Last Updated
Overview
Global Payments is a Fortune 500 unified commerce platform enabling secure, omnichannel payments in 100+ countries. Its single integration and strong security streamline operations. While it can be complex and costly for small merchants, this sophistication supports scalability, making it ideal for global businesses seeking flexible, enterprise-grade solutions.
Overall Rating
Based on 20 users reviews
1.8
Rating Distribution
Positive
20%
Neutral
10%
Negative
70%
Starting Price
Custom
Global Payments Specifications
- Multi-channel management
- SSL security
- Order management
- Promotions Management
What Is Global Payments?
Global Payments is a major global financial technology company that provides secure, integrated commerce solutions spanning payment processing, software, and services. It operates a vast, low-latency global network that handles online, mobile, and point of sale (POS) transactions for millions of merchants in 100+ countries. The platform specializes in unified commerce, allowing businesses to connect every aspect of their payment acceptance, transaction reporting, and dispute management through a single, secure infrastructure.
Global Payments Pricing
Global Payments uses a custom, negotiated pricing model based on the merchant industry, transaction volume, and risk profile. The final cost is not publicly listed and typically includes a mix of: Interchange-Plus or Tiered Rates, Authorization Fees, and monthly charges for services like Payment Card Industry Data Security Standard (PCI DSS) compliance.
Global Payments Integrations
Global Payments integrates with many platforms, including:
- Adobe Commerce
- OpenCart 3
- PrestaShop
- WooCommerce
Who Is Global Payments For?
Global Payments' extensive infrastructure and specialized industry software make it ideal for enterprises and high-volume businesses with multinational needs.
Industries and sectors include:
- Retail and hospitality
- Financial Institutions
- E-commerce platforms and marketplaces
- Healthcare and education
- Gaming and entertainment
Is Global Payments Right For You?
Global Payments is the preferred partner for businesses focused on international expansion and requiring omnichannel reliability at scale. Its massive infrastructure, which processes over 66 billion transactions yearly across different countries, is crucial for businesses that need to accept payments in over 130 currencies and achieve high authorization rates globally. By minimizing your payment card industry data security standard (PCI DSS) compliance scope and offering advanced 3D Secure 2.0 technology, the platform secures your reputation and reduces fraud.
If you need a consolidated solution that integrates online, mobile, and in-store payments seamlessly, Global Payments provides the stability and global reach required for ambitious growth.
Still not sure about Global Payments? Contact our support team at (661) 384-7070 for further guidance.
Global Payments Features
Card Issuer Processing (TSYS)
Global Payments features core payment processing and solutions for card issuers (financial institutions). This solution offers fast, flexible cloud technology, experience, and scale to manage the entire lifecycle of virtual and physical card issuance with uncompromised integrity.
Real-Time Data And Insights Reporting
The platform delivers comprehensive payment analytics and insights reporting by tracking customer spend, behavior, and sales trends. This allows businesses to evaluate business activities and gain a competitive edge by accessing in-depth data necessary to track performance and make informed decisions.
Email Marketing And Analytics
These tools help businesses manage and optimize their customer communication strategies. Users can create personalized email campaigns quickly from customizable templates, build targeted lists from loyalty data, and track return on investment (ROI) by measuring email engagement against actual sales transactions.
Business Funding And Capital Access
Global Payments offers access to business funding through its partnership with Lendio, a lending marketplace. Merchants can apply for loans up to $5 million and lines of credit up to $250,000 with a simple online application process, often receiving funds in as fast as 48 hours.
Pros And Cons of Global Payments
Pros
Accepts all credit cards for a smooth client experience
Custom solutions are available for specific needs
Accommodates regional and country-specific payment needs
Cons
Customer service can be difficult to source quickly
Security updates/updates may slow down implementation time
Global Payments Reviews
Total 20 reviews
1.8
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars20%
3
Stars5%
2
Stars5%
1
Stars70%
Share your experience
Health, Wellness and Fitness, 1-10 employees
More than a year
“Shockingly high service fees!”
Pros
Well the customer support team was helpful and resolved the problems we faced. Plus they assisted us in fixing the bugs and other issues we found with the point of sale system.
Cons
The service fees were shockingly high and we did not get good value at all. I mean they were charging us nearly a thousand dollars every month for services we did not even need.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
5
Functionality
3
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“Froze our income for weeks”
Pros
The login process was simple but after using their service for several weeks, we discovered that a significant amount of our money, $28,000 had never been deposited into our bank account.
Cons
Our income was frozen for three weeks because they failed to verify our bank details, sending $28,000 to the wrong account. After we finally recovered the funds and canceled, they had the nerve to charge us an early termination fee for their own massive error.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Alternative Medicine, 1-10 employees
Less than a year
“Better stay away!!”
Pros
Our contract explicitly stated that our fees would average 2.65% of our monthly processing volume. However our account was overcharged by $3,739.52 for March, $3,778.97 for April and $2,392 for May. These excessive, unauthorized fees directly violate the rates promised to us by support team and represent a material breach of our agreement.
Cons
Stay away from them! They broke their contractual promises and surprised us with an overnight fee increase. This company operates without any moral compass and shows no concern for its clients needs.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does Global Payments offer an API?
Yes, Global Payments offer an API.
What other apps does Global Payments integrate with?
Global Payments integrates with many platforms, including Adobe Commerce, OpenCart 3, PrestaShop, and WooCommerce.
What level of support does Global Payments offer?
The company offers 24/7/365 human support via phone and chat, alongside comprehensive documentation in its developer portal and help center.
Does Global Payments have a mobile app?
Yes, Global Payments offer a mobile app.
What language does Global Payments support?
Global Payments is primarily available in English.
Who are the typical users of Global Payments?
Global Payments is ideal for enterprises and high-volume businesses with multinational needs. Industries and sectors include retail and hospitality, financial institutions, e‑commerce platforms and marketplaces, healthcare and education, and gaming and entertainment.
What types of pricing plans does Global Payments offer?
Global Payments uses a custom, negotiated pricing model based on the merchant’s industry, transaction volume, and risk profile. The final cost is not publicly listed and typically includes a mix of interchange‑plus or tiered rates, authorization fees, and monthly charges for services like PCI DSS compliance. Request a personalized Global Payments cost quote for your business today.