Onport

Onport

10 Review(s)

Overview

Onport is a flexible platform that automates multi-vendor marketplace operations with real-time inventory syncing and order routing. While getting vendors fully onboard can take some time and effort, Onport software makes managing complex marketplaces much easier with its powerful features.

Overall Rating

Based on 10 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Onport Specifications

Catalog Management

Order Management

Refund Management

Reporting/Analytics

View All Specifications

What Is Onport?

Onport helps businesses easily build and manage multi-vendor marketplaces. It simplifies key operations such as vendor onboarding, inventory management, order routing, and payments. With features like real-time inventory updates and automated workflows, Onport reduces manual tasks and boosts operational efficiency. Designed for e-commerce and retail companies, the platform offers the flexibility to scale as your marketplace grows.

Onport Pricing

The software offers pricing tiers, which are structured according to the monthly volume of gross merchandise value (GMV) and the number of stock keeping units (SKUs) of the client company. Here's a breakdown of the available plans:

  • Standard Plan: Supports up to $50,000 in GMV and 30,000 SKUs
  • Advanced Plan: Supports up to $150,000 in GMV and 100,000 SKUs
  • Plus Plan: Supports up to $280,000 in GMV and 175,000 SKUs
  • Enterprise Plan: Custom pricing
Get Onport pricing based on your unique business requirements.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Onport Integrations

Onport software supports integration with multiple platforms and services, such as:

Explore the Onport demo to learn more about its integration partners.

Who Is Onport For?

The platform serves a variety of businesses across e-commerce and retail industries, including:

  • Retailers
  • Brands
  • Distributors
  • Marketplaces
  • Startups

Is Onport Right For You?

Onport assists businesses in managing multi-vendor marketplaces by offering features like automated inventory updates, order routing, and vendor payments. The platform is commonly used by e-commerce retailers, brands, and distributors that are looking to improve their operational efficiency and reduce manual tasks. Onport software is a reliable option for industry professionals in various industries that handle complex marketplace operations.

Still unsure about Onport? Contact our support team at (661) 384-7070 for further guidance.

Onport Features

The software keeps product inventories up to date by automatically syncing information from multiple vendors into a single marketplace store. This includes product descriptions, pricing, and stock levels, which are refreshed regularly to prevent discrepancies. The platform supports bulk updates, making it easier to manage large catalogs without spending hours on manual data entry.

See How It Works

Onport routes customer orders automatically to the appropriate vendors based on real-time inventory and location data. This ensures that orders are fulfilled efficiently and reduces the chance of delays caused by manual processing. Both vendors and customers can track the status of orders throughout the fulfillment journey, providing transparency and peace of mind.

See How It Works

The tool integrates with a variety of shipping carriers to streamline processes like label creation, shipment tracking, and carrier selection. The platform helps businesses choose the best shipping options by balancing cost and delivery times, improving overall logistics. These connections simplify the management of multiple carriers, making shipping less complicated for marketplace operators.

See How It Works

Onport automates the calculation of pricing, commissions, and vendor payouts, ensuring accuracy in financial transactions. Payments are processed and tracked within the platform, which helps vendors receive their earnings promptly. This reduces the administrative burden on marketplace managers and supports smoother financial operations.

See How It Works

Onport features a centralized system for handling return requests, refunds, and exchanges across all vendors in the marketplace. The platform keeps all parties informed about the status of returns, helping to avoid confusion or delays. This clear and organized approach to returns helps maintain customer satisfaction and trust over time.

See How It Works

Pros And Cons of Onport

Pros

  • Handles large multi-vendor marketplaces efficiently, even with a small team

  • Automates dropshipping tasks like order processing and vendor coordination

  • Combines multiple product catalogs for easier inventory and order tracking

  • Reduces manual work by automating order fulfillment and inventory updates

Cons

  • Customer support can be inconsistent during peak traffic

  • May require occasional system restarts during high-traffic periods

  • Initial setup can be challenging for non-technical users

Onport Reviews

Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Small Business, 11-50 employees

5.0
December 2024

After years still happy with our choice

Pros

After using this for almost 4 years I can confidently say it's been an excellent choice. The customer service team is absolutely outstanding and always helpful when needed. The training materials are well-designed and make everything clear. Managing a multi brand marketplace has become simple and easy to scale up. Really grateful for such a solid partnership over these years.

Cons

Lately it felt like there was not much happening in terms of new features but now it does look like they are starting to roll out some updates again.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CS

Cullen S.

Small Business, 11-50 employees

5.0
December 2023

Outstanding software with excellent support

Pros

Honestly I am blown away by how this platform runs our entire dropshipping setup on autopilot. We are handling 11,000 products across 120 different brands with a pretty lean team and it all works because the system syncs everything so smoothly from product listings and stock levels to pricing, shipping and payments across customers, us and our brand partners. It is a total must-have if you are running a dropshipping marketplace. What really makes them shine though is their amazing support crew. When we ran into tough times, they stepped up big time as they are super responsive, genuinely helpful and truly cared about our success. It is rare to see such a powerful platform backed by a team that actually has your back. So I can't recommend them highly enough.

Cons

Nothing comes to mind as its been solid overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

4.0
July 2023

Excellent support with solid foundation

Pros

The customer service team is absolutely fantastic. Having Daniel Orge as our dedicated consultant who we touch base with weekly has been invaluable as he breaks down everything in simple, non-technical terms that actually make sense.

Cons

I wish there was a proper manual or reference guide available. While the links and screen recordings are helpful they just dont cover everything I need to know.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Frequently Asked Questions

Onport supports integration with multiple platforms and services, including Shopify software, Xero accounting solution, BigCommerce software, AfterShip, and ShipStation.

No, Onport doesn't offer a mobile app.

The platform is available in English only.

Yes, Onport provides an API.

The software offers tiered pricing based on monthly GMV and SKU volume. The Standard Plan supports up to $50,000 in GMV and 30,000 SKUs, the Advanced Plan supports up to $150,000 in GMV and 100,000 SKUs, and the Plus Plan supports up to $280,000 in GMV and 175,000 SKUs. For higher volumes, custom pricing is available through the Enterprise plan. Interested parties can request custom Onport cost estimates tailored to their businesses.Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

The typical users of Onport include startups, distributors, and retailers.

Onport offers support through email, live chat, and a contact portal.