ebrahim mohmmed
Architecture & Planning, 11-50 employees
More than a year
“Great start for online selling!”
Pros
Working with this app has been really enjoyable because it's flexible, simple to set up and practical to use. It's a solid way to begin working in the online business space.
Cons
I haven't come across anything bad about this app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Tony Diaz
Printing, 11-50 employees
More than a year
“accessible setup for anyone”
Pros
Using this platform feels so easy and accessible that even my 8-year-old could probably set up an online store with only a little help from an adult.
Cons
At this point, we really haven't run into any problems or complaints with the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Computer Software, 1-10 employees
More than a year
“clean design”
Pros
The interface has a clean design, the platform feels lightweight to use and it includes a full set of features that work well for businesses at any stage of ecommerce growth.
Cons
Downside is that billing is in dollars and there's also a fee charged on each transaction.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Letha Davis
Arts and Crafts, 1-10 employees
More than a year
“has everything you need”
Pros
Compared with other ecommerce platforms, the platform feels like the most complete solution out there. It covers just about everything and I don't have to stress over website maintenance or plugin updates. The store pretty much takes care of itself and it's definitely worth what it costs.
Cons
The one part that can be tricky is figuring out how to customize the theme and the better-looking themes tend to be really pricey.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“mobile setup in a day”
Pros
Being able to build my store right from my phone was a huge plus and I had everything up and running in under 24 hours.
Cons
One thing I wasn't a fan of was needing to rely on third-party integrations for some of my store's essential functions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Imran Shaik Mohideen
Broadcast Media, 1-10 employees
Less than a year
“essential tool”
Pros
Everything I need for my business is packed into it especially the features and integrations. The site is simple to manage, portable and having it all built into one app makes the whole experience really convenient.
Cons
The only downside is that the free version lasts just 7 days. It would be much better to have an ongoing free plan with limited features since that would give people more time to try it and likely convince them to purchase later.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Fidelis Achugamonye
Wholesale, 11-50 employees
More than a year
“powerful storefront”
Pros
When it comes to selling my products online, the platform has been the best fit for what I need. The storefront looks really nice and it comes with excellent features that help me sell products, promote my goods and accept payments from customers online. On the marketing side, being able to connect my social media accounts makes promoting products much more convenient. the platform also helps me rely less on inventory management since I can dropship products from Alibaba. I was able to connect multiple payment methods using a ready-made the platform store and the whole setup process was simple and easy to use.
Cons
At the moment, I do not really have any major complaints. My only wish is that they would extend the trial period or lower the starting price because some of us in Africa may not get a customer to buy our products during the trial phase. That can make it less encouraging to launch a store. It works perfectly for people who already have customers.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Troy Troy
Apparel & Fashion, 1-10 employees
More than a year
“Makes things convenient”
Pros
Having the website, inventory and POS together in one system is a huge plus. It also connects really well with marketing apps which makes managing everything much more convenient.
Cons
There are a few built in limitations in the POS when it comes to handling exchanges and returns.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Oluwadare Adedeji
Marketing and Advertising, 1-10 employees
More than a year
“helpful marketing”
Pros
One thing that really helps this platform is the built in email marketing tool which lets you manage a list of more than 2,000 subscribers at no cost. On top of that, the abandoned cart recovery feature is useful for bringing shoppers back and boosting sales.
Cons
A drawback is that their payments (the platform's built in payment processor) is only available in selected countries. It's also frustrating that you have to pay for plugins to get basic functions like credit card payments.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Samantha Murray
Media Production, 1-10 employees
Free Trial
“amazing website experience”
Pros
This software has been amazing to use and I really love it because of the website itself.
Cons
I haven't had any problems with this website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shakema Jennings
Hospital & Health Care, 500+ employees
More than a year
“well organized selling platform”
Pros
Using this platform feels very easy. It's really useful for people who sell and buy items and everything is laid out in a very organized, well thought out way. The website is also just as informative which makes the whole experience even better.
Cons
Can't really say anything bad about it because I truly love this program and it does what it says. That being said, it may not be for everyone and it might not be the right software for some people.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Matt Scott
Apparel & Fashion, 101-500 employees
More than a year
“fast set up”
Pros
Starting out and getting used to the platform happens quickly and there's a wide range of apps that integrate well with it.
Cons
The built in analytics feel very limited. You'll probably need a third-party tool to get the deeper data and insights you actually need.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Sophie Jordi
Environmental Services, 11-50 employees
More than a year
“user friendly store management”
Pros
the platform has been a pleasure to use. It's very user friendly and simple to set up which made onboarding quick for us. One of the biggest advantages is how well it connects with our accounting software--invoices are automatically generated in the platform and then marked as paid in our accounting system which saves a lot of time.
Cons
I honestly don't have any major complaints about the software. If anything could be improved, it would be the way invoices are exported to the accounting software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Crystal Acfalle
Medical Practice, 1-10 employees
More than a year
“has built in labels”
Pros
Navigating it feels pretty easy! You can create shipping labels right inside the platform instead of jumping over to a separate site which saves time. It also isn't overly complicated for new employees to pick up and remember.
Cons
The shipping cost feature has been hard to work out. the platform calculates shipping by weight but we sell supplements that come in different sizes and shapes and need different box sizes. The bottle weights can also vary from one product to another regardless of size so we end up charging customers less for shipping than what it actually costs us.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
John John
Retail, 1-10 employees
More than a year
“Excellent!”
Pros
Got our online store up and running very easily and the catalog and order management tools have been excellent! It also connects with a huge number of sales channels which makes accessing and keeping listings updated much more manageable.
Cons
Issue is that it needs quite a few add ons before you can really get everything working the way you want. At first it seems inexpensive because the base cost is fair for what's included but many of the features people expect from most online stores require buying additional apps. The issue is not only the app pricing itself but also how much they can slow down the site based on Google Insights speed reports. On top of that, there are known problems in the forums that apparently go back more than five years and the platform comes across as if it has largely ignored them.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Danielle Johnson
Apparel & Fashion, 51-100 employees
More than a year
“doesn't take much effort”
Pros
Feels very easy to get started with. It's a simple platform that doesn't take much effort to set up or use which makes it a strong choice for anyone who wants a complete solution without dealing with the technical side of development or hosting. The platform itself provides the software and hosting needed to launch the site and the admin panel is accessible and user friendly. The interface overall is polished and appealing too.
Cons
A downside to it for an eCommerce store is that its themes are customized through the the platform Liquid system which can feel too technical for people without development experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Juan macedo
Computer Software, 500+ employees
More than a year
“My thoughts”
Pros
Is an excellent platform for building an ecommerce business. It's scalable, secure and reliable and it supports millions of entrepreneurs as they grow in the retail space. Getting a store up and running is also very simple.
Cons
Something that could be better is its built in resources for promoting user stores. It would help a lot if the platform offered stronger tools and support to help users market their shops and products.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Johnny Lay
Retail, 1-10 employees
More than a year
“Clean navigation”
Pros
Using this feels very easy especially when it comes to getting around the platform and adding products. Uploading images and setting pricing is simple so managing the store doesn't take much effort.
Cons
The part that takes more work is setting up marketing across social media platforms. That side isn't as easy and can be a bit harder to get configured properly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Keith Hovey
Information Technology and Services, 1-10 employees
Less than 6 months
“well designed”
Pros
Right from the start, the backend felt thoughtfully designed and easy to work with. I was able to get an online store up and running within minutes using my existing product catalog and connecting it to the rest of my current product stack was clear and simple to follow.
Cons
There's just one feature I absolutely need before I could switch from my current provider and frustratingly it isn't included as a standard option here. Having to pay extra for key/code distribution makes changing platforms pointless for me since it would only raise my monthly operating costs. Aside from that, the feature sets across most ecommerce platforms feel pretty much the same anyway.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Liam Corbett
Retail, 1-10 employees
More than a year
“Good for beginners”
Pros
It works really well for me since I'm not very well informed about building websites and it lays everything out clearly especially with how it connects to my add-ons and social media.
Cons
At times, the sheer number of options and plugins can feel overwhelming and if you add too many, they can end up slowing the webpage down.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9