Andrei Ubartas
Apparel & Fashion, 1-10 employees
More than a year
“Includes essentials”
Pros
Everything important for a modern online store is already included so you can work well with the core functions right away.
Cons
When editing SEO URL paths and the checkout, the possibilities are somewhat limited. On one hand this can be seen as a disadvantage but on the other hand this exact limitation also brings advantages in some cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martina Giudici
Furniture, 1-10 employees
More than a year
“Good themes”
Pros
The themes the platform provides are really useful for getting a basic e-commerce store up and running without any trouble and they make it possible to have a fully functional site from the start.
Cons
Using different apps to add features to the site feels a bit inconvenient especially for things like translating it into other languages. On top of that, not being able to customize the checkout is a very limiting drawback.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Tuan Nguyen
Wholesale, 11-50 employees
More than a year
“powerful store management”
Pros
Running our online store with the platform has been very easy. It's simple to use and keeping track of orders and processing them doesn't take much effort. Adding new products is also really uncomplicated so no special skills are needed to keep the store updated. Whenever something comes up, their tech support team is available and helpful.
Cons
Issue is that the better looking themes can be a little expensive but in fairness, you do get what you pay for.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alimi Taofeek
Design, 1-10 employees
Less than 6 months
“reliable order management”
Pros
Order management works really well and the platform is easy to use and integrate.
Cons
The trial period could be a bit longer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
“positive experience”
Pros
The basic plan comes with very useful analytics tools that really help.
Cons
A lot of the explanations and several videos are only in English which makes things harder to understand for many people. On top of that, the site can be a bit slow at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Luca Tonello
Marketing and Advertising, 11-50 employees
Less than a year
“easy to use”
Pros
It's simple to use and very user friendly which makes it a solid choice for anyone looking to start selling online.
Cons
I've run into payment issues several times and I also didn't get the support I needed from the customer service team.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Ismael Silva
Non-Profit Organization Management, 1-10 employees
Less than a year
“Has tons of integrations”
Pros
It's quick to get going which is something I really appreciate. There are plenty of features included and it also connects with a lot of built in apps.
Cons
A lot of the templates, along with certain features, come at an additional cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adam Koffman
Marketing and Advertising, 1-10 employees
More than a year
“fast setup for small shops”
Pros
Need a basic website or a small online store? the platform works really well for DIY users and beginner-level developers. It lets you get a site live pretty quickly and with very little trouble which is a big plus. For a lot of people who just want something functional up and running without a complicated process, that convenience is genuinely valuable.
Cons
Once you start wanting deeper functions or more advanced customization, the platform feels a bit underwhelming. It's a strong choice when the goal is speed and simplicity since you can launch something working in a short time. But if your requirements go beyond the basics, it tends to come up short.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Apparel & Fashion, 1-10 employees
More than a year
“cost saving!”
Pros
Everything about it feels very easy. It's so user friendly that even at 48, I can use it without any trouble. I also really appreciate being able to save money by handling it myself and still keep everything maintained on my own.
Cons
There are a few ideas and suggestions I'd still like to see added although some of them might already exist in the reports section and I just may not be familiar enough with that area yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ajit Jadhav
Computer Software, 51-100 employees
More than a year
“flexible integrations”
Pros
Managing products orders and customers in the platform has been very easy. It also lets us create gift cards and the theme customization is simple enough for almost anyone to work with. Another big plus is how well it connects with third party apps and social platforms like Facebook and Instagram.
Cons
One limitation with the the platform Basic plan is inventory management by location. For example, if I have a product called "Banana," I can't set different prices for that same product across different locations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
alexandra ayala lopez
Design, 500+ employees
More than a year
“great store setup and SEO”
Pros
Is an excellent platform for building an online store. You don't need advanced programming knowledge to get everything configured and the inventory manager feels accessible to use. On top of that, it's well optimized for SEO.
Cons
A setback is that while the platform lets you avoid coding thanks to its modules, most of those add-ons are paid and in some cases the prices can be quite high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Goncalo Pinto
Consumer Services, 11-50 employees
More than a year
“social selling that really works!”
Pros
Integration with social networks for product listings is a big plus and makes it much easier to showcase items across different channels.
Cons
The pricing could be more attractive and it would be even better if there were broader access and support for people who use barcode scanners.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
rocio Astudillo
Textiles, 1-10 employees
More than a year
“allows data visibility”
Pros
The platform feels very user friendly and one thing I really appreciate is being able to see the data clearly.
Cons
It lets you do pretty much everything but the downside is the ongoing subscription cost. We're paying a lot already and at this rate we'll eventually have to move to our own system because it may become unaffordable in a couple of years. Having to pay extra for so many things is frustrating and once they started charging for the POS too, it felt excessive. The pricing is extremely high and doesn't really feel worth it but since we had already been using it, we ended up staying with it even though we weren't happy about that.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ibrahima Sory Camara
Internet, 1-10 employees
Less than a year
“daily sales and happy results”
Pros
Seven months after launching my small store on the platform, it's still bringing in sales every single day and I'm genuinely really happy with how things are going.
Cons
The subscription cost feels a bit too high for small merchants like us who are just getting started.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Efraín Baritto
Computer Software, 51-100 employees
More than a year
“Strong support”
Pros
Running my store on the platform has been very easy. It keeps inventory management simple and even lets me review up to 90 days of history which is really useful for tracking stock changes. Their technical support is available 24/7 and they respond very quickly whenever help is needed. It also connects with many integrations, includes solid reports and analytics and has fraud protection systems in place. On top of that, it supports a wide range of payment methods and currencies and gives plenty of flexibility to customize an ecommerce site.
Cons
A downside is that many themes and customization templates come at an extra cost. Some features also require additional payment to unlock and the commissions are not among the lowest available on the market.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Samangtha Pratt
Retail, 1-10 employees
More than a year
“ConsignCloud integration is great”
Pros
I signed up for the platform mainly because it connects so well with ConsignCloud. Being able to add inventory in ConsignCloud and have it instantly pushed out to multiple platforms as well as my the platform website has been a big advantage. There are also plenty of free features available to connect and use.
Cons
One thing that has been really frustrating is the platform discontinuing the eBay app. It worked very well before and was a major part of how I ran my business. On top of that, the app integrations that are the most useful usually come with extra monthly charges. Shipping calculations are also limited to just one box size which makes things difficult since my products all vary in size.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Josue Rosario
Computer Software, 1-10 employees
Less than a year
“simple setup”
Pros
Going around the plaform is easy and it doesn't require any technical background. Another thing I really appreciate is how well it connects with social media, plus adding third party apps to the website is very simple.
Cons
A few apps can still be hard to figure out if you don't have any knowledge of web development.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
simon large
Apparel & Fashion, 11-50 employees
More than a year
“Valuable tool”
Pros
The website is very easy to use and it's simple to switch themes, add apps and bring in new features. The pricing also feels fair for what's included.
Cons
It would be better with more backend access for important SEO adjustments and having the option to customize the checkout would make it even more useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nathan Dussapin
Wholesale, 11-50 employees
Less than a year
“Great platform”
Pros
Is a solid tool for handling orders and building online stores whether the business is B2B or B2C. It's simple to use and the software provides access to KPIs that help with basic analysis needed to support sales growth.
Cons
To be completely honest, I don't see many areas where the software really falls short. The only thing is that some features can feel a bit too basic so you only get a surface-level view. When you want to dig deeper into KPI analysis, you still need to connect it with another tool like QuanticFy.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jess Young
Retail, 1-10 employees
More than a year
“simple setup, costly extras”
Pros
Getting started and handling the basics is pretty easy. If you're new to e-commerce but still want a solid website, the platform is simple enough to set up on your own.
Cons
A few features are locked behind extra fees or a higher-tier plan. That can feel limiting when you're just starting out but still want a website that's ready to be optimized as your business grows.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4