Total 20 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

30%

3

Stars

0%

2

Stars

5%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V
Valerie

Education Management, 500+ employees

Less than a year

5.0

Risk management with a great user interface

Pros

I like to configure things in real time without needing developers involved.

Cons

There is a bit of an adjustment period to becoming an effective Power user or builder within the environment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelli

Financial Services, 500+ employees

Less than a year

4.0

Complete, all-in-one GCR Tool.

Pros

LogicGate is a top-tier tool that lets us document analyze and link risks across different GRC areas giving us a full organizational view of risks.

Cons

The flexibility of the tool requires a fully customizable setup, which adds complexity. While the tool provides the necessary reporting to assess risk, I found that dashboarding works better in an external tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mike

Computer Software, 500+ employees

Less than a year

5.0

Risk Cloud is easy to manage

Pros

our internal team can handle installation and updates without needing extra professional services hours.

Cons

At times it can feel too open ended. The feature to configure and innovate is great but it almost became overwhelming, requiring us to refocus on out-of-the box solution.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Margaret

Banking, 101-500 employees

More than a year

5.0

Review from an admin

Pros

LogicGate helps us centralize data across different repositories making it available whenever we need it.

Cons

Understanding the behind aspects was a bit difficult as a new administrator. Bu like any new role, I managed to figure it out.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

S
Steve

Financial Services, 51-100 employees

Less than 6 months

5.0

BillGO Review

Pros

The people the culture and how effortlessly we work with LG with no strings attached really impressed me.

Cons

I appreciate the ability to customize everything but would prefer if LogicGate provided baseline configurations to indicate what is common in the industry. This would serve as a foundation for us to build upon, especially when processes are not fully developed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Media Production, 500+ employees

Less than a year

5.0

Security Quality Program Manager

Pros

I value how I can adjust the system to suit my organizations needs while keeping historical documents all in one place.

Cons

The technical abilities of my end users vary widely. Those with lower technical skills struggle with the user experience, and we spend considerable time creating training for them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D
Dan

Financial Services, 500+ employees

Less than 6 months

5.0

great workflow management

Pros

The workflow management the flexibility of forms and the ability to connect data are important features of this software.

Cons

The manual process of creating risk assessments can be time taking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tammi

Consumer Goods, 500+ employees

More than a year

5.0

LG Risk Cloud is a great choice for your compliance needs!

Pros

The customization of the platform always amazes me it fits any industry and its flexibility continues to impress me.

Cons

The lack of a sandbox for testing has posed a challenge. Finding workarounds has been essential for rebuilding and enhancing our usage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jockel

Computer Software, 500+ employees

Free Trial

2.0

New to LogicGate

Pros

I am still learning how to figure this out.

Cons

It can be difficult to find resources and knowledge about the platform.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

A
afzal

Biotechnology, 101-500 employees

Less than 6 months

5.0

Great product

Pros

I think its pretty customizable, creative and economical, love it.

Cons

The user interface could be improved, while it is generally user friendly, there are often too many clicks required to access information that could be more readily available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jackie

Retail, 500+ employees

Less than a year

4.0

Definitely consider LogicGate if you're in the market for a GRC tool

Pros

I like that we can work it out without relying on engineers and being able to make quick changes in our QA space without waiting on IT is a game changer. We can implement updates as fast as needed.

Cons

One drawback is the many clicks necessary to move from record to record. This is common in the GRC tool space, but if LogicGate could streamline this aspect, it would greatly enhance the user experience for those who do not use the tool daily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

A
Anonymous

Entertainment, 500+ employees

Less than 6 months

4.0

Good mid-level risk cloud offering

Pros

Easy to use and the customer support that comes with it is really good.

Cons

Reporting is not built in and requires integration with a reporting option.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

R
Rheya

Banking, 11-50 employees

More than a year

5.0

love their approach

Pros

It is a collaborative and engaging tool that lets us do multiple risk assessments at once and schedule them efficiently.

Cons

It is unable to detect depleted suppliers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christina

Food & Beverages, 500+ employees

More than a year

4.0

I'm loving it

Pros

The simple setup and ability to quickly apply updates has made this tool a go-to solution for many of our problems.

Cons

Data mapping and visual analytics are sort of limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

L
Laura

Financial Services, 101-500 employees

Less than a year

5.0

Logicgate Review

Pros

The product is highly customizable even if our program doesnt fit the typical pattern or if we need an extra app that's not usually part of GRC software there are lots of options to set up workflows that work for us.

Cons

There is a period of training when starting but once I understand the setup, it becomes very systematic and consistent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E
Eugene

Information Technology and Services, 11-50 employees

More than a year

5.0

GRC Powerhouse in one application

Pros

The versatility of Risk Cloud and its process-first approach really makes it impresisve in the GRC market putting LogicGate ahead of its competitors.

Cons

The LogicGate risk cloud installation can initially feel overwhelming since the platform is highly configurable. However, the process addresses most obstacles during the first week and once I am familiar with the platform, it becomes much easier to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Mark

Education Management, 51-100 employees

More than a year

5.0

Great software

Pros

This solution is very simple and easy to use perfect for GRC and compliance tracking.

Cons

As a new company, some features may be lacking but they are growing rapidly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Matt

Retail, 500+ employees

More than a year

4.0

Third-Party Risk Management

Pros

I like how it connects with different apps and shows data. Collecting metrics as needed and building dashboards quickly is an important feature.

Cons

I am waiting to see if there is a size limitation based on the number of vendors I wish to add to the platform. I am also figuring out the best methods to enhance data availability and improve date selections.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
Devon

Retail, 500+ employees

More than a year

5.0

Enables GRC to adapt in an ever changing threat landscape

Pros

I really appreciate the feature to change workflows to support constant changes, also the support team and leadership have been really responsive to us.

Cons

Logic based restrictions and role based access are essential for a company of our scale.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

K
Ken

Financial Services, 500+ employees

More than a year

4.0

Logic Gate user review

Pros

It is so simple. Setting up new workflows and fields is super easy.

Cons

The reporting features could use updates, it should allow more than five workflows in reporting. And the inability to create our own prefix for auto IDs and the need for a clear data library would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6