Tyran Jackson
Broadcast Media, 1-10 employees
Less than 6 months
“beginner friendly store builder”
Pros
Having an online store up and running with it felt very easy. The platform is beginner friendly and simple to use which made building and managing my store much easier. One of the best parts was how smoothly it connected with my WordPress website as well.
Cons
I didn't run into anything I disliked about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridgette Buchanan
Museums and Institutions, 51-100 employees
More than a year
“powerful store tools”
Pros
Running our online store has become much more efficient with this platform. The interface is easy so setting up and personalizing the shop didn't require any technical background. I especially value its strong built in features like the shopping cart for trouble free transactions and the inventory tracking system that keeps stock levels updated in real time.
Cons
The part I'm less happy with is the extra cost tied to some advanced features and apps. The core platform is fairly priced and covers the basics well but expenses can start adding up when you need specialized app integrations or have to move to a higher-tier plan to unlock more advanced tools.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Emanuele Fornasier
Information Technology and Services, 1-10 employees
More than a year
“flexible ecommerce for any size”
Pros
Covers online sales needs really well whether it's a small business starting with a low initial investment and standard requirements or a much larger setup that also needs integrations with external services.
Cons
Support isn't always particularly responsive and when the onboading is highly customized, you often end up having to search forums or other places to find answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mohd Nihal
Cosmetics, 1-10 employees
Less than 6 months
“fast website setup value”
Pros
One thing that really stood out to me is how much time it saves! Almost everything about it works well but being able to build an e-commerce website in a very short time using a free theme and simple drag and drop features is the part I appreciated most. On top of that the first month costs only Rs. 20 which makes it even more appealing.
Cons
I don't have anything negative to say about it, I was happy with everything overall. Their customer support is very helpful and the drag and drop tools make it possible to build an even better e-commerce website without much trouble.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
bob picken
Retail, 51-100 employees
More than a year
“strong support”
Pros
Working with it is very easy, the customer support team is helpful, the brand is widely recognized and integrations can be done quickly.
Cons
It doesn't work with every POS system and some functions still require third party portals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachelle Anne Santos
Cosmetics, 1-10 employees
Free Trial
“startup-friendly ecommerce platform”
Pros
A really solid choice for startup businesses and it's also very helpful for small business owners who want to build and grow their own platforms.
Cons
Getting the hang of it at the beginning was a bit challenging but it started to make sense once I spent more time exploring the features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Amber Woods
Retail, 1-10 employees
More than a year
“retail setup was smooth”
Pros
Was really easy to get the retail management tools and storefront up and running. I set everything up for my boss and she absolutely loved how it turned out.
Cons
Nothing to complain about at this point. Everything has been working really well so far without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela Rochelle
Construction, 1-10 employees
More than a year
“great one-stop selling platform”
Pros
Running a fencing business, we use this to sell smaller fencing supplies online and it gives our customers a true one-stop shop without needing to come in every time. That kind of convenience really matters today. We've recommended this to a lot of new customers who wanted to launch their own stores and they've been just as pleased with it as we have. The point of sale system is very simple to use and the interface is clear and easy to understand.
Cons
We've been using it for more than two years now and honestly haven't run into any downsides yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashish Aneja
Warehousing, 51-100 employees
Free Trial
“powerful ecommerce toolkit”
Pros
It works really well as an all in one e-commerce platform whether you're just getting started or already have more advanced needs. One thing I really appreciate is how well it connects with so many other apps and software. The built in marketing tools are also a huge advantage.
Cons
The ongoing payment costs are definitely a drawback. There are also very few free resources available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
PHYLLIS WANJIKU GITU
Furniture, 1-10 employees
Less than 6 months
“beginner friendly store growth”
Pros
Running my store on this has been a really positive experience. Setting everything up, designing the storefront and then watching sales grow has been exciting. Overall the platform feels very beginner friendly and approachable.
Cons
A part that takes extra effort is choosing the right apps. I've had to spend time researching before purchasing an app for the store to make sure it's the right fit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Veronica Williams
Retail, 1-10 employees
Less than a year
“clean dashboard”
Pros
One of the biggest reasons to appreciate the platform is how user friendly the platform feels. Right after creating an account, you're welcomed by a clean, accessible dashboard that makes the whole process of setting up an online store feel very easy.
Cons
Even though it is a powerful e-commerce platform that has changed how businesses run online some parts of it may not appeal to everyone. The thing I liked least was the cost tied to many of its features and apps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
ADRIANO ITO
Retail, 51-100 employees
More than a year
“user friendly setup”
Pros
Working with it is very user friendly and the setup process is simple. The dashboard is also very easy to figure out.
Cons
It does what it's supposed to do but we still haven't noticed any increase in sales from our e-commerce store.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rolando Sanchez
Design, 1-10 employees
Less than a year
“accessible and full-featured”
Pros
Using it feels very easy and I really appreciate how well everything is organized. The difficulty is minimal for new users yet it still gives you plenty of functions to work with.
Cons
There's honestly not much to complain about especially since they seem to keep improving it all the time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julian Kienzle
Health, Wellness and Fitness, 1-10 employees
More than a year
“Polished backend”
Pros
There's a massive amount of information available so chances are high that if a question or issue comes up someone has already addressed it. The backend experience is also really well designed and pleasant to use.
Cons
Costs can add up pretty fast and a few features feel like they should be included at no extra charge. The connection with Google for multi-language feeds could also use some improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ragu G
Hospital & Health Care, 1-10 employees
More than a year
“useful products at low prices”
Pros
It is one of the best apps for shopping. It offers useful products and keeps the prices affordable.
Cons
Unfortunately the shipping process in the app is slow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Javier Reyeros
Marketing and Advertising, 11-50 employees
Less than a year
“My recommendation”
Pros
Setting up an online store with it feels incredibly easy which is why it's usually the first platform we recommend for ecommerce. It's also very developer friendly and we often rely on it as a backend because it already includes inventory management, payment options, website setup and other essentials right out of the box. I'd absolutely suggest it to anyone planning to sell online.
Cons
The only issue is that the ongoing cost can end up feeling fairly expensive for some customers over time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sarah Fazioli
Retail, 1-10 employees
More than a year
“Reliable performance”
Pros
Was easy to use and the platform works really well for what I need. It was simple to set up and using it day to day feels very user friendly.
Cons
One drawback is that support can be difficult to reach at times and when I do get in touch, they are not always able to help with the issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Felicitas Eyiuche
Cosmetics, 1-10 employees
More than a year
“provides global payments”
Pros
Right away the wide range of built in payment options makes the platform appealing especially for sellers who want to reach customers worldwide. The themes are user friendly and the fast page loading also adds to the overall experience. On top of that, getting a basic store live takes around 30 minutes and there's no coding required to set it up.
Cons
Problem is that it doesn't offer a free version. New users only get a 3 day trial to decide whether the platform is worth using and that really doesn't feel like enough time. Beyond that adding more advanced features often means hiring a developer which can get costly. The SEO related settings and features are also quite weak which is disappointing if marketing is a priority.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kyle Niedrich
Apparel & Fashion, 1-10 employees
More than a year
“perfect for launching online stores”
Pros
Having an online store up and running with it is very easy!! It makes starting an ecommerce business possible even without website development or coding skills. It also comes with its own payment processor, offers solid basic themes and connects well with social media, shipping software and other tools.
Cons
Something I don't love is how many apps you need for features like adding multiple images to each product variation. That really feels like something that should already be built in especially since platforms like eBay and Amazon already include it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Steve Rolls
Retail, 1-10 employees
More than a year
“excellent!”
Pros
Between the pricing, the feature set and how simple it is to use, this has been a really strong option.
Cons
The standard plan does feel a bit limited when it comes to certain checkout features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9