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Ncontracts Reviews
21 Review(s)
softwareOverall Rating
4.9
21 Review(s)
Rating Distribution
5
(18)
4
(3)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.9
21 Review(s)
Rating Distribution
5
(18)
4
(3)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Should be a great tool that is easy to use
Should be a great tool that is easy to use
Pros
With NCommunity we appreciated being able to analyze data against standard data to focus our CRA efforts.
Cons
The overall deployment has been tough. We are three months in and still have not fully implemented it. While everyones working hard to fix it it is still frustrating.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Machelle
Finance, 101-500 employees
Less than a year
May 2024
Used for board meetings
Used for board meetings
Pros
It helped speed up my meetings by providing materials to members in advance. Much easier than manually compile data.
Cons
Some of the board members were slow to adopt the new system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Danny
Not Specified, 1-10 employees
Free Trial
May 2024
Ncontracts review
Ncontracts review
Pros
I really enjoy meeting the team that attended the FIRMA conference.
Cons
I do not have any dislikes so far. Based on conversations I might find a few dislikes later.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anissa
Finance, 101-500 employees
Free Trial
May 2024
Great customer service
Great customer service
Pros
Support and Account managers are highly responsive. The system is relatively simple to figure out.
Cons
Some of the programs do not communicate with each other as smoothly as we would prefer but they are actively working on those updates.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
jacqueline
Banking, 500+ employees
More than a year
April 2024
Ncontracts supports our business woth robust features and support
Ncontracts supports our business woth robust features and support
Pros
The platform is simple to configure and offers enough flexibility to adapt to any changes or custom fields we may need for reporting. The integration between apps works well and keeps us from entering redundant information. Their support and training is far better than what most other tech providers offer.
Cons
Setting everything up is not hard but it does take some time to enter all the required information. While a lot of fields are optional you will need them to get the most out of the product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chip
Banking, 101-500 employees
More than a year
April 2024
Necessary Resource
Necessary Resource
Pros
Customer Service is very responsive and the option to have a one on one consultation twice a year with an expert is great.
Cons
At first understanding the system and the data it provided felt overwhelming but having excellent customer service made it easier to grasp over time.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chondrea
Banking, 101-500 employees
More than a year
April 2024
Ncontracts User Review
Ncontracts User Review
Pros
I appreciate the dashboard for a quick overview of my progress within the software. I like the vibrant layout and found the system very easy to learn.
Cons
The reports could be more dynamic and offer all the available fields but whenever I need a report that I cannot create support is always ready to assist.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leeann
Financial Services, 101-500 employees
More than a year
April 2024
Ncontracts' Nvendor for vendor management
Ncontracts' Nvendor for vendor management
Pros
I mostly like the interface its pretty smart and the support team is responsive and helpful whenever needed.
Cons
Managing or updating multiple vendors can be tricky because there is no option to open vendors in separate tabs which really slows down bulk updates.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Matt
Banking, 101-500 employees
Less than a year
April 2024
Great Support - User Friendly!
Great Support - User Friendly!
Pros
We switched from excel spreadsheets to the NContracts portal. Our data is now easy to upload and analyze. We get detailed reports that we use for executive meetings, audits and internal reviews. The staff provides excellent support whenever we have questions. setting-up was smooth, and we were up and running within a couple of weeks.
Cons
I do not think we are using the portal to its full potential. It can do much more than what I have asked of it so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misty
Financial Services, 11-50 employees
More than a year
April 2024
NContracts gets it done.
NContracts gets it done.
Pros
I like how NContracts can automatically generate reports for fair lending analysis. It saves us a lot of time and makes the reports easy to understand.
Cons
Clicking through the interface can be confusing at times but it still has everything you need to get the job done.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Adam
Banking, 101-500 employees
Less than a year
April 2024
Simple, Easy and User Friendly.
Simple, Easy and User Friendly.
Pros
Its amazing for making communication easier between different departments.
Cons
I have no complaints. This platform was easy to use from the start.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theron
Banking, 500+ employees
Less than 6 months
April 2023
Fast, reliable Contracts
Fast, reliable Contracts
Pros
NContracts is fairly simple with template suggestions and a smooth user experience. Everyone gets the same setup for vendor management, change management and risk management.
Cons
There is a bit of a learning curve and we wish it was easier to search through the repository for historical contracts.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Michael
Banking, 101-500 employees
More than a year
April 2023
Unlike any other platform
Unlike any other platform
Pros
The system is easy to use, and does not require weeks or days of training. NContracts provides plenty of support for even the smallest questions, with many ways to access it. The analytics are the easiest to navigate and create reports from.
Cons
Large datasets can be slow to load and that ends up taking a lot of time. That is really my only issue.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Valerie
Financial Services, 500+ employees
More than a year
April 2023
Great integration of modules
Great integration of modules
Pros
Apps integrate well to share information. Centralized storage keeps important data easily accessible outside the bank which is really useful in times of need.
Cons
There is so much functionality that it can be hard to take full advantage of everything the system offers.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Banking, 101-500 employees
More than a year
April 2023
Easy to use platform and great customer service
Easy to use platform and great customer service
Pros
NContracts handles our HMDA, Fair Lending and Redlining data. It is easy to import annual information and see where we have been compared to where we want to go. The reports are detailed and we can use filters to dig deeper into findings when needed. NContracts gives us valuable insights into how we compare to our peers with both data and graphs. Whenever we have questions, customer service is quick and helpful.
Cons
We get assigned an annual review with an analyst but sometimes I am unsure what questions to ask during that session. It would be helpful to have a template of suggested topics to cover during the review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Misty
Financial Services, 101-500 employees
More than a year
April 2023
Reduces manual workload
Reduces manual workload
Pros
I like how their library includes pre written responses for risks and controls. Vendors are listed and each due diligence vendor has its own questionnaire.
Cons
The reports could benefit from having another category specifically for Auditors and the Board of Directors.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Quentin
Banking, 101-500 employees
More than a year
May 2022
Flexible and Easy to use
Flexible and Easy to use
Pros
We were fully set up and working within a week of first logging in. The system is very easy to use and maintain and its flexible enough to let you utilize different features across the apps.
Cons
Improving the integration between modules would be a great step. The existing connections are useful but further integration would make the system much more cohesive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mark
Financial Services, 500+ employees
More than a year
December 2021
CRA Officer
CRA Officer
Pros
We now have a clear view of where we need to market and some loans that need closer attention.
Cons
No complaints at all. Several of us used the software when it was TruPoint and it is even better now.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Grace
Banking, 101-500 employees
Less than 6 Months
June 2021
Ncontracts Software Application Suite
Ncontracts Software Application Suite
Pros
The software is easy to use, and the integration points between the various applications work well.
Cons
There is a lack of custom report writing options available for the administrator which limits flexibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Banking, 101-500 employees
More than a year
May 2021
Love everything about Ncontracts!
Love everything about Ncontracts!
Pros
Our bank has been using Ncontracts for over eight years. We really appreciate the executive critical vendor summaries in Nvendor, especially the SOC Report summaries. We start with those and add our CUEC responses which auditors and regulators really like.
Cons
The most challenging part of Ncontinuity is updating our information and printing the final Business continuity plan. It has taken practice but we are getting better at it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Cheree
Banking, 500+ employees
More than a year
May 2021
Essential to our Business
Essential to our Business
Pros
I like how manageable the program is for our mid sized companies. It helps us manage contracts stay on top of deadlines, and run reports needed to be successful. It is also essential for meeting our NCUA requirements with security reviews.
Cons
I have been using Ncontracts for three years and would not switch to another platform but I would prefer having a 10 key format for entering dates instead of the calendar function. However this is a minor change I would suggest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen Ann
Financial Services, 500+ employees
More than a year
May 2021
Filters
Sort by:
Should be a great tool that is easy to use
Should be a great tool that is easy to use
Pros
With NCommunity we appreciated being able to analyze data against standard data to focus our CRA efforts.
Cons
The overall deployment has been tough. We are three months in and still have not fully implemented it. While everyones working hard to fix it it is still frustrating.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
7
Machelle
Finance, 101-500 employees
Less than a year
May 2024
Used for board meetings
Used for board meetings
Pros
It helped speed up my meetings by providing materials to members in advance. Much easier than manually compile data.
Cons
Some of the board members were slow to adopt the new system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Danny
Not Specified, 1-10 employees
Free Trial
May 2024
Ncontracts review
Ncontracts review
Pros
I really enjoy meeting the team that attended the FIRMA conference.
Cons
I do not have any dislikes so far. Based on conversations I might find a few dislikes later.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anissa
Finance, 101-500 employees
Free Trial
May 2024
Great customer service
Great customer service
Pros
Support and Account managers are highly responsive. The system is relatively simple to figure out.
Cons
Some of the programs do not communicate with each other as smoothly as we would prefer but they are actively working on those updates.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
jacqueline
Banking, 500+ employees
More than a year
April 2024
Ncontracts supports our business woth robust features and support
Ncontracts supports our business woth robust features and support
Pros
The platform is simple to configure and offers enough flexibility to adapt to any changes or custom fields we may need for reporting. The integration between apps works well and keeps us from entering redundant information. Their support and training is far better than what most other tech providers offer.
Cons
Setting everything up is not hard but it does take some time to enter all the required information. While a lot of fields are optional you will need them to get the most out of the product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chip
Banking, 101-500 employees
More than a year
April 2024
Necessary Resource
Necessary Resource
Pros
Customer Service is very responsive and the option to have a one on one consultation twice a year with an expert is great.
Cons
At first understanding the system and the data it provided felt overwhelming but having excellent customer service made it easier to grasp over time.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chondrea
Banking, 101-500 employees
More than a year
April 2024
Ncontracts User Review
Ncontracts User Review
Pros
I appreciate the dashboard for a quick overview of my progress within the software. I like the vibrant layout and found the system very easy to learn.
Cons
The reports could be more dynamic and offer all the available fields but whenever I need a report that I cannot create support is always ready to assist.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leeann
Financial Services, 101-500 employees
More than a year
April 2024
Ncontracts' Nvendor for vendor management
Ncontracts' Nvendor for vendor management
Pros
I mostly like the interface its pretty smart and the support team is responsive and helpful whenever needed.
Cons
Managing or updating multiple vendors can be tricky because there is no option to open vendors in separate tabs which really slows down bulk updates.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Matt
Banking, 101-500 employees
Less than a year
April 2024
Great Support - User Friendly!
Great Support - User Friendly!
Pros
We switched from excel spreadsheets to the NContracts portal. Our data is now easy to upload and analyze. We get detailed reports that we use for executive meetings, audits and internal reviews. The staff provides excellent support whenever we have questions. setting-up was smooth, and we were up and running within a couple of weeks.
Cons
I do not think we are using the portal to its full potential. It can do much more than what I have asked of it so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Misty
Financial Services, 11-50 employees
More than a year
April 2024
NContracts gets it done.
NContracts gets it done.
Pros
I like how NContracts can automatically generate reports for fair lending analysis. It saves us a lot of time and makes the reports easy to understand.
Cons
Clicking through the interface can be confusing at times but it still has everything you need to get the job done.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Adam
Banking, 101-500 employees
Less than a year
April 2024
Simple, Easy and User Friendly.
Simple, Easy and User Friendly.
Pros
Its amazing for making communication easier between different departments.
Cons
I have no complaints. This platform was easy to use from the start.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theron
Banking, 500+ employees
Less than 6 months
April 2023
Fast, reliable Contracts
Fast, reliable Contracts
Pros
NContracts is fairly simple with template suggestions and a smooth user experience. Everyone gets the same setup for vendor management, change management and risk management.
Cons
There is a bit of a learning curve and we wish it was easier to search through the repository for historical contracts.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Michael
Banking, 101-500 employees
More than a year
April 2023
Unlike any other platform
Unlike any other platform
Pros
The system is easy to use, and does not require weeks or days of training. NContracts provides plenty of support for even the smallest questions, with many ways to access it. The analytics are the easiest to navigate and create reports from.
Cons
Large datasets can be slow to load and that ends up taking a lot of time. That is really my only issue.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Valerie
Financial Services, 500+ employees
More than a year
April 2023
Great integration of modules
Great integration of modules
Pros
Apps integrate well to share information. Centralized storage keeps important data easily accessible outside the bank which is really useful in times of need.
Cons
There is so much functionality that it can be hard to take full advantage of everything the system offers.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Banking, 101-500 employees
More than a year
April 2023
Easy to use platform and great customer service
Easy to use platform and great customer service
Pros
NContracts handles our HMDA, Fair Lending and Redlining data. It is easy to import annual information and see where we have been compared to where we want to go. The reports are detailed and we can use filters to dig deeper into findings when needed. NContracts gives us valuable insights into how we compare to our peers with both data and graphs. Whenever we have questions, customer service is quick and helpful.
Cons
We get assigned an annual review with an analyst but sometimes I am unsure what questions to ask during that session. It would be helpful to have a template of suggested topics to cover during the review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Misty
Financial Services, 101-500 employees
More than a year
April 2023
Reduces manual workload
Reduces manual workload
Pros
I like how their library includes pre written responses for risks and controls. Vendors are listed and each due diligence vendor has its own questionnaire.
Cons
The reports could benefit from having another category specifically for Auditors and the Board of Directors.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Quentin
Banking, 101-500 employees
More than a year
May 2022
Flexible and Easy to use
Flexible and Easy to use
Pros
We were fully set up and working within a week of first logging in. The system is very easy to use and maintain and its flexible enough to let you utilize different features across the apps.
Cons
Improving the integration between modules would be a great step. The existing connections are useful but further integration would make the system much more cohesive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mark
Financial Services, 500+ employees
More than a year
December 2021
CRA Officer
CRA Officer
Pros
We now have a clear view of where we need to market and some loans that need closer attention.
Cons
No complaints at all. Several of us used the software when it was TruPoint and it is even better now.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Grace
Banking, 101-500 employees
Less than 6 Months
June 2021
Ncontracts Software Application Suite
Ncontracts Software Application Suite
Pros
The software is easy to use, and the integration points between the various applications work well.
Cons
There is a lack of custom report writing options available for the administrator which limits flexibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Banking, 101-500 employees
More than a year
May 2021
Love everything about Ncontracts!
Love everything about Ncontracts!
Pros
Our bank has been using Ncontracts for over eight years. We really appreciate the executive critical vendor summaries in Nvendor, especially the SOC Report summaries. We start with those and add our CUEC responses which auditors and regulators really like.
Cons
The most challenging part of Ncontinuity is updating our information and printing the final Business continuity plan. It has taken practice but we are getting better at it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Cheree
Banking, 500+ employees
More than a year
May 2021
Essential to our Business
Essential to our Business
Pros
I like how manageable the program is for our mid sized companies. It helps us manage contracts stay on top of deadlines, and run reports needed to be successful. It is also essential for meeting our NCUA requirements with security reviews.
Cons
I have been using Ncontracts for three years and would not switch to another platform but I would prefer having a 10 key format for entering dates instead of the calendar function. However this is a minor change I would suggest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen Ann
Financial Services, 500+ employees
More than a year
May 2021