Shopify Software Reviews

“flexible payments”

Pros

Managing orders and inventory works really well. The platform also lets you create tags and searchable site features which makes browsing better for customers. You can offer a wide range of payment methods and the holiday mode is a nice touch since it lets you pause orders while paying a lower monthly fee. There are plenty of strong templates for getting a website up and running quickly and the app options are very useful too especially for newsletter signups and customer loyalty programs.

Cons

Out of the box, the core functions feels a bit limited. the platform+ offers almost unlimited capabilities but the cost puts it out of reach for most businesses. It would be helpful if some of those advanced features were included for regular the platform users because as it stands, a lot of the functions ends up depending on additional apps.

“better with every update”

Pros

After using the platform for a few years, I've seen it keep improving with every new update. Taking a chance on the platform was absolutely worth it and I haven't looked back since.

Cons

The biggest downside is the occasional downtime when we can't access our website and related services.

“fast online store setup”

Pros

What I enjoy most about this tool is how simple it is to build an online store especially with how well everything is optimized. It runs very fast and makes it easy to get everything working exactly as it should.

Cons

The part I like least is probably the fees charged when using its payment gateway although that can be solved by choosing a different one.

“mobile access and friendly cart”

Pros

The most useful parts for me are the mobile access and the shopping cart. Both are very user friendly and that makes customer interaction feel simple and welcoming.

Cons

The areas that still need work are the website management and order management features. Improving those would make using a the platform store even more engaging.

“interface is quite accessible”

Pros

Truly an important software with an interface that is simple to learn and pleasant to use on a daily basis.

Cons

There are still a few negative points to fix especially regarding payments. It would be better to integrate more payment options.

“definitely recommend it to others!”

Pros

It is a complete solution that gives users all the tools they need to run an online store. I definitely recommend it even though it's a paid platform.

Cons

I really don't have any negative feedback. The only thing to mention is that it isn't the cheapest option since it requires payment but it's worth the cost.

“great templates”

Pros

Getting an online store up and running with the platform is incredibly easy. The platform is very user friendly, the setup is fast and it's simple to understand the basics of building an e-commerce store. There are plenty of templates to pick from, the mobile responsiveness is solid and all the essential e-commerce features are already included. The help resources and live support are also top-tier.

Cons

Once you move beyond the basics, customization can get complicated and expensive pretty quickly. A lot of extra functions depends on paid apps or added subscriptions so both setup and ongoing costs can climb fast. On top of that, the transaction fees are quite high which can take a noticeable bite out of profit margins.

“helpful tools for growing brands”

Pros

Starting off with it has been really easy overall. It works especially well for new businesses that are building their brand and the platform is also very accessible and simple for customers to figure out. Another part I appreciate is the customer support--they respond well and when an issue happens on their side, they usually sort it out quickly. The stock tracking feature has been particularly useful for us, helping prevent a lot of problems and improving customer satisfaction.

Cons

One downside with the platform is that technical glitches do happen fairly often. Even though they are usually short-lived, they can still be frustrating especially during busy trading periods. We have also dealt with a few technical issues that lasted much longer and those delays ended up costing us money.

“stellar support”

Pros

Our the platform site feels fast, modern and highly customizable. The the platform team has been great to work with and the support staff is second to none. We get thousands of visitors every month and our custom the platform store handles the traffic without any trouble.

Cons

It's honestly hard to find much to complain about. A few third party apps can feel a bit outdated at times but the platform's core platform more than makes up for it and has gone beyond expectations.

“flexible product management”

Pros

The platform is very user friendly and simple to figure out and you can update or change your products whenever you want without being charged anything extra.

Cons

It would be helpful to have some kind of virtual assistant available in case one day you're unable to access the platform.

“top pick for ecommerce!”

Pros

Hands down, this app-based web platform is the best store solution I've used for selling products. It's an excellent tool for running any ecommerce website.

Cons

The pricing is definitely too high although the overall quality is excellent.

“smart country restrictions”

Pros

Being able to block countries we don't ship to has been incredibly useful. It helps cut down on refunds and also protects our payment gateway from being affected by orders from places we can't serve.

Cons

Page load speed is still a noticeable issue with the platform. Since Google puts so much emphasis on site speed now, this is clearly an area that could use some improvement.

“launching a store in hours”

Pros

Takes no time to get an online store up and working and the speed at which you can launch everything in just a few hours is one of the platform's biggest strengths.

Cons

If a business has more specific or advanced needs, the platform can feel less flexible than some other platforms. Its themes are a bit more complicated to customize and relying on the app ecosystem can raise the monthly cost quite a bit.

“clean layout”

Pros

The layout looks really good and it's very user friendly. The integration with multiple payment systems also makes doing business much more convenient.

Cons

One downside is that there are limits when it comes to modifying or customizing the layout exactly the way we want.

“all in one!”

Pros

Running a business on the platform feels very easy since the platform is user friendly and keeps everything in one place. It works as an all in one solution for managing a business, scales well based on specific needs and offers one of the best price points for a business platform.

Cons

Problem is that the platform may occasionally place customer payments on hold.

“handy integrations”

Pros

Feel like a fairly accessible platform although the tutorial videos are still necessary for understanding some of the features. The app integrations for shipping and similar tasks are especially convenient.

Cons

Managing shipping zones is a bit complicated and the settings are not as flexible as I would like. I'd also appreciate having more instructional videos available for all sections.

“confusing setup and no real help”

Pros

One thing I appreciated was being able to launch a dropshipping store.

Cons

Getting everything figured out was really difficult and there wasn't much support available. There's a link to hire a the platform expert but none of them were willing to just answer the questions I had for a fee. They all seemed to want to manage the entire store for me which wasn't what I was looking for. I wanted to learn how things worked myself, not have someone run the store while I stayed in the dark.

“beginner friendly”

Pros

the platform works really well because it's simple to use. Even without any web development knowledge, it's a very user friendly platform to get started with.

Cons

The downside is that almost every bit of functions I want ends up requiring a separate paid app.

“powerful storefront and free dovetale”

Pros

Running an online store with the platform has been a really positive experience. It connects well with other tools we use especially Klaviyo so we can send weekly email links that let customers shop directly from our website. The platform is very user friendly for everyday tasks like placing orders, checking previous orders and reviewing customers' past purchases. Another big advantage is Dovetale, the platform's affiliate marketing tool which is free to use. That's a huge bonus considering similar tools on other platforms can cost hundreds of dollars every month.

Cons

Trying out different themes and store layouts can get expensive. There's also a bit of difficulty since some parts feel technical and require proper understanding especially when it comes to Google Analytics.

“professional storefront experience”

Pros

Our customers get a really polished, professional impression and the whole journey from start to finish feels smooth on websites built with the platform.

Cons

To make it fully work the way you want, you end up needing quite a few add-ons which pushes the monthly cost up. Also some the platform features are not as accessible as you'd expect.