
Squarespace Reviews
Total 19 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars42%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kayla
Child Day Care Service, 1-10 employees
More than a year
“Easy to use once you get the hang of it
Pros
I really appreciate the feature that lets me turn off certain parts of my website, like specific tabs. I can hide them from the public, but still view and edit them until I'm ready to make them visible again.
Cons
It was a bit difficult to learn how to use it at first but once I got the hang of it, it became much easier!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“The top platform for website design
Pros
I like the user-friendly and clean interface and the potential to create beautiful, polished designs.
Cons
While it offers a lot of functionality, it comes at a cost, and the pricing can get pretty high depending on the features we include.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Furniture, 11-50 employees
More than a year
“Quick and simple
Pros
It's amazing how quickly I can implement changes and see immediate results.
Cons
Sometimes, maneuvering the modules and adjusting the spacing of text can be tricky for me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Bijay
Computer Software, 1-10 employees
Less than 6 months
“Great for building website
Pros
Squarespace makes building a professional website so easy. Even as a beginner, I was able to create a website for portfolios, shops, businesses and organizations.
Cons
It works well for small businesses, shops and portfolios but organizing larger data or managing an enterprise website can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Kitti
Education Management, 1-10 employees
Free Trial
“A website builder that looks professional
Pros
It's a professional-looking, easy-to-use website builder that's perfect for small businesses like ours.
Cons
I think some of the premium features are quite pricey.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tammy
Oil & Energy, 500+ employees
Less than a year
“Ideal for small business websites
Pros
It's incredibly easy to use and very efficient for my small business needs.
Cons
The platform can sometimes be slow, especially if the Wi-Fi in our area isn't great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lauren
E-Learning, 101-500 employees
More than a year
“Solid platform, but limited in customization options
Pros
It's very user-friendly and provides a solid range of customization options for my site.
Cons
We definitely feel limited in terms of customization, and it can be hard to figure out how to make the site exactly how we want it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carlos
Marketing and Advertising, 51-100 employees
More than a year
“Built my site in less than an hour
Pros
Squarespace has really impressed me with how easy it is to build a beautiful website. The templates are modern and stunning, the drag-and-drop interface is intuitive and they offer built-in features like blogging and e-commerce. My attention to detail and the platform's aesthetic features really help make my website stand out.
Cons
The templates are a great starting point but they can feel restrictive when it comes to customization compared to other website builders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 1-10 employees
Less than a year
“Easy to use tool
Pros
The templates are really simple to use, even if you're a beginner at web building. I had no difficulty in handling it.
Cons
I have found that the pricing is higher as compared to other website builders.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
4
Kerrissa
Accounting, 1-10 employees
More than a year
“Very user friendly
Pros
Squarespace is so user-friendly. I can easily modify my website through the platform and app.
Cons
There are some limitations in terms of how I customize the layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Food & Beverages, 1-10 employees
More than a year
“Perfect for designing service-based websites
Pros
It's simple for building simple websites and managing domains. When I've needed customer service, they've been extremely helpful, whenever I've been able to get in touch with them.
Cons
I think the simple website-building tools are a bit restrictive, leaving less room for customization. Squarespace seems better suited for content-driven websites rather than e-commerce-focused ones.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Anwar
Marketing and Advertising, 51-100 employees
More than a year
“easy to navigate
Pros
The CMS is so easy to navigate, using it is a breeze. I really like this so far.
Cons
Setting up revenue tracking can be tricky and it's a bit disappointing that I can only create a shopping feed for the USA right now, not for the UK.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
7
Sarah
Retail, 1-10 employees
More than a year
“Getting the most out of Squarespace
Pros
The onboarding process was really smooth for our team, and it was easy to navigate.
Cons
It's not very easy to use, and my prior experience with an e-commerce platform is definitely helpful.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Cheyenne
Arts and Crafts, 1-10 employees
More than a year
“Fantastic product
Pros
It's easy to use whether I have Wi-Fi or not. I love that about it!
Cons
It tends to be slow when handling large amounts of data, especially if I have to handle multiple transactions at once.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hannah
Marketing and Advertising, 1-10 employees
More than a year
“The best tool available
Pros
Squarespace is incredibly simple to use, and the interface is very simple.
Cons
When I used Squarespace in the past, it felt too rigid. I wish there were more customization options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Lillian
Health, Wellness and Fitness, 1-10 employees
More than a year
“Affordable and easy-to-build websites
Pros
I can easily create my own website without needing a professional to do it for me.
Cons
It's also difficult to get in touch with customer service when we need help.
Rating Distribution
Ease of use
9
Value for money
3
Customer Support
7
Functionality
10
Daphnah
Design, 1-10 employees
More than a year
“The easiest way to create a stunning website
Pros
I like how easy it is to use and customize. There's really not much of a learning curve compared to other website-building platforms.
Cons
One of my biggest frustrations is that the pricing can get really expensive especially since you have to keep adding features to your subscription.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
8
Bill
Staffing and Recruiting, 1-10 employees
More than a year
“Excellent product, definitely recommend!
Pros
It's easy to use, navigate and set up. I've been using Squarespace for about six years now. I built my website from scratch, customizing the background, UI and design effortlessly. I also added a password-protected page and the product has been fantastic.
Cons
Like with most website design templates, there are limitations to creativity. I wish I could set up a forum for discussion or a subscription-based product but I don't think Squarespace offers that functionality.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jade
Marketing and Advertising, 1-10 employees
Less than a year
“Highly recommended!!!
Pros
My favorite part of Squarespace is that they sent me a free card swipe reader to plug into my phone's charging port. It's an awesome tool for my baking business, and I plan to use it again in the future.
Cons
So far, I haven't encountered any major downsides with Squarespace during my use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10