Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MR
Muhammad R.

Computer Software, 1-10 employees

Free Trial

5.0

“beautiful designs”

Pros

The designs are fantastic. I was able to create an awesome movie using Squarespace and the characters turned out really well. The community also has a lot of nice people which made the whole experience even better.

Cons

Didn't like the templates and the client side of things. For some reason clients seemed more drawn to GoDaddy and I'm not really sure why.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TV
Tammie V.

E-Learning, 1-10 employees

More than a year

4.0

“Simple site building”

Pros

Creating a webpage with Squarespace was pretty simple and it was simple to build a site that matched what I needed.

Cons

The overall interface didn't really work for me. The email integration felt lacking and connecting it with other systems was difficult.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

TH
Trinity H.

Education Management, 11-50 employees

More than a year

5.0

“clean templates and easy customization”

Pros

Developing a polished, professional website with Squarespace feels very approachable even without much technical know-how. The templates look clean and modern and I appreciate being able to customize the layout, add products, upload photos and handle everything from one place.

Cons

A few settings can be hard to track down especially when dealing with products, inventory and availability. I've run into cases where an item looked available in the settings but showed up as out of stock on the live site. Problems like that can be frustrating to troubleshoot since the fix is not always clear.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

WB
William B.

Education Management, 1-10 employees

More than a year

4.0

“No coding needed”

Pros

I think its fantastic that it simplifies the process of creating a website without much (or any!) coding knowledge needed from the user. The interface and page builder are also simple enough that my other team members can jump in and understand how to make updates without much trouble.

Cons

Squarespace can definitely get expensive especially if you're on a plan that includes payment features when you're not actually selling anything on the site. A few of the builder tools can also be buggy and it sometimes feels a bit limiting creatively compared to other platforms.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

DC
Daniel C.

Consumer Goods, 500+ employees

More than a year

5.0

“Fast drag and drop editor”

Pros

Building my photography portfolio with the drag-and-drop editor was incredibly fast and I had everything set up within minutes. The mobile responsiveness is excellent too so clients get the same polished layout whether they're viewing it on a phone, tablet or desktop.

Cons

The templates look fantastic but support can be a little slow to respond sometimes taking a day or longer. Pricing also feels somewhat high for a small business that only needs basic e-commerce features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

AP
Amee P.

Veterinary, 1-10 employees

More than a year

5.0

“outstanding website builder”

Pros

Setting up sites with Squarespace has been incredibly simple for me. The website builder is definitely the standout feature. You can put together a site quickly make edits whenever needed and choose from themes fonts templates and plenty of other design options. It also offers really solid value for the price and I've never run into any problems using it.

Cons

Honestly I don't have any complaints. It ended up working perfectly for exactly what I needed and I'm really happy with how well it fit my situation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS
Heather S.

Farming, 1-10 employees

More than a year

5.0

“reliable templates and support”

Pros

I've been using Squarespace for more than 10 years and it has been a really positive experience. Their customer support is excellent and I really enjoy the templates they offer. Building a website on my own is also very simple and convenient.

Cons

Every now and then, I run into website issues that take more than a day to get sorted out. It doesn't happen often but there are times when the response from support takes a little longer than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ND
NIGEL D.

Transportation/ Trucking/ Railroad, 500+ employees

Less than a year

4.0

“built-in SEO tools”

Pros

I appreciate that it offers polished, professional templates that feel modern and well-designed. The drag-and-drop editor is user-friendly and doesn't require any coding which makes building a site much more approachable. It also comes with built-in SEO, scheduling, marketing and ecommerce features so there's less need to rely on extra plugins.

Cons

Making more advanced layout customizations can take some time to figure out so there is a bit of a learning curve there. Support is mostly handled online which may be frustrating if you prefer having phone support available. The pricing is also a bit higher compared to some other website builder options.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

EA
Estrella A.

Computer Software, 51-100 employees

More than a year

4.0

“clean layouts”

Pros

Squarespace comes with a polished interface and flexible page layout options that make building pages feel simple. The built-in payment gateway integrations are especially helpful because we can launch secure checkout pages quickly without having to write any backend code.

Cons

Working with custom JavaScript can be limiting when it comes to debugging and I've also run into occasional CSS rendering bugs and issues when adding bespoke scripts into templates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

PB
Philip B.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Effortless website building”

Pros

Creating, updating and managing websites with Squarespace has been really simple whether it's for my own site or for client projects. It makes the whole process feel very manageable.

Cons

It'd be better to see slightly lower fees although the pricing is already pretty competitive as it is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MT
Michael T.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“quick POS setu”

Pros

Having everything in one place with Squarespace has been really helpful for my business. It handles point-of-sale for both in-person and online orders and the whole setup was surprisingly quick. I had it up and running within minutes.

Cons

Pricing is a problem. It charges some pretty steep fees and the verification process was also a bit of a hassle. At least with my account, getting everything approved took more effort than I expected.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

LG
Leah G.

Automotive, 1-10 employees

More than a year

4.0

“professional sites without the hassle”

Pros

Squarespace is simple to use gives websites a polished and professional look and makes creating or updating pages easy even if we don't have much technical experience.

Cons

A few features can feel restricted unless you move to a higher plan and customizing certain areas of the site isn't always as flexible as I expected.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

FD
Felix D.

Automotive, 500+ employees

More than a year

5.0

“stylish templates”

Pros

Building a polished, professional website with Squarespace felt very approachable even without advanced technical knowledge. The templates look modern and attractive, the page editor is simple to use and having content management, domains, e-commerce and payments all in one platform is really convenient. It delivers strong value for the price and makes the whole website creation process feel efficient and simple.

Cons

Even though Squarespace is very user-friendly the customization options can feel a bit restricted when compared with fully open platforms. Some more advanced design adjustments need custom code and the pricing may feel higher than certain competitors if you only need a basic website. I also ran into occasional limitations when trying to connect specific third-party tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

AL
Aaron L.

Media Production, 1-10 employees

More than a year

5.0

“user friendly interface”

Pros

Whenever I need to build a website, Squarespace is usually the platform I turn to. The templates are beautiful and offer a nice variety and the interface is user-friendly enough to create a polished, professional-looking site without much hassle.

Cons

It isn't the most affordable website builder out there. It also seemed to be missing a few features that other platforms offered although that may have changed since the last time I used it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

ML
Micah L.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“simpler domain management”

Pros

Having it handle my domain registration now has been a big plus. Since the Google Domains acquisition, managing everything in one place has made things a lot more convenient for me.

Cons

Customer support still hasn't improved as much as I hoped especially compared to when I first started using the platform years ago.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Education Management, 1-10 employees

Less than a year

4.0

“budget-friendly platform”

Pros

When I'm working with a limited budget for custom development Squarespace is a really solid option. We relied on it during the first few years of building our brand and it made getting started incredibly simple. It also comes with plenty of plugin options which added a lot of flexibility.

Cons

The themes can start to feel a bit repetitive and somewhat generic. On top of that some functionality areas do feel limited depending on what you need.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

SP
Samitha P.

Information Technology and Services, 11-50 employees

Free Trial

3.0

“Limited flexibility”

Pros

Beautiful, professional-looking templates and a simple drag-and-drop editor make it feel effortless to put together a polished website. It works especially well for small businesses like ours.

Cons

When I want to customize layouts beyond what the platform is built to handle then the limitations become more pronounced (especially when compared with builders that offer full flexibility).

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

AC
Andy C.

Sporting Goods, 51-100 employees

More than a year

4.0

“professional templates”

Pros

When we needed a fast way to showcase our sporting goods line to potential retail partners, Squarespace got the job done without us having to involve IT. The templates look polished enough to use in client presentations and it's honestly convenient being able to update product specs myself whenever manufacturers adjust their pricing. The mobile version matters a lot too especially since buyers are usually checking things on their phones at trade shows. I also depend on the analytics to track which product pages are getting traffic from our email campaigns.

Cons

Commerce tools feel pretty limited for B2B sales. There's no way to create separate pricing tiers for wholesale and retail clients so I still end up sending individual quotes over email. The search function also struggles once you're dealing with hundreds of SKUs. On top of that, we paid extra for features we don't even use because we're not really running a full online store.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

RW
Ronald W.

Design, 1-10 employees

More than a year

5.0

“Expanding template selection”

Pros

Squarespace has built a strong reputation and they've kept expanding the template selection which is a big plus.

Cons

As a designer you're somewhat restricted in how much you can move around or customize the templates. The website builder leans more toward a drag-and-drop approach.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SS
Samuel S.

Real Estate, 11-50 employees

More than a year

4.0

“Easy professional sites”

Pros

Building a professional-looking website with Squarespace feels easy even without much technical or design background. The templates look clean and modern and customizing them is simple for me.

Cons

It can start to feel a bit restrictive once you need advanced features or very specific integrations. Certain changes also end up taking more effort than expected compared with platforms that offer more flexibility.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7