Total 37 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

32%

3

Stars

0%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NS

Nissaf s.

E-Learning, 1-10 employees

Less than 6 months

5.0
March 2026

Packed with great templates

Pros

Creating projects is really easy with the variety of templates available and the interface is very user friendly. The customer support has also been very helpful and the features are easy to use.

Cons

From time to time, it would be nice to have a few more advanced editing options, although the simplicity of�the platform�is also one of its biggest strengths.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FY

Francisco Y.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
March 2026

fast video creation workflow

Pros

With Powtoon, creating videos and quick training materials is very easy and it also connects well with my other tools which helps simplify my overall workflow.

Cons

One downside is that tokens are used for every major video change. It would also be helpful to have a draft option for text-to-speech, since some additional edits come with small token charges too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

BP

Bethany P.

Hospital & Health Care, 500+ employees

Less than a year

5.0
March 2026

creative videos that work well

Pros

The interface is easy to use and there are plenty of choices for design and audio. The videos I create with it are consistently well received by people across my company.

Cons

There is a bit of a learning curve especially if you are not very familiar with PowerPoint. Also experimenting with the AI features comes with an added cost.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

GK

galia k.

E-Learning, 1-10 employees

Less than 6 months

5.0
March 2026

high value videos that deliver

Pros

Powtoon helped me create really high-value videos and as a student, it made a huge difference in the quality of my final project. The high-tech company I worked with was very pleased with the videos I produced for them. The features are also very simple to use which made the whole process even better.

Cons

The only downside is the price. As a student, it feels quite expensive and can be a bit much to afford. Still, I decided to pay for it because I genuinely believe the value it offers makes it worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CR

Charlotte r.

Higher Education, 1-10 employees

Less than a year

4.0
March 2026

Comes with lots of creative options

Pros

There are plenty of possibilities with this tool and it lets me create things with a high level of precision. That said, I am still not willing to pay more than I already do.

Cons

I run into connection and performance issues fairly often especially when working on larger documents. It also doesn't have a French version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

MC

Mauricio C.

E-Learning, 1-10 employees

Less than a year

4.0
March 2026

Gives us a lot of freedom

Pros

Its instructional approach, easy usability and overall clarity make it very approachable. It gives me the flexibility to create and turn my work or animations into something more practical and valuable. On top of that, it lets me gradually explore more complexity as my skills develop.

Cons

Losing credits is really frustrating because of things like using a word dictionary, translating acronyms or having to keep testing until you get a suitable voice-over.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AM

Anthony M.

Entertainment, 1-10 employees

Less than a year

4.0
March 2026

creative library and helpful support

Pros

The Premium plan gives me access to a really broad collection of videos, images and templates, so I usually have plenty of material to build most projects. When the library doesn't quite have what I need, the AI image generator and the option to bring in visuals from PowerPoint make it possible to create almost anything I have in mind. Editing is also very fluid as changing slide content, adjusting timing and fine-tuning the pacing of visuals is fast and easy. On top of that, customer support has been excellent whenever I run into an issue the team replies quickly and is genuinely helpful.

Cons

One weak spot is the help library, since finding articles on specific topics can be inconsistent and the tutorial I need is not always easy to track down. Some features also take longer to figure out because their functionality isn't immediately obvious. Character customization works well enough but it doesn't go as far as I'd want especially for more ambitious ideas like creatures or historical clothing. I'd also like more flexibility and control over audio editing. The Props library could use more depth too, particularly when I am looking for niche or specialized visual elements.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Alternative Medicine, 51-100 employees

Less than a year

4.0
March 2026

provide engaging videos in minutes

Pros

Creating polished, visually engaging videos with Powtoon is very approachable, even without advanced design experience. The ready-made templates and animations cut down the time it takes to build something professional, while still leaving me room to customize the final result.

Cons

Customization can feel a bit restrictive At times especially when you want to make something more distinctive or closely aligned with specific branding beyond what the built-in templates allow.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

CW

Catherine W.

E-Learning, 1-10 employees

Less than a year

4.0
March 2026

packed with helpful timing tools

Pros

The quality of the content I can make with Powtoon is really good. It's simple to work with and the progress bar along the bottom makes it convenient to control exactly when elements show up and disappear.

Cons

Pricing is the biggest downside. It feels too expensive and considering how much it costs, it's frustrating that some videos and audio still come with watermarks. I'd also love to see more variety in the library, plus a better way to switch between poses within the character animations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

FS

Frauke S.

Education Management, 1-10 employees

Less than a year

5.0
March 2026

Versatile styles and polished voiceovers

Pros

There are lots of different styles to work with and most of the platform is pretty simple to use. The new AI voiceovers also sound very professional and really improve the overall quality.

Cons

Every now and then I run into minor browser-related loading issues. I also couldn't find a way to delete uploads I no longer need, so I end up scrolling through a lot of extra material.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OG

Olena G.

Pharmaceuticals, 500+ employees

Less than a year

5.0
December 2025

constant upgrades makes it reliable

Pros

Having access to polished, high-quality templates really helps me put videos together fast and tailor them exactly the way I want. The platform also gets frequent updates and the added features and AI tools keep making my overall workflow better and more efficient.

Cons

I run into technical problems. Support is quick to reply and usually fixes things fast but communication is limited to email, with no live call or screen-sharing option which would make troubleshooting much more convenient. Another downside is the missing project library feature, since all saved files appear in a single list and I end up scrolling through multiple projects just to find the one I need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

KE

Kaylyne E.

Entertainment, 51-100 employees

More than a year

5.0
February 2025

Easy training video creation

Pros

Even without any background in video creation, I was able to put together several engaging training videos for my staff without much trouble.

Cons

I do wish character customization for branding purposes were more affordable. It would also help to have more character options available to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ED

eva d.

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0
April 2024

creative results that feel professional

Pros

Though I am a complete beginner, this made me look like I knew what I was doing with animation. During the free trial, I put together an amazing YouTube video and honestly loved both the final result and how many creative options it gave me.

Cons

The downside is the price which is a little too high for my budget when I'd only use it occasionally. That said, it does seem well suited for people who need this professionally.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

ME

Marco E.

Financial Services, 500+ employees

Less than a year

4.0
March 2024

training delivery made simple

Pros

Putting together training content is really easy with this tool and I have been able to use it across different types of training sessions.

Cons

As per me the voice-over feature still needs improvement because it sounds far too robotic.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

PM

Pierre M.

Professional Training & Coaching, 1-10 employees

Less than 6 months

4.0
January 2024

Fun tool with polished results

Pros

It doesn't take me long to get comfortable with it, the platform is pretty playful to use and the final result looks really good.

Cons

It gets frustrating to keep running into limitations that clearly seem designed to push you toward an enterprise license. It's also quite risky that There is no way to restore a deleted�video, even after just a few days or even a few hours. On top of that, I still haven't managed to change the music during playback and the copy-paste function can be unpredictable for reasons I still don't understand.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

NAN

natalia andrea n.

Arts and Crafts, 1-10 employees

More than a year

5.0
January 2024

versatile templates for video creation

Pros

The simplicity, guidance and templates for creating videos are really helpful and they make it possible to deliver a message tailored to my company's needs.

Cons

I haven't had any kind of issue with�the platform everything has worked properly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

YS

yashsvi s.

Information Technology and Services, 11-50 employees

More than a year

4.0
November 2023

Feature packed tool

Pros

Powtoon comes with plenty of useful features. I can add music to videos, insert text, adjust the font size and customize the video the way I want. It also includes drag-and-drop functionality which makes the whole editing process very convenient.

Cons

Honestly I don't think There is anything about�this software�that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SP

Shira P.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2023

Does a good job!

Pros

Getting my message and brand in front of people is fast and easy and the videos do a really good job of holding their attention.

Cons

The pricing feels a little expensive, so I ended up choosing a single package for my firm which made it more manageable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EEST

ERIC EMMANUEL SANTOS T.

Animation, 11-50 employees

Free Trial

5.0
November 2023

reliable animated presentation tool

Pros

Creating animated presentations with Powtoon is very easy and there are plenty of ready-made presets to work with. It's also beginner-friendly, so even new aspiring artists like me can start using it without much trouble.

Cons

At this point I haven't run into any issues because my experience using�this platform�has been really positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

OW

Olivia W.

Banking, 101-500 employees

More than a year

5.0
October 2023

Flexible simple workflow tool

Pros

Out of all the tools I have used, this one has been the most flexible. Its scalability and simple workflow make it a really good fit for both me and my team. I have been using it to produce high-quality videos and visual content for my clients and the templates make my customization much faster. It also comes with excellent features that really elevate my final results and make my work look even more impressive.

Cons

I honestly don't have any complaints about�this excellent software. It helps save both time and money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

TN

Tinashe N.

Religious Institutions, 11-50 employees

Less than a year

4.0
October 2023

dynamic visuals that engage

Pros

Powtoon helped me put together dynamic, visually appealing presentations that felt much more lively. It comes with a good variety of animations, transitions and effects that made my content stand out and kept my audience more engaged.

Cons

Although�this platform�has a fairly good template library, it is not as broad as what some other presentation platforms offer. That can be limiting for us especially since we often need very specific, niche templates that match our themes and messaging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DG

Domingo G.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2023

Offer the best templates

Pros

There is a top range of templates to choose from and the platform is easy to use especially when it comes to the basic features.

Cons

On a mid-range older computer, it can feel slow and laggy. The characters also come across as a bit stiff and the content library is somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AB

Ashley B.

Packaging and Containers, 51-100 employees

Less than a year

5.0
September 2023

creative templates and inspiration

Pros

Powtoon has a really strong template selection especially the seasonal ones. The library is also an excellent starting point whenever I need ideas for a presentation or a signage campaign and it helps get my creative process moving quickly.

Cons

The pricing tiers feel a bit expensive. I'd usually subscribe for just one month, create and download everything I need for the year during that time and then cancel the subscription.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Program Development, 500+ employees

Free Trial

5.0
July 2023

Provide the best animation options

Pros

The variety of animations it offers really helps me when presenting or explaining any kind of content in a more engaging way.

Cons

Honestly there isn't much negativention because�the tool�just works the way it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Writing and Editing, 1-10 employees

Free Trial

4.0
July 2023

Allows making videos without camera

Pros

One thing I appreciated most about Powtoon was being able to make effective, functional video presentations without needing to appear on camera myself.

Cons

Learning how the different video transitions work takes more time than it first appears. On top of that, building characters and choosing the right effects can feel somewhat complicated especially when you're just starting out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

PD

Paulina D.

Computer Software, 51-100 employees

More than a year

5.0
July 2023

creative videos that grab attention

Pros

From what I have used of this tool, it is like a really strong option for making entertaining videos or highly creative presentations. It comes with plenty of features that let me build content in a much more original way than with the more traditional tools people usually rely on. That makes a big difference when it comes to capturing and holding my audience's attention.

Cons

One downside I notice with�this tool�is that you cannot keep editing unless you're connected to WiFi or mobile data. On top of that, it doesn't support collaboration and that can be a real limitation since working with others often helps speed up the creation process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MP

Micha P.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
July 2023

Top tool to have!

Pros

The animation tools for presentations really stood out. They work well for both education and business and I think they can be a huge support for students with learning disabilities as well as for people who feel shy or anxious about speaking in front of others. The avatar can help me lead my audience through the presentation and the voiceover can be recorded by me directly or uploaded by me without any trouble.

Cons

I am still getting better at using�the software but if I had to point out a downside, it would be that there are just so many possibilities that it's possible to feel a bit overwhelmed or lose your way. Also in the free version, the�platform's�logo and ending music are added to the presentation which can be a little annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MPP

Magda Patricia P.

Primary/ Secondary Education, 500+ employees

More than a year

5.0
June 2023

great templates and media library

Pros

There is a huge variety of elements I can add, from realistic animated videos and characters to outfits, poses, expressions and different scenes. The music is fantastic and gives everything an extraordinary touch that really communicates well. The videos look super professional and the image and video library is incredibly extensive. Another excellent feature is the template selection which is really impressive.

Cons

It does tend to pause when I add too many elements to a single slide.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG

Vicente G.

Information Technology and Services, 1-10 employees

More than a year

4.0
June 2023

Quality always stands out

Pros

Using it is very easy because the platform is so user friendly and the video quality matches well with what the software charges me.

Cons

I'd really like to see the image library become much larger, maybe even ten times bigger, since that would cut down on the need to upload my own images and would also strengthen�the platform's�brand presence.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Health, Wellness and Fitness, 11-50 employees

Free Trial

5.0
April 2023

Comes with AI support

Pros

What I enjoy most is the wide range of working options and file processing features it offers me. It even includes AI assistance that helps optimize my work and makes the whole process more efficient.

Cons

Because it has so many options, I sometimes get a bit lost trying to make the most of all its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Joanne R.

E-Learning, 1-10 employees

More than a year

5.0
April 2023

It keeps getting better

Pros

Back in 2014 I started using Powtoon and it has improved a lot over time in my experience. They clearly pay attention to user feedback like mine and keep updating the product based on what people like me actually want from the software. Their customer support is also the best, so whenever something comes up, it gets resolved pretty quickly. I also appreciate being able to organize my videos into folders which is really helpful when I am managing a lot of content. Since I am on the teacher plan, the pricing is very affordable. On top of that, it's useful to create PowerPoint-style presentations and slide shows too.

Cons

The only downside is that There is branding in the corner of the video and at the end of the film but that comes with the cheaper plan I am using. The business plans remove that branding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZY

Zach Y.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
March 2023

way too easy to use

Pros

Putting together animated ads with Powtoon was very easy. Over the course of two weeks, I made around 10 to 12 videos, each about 60 seconds long, for video advertising. The platform was quick to pick up and the auto-save feature gave me peace of mind because I never had to worry about losing my work. I also appreciated being able to export my videos in whatever format I needed. Most of the time, the built-in templates covered everything, so I rarely had to begin from scratch. Overall it was a really positive experience and I'd absolutely use it again anytime I need to create a short animated video fast.

Cons

One thing that tripped us up was the pricing structure. We originally subscribed to the base plan because the description made it seem like it included more functionality than it actually did. Once we started using�the platform, it became clear pretty quickly that we would need to move from the Lite plan to the Professional plan to really take full advantage of the system and the templates. We had to upgrade to remove watermarks and access important features, so we switched to Pro. The price increase itself wasn't unreasonable but it did create a bit of a delay since we had to go back and get the higher cost approved internally.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

RL

Rebecca L.

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
March 2023

simple video creation workflow

Pros

Getting around the software is very easy. Adding content, making changes and downloading videos in PowToon is all really simple.

Cons

I wish video clip editing in�this platform�were better. Having to use the whole video clip inside�the platform�feels limiting which is a downside for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Ashley B.

Public Relations and Communications, 51-100 employees

Less than a year

4.0
March 2023

engaging animated video characters

Pros

The animated illustrated characters are one of my favorite parts of Powtoon. They make the whole video creation process more enjoyable and the finished videos feel a lot more engaging to watch than something that only uses text on the screen.

Cons

Editing can get a bit tedious at times. There are plenty of features available which is definitely a plus but it can also make it harder to quickly find the exact place in the video you want to adjust.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

BR

Berenice R.

Mental Health Care, 1-10 employees

Free Trial

5.0
March 2023

user friendly visuals for standout videos

Pros

Powtoon is a really good online video editor with a user friendly interface and eye-catching illustrations. I'd especially recommend it for educational content but it also works very well for marketing, video projects and personal presentations.

Cons

The free trial doesn't last long and once it ends, you have to pay to keep using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Raghu R.

Education Management, 11-50 employees

Less than a year

2.0
March 2023

overly limiting tool

Pros

It gives me plenty of room to be creative and experiment with more advanced uses.

Cons

Working in it is not easy and feels overwhelming. The selection of templates and assets is also somewhat limited, which ends up making the whole experience feel more complicated.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

DC

David C.

Primary/ Secondary Education, 11-50 employees

Less than 6 months

5.0
March 2023

Useful templates and good design

Pros

The software helps me create presentations with really good design quality and visuals. I enjoy the templates because they save me a lot of time on the design work and downloading them is completely simple and free.

Cons

The free resources are a bit limited and the free version lowers the quality of audio when you record directly in�the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10