Total 37 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

32%

3

Stars

0%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NS
Nissaf s.

E-Learning, 1-10 employees

Less than 6 months

5.0

Packed with great templates

Pros

Creating projects is really easy with the variety of templates available and the interface is very user friendly. The customer support has also been very helpful and the features are easy to use.

Cons

From time to time, it would be nice to have a few more advanced editing options, although the simplicity of�the platform�is also one of its biggest strengths.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FY
Francisco Y.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0

fast video creation workflow

Pros

With Powtoon, creating videos and quick training materials is very easy and it also connects well with my other tools which helps simplify my overall workflow.

Cons

One downside is that tokens are used for every major video change. It would also be helpful to have a draft option for text-to-speech, since some additional edits come with small token charges too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

BP
Bethany P.

Hospital & Health Care, 500+ employees

Less than a year

5.0

creative videos that work well

Pros

The interface is easy to use and there are plenty of choices for design and audio. The videos I create with it are consistently well received by people across my company.

Cons

There is a bit of a learning curve especially if you are not very familiar with PowerPoint. Also experimenting with the AI features comes with an added cost.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

GK
galia k.

E-Learning, 1-10 employees

Less than 6 months

5.0

high value videos that deliver

Pros

Powtoon helped me create really high-value videos and as a student, it made a huge difference in the quality of my final project. The high-tech company I worked with was very pleased with the videos I produced for them. The features are also very simple to use which made the whole process even better.

Cons

The only downside is the price. As a student, it feels quite expensive and can be a bit much to afford. Still, I decided to pay for it because I genuinely believe the value it offers makes it worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CR
Charlotte r.

Higher Education, 1-10 employees

Less than a year

4.0

Comes with lots of creative options

Pros

There are plenty of possibilities with this tool and it lets me create things with a high level of precision. That said, I am still not willing to pay more than I already do.

Cons

I run into connection and performance issues fairly often especially when working on larger documents. It also doesn't have a French version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

MC
Mauricio C.

E-Learning, 1-10 employees

Less than a year

4.0

Gives us a lot of freedom

Pros

Its instructional approach, easy usability and overall clarity make it very approachable. It gives me the flexibility to create and turn my work or animations into something more practical and valuable. On top of that, it lets me gradually explore more complexity as my skills develop.

Cons

Losing credits is really frustrating because of things like using a word dictionary, translating acronyms or having to keep testing until you get a suitable voice-over.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AM
Anthony M.

Entertainment, 1-10 employees

Less than a year

4.0

creative library and helpful support

Pros

The Premium plan gives me access to a really broad collection of videos, images and templates, so I usually have plenty of material to build most projects. When the library doesn't quite have what I need, the AI image generator and the option to bring in visuals from PowerPoint make it possible to create almost anything I have in mind. Editing is also very fluid as changing slide content, adjusting timing and fine-tuning the pacing of visuals is fast and easy. On top of that, customer support has been excellent whenever I run into an issue the team replies quickly and is genuinely helpful.

Cons

One weak spot is the help library, since finding articles on specific topics can be inconsistent and the tutorial I need is not always easy to track down. Some features also take longer to figure out because their functionality isn't immediately obvious. Character customization works well enough but it doesn't go as far as I'd want especially for more ambitious ideas like creatures or historical clothing. I'd also like more flexibility and control over audio editing. The Props library could use more depth too, particularly when I am looking for niche or specialized visual elements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Alternative Medicine, 51-100 employees

Less than a year

4.0

provide engaging videos in minutes

Pros

Creating polished, visually engaging videos with Powtoon is very approachable, even without advanced design experience. The ready-made templates and animations cut down the time it takes to build something professional, while still leaving me room to customize the final result.

Cons

Customization can feel a bit restrictive At times especially when you want to make something more distinctive or closely aligned with specific branding beyond what the built-in templates allow.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

CW
Catherine W.

E-Learning, 1-10 employees

Less than a year

4.0

packed with helpful timing tools

Pros

The quality of the content I can make with Powtoon is really good. It's simple to work with and the progress bar along the bottom makes it convenient to control exactly when elements show up and disappear.

Cons

Pricing is the biggest downside. It feels too expensive and considering how much it costs, it's frustrating that some videos and audio still come with watermarks. I'd also love to see more variety in the library, plus a better way to switch between poses within the character animations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

FS
Frauke S.

Education Management, 1-10 employees

Less than a year

5.0

Versatile styles and polished voiceovers

Pros

There are lots of different styles to work with and most of the platform is pretty simple to use. The new AI voiceovers also sound very professional and really improve the overall quality.

Cons

Every now and then I run into minor browser-related loading issues. I also couldn't find a way to delete uploads I no longer need, so I end up scrolling through a lot of extra material.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OG
Olena G.

Pharmaceuticals, 500+ employees

Less than a year

5.0

constant upgrades makes it reliable

Pros

Having access to polished, high-quality templates really helps me put videos together fast and tailor them exactly the way I want. The platform also gets frequent updates and the added features and AI tools keep making my overall workflow better and more efficient.

Cons

I run into technical problems. Support is quick to reply and usually fixes things fast but communication is limited to email, with no live call or screen-sharing option which would make troubleshooting much more convenient. Another downside is the missing project library feature, since all saved files appear in a single list and I end up scrolling through multiple projects just to find the one I need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

KE
Kaylyne E.

Entertainment, 51-100 employees

More than a year

5.0

Easy training video creation

Pros

Even without any background in video creation, I was able to put together several engaging training videos for my staff without much trouble.

Cons

I do wish character customization for branding purposes were more affordable. It would also help to have more character options available to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ED
eva d.

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

creative results that feel professional

Pros

Though I am a complete beginner, this made me look like I knew what I was doing with animation. During the free trial, I put together an amazing YouTube video and honestly loved both the final result and how many creative options it gave me.

Cons

The downside is the price which is a little too high for my budget when I'd only use it occasionally. That said, it does seem well suited for people who need this professionally.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

ME
Marco E.

Financial Services, 500+ employees

Less than a year

4.0

training delivery made simple

Pros

Putting together training content is really easy with this tool and I have been able to use it across different types of training sessions.

Cons

As per me the voice-over feature still needs improvement because it sounds far too robotic.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

PM
Pierre M.

Professional Training & Coaching, 1-10 employees

Less than 6 months

4.0

Fun tool with polished results

Pros

It doesn't take me long to get comfortable with it, the platform is pretty playful to use and the final result looks really good.

Cons

It gets frustrating to keep running into limitations that clearly seem designed to push you toward an enterprise license. It's also quite risky that There is no way to restore a deleted�video, even after just a few days or even a few hours. On top of that, I still haven't managed to change the music during playback and the copy-paste function can be unpredictable for reasons I still don't understand.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

NAN
natalia andrea n.

Arts and Crafts, 1-10 employees

More than a year

5.0

versatile templates for video creation

Pros

The simplicity, guidance and templates for creating videos are really helpful and they make it possible to deliver a message tailored to my company's needs.

Cons

I haven't had any kind of issue with�the platform everything has worked properly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

YS
yashsvi s.

Information Technology and Services, 11-50 employees

More than a year

4.0

Feature packed tool

Pros

Powtoon comes with plenty of useful features. I can add music to videos, insert text, adjust the font size and customize the video the way I want. It also includes drag-and-drop functionality which makes the whole editing process very convenient.

Cons

Honestly I don't think There is anything about�this software�that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SP
Shira P.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Does a good job!

Pros

Getting my message and brand in front of people is fast and easy and the videos do a really good job of holding their attention.

Cons

The pricing feels a little expensive, so I ended up choosing a single package for my firm which made it more manageable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EEST
ERIC EMMANUEL SANTOS T.

Animation, 11-50 employees

Free Trial

5.0

reliable animated presentation tool

Pros

Creating animated presentations with Powtoon is very easy and there are plenty of ready-made presets to work with. It's also beginner-friendly, so even new aspiring artists like me can start using it without much trouble.

Cons

At this point I haven't run into any issues because my experience using�this platform�has been really positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OW
Olivia W.

Banking, 101-500 employees

More than a year

5.0

Flexible simple workflow tool

Pros

Out of all the tools I have used, this one has been the most flexible. Its scalability and simple workflow make it a really good fit for both me and my team. I have been using it to produce high-quality videos and visual content for my clients and the templates make my customization much faster. It also comes with excellent features that really elevate my final results and make my work look even more impressive.

Cons

I honestly don't have any complaints about�this excellent software. It helps save both time and money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10