Maximilian Gaar
Retail, 1-10 employees
Less than a year
“feels like the apple of ecommerce”
Pros
Pretty much everything about it works well. It combines easy integrations with a polished frontend and solid customization options. I'd describe it as the Apple of online stores! Not exactly cheap and breaking into its closed ecosystem can be tricky at times but honestly with all things considered, it's one of the best platforms I've used in a long while.
Cons
Some of its own apps are a bit hit or miss and there are definitely more thought-out alternatives available in the App Store.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mark Clark
Sporting Goods, 1-10 employees
More than a year
“excellent interface”
Pros
Running my website on this platfrom has been a really positive experience! It's an excellent platform for hosting and the user interface feels very polished and pleasant to work with!
Cons
At times it can still be a bit hard to find the exact answer you're looking for.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dorothee Roming
Cosmetics, 11-50 employees
More than a year
“variety of themes”
Pros
A big plus with it is the variety of themes and getting products listed is pretty easy. It also connects well with our shipping platform and the shopping cart works reliably.
Cons
A frustrating part is that at the start, it is not very clear what a theme can handle on its own and what will need custom coding. Once customization is needed, you usually have to bring in outside help and after something is hard coded making changes later can be difficult. Other than that it feels like every small adjustment comes with an extra cost.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Mishka McDonald
Events Services, 1-10 employees
Less than 6 months
“provides a helpful trial”
Pros
Getting the chance to learn how to build my own website was a big plus. The free trial made it even better since I could jump in and start learning right away.
Cons
Problem is that the apps can feel a little overwhelming especially with how often they spam my inbox. Shipping costs also seem a bit high for lower-priced items.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Maxime Lavoie
Entertainment, 1-10 employees
More than a year
“Sooo well built”
Pros
Everything about it feels very user friendly and people can use it without having to stop and figure things out. It's thoughtfully designed and put together really well.
Cons
You often have to rely on third party apps and there are occasional conflicts with the website that can create problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Henry Bastable
E-Learning, 500+ employees
More than a year
“manageable to run a store”
Pros
Running a shop on it feels very manageable compared with most platforms. It makes organizing products and handling the store overall much simpler and the analytics are especially helpful because they show what customers are viewing before they actually buy.
Cons
The part that frustrated me most was customizing the user experience of the store. It can be done but it is not very easy for the average person to figure out.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Rosela Gjylbegu
Government Relations, 51-100 employees
Less than 6 months
“good concept, limited reach”
Pros
The starting idea is really good but it doesn't fully deliver the impact you'd expect.
Cons
Too many things left me unconvinced especially the fact that if you want to reach more customers, you have to pay more.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Chandra Liebetanz
Apparel & Fashion, 1-10 employees
Less than a year
“my review”
Pros
Even without any prior experience, it's possible to build a well functioning online store on your own with this tplatform.
Cons
Depending on what you need the extra apps and added features can still bring quite a few additional costs on top.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Lorena Diosa
Textiles, 1-10 employees
More than a year
“simple customization”
Pros
In my opinion it's incredibly simple to use, understand and customize.
Cons
It could offer more free themes to choose from.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
GK Kingsley
Writing and Editing, 1-10 employees
Less than a year
“great value for mobile stores”
Pros
Considering how little it costs this software is phenomenal. It performs brilliantly on mobile and gives you plenty of layout flexibility even if you have no interest in getting into code.
Cons
Image management could definitely be better. It's tricky to resize banners without them looking pixelated on desktop even though they appear excellent on mobile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matteo Scanferòa
Marketing and Advertising, 1-10 employees
More than a year
“configure quickly”
Pros
It is a really interesting platform, quick to set up and simple enough that even the end client can understand and manage the basic features without much trouble.
Cons
We've been using it for our clients stores for several years now and we seriously haven't run into anything that doesn't work. The platform continues to meet market needs very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Finn Gedge Gibb
Marketing and Advertising, 1-10 employees
More than a year
“launch your business!”
Pros
Launching and expanding an ecommerce business with it feels easy and budget friendly and the platform gives you the flexibility and scalability needed as your store grows.
Cons
A downside is that some of the most valuable reporting features including custom report building, are only available on higher-tier plans which can limit deeper data analysis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Luis Enrique Chumacero Marcatoma
Design, 1-10 employees
More than a year
“excellent solution!”
Pros
It's impressive how much you can accomplish with this as your main e commerce platform. In just a few clicks, you can have an online store up and running with everything working properly. On top of that it offers plenty of add-ons that help boost conversions.
Cons
At first the price might feel a bit high but after some time you realize it ended up being worth it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Charl Nortje
Photography, 1-10 employees
Less than a year
“user friendly for clients”
Pros
It is very user friendly especially from the client side and it's simple for clients to use.
Cons
Getting it set up can be tricky if you're not familiar with how the site settings work. It can also feel a bit expensive during months when there aren't any sales.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Maciej Rumprecht
Furniture, 11-50 employees
More than a year
“pros and cons”
Pros
We've scaled to a 10 figure Amazon business and this platform handles all of our print on demand operations along with inventory transactions across the board.
Cons
It covers pretty much every feature and reporting tool you'd expect but it still falls short on that last 5%. The biggest gap is inventory adjustment history especially since it only goes back 3 months.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Eddie Taube
Computer Software, 1-10 employees
Less than a year
“reliable support”
Pros
After more than a year using this, I've ended up moving all of my clients e-commerce websites over to it. I build my own themes with Liquid and that gives me the flexibility to create pretty much anything I need without feeling limited.
Cons
Can be a little expensive for my clients but the excellent support and the quality of the tools make the cost feel justified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mukisa Glory
Arts and Crafts, 1-10 employees
Less than a year
“time-saving”
Pros
It cuts down a lot of time and selling through it is simple and convenient.
Cons
It does take a while before you really start seeing profits.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sabino Eduardo Quilca Pincos
Graphic Design, 1-10 employees
More than a year
“strong add ons”
Pros
Using this for e commerce has been very satisfying. Setting up an online store is incredibly fast and it also comes with plenty of add-ons that expand its functions. That saves me a lot of time which I can then put into improving my logistics system and product delivery process.
Cons
Is impressive but the trial only lasts 14 days. It would be interesting if it offered a freemium plan for people who want to digitize their businesses but do not have much coding knowledge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
marissa hart
Retail, 1-10 employees
More than a year
“simple product imports for dropshipping”
Pros
Uploading products and managing dropshipping is really easy which makes setting up the store much more convenient.
Cons
The free trial doesn't bring in any traffic so without extra promotion it's hard to get visitors during that period.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 1-10 employees
More than a year
“locked out without warning”
Pros
There's nothing positive I can say about this company. The whole thing feels like a complete joke.
Cons
Stay away from it! They locked me out of my own website without any warning and never even explained why. I was told to reply to their email and I did that around 20 times over the course of two weeks but not once did I get a response. Don't put your livelihood at risk with a company that operates like this. I had my store with them for 3 years and paid them thousands and this is the level of professionalism they offer. Avoid them completely.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2