Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DS

Darren S.

Computer Software, 11-50 employees

Less than 6 months

4.0
January 2026

Covers almost everything

Pros

Putting together a professional, high performing website with Squarespace takes very little time and the range of templates gives you plenty of attractive starting points. It covers pretty much everything in one place too, including SSL, SEO, marketing campaigns, ecommerce and a good selection of integrations.

Cons

The downside is that template customization is fairly limited so if you want your site to look noticeably different from the original design, you may hit a wall. Wordpress is much more flexible in that regard. Also because it keeps everything inside its own platform, you end up fairly locked in and moving or exporting your site elsewhere can be difficult.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

OB

Oliver B.

Marketing and Advertising, 11-50 employees

Free Trial

5.0
January 2026

Offers decent support

Pros

it has been excellent value for the price and the customer support team is always incredibly helpful whenever needed. Overall it's very easy to use and I haven't run into any bugs or technical issues at all.

Cons

At this point I honestly haven't had any problems with it. The interface looks professional and the page layout is simple to work with which makes it especially beginner-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TV

Thomas V.

Market Research, 51-100 employees

Less than a year

5.0
January 2026

Cost-effective boost for growth

Pros

Running my small business has been a lot more manageable with this service. It's extremely simple to use, does a really good job supporting business growth and the pricing feels cost-effective compared with other options out there.

Cons

The free trial would have been better if it included more functions and features and the mobile app could be a bit more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DA

Dharmpreet A.

Financial Services, 1-10 employees

More than a year

5.0
January 2026

Versatile platform for branding

Pros

At work I rely on Squarespace every day to simplify website design and put together creative sites and portfolio showcases efficiently.

Cons

It has consistently handled everything I need, from supporting our financial services branding to helping us run webinars and conferences without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DS

Dave S.

Consumer Services, 1-10 employees

More than a year

5.0
January 2026

powerful site builder and templates

Pros

Building a website with Squarespace feels powerful without being complicated. It gives you full control over your page layout while also offering plenty of prebuilt templates to start from. On top of that it delivers really good value for the price.

Cons

Only downside I can think of is that it offers so many template options that it actually took me a while to decide which one I wanted to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT

brianna t.

Professional Training & Coaching, 1-10 employees

More than a year

3.0
January 2026

Quite pricey!

Pros

It makes invoicing simple and the platform is user friendly when it comes to finding the information we need.

Cons

The transaction fee charged on each payment is higher than on other similar platforms. There are also restrictions on how much flexibility you have with the invoices.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

CK

Caroline K.

Health, Wellness and Fitness, 1-10 employees

Free Trial

3.0
January 2026

Limitations are annoying

Pros

It does a good job of combining professional looking design with a setup that still seems simple and accessible. There's less hassle, less of a learning curve and you can end up with a website you're genuinely proud of even without being a developer.

Cons

At the same time it starts to feel restrictive right when you want more flexibility, added complexity or room to scale. On top of that leaving the platform after you're invested can be difficult and sometimes expensive. Those tradeoffs come with the stability and usability it offers.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

4

JL

Jessica L.

Events Services, 1-10 employees

Less than 6 months

4.0
January 2026

Liked it!

Pros

Designing the website is easy and the platform includes decent options for clients to make payments. They also offer marketing design tools which is a nice bonus.

Cons

One limitation is that there isn't an option to process a separate independent payment as you need to have the customer pay directly through the site.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KC

Kimberly C.

Executive Office, 1-10 employees

Less than a year

4.0
December 2025

Helps build website without a designer

Pros

Squarespace is very user friendly and it was simple to navigate and figure out. As a first time business owner without much budget to bring in a web designer, it really did exactly what I needed, even with zero web design experience. In the end my website turned out beautifully.

Cons

The only real downside for me was that the template options felt a bit limited for what I needed, although that may also have been because I wasn't completely sure what I wanted overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

OR

Oly R.

Design, 1-10 employees

More than a year

4.0
December 2025

Good tool

Pros

There's a strong selection of pre-designed templates which makes it possible for almost anyone to update content or build a simple website without much trouble.

Cons

Its templates don't offer as much flexibility or as many customization options as I'd want. I'd really appreciate having more control over things like fonts and layout choices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DJM

Dionne Joy M.

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2025

Packed with useful features

Pros

It is decent and consistent across the board which is something I really like. Plus it comes with plenty of features, the customer support is strong, pages load fast and the interface stays clean and organized. The mobile-responsive designs also work with almost no extra effort which makes it a decent choice for small businesses, creatives and entrepreneurs.

Cons

The tool does have some limits when it comes to flexibility. Even though the drag and drop editor is user-friendly, it can feel restrictive when you need very specific layouts, newsletters or more advanced customization. The pricing is also a bit high compared to some competitors especially if you need access to the more advanced features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HS

Holly S.

Fine Art, 1-10 employees

More than a year

5.0
December 2025

Has top-tier store tools

Pros

Squarespace really delivers when it comes to template quality and the online store experience. Building a professional, attractive website takes very little web development knowledge and that part feels hard to beat.

Cons

Getting a quick response from customer support can be a bit challenging when you need help right away. They do follow up consistently but sometimes the reply takes a full day or even longer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RC

Robert C.

Entertainment, 1-10 employees

Less than 6 months

3.0
December 2025

good start for beginners

Pros

It was easy to set up the website and email and it works well for beginners or anyone just launching a business.

Cons

The downside is the limited toolset especially when certain features you'd expect to be built in like the ability to display live Google reviews aren't available which would be really helpful for me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

CF

Claire F.

Civic & Social Organization, 1-10 employees

More than a year

3.0
December 2025

Very limited flexibility

Pros

Getting a site live on Squarespace doesn't take much effort and you don't need any coding knowledge to make it happen. You can update, edit and publish a website within minutes which is really convenient.

Cons

It does feel restrictive when it comes to editing. Only certain sections can be changed so the design flexibility isn't as open as it could be. On top of that the selection of website templates is fairly limited.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

NV

Neil V.

Construction, 11-50 employees

More than a year

4.0
December 2025

Great features for building sites

Pros

Squarespace comes with plenty of useful features that let you build a great, fully working website in a short amount of time without much hassle.

Cons

At the same time parts of it seem confusing. Compared with something like WordPress, customizing certain pages or sections the way you want can be a bit of a slog. It's more fiddly than I'd prefer.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KG

Kimberly G.

Veterinary, 11-50 employees

More than a year

5.0
December 2025

Overall great experience

Pros

Using Squarespace has been a really amazing experience as an all in one website platform. It lets you put together clean, modern-looking sites in just a few clicks, while still giving you plenty of room to dig in and fine-tune things when needed. One thing that has worked especially well is how simple it is to walk clients through the platform so they can confidently manage their own website afterward.

Cons

The templates look professional but there are definitely some limitations to them. A few of the individual modules also feel weaker than I'd expect. The Menu module especially for restaurants or pricing layouts, is more complicated than it should be and doesn't offer much flexibility in how it can be used.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

HFM

Herly Fiorella M.

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2025

Clean layouts and quick setup

Pros

Getting a site up and running with Squarespace takes just minutes and the layouts look professional. The design quality is strong and there are plenty of features available to work with.

Cons

At times certain settings are a bit tricky to track down, like code injection or the place to add custom CSS. Once you locate them, though, everything works well.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

MM

Michele M.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2025

Getting better everyday

Pros

The layouts look amazing and I really like that the platform keeps improving. Also it is very convenient that you can easily turn a blog post into an email campaign.

Cons

The only thing that comes to mind is that it could maybe offer even more features. Aside from that, finding the specific feature I am looking for can sometimes take a little effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RH

Ronisha H.

Consumer Goods, 1-10 employees

Less than a year

4.0
December 2025

proven helpful

Pros

When I started with Squarespace, I liked the wide range of template styles. They gave me a good foundation and the platform helped me push through the challenges of building my first website while I learned along the way.

Cons

The downside for me was that it felt a bit limited at times and it wasn't the easiest platform to navigate or figure out at first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD

christopher d.

Information Technology and Services, 1-10 employees

Less than 6 months

2.0
December 2025

limited optimization options

Pros

I find a basic website up and running easy especially for non-technical users. It also comes with plenty of built-in features that support a wide variety of use cases.

Cons

After helping a few clients with their websites, performance has been a recurring problem. The platform is somewhat restrictive when it comes to optimizing pages and assets which limits what you can really do to improve speed.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3