Last Updated
Overview
Kentro streamlines e-commerce operations with real-time inventory, automated order fulfillment, and seamless integrations. While some advanced features may have a learning curve, the platform’s robust capabilities and scalability drive efficiency and support sustainable business growth with ease, making it an invaluable solution for businesses aiming to optimize efficiency.
Overall Rating
Based on 16 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Kentro Specifications
- Multi-channel management
- SSL Security
- Order management
- Promotions management
What Is Kentro?
Kentro software is an operating system built to streamline and scale core functions across the e-commerce lifecycle. Designed as a centralized SaaS solution, the platform orchestrates everything from multi-channel order management and fulfillment to inventory tracking and accounting automation. Kentro supports operational efficiency at any stage of growth, offering a unified infrastructure that simplifies workflows, reduces manual tasks, and enables e-commerce brands to stay agile in competitive and fast-moving markets.
Kentro Pricing
The Kentro cost structure follows a transparent and scalable model tailored to support business growth, offering fixed-rate plans with no hidden charges or surprise fees based on usage. Its offerings include:
- Kentro OS + 3PL: Starts at $0/month
- Small Business: $500/month
- Growth: $1,000/month
- Enterprise: Get pricing
Disclaimer: The pricing is subject to change.
Kentro Integrations
Kentro features robust integrations with a diverse range of platforms, including:
Who Is Kentro For?
Kentro supports various teams across the e-commerce industry, including:
- Warehouse operations
- Customer support
- Fulfillment
- Finance
- Sales
- Tech
Is Kentro Right For You?
Kentro.io is a modern ERP solution built by e-commerce experts to streamline operations and support scalable growth with maximum efficiency. It offers comprehensive features and integrates with over 100 external tools and 5,000 Zapier apps, reducing manual work, improving accuracy, and unifying workflows, making it a reliable and flexible choice for growing businesses.
Still not sure about Kentro? For additional information or questions about the software, please call (661) 384-7070 for expert assistance.
Kentro Features
Supply Chain Management
Kentro centralizes supplier management, purchase workflows, and cost tracking to support efficient supply chain operations. Kentro calculates per-unit costs by batch, manages vendor records, and enables order approvals based on inventory levels and conditions.
Drop Shipping Automation
The platform automates drop shipping by integrating vendor platforms, pulling real-time inventory data, applying custom pricing, and automatically routing orders. Its dashboard supports offline suppliers, enhancing collaboration and streamlining inventory and order fulfillment processes.
Return Management
Kentro’s return management system ensures accurate tracking of return orders, thorough quality checks for returned items, and efficient restocking of approved inventory. It enhances operational accuracy and maintains inventory integrity through seamless platform integration.
Vendor Dashboard
Kentro’s vendor dashboard offers vendors dedicated access to manage inventory, update product listings, and review orders directly. This feature enhances collaboration by streamlining fulfillment processes and maintaining accurate, real-time data across the platform.
Logistics
The software’s logistics capabilities enable scalable order fulfillment from small to large shipments, real-time inventory tracking, batch order processing, and automated routing. This is based on customizable rules, streamlining warehouse and 3PL coordination to optimize fulfillment efficiency across channels.
Pros And Cons of Kentro
Pros
Dynamic reporting with customizable filters
Smooth integration with third-party tools
Robust WMS, PO fulfillment, and invoicing capabilities
Cons
Lack of bulk shipment tracking
Some minor usability concerns were noted in smaller teams
Kentro Reviews
Total 16 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars94%
4
Stars6%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Computer & Network Security, 1-10 employees
Less than a year
“A reliable ERP with potential for growth”
Pros
The setup process was fast as we were able to do it in no time. The interface is also very clean and easy to figure out even for new team members. Plus their support team responds quickly and the built-in integrations with popular e-commerce and shipping platforms work really well.
Cons
Sometimes it slows down a bit when we are exporting large amounts of data. Also I think the workflow automation could benefit from more advanced "if this, then that" type of logic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Consumer Goods, 1-10 employees
Less than a year
“Highly recommended”
Pros
Feature wise this software is quite impressive. Also it is packed with tools that cover a wide range of needs so it works great for us in all sorts of situations. Amd whether you are handling tasks, managing your contacts or monitoring finances this platform takes care of it all.
Cons
Honestly there is not much to complain about as we enjoy using it and rely on it regularly. We would definitely recommend it to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 51-100 employees
Less than a year
“Pretty easy to customize”
Pros
What stands out most for me is how easy it is to tailor Kentro to our needs. And whenever we want to tweak something or add a new process, it is simple to do. Also I really value the real time updates and access to past data. Report building is a significant plus and being able to export those reports is pretty convenient.
Cons
I honestly cannot think of anything that really bothers me about this software. As it handles our day to day tasks well and anything that does pop up is usually easy to resolve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does Kentro support?
Kentro offers language support in English.
What other apps does Kentro integrate with?
Kentro offers powerful integrations with leading platforms such as Avalara, Zapier, Stripe, Shopify, Passport, and Amazon, enabling seamless connectivity across finance, e-commerce, logistics, and automation ecosystems.
Does Kentro have a mobile app?
No, Kentro does not offer a dedicated mobile application.
What types of pricing plans does Kentro offer?
Kentro price structure offers a clear, scalable model with fixed monthly rates and no hidden fees, designed to align with growing business needs. Plans include Kentro OS + 3PL (from $0), Small Business ($500), Growth ($1,000), and Enterprise (custom pricing). A customized Kentro pricing breakdown is available upon request.
Does Kentro offer an API?
Yes, Kentro offers API access.
Who are the typical users of Kentro?
Kentro supports a diverse range of e-commerce teams, including those focused on warehouse operations, customer support, fulfillment, finance, sales, and technology, enabling streamlined coordination and improved business efficiency across departments.
What level of support does Kentro offer?
Kentro offers support through phone, email/helpdesk, a knowledge base, and chat.