Education Management, 500+ employees
Less than a year
“Risk management with a great user interface”
Pros
I like to configure things in real time without needing developers involved.
Cons
There is a bit of an adjustment period to becoming an effective Power user or builder within the environment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than a year
“Complete, all-in-one GCR Tool.”
Pros
LogicGate is a top-tier tool that lets us document analyze and link risks across different GRC areas giving us a full organizational view of risks.
Cons
The flexibility of the tool requires a fully customizable setup, which adds complexity. While the tool provides the necessary reporting to assess risk, I found that dashboarding works better in an external tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
Less than a year
“Risk Cloud is easy to manage”
Pros
our internal team can handle installation and updates without needing extra professional services hours.
Cons
At times it can feel too open ended. The feature to configure and innovate is great but it almost became overwhelming, requiring us to refocus on out-of-the box solution.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Banking, 101-500 employees
More than a year
“Review from an admin”
Pros
LogicGate helps us centralize data across different repositories making it available whenever we need it.
Cons
Understanding the behind aspects was a bit difficult as a new administrator. Bu like any new role, I managed to figure it out.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than 6 months
“BillGO Review”
Pros
The people the culture and how effortlessly we work with LG with no strings attached really impressed me.
Cons
I appreciate the ability to customize everything but would prefer if LogicGate provided baseline configurations to indicate what is common in the industry. This would serve as a foundation for us to build upon, especially when processes are not fully developed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Media Production, 500+ employees
Less than a year
“Security Quality Program Manager”
Pros
I value how I can adjust the system to suit my organizations needs while keeping historical documents all in one place.
Cons
The technical abilities of my end users vary widely. Those with lower technical skills struggle with the user experience, and we spend considerable time creating training for them.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than 6 months
“great workflow management”
Pros
The workflow management the flexibility of forms and the ability to connect data are important features of this software.
Cons
The manual process of creating risk assessments can be time taking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
More than a year
“LG Risk Cloud is a great choice for your compliance needs!”
Pros
The customization of the platform always amazes me it fits any industry and its flexibility continues to impress me.
Cons
The lack of a sandbox for testing has posed a challenge. Finding workarounds has been essential for rebuilding and enhancing our usage.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Free Trial
“New to LogicGate”
Pros
I am still learning how to figure this out.
Cons
It can be difficult to find resources and knowledge about the platform.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
Biotechnology, 101-500 employees
Less than 6 months
“Great product”
Pros
I think its pretty customizable, creative and economical, love it.
Cons
The user interface could be improved, while it is generally user friendly, there are often too many clicks required to access information that could be more readily available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than a year
“Definitely consider LogicGate if you're in the market for a GRC tool”
Pros
I like that we can work it out without relying on engineers and being able to make quick changes in our QA space without waiting on IT is a game changer. We can implement updates as fast as needed.
Cons
One drawback is the many clicks necessary to move from record to record. This is common in the GRC tool space, but if LogicGate could streamline this aspect, it would greatly enhance the user experience for those who do not use the tool daily.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Entertainment, 500+ employees
Less than 6 months
“Good mid-level risk cloud offering”
Pros
Easy to use and the customer support that comes with it is really good.
Cons
Reporting is not built in and requires integration with a reporting option.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Banking, 11-50 employees
More than a year
“love their approach”
Pros
It is a collaborative and engaging tool that lets us do multiple risk assessments at once and schedule them efficiently.
Cons
It is unable to detect depleted suppliers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
More than a year
“I'm loving it”
Pros
The simple setup and ability to quickly apply updates has made this tool a go-to solution for many of our problems.
Cons
Data mapping and visual analytics are sort of limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Less than a year
“Logicgate Review”
Pros
The product is highly customizable even if our program doesnt fit the typical pattern or if we need an extra app that's not usually part of GRC software there are lots of options to set up workflows that work for us.
Cons
There is a period of training when starting but once I understand the setup, it becomes very systematic and consistent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“GRC Powerhouse in one application”
Pros
The versatility of Risk Cloud and its process-first approach really makes it impresisve in the GRC market putting LogicGate ahead of its competitors.
Cons
The LogicGate risk cloud installation can initially feel overwhelming since the platform is highly configurable. However, the process addresses most obstacles during the first week and once I am familiar with the platform, it becomes much easier to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 51-100 employees
More than a year
“Great software”
Pros
This solution is very simple and easy to use perfect for GRC and compliance tracking.
Cons
As a new company, some features may be lacking but they are growing rapidly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
More than a year
“Third-Party Risk Management”
Pros
I like how it connects with different apps and shows data. Collecting metrics as needed and building dashboards quickly is an important feature.
Cons
I am waiting to see if there is a size limitation based on the number of vendors I wish to add to the platform. I am also figuring out the best methods to enhance data availability and improve date selections.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Retail, 500+ employees
More than a year
“Enables GRC to adapt in an ever changing threat landscape”
Pros
I really appreciate the feature to change workflows to support constant changes, also the support team and leadership have been really responsive to us.
Cons
Logic based restrictions and role based access are essential for a company of our scale.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Financial Services, 500+ employees
More than a year
“Logic Gate user review”
Pros
It is so simple. Setting up new workflows and fields is super easy.
Cons
The reporting features could use updates, it should allow more than five workflows in reporting. And the inability to create our own prefix for auto IDs and the need for a clear data library would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
