Total 19 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Kayla

Child Day Care Service, 1-10 employees

More than a year

5.0
November 2024

Easy to use once you get the hang of it

Pros

I really appreciate the feature that lets me turn off certain parts of my website, like specific tabs. I can hide them from the public, but still view and edit them until I'm ready to make them visible again.

Cons

It was a bit difficult to learn how to use it at first but once I got the hang of it, it became much easier!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2024

The top platform for website design

Pros

I like the user-friendly and clean interface and the potential to create beautiful, polished designs.

Cons

While it offers a lot of functionality, it comes at a cost, and the pricing can get pretty high depending on the features we include.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Furniture, 11-50 employees

More than a year

4.0
November 2024

Quick and simple

Pros

It's amazing how quickly I can implement changes and see immediate results.

Cons

Sometimes, maneuvering the modules and adjusting the spacing of text can be tricky for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

B

Bijay

Computer Software, 1-10 employees

Less than 6 months

4.0
November 2024

Great for building website

Pros

Squarespace makes building a professional website so easy. Even as a beginner, I was able to create a website for portfolios, shops, businesses and organizations.

Cons

It works well for small businesses, shops and portfolios but organizing larger data or managing an enterprise website can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

K

Kitti

Education Management, 1-10 employees

Free Trial

5.0
November 2024

A website builder that looks professional

Pros

It's a professional-looking, easy-to-use website builder that's perfect for small businesses like ours.

Cons

I think some of the premium features are quite pricey.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Tammy

Oil & Energy, 500+ employees

Less than a year

5.0
November 2024

Ideal for small business websites

Pros

It's incredibly easy to use and very efficient for my small business needs.

Cons

The platform can sometimes be slow, especially if the Wi-Fi in our area isn't great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Lauren

E-Learning, 101-500 employees

More than a year

4.0
November 2024

Solid platform, but limited in customization options

Pros

It's very user-friendly and provides a solid range of customization options for my site.

Cons

We definitely feel limited in terms of customization, and it can be hard to figure out how to make the site exactly how we want it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Carlos

Marketing and Advertising, 51-100 employees

More than a year

5.0
November 2024

Built my site in less than an hour

Pros

Squarespace has really impressed me with how easy it is to build a beautiful website. The templates are modern and stunning, the drag-and-drop interface is intuitive and they offer built-in features like blogging and e-commerce. My attention to detail and the platform's aesthetic features really help make my website stand out.

Cons

The templates are a great starting point but they can feel restrictive when it comes to customization compared to other website builders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0
November 2024

Easy to use tool

Pros

The templates are really simple to use, even if you're a beginner at web building. I had no difficulty in handling it.

Cons

I have found that the pricing is higher as compared to other website builders.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

4

K

Kerrissa

Accounting, 1-10 employees

More than a year

5.0
November 2024

Very user friendly

Pros

Squarespace is so user-friendly. I can easily modify my website through the platform and app.

Cons

There are some limitations in terms of how I customize the layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Food & Beverages, 1-10 employees

More than a year

3.0
November 2024

Perfect for designing service-based websites

Pros

It's simple for building simple websites and managing domains. When I've needed customer service, they've been extremely helpful, whenever I've been able to get in touch with them.

Cons

I think the simple website-building tools are a bit restrictive, leaving less room for customization. Squarespace seems better suited for content-driven websites rather than e-commerce-focused ones.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

A

Anwar

Marketing and Advertising, 51-100 employees

More than a year

4.0
November 2024

easy to navigate

Pros

The CMS is so easy to navigate, using it is a breeze. I really like this so far.

Cons

Setting up revenue tracking can be tricky and it's a bit disappointing that I can only create a shopping feed for the USA right now, not for the UK.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

S

Sarah

Retail, 1-10 employees

More than a year

4.0
November 2024

Getting the most out of Squarespace

Pros

The onboarding process was really smooth for our team, and it was easy to navigate.

Cons

It's not very easy to use, and my prior experience with an e-commerce platform is definitely helpful.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

C

Cheyenne

Arts and Crafts, 1-10 employees

More than a year

5.0
November 2024

Fantastic product

Pros

It's easy to use whether I have Wi-Fi or not. I love that about it!

Cons

It tends to be slow when handling large amounts of data, especially if I have to handle multiple transactions at once.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H

Hannah

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2024

The best tool available

Pros

Squarespace is incredibly simple to use, and the interface is very simple.

Cons

When I used Squarespace in the past, it felt too rigid. I wish there were more customization options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

L

Lillian

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
November 2024

Affordable and easy-to-build websites

Pros

I can easily create my own website without needing a professional to do it for me.

Cons

It's also difficult to get in touch with customer service when we need help.

Rating Distribution

Ease of use

9

Value for money

3

Customer Support

7

Functionality

10

D

Daphnah

Design, 1-10 employees

More than a year

4.0
November 2024

The easiest way to create a stunning website

Pros

I like how easy it is to use and customize. There's really not much of a learning curve compared to other website-building platforms.

Cons

One of my biggest frustrations is that the pricing can get really expensive especially since you have to keep adding features to your subscription.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

B

Bill

Staffing and Recruiting, 1-10 employees

More than a year

5.0
November 2024

Excellent product, definitely recommend!

Pros

It's easy to use, navigate and set up. I've been using Squarespace for about six years now. I built my website from scratch, customizing the background, UI and design effortlessly. I also added a password-protected page and the product has been fantastic.

Cons

Like with most website design templates, there are limitations to creativity. I wish I could set up a forum for discussion or a subscription-based product but I don't think Squarespace offers that functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Jade

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2024

Highly recommended!!!

Pros

My favorite part of Squarespace is that they sent me a free card swipe reader to plug into my phone's charging port. It's an awesome tool for my baking business, and I plan to use it again in the future.

Cons

So far, I haven't encountered any major downsides with Squarespace during my use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10