Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Environmental Services, 11-50 employees
Free Trial
“nice site-building options”
Pros
The choices it offered while building a website were really nice and gave me plenty of good-looking options to work with.
Cons
The biggest downsides were the price and the way they would make small changes without letting me know first.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Retail, 1-10 employees
Less than a year
“clean websites at your fingertips”
Pros
Putting together different websites with Squarespace is very easy and I can build what I need quickly right at my fingertips.
Cons
One thing I didn't love is that a few of the templates don't feel especially well designed and some of them come across as repetitive. Still, they generally deliver the clean website look you'd expect.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 11-50 employees
More than a year
“stylish site builder we love”
Pros
Running our website with Squarespace has been a very positive experience. It's simple to use and choosing designs that fit our industry is easy. We also rely on it to keep our blog updated and that has worked out really well for us.
Cons
Honestly I don't have any complaints. We really love it and recommend it to everyone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“simple setup, limited flexibility”
Pros
Building a website with Squarespace is fairly easy especially if you don't have a lot of technical experience.
Cons
The pricing feels high for what's included and the builder is quite restrictive and somewhat difficult to work with, even for our professional web developers.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
Fine Art, 11-50 employees
More than a year
“building and marketing in one place”
Pros
Being able to create and promote my business website from the ground up in one platform has been a big plus.
Cons
One downside is that when updates are released, there aren't any notifications and they don't always well integrated into the workflow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Education Management, 1-10 employees
Less than a year
“flexible post-launch integrations”
Pros
Using it has been very easy and adding code integrations after launch is just as simple.
Cons
Nothing to complain about at this point as it has been working really well for our organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“professional look without coding”
Pros
Squarespace tool is easy to use and the end result looked modern and professional. I never felt like I needed coding knowledge or advanced tech skills to build a site that looked really good.
Cons
At times the template customization felt a bit restrictive so I had to use a few workarounds. It wasn't always simple to place or move elements exactly where I wanted them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Staffing and Recruiting, 1-10 employees
More than a year
“all domains in one place”
Pros
Keeping all our domains under one account has been really convenient and everything is simple to access whenever we need it.
Cons
At times it can be difficult to get in touch with someone when we need help with a customer service issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Entertainment, 1-10 employees
Free Trial
“great templates and features”
Pros
Squarespace comes with a wide range of features, template options and practical uses which makes it flexible for different kinds of websites.
Cons
The only downside is that keeping a domain can be a little expensive over time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“affordable website builder win”
Pros
Getting a website up and running with Squarespace was easy and the pricing seems reasonable for what it offers.
Cons
One thing that worries me is moving away from it later since I cannot really take the site design with me and may have to rebuild everything from scratch on another platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“Powerful ecommerce and marketing tools”
Pros
Squarespace is a really great website builder for ecommerce. It gives businesses an all in one marketing solution which makes it a strong choice for anyone wanting to build and maintain an online presence.
Cons
Someone without a design background or any familiarity with design trends may have a tougher time working with the templates to create the exact website they have in mind.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Alternative Medicine, 1-10 employees
Less than a year
“modern designs and domain variety”
Pros
There are plenty of domain options to choose from and the sites you can build have a very modern yet decent look.
Cons
At this price point, I expected the website builder to offer more built-in functionality. It was missing some of the features I needed so I ended up having to look for a third-party solution.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Management Consulting, 1-10 employees
Less than a year
“stylish templates and responsive support”
Pros
Building a site with the drag and drop editor felt very simple and the website templates have a really distinctive look. On top of that support responds back quickly and has been extremely helpful.
Cons
The pricing can be a bit unpredictable since some features that used to be free may now require payment. It also leans heavily on templates so there isn't much room for customization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Logistics and Supply Chain, 1-10 employees
More than a year
“quick setup for beginners”
Pros
Simple to work with even if you're not very technical and it lets you get a site live quickly while you're on the go.
Cons
Customization options are fairly limited and the template selection could offer more variety.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Consumer Goods, 1-10 employees
Less than a year
“stylish templates that drive traffic”
Pros
The templates helped me put my website together more quickly and even brought in more traffic.
Cons
I'd still love to see more creative options available to choose from.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“affordable online store that delivers”
Pros
At this price we were able to build an online store that's simple to customize and just as simple to maintain over time.
Cons
Nothing to point out right now as it does exactly what it's supposed to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“beautiful and interactive site builder”
Pros
It's one of the simplest website builders out there especially for creating a visually appealing and interactive site without much hassle.
Cons
If your plan is to scale your website or grow into a more complex business model, it does have some limitations compared with WordPress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“stylish templates that shine”
Pros
The templates look modern and the drag and drop editor makes building pages feel very easy.
Cons
Customization has its limits if you don't want to touch code.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Wholesale, 1-10 employees
More than a year
“fast access and simple setup”
Pros
Accessing everything is quick and the platform is simple to use so getting things done doesn't take much time.
Cons
At times the taxes make the total cost feel a bit too expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Internet, 1-10 employees
Less than a year
“Beginner-friendly with great support”
Pros
Squarespace has been really enjoyable. It's clearly designed to be beginner-friendly, yet still offers deeper tools for people who want more control. Overall it is quick to use, easy to learn and there's plenty of support available when needed.
Cons
There isn't much that I dislike but one of the things I appreciate most also creates some frustration at times. Getting elements positioned exactly where I want them in the website builder can be a little tricky. I have also heard from a colleague that in the past it had some issues with backing up work.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7