- Home
- CyberSecurity
- Usecure
Reviews
Usecure Reviews
22 Review(s)
softwareOverall Rating
4.6
22 Review(s)
Rating Distribution
5
(13)
4
(9)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.6
22 Review(s)
Rating Distribution
5
(13)
4
(9)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Minimize cyber risk
Minimize cyber risk
Pros
Usecure has provided an automated cybersecurity training program thats easy to implement and can be customized for each user. With its cloud based setup smooth integrations and portable onboarding usecure is ideal for identifying and figuring out security knowledge gaps.
Cons
From my daily use of Usecure I have not found anything to dislike.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Steven
Human Resources, 500+ employees
More than a year
August 2023
Deep and Dark Web Monitoring
Deep and Dark Web Monitoring
Pros
It s easy to train employees and recruits on new or evolving cyber threats. Custom phishing simulations are super helpful.
Cons
Nothing negative to mention. It fulfills all its intended functions.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Judy
Not Specified, 51-100 employees
Less than a year
February 2023
Cost effictive and powerful SMB risk awareness platform.
Cost effictive and powerful SMB risk awareness platform.
Pros
The initial risk survey creates a profile for each user then addresses areas where they need improvement. Its a true "set it and forget it" system. All I need to do is add the user and assign the survey and the system handles the rest.
Cons
It does not handle multiple companies well. I manage two companies and the admin user workaround is a bit clunky. It should be easier to manage multiple brands and email templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robert
Not Specified, 51-100 employees
More than a year
August 2022
uSecure - excellent
uSecure - excellent
Pros
What I really like about the service is how easy it is to set up use, and manage. It also offers a great set of human risk management tools that keep getting better.
Cons
It would be great to let joint administrators manage a group of users without giving them full admin access.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Government Administration, 500+ employees
More than a year
April 2022
i like usecure
i like usecure
Pros
The local content is a big plus. There are many country or region specific course options to fit local laws and the phishing library has templates for different countries which makes testing users more effective.
Cons
The breach notification feature is pretty basic. It works fine but it does not offer the same range of options as the training or phishing features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
John
Information Technology and Services, 11-50 employees
Less than 6 months
March 2022
Great product, excelent value
Great product, excelent value
Pros
The ease of setting up and using it changed user training from just a checkbox task into something that benefits both the users and the organization.
Cons
It would be awesome to have access to more official training materials on topics beyond just cyber like health and safety.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrea
Computer & Network Security, 11-50 employees
More than a year
March 2022
Incredible team and partners
Incredible team and partners
Pros
It's really easy to use and genuinely helps assess risk across the whole company.
Cons
The reports cannot be downloaded and are not the most visually appealing. Also I cannot download the risk report. Auto-enrollment of users in failed attempts to courses could be improved.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Computer Software, 51-100 employees
Less than a year
March 2022
Great support and Good product
Great support and Good product
Pros
The team is incredibly helpful with decision-making, installation and training.
Cons
When choosing phishing email simulations there is no way to filter out irrelevant ones like those not clearly UKbased.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Xerxes
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2022
Security Awareness Training
Security Awareness Training
Pros
You can customize training to be sent automatically as often as you need that is what I like. We found that once a month is usually just right.
Cons
The training is interactive and helps improve weak areas but sometimes the questions are not clear enough and logic-based answers do not always match the systems expected answers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Information Technology and Services, 11-50 employees
Less than a year
March 2022
Best training platform
Best training platform
Pros
The end users really like it. I used Usecure at a previous job and recommended it highly to my new workplace.
Cons
The reporting could use some work but I am sure they will update this feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ludovic
Chemicals, 51-100 employees
More than a year
March 2022
MSP - great product
MSP - great product
Pros
It's easy to use, easy to set up and simple to set up.
Cons
The training can be a bit basic. While video is popular some interactive elements would help engage users more.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alan
Information Technology and Services, 11-50 employees
Less than a year
March 2022
Top user awareness training and security platform. Low cost and easy to use.
Top user awareness training and security platform. Low cost and easy to use.
Pros
It is cheap with no long-term contracts. It has all the features you need and want.
Cons
I have no complaints about this software.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Wey
Computer & Network Security, 1-10 employees
Less than 6 months
March 2022
Phishing simulation in a few clicks
Phishing simulation in a few clicks
Pros
This product is really easy to use. An admin can pick it up in less than a week. The interface is intuitive and although we mainly use it for phishing simulations, the other features like Breach scan and online courses are interesting and we plan to use them too.
Cons
The one thing I dislike is the functionality for adding more users via .csv file. This feature does not work well for groups so dividing employees into groups has to be done manually.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ondrej
Information Technology and Services, 11-50 employees
Less than a year
March 2022
uSecure review
uSecure review
Pros
Usecure makes importing users from Microsoft 365 super easy, saving a lot of time compared to setting up each user manually. Email and website templates are simple to set up and use for phishing.
Cons
More domains for Australia would make the landing page more convincing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lachlan
Information Technology and Services, 1-10 employees
More than a year
March 2022
Support, Onboarding & Participation
Support, Onboarding & Participation
Pros
Our colleagues actually enjoy the training and even get into some friendly competition between departments.
Cons
We have a Polish department now and those with limited english would benefit if they could use the software more effectively for training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
Insurance, 51-100 employees
More than a year
March 2022
We love usecure
We love usecure
Pros
The training is simple and easy to understand making it more effective. We also like that it offers extra tools for managing cyber security like breach scans and policy management.
Cons
I would like to see more features for MSP management to track participation and scores from a higher level instead of logging into each company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lauren
Information Technology and Services, 11-50 employees
More than a year
March 2022
Easy to Use, simple and effective
Easy to Use, simple and effective
Pros
Setting up is easy. Courses stay available until completed with no deadlines. You also get an easy to read summary of each customer.
Cons
i dont have any problems right now.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Chris
Information Technology and Services, 11-50 employees
More than a year
March 2022
Great GDPR Compliance & Policy Tool
Great GDPR Compliance & Policy Tool
Pros
The training platform is great with lots of prebuilt materials. The policy management tool is perfect for deploying policies to both new and existing employees.
Cons
More reporting options and deliverable formats like PDF would be helpful.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Rob
Computer & Network Security, 1-10 employees
Less than 6 months
March 2022
uSecure is amazing
uSecure is amazing
Pros
Easy to set up and the admin can view results effortlessly.
Cons
It should be easy to review the results for the managers. This might have been improved recently I have not had a chance to check. Auto Phish still seems to send non-US links.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clay
Information Technology and Services, 1-10 employees
More than a year
March 2022
Usecure is great
Usecure is great
Pros
It a cost-effective tool to boost a companys cyber awareness and policy management.
Cons
For the cost there is not much I dislike. It has many useful features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Internet, 1-10 employees
More than a year
March 2022
Usecure helps us educate our customer's people
Usecure helps us educate our customer's people
Pros
The human risk report is a great tool for prospecting and the training is brief but powerful.
Cons
I would like an automated process for capturing additional users for the human risk report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paul
Information Technology and Services, 1-10 employees
More than a year
March 2022
Why you should get this product
Why you should get this product
Pros
The user interface is great! There are so many tools, but the human risk report alone would make me choose this software. Anyone considering Usecure should definitely check out the human risk report it's impressive. Also, I was amazed to find they offer templates and a UPolicy builder for various policies.
Cons
I have not found any cons so far but if I do I am the type to immediately bring it up with the software vendor.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Patrick
Information Technology and Services, 1-10 employees
Less than a year
March 2022
Filters
Sort by:
Minimize cyber risk
Minimize cyber risk
Pros
Usecure has provided an automated cybersecurity training program thats easy to implement and can be customized for each user. With its cloud based setup smooth integrations and portable onboarding usecure is ideal for identifying and figuring out security knowledge gaps.
Cons
From my daily use of Usecure I have not found anything to dislike.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Steven
Human Resources, 500+ employees
More than a year
August 2023
Deep and Dark Web Monitoring
Deep and Dark Web Monitoring
Pros
It s easy to train employees and recruits on new or evolving cyber threats. Custom phishing simulations are super helpful.
Cons
Nothing negative to mention. It fulfills all its intended functions.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Judy
Not Specified, 51-100 employees
Less than a year
February 2023
Cost effictive and powerful SMB risk awareness platform.
Cost effictive and powerful SMB risk awareness platform.
Pros
The initial risk survey creates a profile for each user then addresses areas where they need improvement. Its a true "set it and forget it" system. All I need to do is add the user and assign the survey and the system handles the rest.
Cons
It does not handle multiple companies well. I manage two companies and the admin user workaround is a bit clunky. It should be easier to manage multiple brands and email templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Robert
Not Specified, 51-100 employees
More than a year
August 2022
uSecure - excellent
uSecure - excellent
Pros
What I really like about the service is how easy it is to set up use, and manage. It also offers a great set of human risk management tools that keep getting better.
Cons
It would be great to let joint administrators manage a group of users without giving them full admin access.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Government Administration, 500+ employees
More than a year
April 2022
i like usecure
i like usecure
Pros
The local content is a big plus. There are many country or region specific course options to fit local laws and the phishing library has templates for different countries which makes testing users more effective.
Cons
The breach notification feature is pretty basic. It works fine but it does not offer the same range of options as the training or phishing features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
John
Information Technology and Services, 11-50 employees
Less than 6 months
March 2022
Great product, excelent value
Great product, excelent value
Pros
The ease of setting up and using it changed user training from just a checkbox task into something that benefits both the users and the organization.
Cons
It would be awesome to have access to more official training materials on topics beyond just cyber like health and safety.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrea
Computer & Network Security, 11-50 employees
More than a year
March 2022
Incredible team and partners
Incredible team and partners
Pros
It's really easy to use and genuinely helps assess risk across the whole company.
Cons
The reports cannot be downloaded and are not the most visually appealing. Also I cannot download the risk report. Auto-enrollment of users in failed attempts to courses could be improved.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Computer Software, 51-100 employees
Less than a year
March 2022
Great support and Good product
Great support and Good product
Pros
The team is incredibly helpful with decision-making, installation and training.
Cons
When choosing phishing email simulations there is no way to filter out irrelevant ones like those not clearly UKbased.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Xerxes
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2022
Security Awareness Training
Security Awareness Training
Pros
You can customize training to be sent automatically as often as you need that is what I like. We found that once a month is usually just right.
Cons
The training is interactive and helps improve weak areas but sometimes the questions are not clear enough and logic-based answers do not always match the systems expected answers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Information Technology and Services, 11-50 employees
Less than a year
March 2022
Best training platform
Best training platform
Pros
The end users really like it. I used Usecure at a previous job and recommended it highly to my new workplace.
Cons
The reporting could use some work but I am sure they will update this feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ludovic
Chemicals, 51-100 employees
More than a year
March 2022
MSP - great product
MSP - great product
Pros
It's easy to use, easy to set up and simple to set up.
Cons
The training can be a bit basic. While video is popular some interactive elements would help engage users more.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Alan
Information Technology and Services, 11-50 employees
Less than a year
March 2022
Top user awareness training and security platform. Low cost and easy to use.
Top user awareness training and security platform. Low cost and easy to use.
Pros
It is cheap with no long-term contracts. It has all the features you need and want.
Cons
I have no complaints about this software.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Wey
Computer & Network Security, 1-10 employees
Less than 6 months
March 2022
Phishing simulation in a few clicks
Phishing simulation in a few clicks
Pros
This product is really easy to use. An admin can pick it up in less than a week. The interface is intuitive and although we mainly use it for phishing simulations, the other features like Breach scan and online courses are interesting and we plan to use them too.
Cons
The one thing I dislike is the functionality for adding more users via .csv file. This feature does not work well for groups so dividing employees into groups has to be done manually.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ondrej
Information Technology and Services, 11-50 employees
Less than a year
March 2022
uSecure review
uSecure review
Pros
Usecure makes importing users from Microsoft 365 super easy, saving a lot of time compared to setting up each user manually. Email and website templates are simple to set up and use for phishing.
Cons
More domains for Australia would make the landing page more convincing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lachlan
Information Technology and Services, 1-10 employees
More than a year
March 2022
Support, Onboarding & Participation
Support, Onboarding & Participation
Pros
Our colleagues actually enjoy the training and even get into some friendly competition between departments.
Cons
We have a Polish department now and those with limited english would benefit if they could use the software more effectively for training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
Insurance, 51-100 employees
More than a year
March 2022
We love usecure
We love usecure
Pros
The training is simple and easy to understand making it more effective. We also like that it offers extra tools for managing cyber security like breach scans and policy management.
Cons
I would like to see more features for MSP management to track participation and scores from a higher level instead of logging into each company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lauren
Information Technology and Services, 11-50 employees
More than a year
March 2022
Easy to Use, simple and effective
Easy to Use, simple and effective
Pros
Setting up is easy. Courses stay available until completed with no deadlines. You also get an easy to read summary of each customer.
Cons
i dont have any problems right now.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Chris
Information Technology and Services, 11-50 employees
More than a year
March 2022
Great GDPR Compliance & Policy Tool
Great GDPR Compliance & Policy Tool
Pros
The training platform is great with lots of prebuilt materials. The policy management tool is perfect for deploying policies to both new and existing employees.
Cons
More reporting options and deliverable formats like PDF would be helpful.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Rob
Computer & Network Security, 1-10 employees
Less than 6 months
March 2022
uSecure is amazing
uSecure is amazing
Pros
Easy to set up and the admin can view results effortlessly.
Cons
It should be easy to review the results for the managers. This might have been improved recently I have not had a chance to check. Auto Phish still seems to send non-US links.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clay
Information Technology and Services, 1-10 employees
More than a year
March 2022
Usecure is great
Usecure is great
Pros
It a cost-effective tool to boost a companys cyber awareness and policy management.
Cons
For the cost there is not much I dislike. It has many useful features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Internet, 1-10 employees
More than a year
March 2022
Usecure helps us educate our customer's people
Usecure helps us educate our customer's people
Pros
The human risk report is a great tool for prospecting and the training is brief but powerful.
Cons
I would like an automated process for capturing additional users for the human risk report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paul
Information Technology and Services, 1-10 employees
More than a year
March 2022
Why you should get this product
Why you should get this product
Pros
The user interface is great! There are so many tools, but the human risk report alone would make me choose this software. Anyone considering Usecure should definitely check out the human risk report it's impressive. Also, I was amazed to find they offer templates and a UPolicy builder for various policies.
Cons
I have not found any cons so far but if I do I am the type to immediately bring it up with the software vendor.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Patrick
Information Technology and Services, 1-10 employees
Less than a year
March 2022