BigCommerce Software Reviews

“impressive design”

Pros

Design of this software is something that genuinely impressed me. It looks very good and makes the whole experience more pleasant to use.

Cons

Up to this point I haven't come across any problems or flaws with it.

“quality themes for ecommerce sites”

Pros

There's a wide range of high-quality themes to choose from and the platform is powerful enough to handle the demands of ecommerce websites without much trouble. Browsing is well organized and it also works really well for small businesses.

Cons

Pricing is higher than a lot of other options out there. It's also pretty focused on ecommerce only and customizing system emails requires some coding knowledge.

“easy payment methods integration”

Pros

Setup takes very little time and the APIs are thoroughly documented. Integrating payment methods like PayPal and Stripe is also simple and convenient for us.

Cons

I haven't run into any issues while using this software and I would definitely recommend it.

“more capable than expected”

Pros

After a provider built a store for me on this platform I was genuinely surprised by how capable it is as an e-commerce store creation platform. It turned out to be an excellent solution.

Cons

No complaints about this tool from my side. It has been reliable and hassle-free and everything has been working perfectly well.

“easy to install”

Pros

The quick onboarding process gave us a really strong foundation right from the beginning.

Cons

There aren't enough options available for us to scale up and grow into the software over time.

“software keeps improving”

Pros

Pace at which they keep improving the software is something worth mentioning. I can tell they're consistently working to make it better and they genuinely put effort into bringing in new ideas and innovation.

Cons

Common issue with a lot of software that connects with ecommerce platforms is that they overlook this software. Since it has a smaller market share than some other platforms many providers don't prioritize building an integration for it.

“Secure payment processing”

Pros

It's a good platform for building an online store. The payment process feels secure and works quickly which is something I really appreciate.

Cons

I'm not really a fan of how new features are announced. It feels a bit bland to me but aside from that, everything else is fine.

“outstanding integration features”

Pros

Ease of integrating it with other platforms is something that really I find truly impressive.

Cons

We weren't able to find a React template that matched what we needed.

“no platform fees advantage”

Pros

No platform fees is a big plus compared to platforms like Shopify. It also comes with some really useful free features and the integrations with other platforms work well making it much easier for us sellers to reach different markets without too much trouble.

Cons

Getting started with it takes more effort than with other SaaS platforms and the setup isn't especially fast. Some features are difficult to find and understand unless you've worked with them before so it's not the best option for quick commerce fixes. It takes time and patience to figure things out and resolve issues.

“low fees and better sales”

Pros

Goal is to give your business more visibility and drive more sales, It is a great pick. It includes pretty much everything needed to boost profits, the fees stay low and the limits around third-party apps are a big advantage.

Cons

Something that could be better is the update notifications since they're barely there.

“suitable shopify alternative”

Pros

A really efficient alternative to Shopify.. It fits professional needs very well and offers features you just don't find elsewhere.

Cons

I haven't run into any problems with it at all. Using it has been a real blessing for my business.

“well-optimized sales platform”

Pros

A well-optimized platform for building sales websites and it comes with all the features we need to go along with that.

Cons

I didn't come across any downsides with this software and I'd definitely recommend it.

“launched my first store using it”

Pros

Launching my first online store felt challenging at first and it really helped me through the process. It was a really great experience.

Cons

While using this software I haven't run into any problems.

“No seller fees unlike Shopify”

Pros

I love how the software supports simple payment method integration which gives both the seller and customers more flexibility. Another big plus is that it doesn't charge seller fees the way Shopify does.

Cons

Features aren't quite as easy or user-friendly as what you get with Wix or Shopify.

“Setup is quick”

Pros

Setting it up was very easy. One feature I really appreciate is how secure it feels and the operations run quickly.

Cons

Stores are quite expensive and on top of that, the inventory side feels a bit too complicated.

“first ecommerce platform I used”

Pros

Starting out with this tool as my first e-commerce platform was a really positive experience. I genuinely enjoyed using it and setting up my store was quick and easy.

Cons

There were a few minor timing issues and some of my customers mentioned that the payment process felt a little slow.

“Excellent payment processing”

Pros

Onboarding with it is easy and the platform is simple to work with even for users who do not have much technical training. The payment processing is also excellent and has been very reliable.

Cons

Range of options is limited and customizing the website on our own was difficult.

“includes outstanding features”

Pros

Software looks very complete and the APIs are especially useful for us. Compared with similar tools, it's more flexible and comes with a broader set of features.

Cons

Having notifications for updates would definitely improve it since that would make things more convenient for us.

“strong customer support”

Pros

After spending around 6 to 8 months on this tool, there were quite a few things it did really well that I still wish I had in my current setup. The 24/7 customer support was reliable which made a big difference. The 0% transaction fees were also a major advantage especially for a small business like ours where margins are tight. Its feature set felt polished and well developed and the platform connected with a wide range of other software so it was very flexible. I also really miss the theme editor which was one of the better parts of using it. Mobile ecommerce worked better than a lot of competing platforms too. Since it's a hosted solution, we didn't have to worry about coding or managing servers which removed a lot of hassle. It also allowed unlimited digital products which mattered to us more than physical goods. On top of that, the marketing tools were strong and I appreciated that even though it's hosted, you can still edit CSS and HTML.

Cons

Being a hosted platform also came with a recurring platform cost and for a small business like ours, that pricing was a significant drawback. It just didn't feel like the most suitable fit cost-wise. The free theme selection was also pretty limited so there wasn't much choice without paying extra. Because the platform offers so many options, the initial setup can get complicated and the interface feels a bit convoluted at times. I also felt the app marketplace was more limited than I would have liked.

“user-friendly tool”

Pros

The platform feels very user-friendly for running an eCommerce business and it comes with plenty of customization options, including the ability to apply custom themes.

Cons

Properly guided step-by-step setup would make the customization process even easier to handle.