Thiago Vidal
Apparel & Fashion, 1-10 employees
Less than a year
“my thoughts”
Pros
Adjusting the sections while customizing a theme helps a lot and makes the storefront setup much more practical. That said, the number of free themes is limited so it usually takes investing in a paid theme or heavily customizing a free one to avoid ending up with a store that looks too similar to others.
Cons
Some integrations especially with META, run into frequent issues and it can take days of back and forth support with both this and Meta to get everything sorted out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Real Estate, 1-10 employees
Free Trial
“easy to use”
Pros
It really stood out to me for its usability and its clean, accessible design. Even without any previous experience running an online store, it feels very easy to figure out and start building your business with it. I also appreciated the platform's insights since the data is updated in real time and is very simple to read and analyze.
Cons
On my side the biggest difficulty was integrating apps with the platform. Some of the apps were poorly developed and that ended up creating problems for the site. Aside from that, the platform itself works well. I'd recommend relying mostly on the platform's built in features and avoiding too many extra apps since they can slow the site down and create a worse experience for customers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Joseph Gakuru
Financial Services, 51-100 employees
Less than a year
“powerful SEO tools”
Pros
A big advantage of the platform is its huge range of apps and integrations which can be added to the platform without much trouble and help customize the store's functions to specific needs. It also comes with a solid set of SEO tools and features making it simpler for stores to improve their visibility in search engine results. On the sales side, the platform supports multiple payment methods including the platform Payments, external payment gateways and manual payment options. It also includes flexible shipping settings that can be adjusted to match the unique requirements of each store.
Cons
The part I appreciate the least about the platform is that its pricing plans are expensive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
samuel tchouen
Computer Networking, 51-100 employees
Less than a year
“powerful marketing tools”
Pros
Right from the start the platform's interface feels very user friendly and the platform has been reliable for running an online store. It also comes with a full set of marketing and promotional tools that help businesses bring in customers and grow their sales.
Cons
the platform's pricing can feel fairly expensive especially for smaller businesses working with limited revenue. On top of that even though the platform already has strong functions, there can still be extra costs for third party plugins if a business needs additional features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sarwat Mahdi Hasan
Information Technology and Services, 1-10 employees
More than a year
“excellent support”
Pros
Getting started with the platform is very easy, the recommendations they provide are excellent and the support team really knows what they're doing. In my opinion, it's one of the best platforms available for hosting an online business.
Cons
The only downside is that their pricing feels a bit high compared with some competitors and I think it should be more affordable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Prathima Korra
Computer Software, 1-10 employees
Less than a year
“helpful platform for growing sales”
Pros
Running a small business on the platform has worked out really well. The website interface is clean and simple to manage, the shopping cart is easy to handle and the order management features are very solid. It supports small businesses nicely and has been genuinely helpful when it comes to expanding sales.
Cons
Electronic payments work well overall but there are times when errors happen and transactions get left pending. Mobile access still needs improvement and data privacy is also a concern when information is being shared.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Ryan McNulty
Health, Wellness and Fitness, 51-100 employees
More than a year
“reliable inventory”
Pros
Selling side of inventory is part of my job and the platform does a really good job of keeping the online sales piece organized. It tracks stock levels and automatically updates the inventory count whenever something sells which saves a lot of manual work. Customer communication is also much more convenient because shipping emails go out automatically and it's simple to send invoices or reach out with questions when needed. Even as a shopper on other sites, I can usually recognize when a store is using the platform because the storefront looks polished, tidy and professional.
Cons
The downside is that getting the full value out of the platform often means paying for extra add-ons which can make the total cost higher than expected at the beginning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Fredddy Hansen
Health, Wellness and Fitness, 1-10 employees
More than a year
“simple product tracking”
Pros
Going around the site is very easy and keeping track of products is simple too. A lot of vendors use it which makes it even more convenient.
Cons
The pricing isn't always the best but vendors do have the option to send custom orders when needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ghada Gamal
Marketing and Advertising, 51-100 employees
More than a year
“quick start for selling”
Pros
Stating out with it doesn't require learning any special skills which makes launching a business much more approachable.
Cons
The platform themes can be pricey especially for new business owners working with a limited budget.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Muthu Kumar
Information Technology and Services, 51-100 employees
More than a year
“powerful tools for online growth”
Pros
Building a professional online store with the platform feels very easy thanks to its accessible drag and drop setup and it doesn't require any technical knowledge or coding skills. The pricing is also fairly accessible, with plans starting at a low cost which makes it a practical choice for entrepreneurs trying to manage their budget carefully. Another big advantage is that it's mobile-friendly and includes an integrated mobile commerce shopping cart so customers can browse and buy without issues on any device. On top of that, the platform comes with a strong set of marketing features such as SEO tools, product reviews, customer segmentation, targeted campaigns and Live Chat, all of which can really help a business grow and reach more customers.
Cons
One thing worth thinking about is the return on investment and whether the platform truly fits your business requirements because some of the plugins can end up being quite expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Krunal Ambaliya
Information Technology and Services, 11-50 employees
Less than a year
“Try it yourself!”
Pros
We're currently building an online shopping site and the platform has been a really good fit for that process. It's very simple to use, genuinely user friendly and it also helps us manage the site without much trouble. One thing that stood out during setup was the built in payment gateway integration because with other platforms we would have had to handle that separately through different integrations. With the platform, that part is already included which saves time and effort. It also gives us options to optimize the platform for mobile devices which is a big plus. Based on what we've seen, I would definitely recommend it.
Cons
The biggest downside is the high cost of analyzing and using the product which can make it too expensive for smaller companies. On top of that, they also charge fees for payment options so that is something to seriously consider before choosing it. Other than the pricing and payment-related charges, we really haven't come across any other issues so far.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Solomon Bhatti
Marketing and Advertising, 51-100 employees
More than a year
“Complete ecommerce toolkit!”
Pros
Running a store on the platform feels very easy thanks to its user friendly interface. It's flexible and scalable enough to work well for businesses of different sizes and it covers pretty much everything needed in one e-commerce platform. The feature set is strong, with inventory management, payment processing, shipping and analytics all built in. There's also a huge app store that adds plenty of extra functions and customization options. Customer support has been responsive, the hosting has been reliable and the range of pricing plans makes it a solid fit for different business needs and budgets. It's a really strong option for any business planning to launch or grow online sales.
Cons
Support for multi-language stores which could be better. The choices for discount codes and promotional offers also feel a bit restricted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jorge Dominguez
Computer Software, 1-10 employees
Less than a year
“multichannel selling done right”
Pros
Selling through the platform works really well because it lets you list products across multiple channels like Facebook, Amazon and Instagram, among others. Another big plus is the 24/7 customer support which is very helpful whenever something comes up. It also offers a wide range of payment methods including its own option which adds even more flexibility.
Cons
The part that bothers me most about the platform is the transaction fees you still have to pay. To me, that's easily the most frustrating downside.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Rafael Henrique
Information Technology and Services, 11-50 employees
Less than 6 months
“Polished templates”
Pros
So easy to get an online store up and working! The interface is accessible and simple to figure out which makes creating and managing the store much easier. Other than that, the platform includes a good variety of pre-built website templates so putting together a personalized storefront is very manageable.
Cons
Pricing can be a drawback especially for small businesses or startups. Even though there are lower-cost plans available, many of the more advanced features are only included in the more expensive tiers. Also while the platform does offer plenty of pre-built store templates, customization can feel somewhat limited if you want a highly customized online store.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
jacquin de ruiter
Food Production, 1-10 employees
Less than a year
“checkout flow and freedom”
Pros
The checkout process works really well and being able to launch your own business and be your own boss is a big plus.
Cons
I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Davide De Francesco
Retail, 1-10 employees
More than a year
“powerful features for dropshipping”
Pros
There are lots of features available and the dropshipping tools are especially one of the biggest strengths.
Cons
The apps aren't always very clear and the additional applications could really use better explanations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Information Technology and Services, 11-50 employees
Less than a year
“effective API and scalability”
Pros
One thing I appreciate most about the platform is how easy it is for developers to build online stores on the platform. The API is solid and simple to understand and its scalability really makes it even better.
Cons
It is a bit on the expensive side and the customization options are somewhat limited but aside from that, everything else is good.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Apparel & Fashion, 1-10 employees
More than a year
“flexible site editing”
Pros
Editing and customizing each part of the site feels very easy. Everything is connected in a way that makes sense but it still doesn't get in the way when I need to make changes which makes the platform really pleasant to use.
Cons
I still think the price can be quite high for the platform although even with that, I still really love using the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Emilio Mazzolari
Retail, 1-10 employees
More than a year
“Simple interface”
Pros
The interface is accessible and ready to use right away so practically anyone can get the hang of it in no time.
Cons
Some features are still under development and in the basic plan, it would be better if certain characteristics were included instead of remaining reserved for the premium package such as B2B.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mayank Malik
Media Production, 51-100 employees
More than a year
“powerful store design”
Pros
Right away, the platform feels packed with advanced built in features that really stand out for users. The design tools look professional and there's plenty of flexibility when choosing between free and paid templates. Its payment gateway also works very well and is simple to manage. On top of that, the 24/7 customer support is fast to respond to questions or issues and usually provides the right solution when something comes up.
Cons
The only downside is that it can feel a bit expensive for an individual user. Since it runs on monthly subscription plans and also charges fairly high transaction fees, the overall monthly cost of running a store can end up being quite high.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10