Overall Rating

4.5

20 Review(s)

Rating Distribution

5

star

(13)

4

star

(6)

3

star

2

star

(1)

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

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Risk management with a great user interface
Pros

I like to configure things in real time without needing developers involved.

Cons

There is a bit of an adjustment period to becoming an effective Power user or builder within the environment.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Valerie

Education Management, 500+ employees

Less than a year

March 2024

Complete, all-in-one GCR Tool.
Pros

LogicGate is a top-tier tool that lets us document analyze and link risks across different GRC areas giving us a full organizational view of risks.

Cons

The flexibility of the tool requires a fully customizable setup, which adds complexity. While the tool provides the necessary reporting to assess risk, I found that dashboarding works better in an external tool.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Kelli

Financial Services, 500+ employees

Less than a year

March 2024

Risk Cloud is easy to manage
Pros

our internal team can handle installation and updates without needing extra professional services hours.

Cons

At times it can feel too open ended. The feature to configure and innovate is great but it almost became overwhelming, requiring us to refocus on out-of-the box solution.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Mike

Computer Software, 500+ employees

Less than a year

March 2024

Review from an admin
Pros

LogicGate helps us centralize data across different repositories making it available whenever we need it.

Cons

Understanding the behind aspects was a bit difficult as a new administrator. Bu like any new role, I managed to figure it out.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Margaret

Banking, 101-500 employees

More than a year

March 2024

BillGO Review
Pros

The people the culture and how effortlessly we work with LG with no strings attached really impressed me.

Cons

I appreciate the ability to customize everything but would prefer if LogicGate provided baseline configurations to indicate what is common in the industry. This would serve as a foundation for us to build upon, especially when processes are not fully developed.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Steve

Financial Services, 51-100 employees

Less than 6 months

March 2024

Security Quality Program Manager
Pros

I value how I can adjust the system to suit my organizations needs while keeping historical documents all in one place.

Cons

The technical abilities of my end users vary widely. Those with lower technical skills struggle with the user experience, and we spend considerable time creating training for them.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Jennifer

Media Production, 500+ employees

Less than a year

March 2024

great workflow management
Pros

The workflow management the flexibility of forms and the ability to connect data are important features of this software.

Cons

The manual process of creating risk assessments can be time taking.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Dan

Financial Services, 500+ employees

Less than 6 months

March 2024

LG Risk Cloud is a great choice for your compliance needs!
Pros

The customization of the platform always amazes me it fits any industry and its flexibility continues to impress me.

Cons

The lack of a sandbox for testing has posed a challenge. Finding workarounds has been essential for rebuilding and enhancing our usage.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Tammi

Consumer Goods, 500+ employees

More than a year

March 2024

New to LogicGate
Pros

I am still learning how to figure this out.

Cons

It can be difficult to find resources and knowledge about the platform.

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

Jockel

Computer Software, 500+ employees

Free Trial

March 2024

Great product
Pros

I think its pretty customizable, creative and economical, love it.

Cons

The user interface could be improved, while it is generally user friendly, there are often too many clicks required to access information that could be more readily available.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

afzal

Biotechnology, 101-500 employees

Less than 6 months

March 2024

Definitely consider LogicGate if you're in the market for a GRC tool
Pros

I like that we can work it out without relying on engineers and being able to make quick changes in our QA space without waiting on IT is a game changer. We can implement updates as fast as needed.

Cons

One drawback is the many clicks necessary to move from record to record. This is common in the GRC tool space, but if LogicGate could streamline this aspect, it would greatly enhance the user experience for those who do not use the tool daily.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

Jackie

Retail, 500+ employees

Less than a year

March 2024

Good mid-level risk cloud offering
Pros

Easy to use and the customer support that comes with it is really good.

Cons

Reporting is not built in and requires integration with a reporting option.

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

Anonymous

Entertainment, 500+ employees

Less than 6 months

March 2024

love their approach
Pros

It is a collaborative and engaging tool that lets us do multiple risk assessments at once and schedule them efficiently.

Cons

It is unable to detect depleted suppliers.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Rheya

Banking, 11-50 employees

More than a year

March 2024

I'm loving it
Pros

The simple setup and ability to quickly apply updates has made this tool a go-to solution for many of our problems.

Cons

Data mapping and visual analytics are sort of limited.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Christina

Food & Beverages, 500+ employees

More than a year

March 2024

Logicgate Review
Pros

The product is highly customizable even if our program doesnt fit the typical pattern or if we need an extra app that's not usually part of GRC software there are lots of options to set up workflows that work for us.

Cons

There is a period of training when starting but once I understand the setup, it becomes very systematic and consistent.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Laura

Financial Services, 101-500 employees

Less than a year

March 2024

GRC Powerhouse in one application
Pros

The versatility of Risk Cloud and its process-first approach really makes it impresisve in the GRC market putting LogicGate ahead of its competitors.

Cons

The LogicGate risk cloud installation can initially feel overwhelming since the platform is highly configurable. However, the process addresses most obstacles during the first week and once I am familiar with the platform, it becomes much easier to navigate.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Eugene

Information Technology and Services, 11-50 employees

More than a year

March 2024

Great software
Pros

This solution is very simple and easy to use perfect for GRC and compliance tracking.

Cons

As a new company, some features may be lacking but they are growing rapidly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mark

Education Management, 51-100 employees

More than a year

March 2024

Third-Party Risk Management
Pros

I like how it connects with different apps and shows data. Collecting metrics as needed and building dashboards quickly is an important feature.

Cons

I am waiting to see if there is a size limitation based on the number of vendors I wish to add to the platform. I am also figuring out the best methods to enhance data availability and improve date selections.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Matt

Retail, 500+ employees

More than a year

March 2024

Enables GRC to adapt in an ever changing threat landscape
Pros

I really appreciate the feature to change workflows to support constant changes, also the support team and leadership have been really responsive to us.

Cons

Logic based restrictions and role based access are essential for a company of our scale.

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

Devon

Retail, 500+ employees

More than a year

March 2024

Logic Gate user review
Pros

It is so simple. Setting up new workflows and fields is super easy.

Cons

The reporting features could use updates, it should allow more than five workflows in reporting. And the inability to create our own prefix for auto IDs and the need for a clear data library would be helpful.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

Ken

Financial Services, 500+ employees

More than a year

March 2024