Shopify Software Reviews

“clean interface”

Pros

Moving around the platform feels very easy and the interface is well designed so everything I need is quick to access.

Cons

A few of the bulk tasks still take way too much manual effort which has been frustrating and honestly surprising. For example, when setting a collection's products to LIVE, it has to be done page by page with only 50 items at a time. The bulk editor also doesn't help much since I still end up selecting products one by one.

“Good experience”

Pros

The interface was very easy to figure out and connecting it with other platforms was fairly simple too.

Cons

At the time, it was missing some built-in features so adding new functions to the site often meant relying on plugins.

“Love it!”

Pros

From a small setup to a fast growing operation, the platform has handled our growth the whole way through. It's a great fit for small businesses but it also keeps pace as things expand. Since it's becoming so widely used across fashion and ecommerce, customers already have a sense of how things work which means fewer questions coming into our customer service team. The customization options are excellent and the app integrations really help improve workflow so everything runs efficiently in one platform. Support is also very responsive and on the rare occasions we need help, any issue is usually resolved within about 10 minutes.

Cons

One thing that can be frustrating is when the platform rolls out updates and features or settings that used to be in one place get moved somewhere else. That can make it harder to figure out and stay on top of where everything is. It would be really helpful if they sent an email notification ahead of those changes so users know when to expect them and what to look for.

“solid platform for online sales”

Pros

It works well for selling online including digital products and services.

Cons

I don't have any complaints. It's a really good cloud-based platform and everything has been going well.

“beginner friendly”

Pros

Starting out feels very beginner friendly especially for small businesses. It also works well with a wide range of apps which makes it easier to add features as needed.

Cons

The part I like least about it is that the lower pricing seems to come at the expense of poor support while many of the more useful features end up costing extra.

“quick setup”

Pros

Using it is really easy! Even without any previous experience, the whole setup process feels simple and without any trouble.

Cons

Costs can climb pretty quickly. Once you add the base subscription, paid themes and the apps you end up needing, the monthly expense starts to add up fast.

“user friendly storefront builder”

Pros

The best thing about it is how user friendly the interface is. It makes setting things up and managing the store feel easy and comfortable.

Cons

A drawback is that it depends a lot on third party apps for many features and that can create compatibility problems as well as extra costs. If that gets improved, it would be much better.

“excellent support”

Pros

Its 24/7 customer support has to be the best part! They're very attentive and the community partners are just as helpful. It's one of the best communities out there when it comes to sharing useful information.

Cons

Something I can criticize about it is that the cart page isn't simple to customize unless you're on the Plus version

“simple setup”

Pros

Navigating it feels very accessible. Everything is laid out clearly so it's easy and simple to learn without much effort.

Cons

I haven't run into any problems with it at all. It's honestly one of my favorite platforms to use.

“fast launch for online sales”

Pros

Setting up everything is very quick and you can start selling online in no time.

Cons

The pricing feels too high across the board. Themes and plugins are especially expensive.

“all in one retail powerhouse”

Pros

It covers everything we need for both our physical retail shop and our online store. The integration between the two is smooth, the platform is simple to work with and whenever support is needed, they're always helpful--although that rarely happens because the software is built so well.

Cons

At times, you end up paying for pricey third party apps when you have a very specific niche requirement but that feels like part of the cost of running the business. That's honestly the only downside that comes to mind.

“powerful dashboards for engagement”

Pros

The platform works really well for customer engagement and managing relationships. The dashboards are easy to use and make things simple to keep track of.

Cons

Pricing is definitely on the high side. Unlocking the full set of features can get pretty expensive.

“Custom design”

Pros

You can either begin with one of the many templates it provides or hire a professional to build a custom site customized to your needs.

Cons

I'm not a fan of the high transaction fees which feel like they're meant to push us toward using the Payments.

“Accessible interface”

Pros

From the very first use the interface feels accessible even for beginners. The platform supports multiple payment methods, customer support is easy to reach and responds quickly and the whole experience is really well suited for mobile use!

Cons

The less pleasant point remains the fees associated with using the solution.

“Great tool”

Pros

Setting up a store on this platform is incredibly simple and you can start selling pretty much anything you want without much trouble.

Cons

I've heard cases where payments get blocked for certain sellers based on the type of products they offer.

“user friendly from day one”

Pros

The best part of the platform for me was how simple it was to use.

Cons

Honestly there wasn't really anything I disliked about it.

“professional powerhouse for online business”

Pros

It feels like a professional powerhouse with everything needed to build and manage a website or run an online business.

Cons

Getting around all the different options and features can be pretty challenging. It can feel confusing at times and it takes a while to become familiar with all the details.

“selling products is effortless”

Pros

Listing products and selling them on my own site with the platform has been really easy. I can add products without any trouble and without having to deal with complicated steps which makes the whole process very convenient.

Cons

One area that feels a bit lacking to me is the site design side. Whenever I want to change something about my store's design, it's not very simple to do and the process comes across as a little complicated.

“organized sales with useful reporting”

Pros

Was quick to get started with and the dashboard, reporting and integrations with other software have been really helpful for us. It has also made online purchasing much more organized and convenient for our clients.

Cons

Something that could be better is the visual customization since the storefronts feel a bit limited in how much they can be customized.

“Quite reliable”

Pros

Simple to work with, the interface is nice and it usually runs without many bugs.

Cons

A drawback is that certain functions and features I relied on keep getting changed.