Hany Abolela
Consumer Goods, 1-10 employees
Less than 6 months
“helpful trial to get started”
Pros
Something I really appreciate about the platform is that it lets you try the platform and get started before paying for the service.
Cons
I'd still like to see the monthly pricing lowered and the trial period extended a bit more.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Claudia Amaya
Food & Beverages, 51-100 employees
More than a year
“launching a business with confidence”
Pros
Stands out for being simple to use and it's a really helpful platform for anyone wanting to start a business and begin making money.
Cons
I haven't run into any issues with it at all, everything about it has been good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
louis merrett
Retail, 1-10 employees
More than a year
“quick ecommerce setup”
Pros
It was a real plus to get an e-commerce website up and running since the setup process felt easy and didn't take much effort.
Cons
There aren't many free templates available and the editing options feel limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Christie Morgan
Cosmetics, 1-10 employees
Less than a year
“perfect for my cosmetics shop”
Pros
Running my cosmetics business has been much more manageable with this because it's very simple to use and has helped me a lot.
Cons
Every now and then, it crashes and when that happens, my website stops working.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
João Quinteira
Computer Software, 101-500 employees
Less than a year
“scales well for growing stores”
Pros
Using it is easy and the setup process is simple. It also scales really well so as your business grows, the platform can grow right along with it.
Cons
It is fairly expensive and there is a bit of difficulty when you're first getting familiar with it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Beth McBride
Law Practice, 11-50 employees
More than a year
“faster checkout, without any trouble inventory”
Pros
Back at my previous job, we switched over from another system to this one and the difference was a relief right away. The platform was very simple to figure out, cut our checkout time in half and made it much easier to pull up information, show customers product inventory and display product images. It kept everything organized and we never ran into any problems using it.
Cons
I don't have anything negative to say about the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
alfazar Lucman
Business Supplies and Equipment, 500+ employees
More than a year
“excellent features for new users”
Pros
Everything included here is really impressive and as a new user, I'd say this feels like the best option for getting started.
Cons
the features are so good that I'd call it a perfect fit for me and I'd definitely highly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
diana flores
Consumer Services, 101-500 employees
More than a year
“user friendly platform”
Pros
There's a lot of information available and the platform is simple to manage and use which makes training new employees much more convenient.
Cons
At times, technical issues come up and the site goes down although it's usually back up and running in under 30 minutes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Becky Booth
Arts and Crafts, 1-10 employees
More than a year
“helpful tools for running a store”
Pros
There's a lot of support available when it comes to building and maintaining an online store.
Cons
Changing certain parts of the website can be pretty time-consuming. It also takes extra effort to get the font colors right in checkout so customers can actually read them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wilson Huntog
Consumer Services, 500+ employees
More than a year
“convenient gifting”
Pros
Sending gifts to different people through this has been really convenient and the platform is simple to use overall. I've had a very positive experience with it and while I do run into occasional technical issues now and then, they haven't taken away from the overall value of using it.
Cons
There was a slight issue when I tried to update my payment method but once I contacted customer support, they resolved it right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Chanel keys
Retail, 1-10 employees
Less than 6 months
“flexible layouts”
Pros
Being able to customize the website was a big plus. There are plenty of prebuilt layout options to choose from which made getting started much easier. Adding inventory went smoothly and if something was entered incorrectly, the system pointed it out and let me correct it. The help articles were useful too and ended up saving me time.
Cons
One thing that frustrated me was trying to build a different website style without using the premade layouts. I had a hard time figuring out how to do that and after struggling with it for a while, I gave up and stuck with one of the existing templates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
Free Trial
“accessible order management”
Pros
Managing orders with it has been really convenient and the interface feels polished and accessible. It also lets me keep track of inventory without any trouble and the 24/7 customer support is a big plus.
Cons
There isn't any major downside that stood out during use. Overall, the experience has been very positive and the only thing I'd point out is that the pricing feels a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ervin Waters
Music, 1-10 employees
Less than a year
“amazon and spotify integration wins”
Pros
Being able to connect my Amazon account and Spotify artist profile to this platform has been a huge plus especially for selling my merchandise in one place.
Cons
One thing that's lacking is guidance when it comes to landing that first sale since they don't offer much support in that area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kyle Benson
Higher Education, 500+ employees
Free Trial
“better mobile layout, weaker tracking”
Pros
Its mobile-friendly design. Compared with Big Cartel which feels much more built around using a web browser or PC, it works far better on mobile. It also offers much more detailed product categorization something I felt Big Cartel was missing.
Cons
At the same time, Big Cartel does a much better job with order tracking and inventory management especially since those features are built into the paid plans. On this platform, I ended up struggling quite a bit without bringing in a third party tool.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Mel Parsons
Consumer Goods, 1-10 employees
Less than a year
“quick ecommerce setup”
Pros
Getting the shopping cart and the ecommerce site up and running was simple and didn't take much effort.
Cons
It costs more than many other ecommerce hosting platforms.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Rob Crull
Logistics and Supply Chain, 500+ employees
More than a year
“Solid inventory”
Pros
Pretty easy to get a store up and running. The payment security is reassuring and the inventory management tools do a good job of keeping products organized.
Cons
One limitation is that it doesn't really support using a wide range of carrier tracking links.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Karter Ramsey
Computer Games, 1-10 employees
Free Trial
“friendly selling companion”
Pros
Selling through this platform feels much more approachable because the platform gives the whole process a friendly vibe. With this solution there, it doesn't feel like you have to constantly pressure every sale or rush the experience.
Cons
There really aren't many issues I've run into, aside from moments when the platform can feel a bit confusing. At times I've had to look things up and do some extra research to make sure I'm creating the best experience possible.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
angelique riviera
E-Learning, 1-10 employees
Less than a year
“fast software with lots of sites”
Pros
It's a fast piece of software and there are plenty of websites you can find through it.
Cons
It's a little expensive but still affordable overall and honestly I don't have any other negative points to mention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Consumer Goods, 1-10 employees
More than a year
“provides reliability”
Pros
Running an online store on this has been very easy! It's simple to use, secure, packed with features and the interface stays clean and uncluttered. The drag and drop tools make building a store very manageable even for someone without a technical background. Setup doesn't take much effort, there's barely any difficulty and the platform has been consistently reliable. On top of that, the app ecosystem adds a lot of flexibility and the support team has been very helpful whenever needed.
Cons
The extra transaction fees on top of the monthly subscription can be frustrating. Costs also start adding up quickly when multiple apps are involved because each one usually comes with its own subscription. It's definitely more expensive than WordPress although that tradeoff is somewhat balanced out by how reliable it is and how simple it is to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Michael Torrin
Retail, 1-10 employees
More than a year
“fast storefront”
Pros
After years on the platform, I can honestly say I wouldn't switch to anything else. It's quick to work with, easy to use and makes running the store feel fast and efficient.
Cons
Pricing starts to feel a bit high once you're handling a large volume of orders and the design side can become a little messy at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10