessary.
Cons
I wish the vault password did not need to be so long.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Megan
Medical Practice, 11-50 employees
More than a year
September 2023
Good program
Good program
Pros
It meets the security standards set by the Commonwealth of Massachusetts to protect client information.
Cons
I am just a user so I am not really aware of the cost.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nathanael
Accounting, 11-50 employees
More than a year
August 2023
Keeper security keeps me protected
Keeper security keeps me protected
Pros
It gives me peace of mind knowing my login information is secure and protected.
Cons
There is nothing to dislike. It keeps me safe and secure.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Architecture & Planning, 11-50 employees
Free Trial
August 2023
Great Product for small Firms with high security need
Great Product for small Firms with high security need
Pros
It is very user-friendly and well accepted by our team.
Cons
The help could be better. I did not find answers to some of my questions.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Andreas
Computer Software, 11-50 employees
More than a year
July 2023
Keeper is well developed for our needs
Keeper is well developed for our needs
Pros
I can add new passwords to my vault from my phone computer or tablet and they sync across all devices.
Cons
I enjoy the autofill feature but it is frustrating when it fails to work which happens more on my phone but sometimes on my computer.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Todd
Accounting, 1-10 employees
More than a year
July 2023
Solid Password Management Tool
Solid Password Management Tool
Pros
Keeper is easy to manage fully web based and does not require any app installs for administration. Browser plugins work smoothy.
Cons
Keeper recently improved the interface and I hope they continue to do so.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jason
Information Technology and Services, 11-50 employees
More than a year
June 2023
At first I loved this software as it was the first of its kind password keeper!
At first I loved this software as it was the first of its kind password keeper!
Pros
When I had a BlackBerry it was the first of its kind. The best part was how easy it made keeping track of my passwords which I often misplaced or forgot.
Cons
The need for Keeper Security diminished as new software for different platforms like iphone and android came with their built-in password systems not requiring cloud storage.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monica
Arts and Crafts, 1-10 employees
More than a year
June 2023
Jayson's Review
Jayson's Review
Pros
It provides a secure place to manage all our users passwords.
Cons
There are quirky issues because of the variety of websites it is used on.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Jayson
Sporting Goods, 101-500 employees
More than a year
June 2023
they need better customer support
they need better customer support
Pros
It is okay to use but it can be a little complicated at times.
Cons
Support is an issue. I contacted sales several times to get a quote for the SSO version that syncs with AAD. Buying this upgrade seems nearly impossible. I do not really need a quote.Keeper lacks flexibility and a well-thought-out user interface. Permissions are not easy to change or understand and there is no option to set a password policy per entry in the generator. The user interface is not terrible but certain tasks are either not simple or require too many steps and not well. It seems like proper UI testing was not done.
Ease of use
6
Value for money
8
Customer Support
4
Functionality
6
Chris
Computer Networking, 1-10 employees
More than a year
May 2023
Top approach with weaknesses in UI
Top approach with weaknesses in UI
Pros
The approach to securing customer secrets follows industry best practices just like top competitors. The interface is decent and works well across devices without many issues.
Cons
It does not support face recognition on my iPhone. The Chrome extension occasionally does not work well either.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Thomas
Information Technology and Services, 500+ employees
Less than 6 months
May 2023
Keeper Security for Password Management
Keeper Security for Password Management
Pros
I feel it is more secure than other programs I have used. The interface is visually appealing and includes a google chrome extension that can generate passwords.
Cons
I never found anything to dislike about the software. They made it very easy for me to feel secure online.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Abe
Writing and Editing, 1-10 employees
Less than a year
May 2023
Keeper Security - Fantastic Sensitive Information Storage
Keeper Security - Fantastic Sensitive Information Storage
Pros
I love how it was not overwhelming when I first subscribed. They made it easy for me to dive into password management when I had no idea what to expect. For the first time I knew I did not need to worry about my information being hacked or sold on the dark web.
Cons
Sometimes it does not save my new passwords and I wish it would update them automatically when I change them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Graphic Design, 1-10 employees
Less than a year
March 2023
Keeper Security
Keeper Security
Pros
It id good that this program saves all my passwords and other important information. I have so many to remember and this really helps.
Cons
Some features require additional payment even after subscribing. Autofill sometimes fails to work automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hali
Medical Practice, 101-500 employees
More than a year
February 2023
A safe space for storing passwords and credentials
A safe space for storing passwords and credentials
Pros
We like that this app integrates with browsers making it simple to store and autofill login details safely. It is extremely useful for preventing password loss and safeguarding payment details to avoid fraud.
Cons
The autofill window can be irritating when it pops up over the dialogue box I am working in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlo Angelo
Food & Beverages, 11-50 employees
Less than 6 months
February 2023
Happy Password Manager customer
Happy Password Manager customer
Pros
Autofill and the ability to access from multiple devices are great plus my entire team can easily share necessary account information.
Cons
Keeper autofill can be frustrating during work because it blocks fields for custom information and sometimes stops moving to the next text box. The integration with Azure AD that handles MFA can also be irritating. Having to run a Windows service to avoid this adds to the frustration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Douglas
Civil Engineering, 500+ employees
More than a year
February 2023
Keeper security
Keeper security
Pros
Keeper Security is an excellent password manager with a user-friendly mobile app browser extension and desktop application. It allows teams to store shared passwords in folders along with individual records. Keeper also offers a personal license alongside the business license so users can keep a separate instance for non-business-related data. Keeper scores well on password security and threat intelligence though I have not explored that much.
Cons
Many improvements have been made since we began using it. I wish there were more ways to organize passwords when sharing them. When I share a record in a folder the person receiving it sees all passwords in a flat view not the folder structure. The search function helps make up for this since it works very well.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Adam
Oil & Energy, 101-500 employees
More than a year
February 2023
Password management made easy
Password management made easy
Pros
Keeper allows you to store various types of sensitive data not just usernames and passwords. We used it to store encryption keys and secrets. It is very easy to use and search. You can share passwords individually or at the folder level. There is also a one-time share option that is great for sharing with contractors or vendors without a Keeper license.
Cons
Autofill can be annoying sometimes but I rely on it more often than not.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 500+ employees
More than a year
January 2023
Easy enough and necessary
Easy enough and necessary
Pros
Simple to use and enterprise-grade. great customer support also.
Cons
There is nothing wrong. Everything works well. Great software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Nick
Oil & Energy, 101-500 employees
More than a year
December 2022
Great software
Great software
Pros
It is easy to use for the entire team and very user-friendy.
Cons
I cannot think of any negatives right now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas
Health, Wellness and Fitness, 1-10 employees
More than a year
December 2022
Three Cheers for Keeper Password Manager
Three Cheers for Keeper Password Manager
Pros
Very easy to administer across a distributed organization with people working from different locations. It prevents us from losing access to accounts during team changes. I also use the browser integration and mobile app daily.
Cons
The login feature often breaks in Firefox even after testing on multiple computers. Template setup for sites and users could benefit from a cloning option.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Non-Profit Organization Management, 1-10 employees
More than a year
December 2022
Good with room for more improvement
Good with room for more improvement
Pros
Business integration was simple but it would be nice if logging into the desktop app automatically synced with the browser plugin similar to how 1Password does it.
Cons
I find the login often breaks in Firefox (tested on different computers as well). Template setup of sites/users could benefit from a cloning feature.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Sanford
Aviation & Aerospace, 101-500 employees
Less than a year
December 2022