Shopify Software

Shopify Software Reviews

Total 2031 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Financial Services, 11-50 employees

Less than 6 months

4.0
July 2022

oganized platform

Pros

It does a nice job of organizing customers into categories and it lets you build attractive account creation pages however you want.

Cons

A thing that could be improved is trimming things down a bit so navigating the pricing and expenses feels more easy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DH

Derek Harris

Retail, 1-10 employees

Less than a year

5.0
July 2022

a blessing for new stores

Pros

Starting a business is nerve racking by itself so having a platform as complete and user friendly as it has really been a blessing. The simplicity of using it is one of the best parts.

Cons

Honestly I wish I had a complaint to mention but at this point we've been loving it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JD

Jeffery Doyle

Retail, 1-10 employees

More than a year

3.0
July 2022

website setup without coding

Pros

One thing I really appreciate is not having to buy a separate website or pay to have it programmed from scratch.

Cons

On the downside, I still have to bring in my own traffic and sales tax isn't handled for me.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

LH

Lindsay Hitner

Printing, 1-10 employees

More than a year

3.0
July 2022

versatile features, tricky integration

Pros

Navigating it feels easy and the range of functions it offers is quite versatile.

Cons

Connecting it with my existing platform was a bit challenging although it was still manageable in the end.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

FK

Ferdinand Kedzagni

Design, 1-10 employees

More than a year

4.0
July 2022

simple to use

Pros

The best part is that it's very user friendly.

Cons

The downside is that it isn't free.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Online Media, 1-10 employees

More than a year

5.0
July 2022

perfect for online selling

Pros

It works really well for running an online business. It handles online selling efficiently and makes managing the business much easier.

Cons

As far as I can tell there really aren't any problems with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MB

Muneeba Bashir

Entertainment, 1-10 employees

Less than 6 months

3.0
July 2022

trusted platform for small businesses

Pros

Starting with it is easy and the free trial is really helpful for beginners. It makes buying what we need simple and it works especially well for small businesses. We can manage business operations through the platform and it feels like one of the most reliable options for online shopping and running a business.

Cons

The pricing can feel a bit high for people who are just planning to launch their business. Since it provides a free trial, there's a chance to practice first and then choose a package later which makes it a worthwhile platform for business use.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

DD

Deidre Dockery

Hospital & Health Care, 500+ employees

Less than a year

5.0
July 2022

good for for online stores

Pros

The website features really stood out to me. It gives you plenty of room to build a reliable online store and be creative with how you want it to look and run.

Cons

One part I wasn't too happy with was some of the store setup layouts on display. They could definitely be more user friendly and easier to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MM

Mpilo Magubane

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2022

global reach for creators

Pros

Working with it feels very easy and it's one of the most effective ways for people to launch their own business while connecting with a worldwide audience whether that's for music, ecommerce or even podcasting.

Cons

At this point it already covers everything I need for my business.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JATV

Jorge Adrian Tapia Valdez

Internet, 1-10 employees

Less than a year

5.0
July 2022

user friendly store setup

Pros

Moving around the platform feels very easy and it is simple to use without leaving you confused or lost.

Cons

Of course, it still doesn't quite match the quality or flexibility of having your own custom online store built with a bigger budget.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RG

Richard Gbogbi

E-Learning, 500+ employees

Less than 6 months

5.0
July 2022

flexible setup for dropshipping

Pros

Thanks to the drag and drop builder I got my dropshipping store up and running very easily. It makes the whole setup process simple to manage and the free trial is a big plus for beginners who want to start making some money before putting in a full investment.

Cons

Something I'd really like to see is more built in options for improving organic rankings through SEO. I'm still hoping it adds better ways to help websites and stores become more searchable automatically.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NMR

Nicole Molina Retamal

Cosmetics, 1-10 employees

Less than 6 months

4.0
July 2022

valuable platfom

Pros

It's a easy platform to work with and the balance between cost and quality feels just right.

Cons

Up to this point, I haven't run into any problems and I honestly hope it stays that way.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

PG

Patrick Greer

Food & Beverages, 1-10 employees

More than a year

5.0
July 2022

adding products is effortless

Pros

Adding products and rolling out new features is really easy which makes managing the store much more convenient.

Cons

Once we install the apps we need, the platform tends to slow down quite a bit which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

TT

Takima Thomas

Consumer Goods, 1-10 employees

Less than a year

4.0
July 2022

Fast updates

Pros

Getting a store set up on it feels very easy. The features are simple to work with and I really appreciate how much I can customize my website using the available templates and apps. Another big plus is being able to make updates and have the site live again within just a few minutes.

Cons

The part I'm least happy with is the pricing for the service.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

PP

Pololani Pacaro

Arts and Crafts, 1-10 employees

Less than a year

5.0
July 2022

powerful sales reach

Pros

Running an online store with it gives sellers access to a wide range of marketplaces which helps promote products in more places. It comes with plenty of features for building out a store, almost like having a website builder built in. Another big plus is how well it connects with social media platforms making it easier to sell and promote across channels. On top of that it includes a lot of management tools that help keep the store organized and running properly.

Cons

Costs can build up quickly between the subscription and transaction fees so it ends up feeling more expensive over time. Getting started can also be a bit confusing especially when you're first trying to build your store.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

9

JM

Juan Medina

Food & Beverages, 1-10 employees

More than a year

4.0
July 2022

helpful change sharing

Pros

One of the most useful things about the platform has been the ability to share changes which has made a real difference.

Cons

At times it takes quite a while to load and that part of the experience hasn't been very good.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

DP

Duwayne Palmer

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
July 2022

launch your store fast

Pros

It's pretty amazing that you can kick off an e-commerce business with little to no upfront money. If you can pitch an idea to friends and they're willing to buy from you, you can use that momentum to get started instead of spending your own cash. That's what makes this platform so impressive. It's affordable, gives you that instant gratification of getting a store up quickly, supports on-time purchases and the user experience is friendly and simple to get used to.

Cons

I don't see much wrong with e commerce here. The only thing I'd add is some kind of supplier relationship video call feature. If it included that, it would feel like the perfect app for stores everywhere.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JG

Jasmine Guzman

Computer Software, 1-10 employees

More than a year

5.0
July 2022

reliable ecommerce platform

Pros

Managing an online store with it has been a really positive experience. It's an excellent platform for e-commerce and the customer support team is always available to help whenever any issue comes up. The interface is clear and simple to figure out which makes it very user friendly so I'd definitely recommend it to anyone working in e-commerce.

Cons

One thing I'd like to see improved is the selection of free themes since there aren't many available right now. Expanding those options would be really helpful for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Food & Beverages, 500+ employees

More than a year

1.0
July 2022

simple for anyone to use

Pros

Something I appreciate about it is how widely used it is around the world and just about anyone can work with it since it's very simple and easy to understand.

Cons

I don't have anything I dislike about the platform.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

2

DTB

Deanna T Bowen

Information Technology and Services, 500+ employees

More than a year

5.0
July 2022

Effective platform for digital growth

Pros

One thing I appreciate most about this tool is that it's one of the leading platforms offering alternative solutions for organizations looking to digitize their businesses. It's the kind of platform that brings a real sense of innovation at the organizational level which is essential for developing and expanding a company's operations.

Cons

I really can't point to any negative aspects of this platform especially since it's quite simple to understand and companies usually have plenty of time to learn it and put it into practice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9