Shopify Software Reviews

“love the apps and themes”

Pros

With the wide range of apps and themes available, you can build and customize almost anything you want.

Cons

Requires some time to get used to and I needed a consultant to help get everything up and running. The themes are pricey and not simple to choose between. The settings icon is placed in a really awkward spot so it's easy to overlook and there are still a few usability issues that could be improved.

“loved it”

Pros

One of the biggest advantages is the app marketplace for your business. It lets you solve a lot of problems by using apps built by other developers.

Cons

There are still some sections of your website that you can't customize and that can be frustrating for some of your customers.

“mobile access I enjoy”

Pros

Being able to get into this right from the mobile app has been really convenient and accessible for me.

Cons

I haven't run into any problems with this app at all so far--I love it!

“fast launch for beginners”

Pros

A really solid platform for beginners who want to get their business up and running quickly.

Cons

The monthly fees are quite expensive and the company should really take another look at that pricing.

“pros and cons”

Pros

A single platform that covers every part of running a website.

Cons

It's harder to use than WordPress and the cost adds up over time.

“clean layout”

Pros

Getting around it feels easy and the layout is neatly arranged. Everything is lined up in an organized way which makes it simple to use.

Cons

The pricing felt fairly high and the website-building side came across as a little cheesy.

“dependable for making stores”

Pros

Managing an online store is easy and the platform is SEO optimized and dependable for building shops. It helps create a business website where customers can browse and engage with the full product range being offered.

Cons

Certain features feel limited and only work with Shop Pay which they clearly promote for a reason. Still, broader integration with other payment methods, along with support for local delivery and document management, would be a welcome improvement.

“fitting store management tools”

Pros

Running my ecommerce store has been a big help! Setting up the website was easy and I can handle orders, track inventory and take care of pretty much everything I need right inside the platform. I really haven't had any major issues with it.

Cons

Costs can climb a little once you start adding third party apps, premium themes and similar extras. That said, the value is there and you generally get what you pay for.

“helpful for growing a brand”

Pros

The website management features, design support and brand promotion tools are the key reasons someone would go with this software.

Cons

Something that stands out less positively is that the pricing across the different monthly plans feels higher than average. That said, the user-friendliness does help make up for the cost.

“great Etsy alternative”

Pros

A really solid alternative to Etsy and other online retail platforms.

Cons

It can be a little glitchy now and then but aside from that I haven't run into any real issues.

“Provides inventory clarity”

Pros

One thing that really stands out is the mobile access which has been excellent to use and honestly I think a lot of my friends would enjoy the product too. I also really appreciated being able to keep track of all my products since it clearly shows exactly what I have in stock.

Cons

Part I really don't care for is how extensive the lists are. They could definitely improve the experience by making those lists shorter and more manageable.

“helpful platform with room to improve”

Pros

Using this both as a developer and as a user, I've really appreciated how easy the platform is overall. It doesn't take much effort to get comfortable with it. That said there's always room to make things better and I'd love to see a WhatsApp chatbot added to the help section so people can reach support faster. I think that would make the overall user experience even better.

Cons

On the development side, things are not nearly as easy. It would be better if more of the setup worked through configuration as well because that would make the experience much more manageable for developers.

“great storefront for ecommerce”

Pros

Running an online store with it has been a really positive experience. The platform is well designed, user friendly and fairly simple to keep updated. Getting everything set up is quick and the interface is easy to work through. From the customer side, the site is easy to figure out and the usual add-to-cart and checkout flow feels familiar and without any trouble. As an ecommerce solution it is a solid, high quality product.

Cons

Our company's needs eventually shifted. We started out selling merchandise but that's no longer our focus and in that kind of setup this feels less accessible compared with CMS options like WordPress or Webflow. Page editing can be frustrating for instance. Under Sales channels, it's not always obvious whether something live on the site is a blog post or a regular page. Design themes also feel somewhat restrictive, with limited flexibility and not much room for deeper customization.

“reliable after years of use”

Pros

After more than four years on it, I know the platform inside and out and switching to something else at this point would feel overwhelming.

Cons

At times, the platform feels more complicated than it needs to be and the bigger issues I've run into have never been quick or simple to resolve through support.

“solid choice for new stores”

Pros

When you're just getting started and trying to set up an online store, this is a really good option.

Cons

If you're not very comfortable with computers, it's easy to get bogged down by the extra work involved.

“staff management that really helps”

Pros

Staff accounts make running the online store much more manageable as an owner. They also let you communicate directly with your team which makes daily coordination a lot more practical.

Cons

The features included in the Basic and Advanced plans are not the same so if you need more functions, you have to move up to a higher package and the price jump is fairly significant.

“simple setup”

Pros

Everything I need is there and the platform is very easy to use. I also really appreciate that you can install as many apps as you want.

Cons

One thing I don't love is that if a product gets deleted by mistake, you have to recreate it from scratch. I really wish there were a button or section for deleted products. It can also be a bit slow at times.

“outstanding support”

Pros

Was one of our first picks for launching the online business and there are plenty of reasons for that. A big one is the customer support, they guide you step by step when setting up the site and adding products which makes the whole process much less overwhelming. On top of that some features are already handled for you which saves time. Usability mattered a lot to us too and it really went beyond expectations there. The ready-made website templates are another huge plus. Overall I'd honestly give it a 10/10.

Cons

There's nothing we'd want to change about the platform. It already does exactly what we need it to do.

“reliable ecommerce”

Pros

Right away it felt easy to use. The customizable templates are simple to work with, the platform is easy to understand and the online shopping encryption adds a reassuring layer of security. It's also flexible with different tools and offers solid ecommerce support overall.

Cons

At this point, we're very satisfied with all of the components and modules because they make the service effective and dependable.

“strong online sales platform”

Pros

This platform works really well for selling products online and helps generate solid sales through a website.

Cons

I honestly haven't come across anything to dislike about this application.