Shopify Software Reviews

“startup-friendly”

Pros

As a startup platform, this has been one of the best options out there. If you want to launch a new site without spending a lot, it's a really smart choice. It comes with plenty of out-of-the-box features which saves a lot of setup time and if your traffic grows, it can scale up without much trouble.

Cons

There's nothing major to complain about. It does exactly what it's supposed to for entry-level websites. For enterprise-level needs though, there are other comparable platforms that may perform better.

“easy to use”

Pros

Starting my store on it from scratch was totally doable even without any technical background. The built-in tools are very user friendly so pretty much anyone can figure them out and get going. I also appreciated the third party integrations especially with Facebook because they made promoting my store much more convenient. On top of that the customer service team has been excellent and is always ready to help when needed.

Cons

Something I'd still like to see is more free themes included with the basic plan. Aside from that, it has been amazing overall and I'm still using it.

“review from user”

Pros

Diving into dropshipping and online selling feels very simple with it and even beginners can pick it up quickly without much trouble.

Cons

It tends to have trouble working properly when the internet connection or network quality is poor.

“helpful customer service”

Pros

Using it feels very easy and whenever help is needed, their support team is consistently responsive and helpful.

Cons

The only part I'm not a fan of is the categorization sheet since there's quite a bit to complete when filling it out.

“Brilliant building blocks”

Pros

One thing that really stands out is how quickly end users can update product pages in bulk with a single click. The overall look and feel is sleek, modern and more accessible than any platform I've used before. Putting a website together is very easy and the building blocks are excellent, with plenty of features to work with. The user experience overall is outstanding.

Cons

Its coding structure is a bit different from most other platforms so it takes some time to adjust to it. I also noticed that when adding a logo to the website header, it often looked slightly pixelated and needed extra tweaking to display properly.

“fast storefront and friendly UI”

Pros

After trying WooCommerce and PrestaShop, it feels like the strongest e commerce platform available. The interface is very user friendly, it runs incredibly fast and we saw a noticeable improvement in our website's performance especially when it comes to speed.

Cons

The downside is the pricing which feels a little high. It also seems better suited to stores with a large catalog of products. If you only sell one product like we do, it can feel like overkill--almost like owning a Ferrari just to drive a few kilometers a day.

“fast setup and usability”

Pros

Getting started with it is easy and the platform is quick to put in place.

Cons

Issue is that it can take years to roll out user-requested changes and updates.

“perfect for beginners”

Pros

A really solid choice for beginners. It's simple to manage and I don't have to worry about hosting, SSL, security or any of the technical side of running the website.

Cons

The drawback is that it's more expensive than WordPress.

“Custom pages”

Pros

After more than two years of using this platform, it's been a very user friendly and the backend gives plenty of room to customize things like banners, pages, collections and menus.

Cons

One problem is that improving the site often means buying a lot of third party plugins and some of those add-ons can get pretty expensive.

“comfortable to use”

Pros

One thing I really enjoy about it is how tech friendly the platform feels. I'm able to buy and sell there without any real worries which makes the whole experience much more comfortable. It's also mobile-friendly and that's definitely a nice bonus.

Cons

The only part I honestly don't like is how expensive the pricing can be.

“subscription sales with gift card limits”

Pros

It lets you run a subscription-based eCommerce business which is a really useful option if recurring sales are part of your model.

Cons

A limitation is that you can't sell store gift cards directly. Instead, it only supports platform specific gift cards or sends customers over to the shop website to get gift cards there.

“my experience”

Pros

Pricing is very affordable and they even extended my free trial when I was dealing with financial difficulties at the beginning. That extra trial time gave me a real chance to learn how to set up my products for on demand sales. The platform is also very flexible and I can use it across all of my other devices.

Cons

One thing that was lacking was the explanation around shipping and tax costs. I had to work those parts out on my own because the details weren't clearly provided.

“helpful search and save tools”

Pros

The search button and the save button are really useful.

Cons

It would be even better if the app included videos for the products.

“worth the investment!”

Pros

It gives business owners a solid basic platform and lets you test your product before fully committing and both the product itself and the platform feel worth the money.

Cons

Building the website was challenging at first so bringing in a creative director to offer input ended up being really helpful while putting my site together.

“stores blocked without warning”

Pros

The platform and website are easy to use, with an interface that feels simple to figure out.

Cons

Customer support is terrible and they can block stores without any notice which is a major problem.

“Polished UX”

Pros

Working with it was really easy and the overall user experience feels polished. Setting up the platform and launching sales took very little effort.

Cons

There are still a few design limitations although the platform 2.0 has addressed some of them.

“love the monthly pricing”

Pros

Setting up and using the platform has been really easy and I especially appreciate paying one monthly fee instead of being charged for every item.

Cons

I honestly haven't run into any downsides yet. I'm really loving this product.

“has free templates”

Pros

Using this platform was really easy and I loved being able to build out my website using the free templates.

Cons

A few of the themes can be tricky to customize and end up requiring code changes so having more customer support for situations like that would be really helpful.

“doesn't take too much time”

Pros

Takes very little time to get a store live which is one of its biggest strengths. A major benefit is not needing to come in with your own credit card processor since it takes care of that at a fair price. Another advantage is that within just a few hours sometimes less, you can have a fully functional online store running that looks professional. I've worked with it from both sides as a developer/reseller and as an actual user so I've been able to see how it performs in both roles.

Cons

The product attribute setup could use improvement because it feels a bit outdated and can be hard to style or configure when your requirements are more complex, like selling customized products. Some of the stronger features such as full control over checkout page customization are locked behind the highest-tier plan which costs well over $2000 a month in hosting fees. On top of that other important functions tied to deeper customization often require third party plugins and those usually come with added monthly costs.

“Strong analytics”

Pros

Right from the start, it has been very accessible and simple to work with and we've had a really trouble-free experience using it. The analytics are also a big plus and give us valuable insight.

Cons

At this point there isn't really anything we dislike about it although getting access to more advanced features does require moving up to the next pricing tier.