Shopify Software Reviews

“cusomizable”

Pros

Starting off with this software is very easy. It offers plenty of customization options which made it possible to shape the store in a personalized way.

Cons

My only complaint about this software is the limited language selection available for customers. The seller can use only two languages at the same time when communicating with customers. Since it is promoted online and can reach shoppers worldwide, stronger multilingual support in the store would be highly desirable.

“solid start for online stores”

Pros

Very easy to start working with. Even with limited website experience someone wanting to launch their own ecommerce store can jump in without much trouble and I'd definitely recommend it.

Cons

One thing I'd really want to see is the platform putting more attention into building out its own features. At the moment, you end up relying on a lot of separate apps just to customize your store the way you want. Need stacked discounts? Not built in. Want to offer subscriptions? Also not built in. That means paying for extra monthly app subscriptions and those apps do not always work well together. A few of the tools I currently pay for honestly feel like features it could include natively.

“Reliable use”

Pros

Using the platform was easy. The setup didn't involve any trouble and the platform is simple to use overall. Once everything was in place, it worked reliably without causing any issues.

Cons

A few features can be buggy at times which gets frustrating. On top of that, the competition between sellers is pretty intense.

“Great software”

Pros

Launching an online store with it has been fast, reliable and efficient for me. I've hosted four different stores on the platform over time and I keep returning to it because setting everything up is so easy. Another big advantage is the wide range of apps and plugins you can add with just a few clicks. Even with limited technical knowledge, it's very possible to build and launch a store without paying someone else to do it. Has been a really practical solution for my ecommerce needs.

Cons

Something I miss is the longer free trial. It used to offer 30 days but now it's been reduced to 14. In my view it takes closer to a full month to really understand the platform, get comfortable with the navigation and see how it fits your business. It would be much better if they brought back the original 30 day trial period.

“my review”

Pros

Using it has been easy and it's been very reliable overall. The platform is simple to work with and dependable for daily use.

Cons

The only challenge has been getting employees trained on it and helping them understand all the ins and outs of how everything works.

“has a wide reach”

Pros

Running a larger online business feels much more manageable. It's one of the most impressive ecommerce platforms available right now especially if you need to build a scalable and mobile friendly store. It comes with plenty of built-in features, plus a huge app ecosystem so there's a lot you can add as your business grows. You can also sell products directly from your own site while expanding across marketplaces and social media channels at the same time.

Cons

Does bring in a high volume of orders but when it comes to dropshipping, security still feels like an area that needs more attention. Since protection is such an important part of running a profitable online business some users may still see online selling as risky. It would be better if it invested more in cybersecurity along with stronger HTTPS and SSL support so customers can more clearly understand and trust the platform's security standards. SSL is essential when handling sensitive information and it would help if. It offered a clearer way through the admin panel to protect customer data up to the highest possible level. Settings such as typography, shipping and policy information should also be easier to access and manage with a simple click. Other than that giving customers clearer communication about when they will receive their products would improve the experience, as would stronger updates around payment card industry compliance. From a visual standpoint, the themes could also be more appealing because some of the standard designs still feel too plain.

“Keeps customers happy”

Pros

One of the best parts of using it has been how effective and affordable the shipping management service is. It helps me retain customers and attract more of them because they can trust that their products will arrive much faster than with many other shipping companies or firms.

Cons

My business has been running well overall and I really haven't faced any major setbacks. The only concern I have is how much customer service charges to build a new store for people who have no idea how to get started. I honestly wish that fee could be reduced by at least 10% and maybe they could recover the difference later once the store owner begins earning income from the business.

“plenty of features”

Pros

Our organization has been using this for a long time and it comes with plenty of features that make running an online business really easy. It's how we manage and track sales on our website and it has consistently worked flawlessly for us.

Cons

Customer support could be a bit quicker to respond.

“free themes”

Pros

The free themes are a big plus and the customization options available through apps like PageFly are really useful.

Cons

One thing I wasn't happy with was the Dawn theme which is one of the free options they provide. When I started using it, a large check mark would appear while the website URL was loading in the browser.

“efficient store builder”

Pros

Setting up an online store up and running with it feels very easy and there are thousands of tutorials available that help me keep improving and optimizing my shop.

Cons

Launching a store can be pretty expensive at the beginning and that it is a problem.

“Amazing integrations”

Pros

A feature that really stands out is the Amazon Seller Central integration since it lets businesses manage the platform orders directly through Amazon and that's something many other CMS platforms still don't offer. The built in checkout and payment system also make the store checkout process much simpler and more convenient. Other than that there are plenty of integrations available across major sales channels like Best Buy, Amazon, Walmart, Etsy and eBay which makes selling in multiple places much more practical.

Cons

Biggest area that needs work is the tracking system. Even though it includes built in integrations with Facebook Ads and Google Analytics, using them often leads to discrepancies between it's own data and the analytics from other marketing channels and the gap can often be more than 10%. We've also noticed a lot of inconsistency in tracking and reporting when using the Google and Facebook integrations which is frustrating given that they are two of the most important marketing channels. Another limitation is that Google Tag Manager only works properly with the plus version which costs around $2000 per month so users on lower tier plans won't get effective GTM functions.

“awesome features and styles!”

Pros

One thing that really stood out to me was how simple it was to figure out. It comes with awesome features, works really well for downloading music and I love the variety of different styles it offers.\

Cons

I haven't run into any issues with the software so far.

“transparent and simple to manage”

Pros

Clear and easy to use, with everything accessible and simple to keep track of.

Cons

At this point, I really don't have any major complaints. Nothing has stood out as a real downside although it can occasionally take a bit of effort to reach customer support by phone.

“daily work made easy”

Pros

It is quick to start off with and there are plenty of integrations and plugins that make daily work much simpler. It's especially useful for marketing campaigns since it handles pixel installation for tracking really well.

Cons

One limitation is that you don't get as much control over the theme as you might want, unless the theme was built by you.

“dependable solution”

Pros

Running it has been a really positive experience because the inventory and order management tools are simple, efficient and dependable. On top of that the help center is packed with useful resources and the webinars and training materials make it much easier to get the most out of the platform. Their customer support has also been outstanding whenever we've needed assistance.

Cons

A few small adjustments would make it more convenient to customize it around our specific needs but even as it is now, the platform works extremely well overall.

“positive experience”

Pros

Using this online shopping platform has been a really positive experience overall. It's easy to use and the shopping experience it provides is excellent. I've been on this website for quite a while now and it has consistently worked well for me. The layout is user friendly, navigation is clear and finding information is usually quick and without any trouble.

Cons

There really isn't much to complain about with this software. The only issue I've noticed is that it can lag from time to time which can be a bit irritating when it happens but aside from that, everything else has been good.

“client friendly once configured”

Pros

Once everything was configured properly, it was very easy for our clients to use. It would be even better if there were a page builder that made setting up basic site pages simpler from the start.

Cons

The only real problems we've run into have been with setting up shipping and tax integrations for certain vendors.

“boosted visibility and more reviews”

Pros

After adding it to my new website a few weeks ago, I've already noticed more of my product reviews showing up in Google search results. It's been really effective for SEO and has helped bring in more organic traffic.

Cons

Every now and then the software stops working but once it's restarted, it goes back to performing well.

“versatile payments for everyone”

Pros

The payment options feel really versatile and work well for just about everyone which makes the platform accessible and convenient to use.

Cons

Delivery is good overall but it tends to be a little slower compared with Amazon and some other services.

“helpful for small businesses”

Pros

Running a personal business or a small team feels much more manageable with this software since it takes care of a lot of the middle steps and saves the owner a lot of time and effort.

Cons

The pricing is too high especially during the pandemic, when many website owners could not get products on time but still had to keep paying the same monthly fee.