Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RK

Ross K.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
January 2025

beautiful templates and quick setup

Pros

Getting our site up and running with Squarespace felt very plug and play. Also the platform is easy to use and the design templates made it simple to create a modern, attractive website that matched our business needs.

Cons

A few of the site-building tools felt limited when I wanted more control over customization. I ran into repeated trouble with button sizing and font sizing which made certain parts of the design harder to fine-tune.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

ZW

Zachary W.

Marketing and Advertising, 51-100 employees

More than a year

4.0
January 2025

Fairly easy to work with

Pros

The platform has a great infrastructure, the templates are very much plug-and-play and the builder seems fairly easy to work with.

Cons

One thing that could be improved is the area for updating URL slugs, SEO settings and site details. It's not very easy to find or edit. That section really needs to be clearer and easier to navigate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 51-100 employees

Free Trial

5.0
January 2025

stunning templates and strong sales tools

Pros

Squarespace was quick to set up and the e‑commerce features are very reliable. The templates look modern too. The built‑in analytics and traffic tools make the site easy to manage and help grow your online presence without much hassle.

Cons

I honestly cannot think of any drawbacks at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG

Li G.

Higher Education, 500+ employees

Less than a year

5.0
January 2025

Ideal website builder

Pros

Building a website for a small business is really easy with Squarespace. It's very user-friendly, simple to navigate and makes the whole setup process feel like a breeze.

Cons

Honestly I don't have any complaints. Unless you're a web developer hoping people will need custom help, this platform is hard not to love.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Kenzie W.

Real Estate, 1-10 employees

Less than a year

5.0
January 2025

Allows website customization

Pros

It was easy to build our website and we were able to customize it exactly the way we wanted without much hassle.

Cons

At times the platform can be a little glitchy and will occasionally kick guests off unexpectedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SW

Sarah W.

Hospitality, 1-10 employees

Less than a year

5.0
January 2025

user-friendly with top features

Pros

Right away Squarespace felt very user friendly. It was simple to work with, came with plenty of features and adding my team was no trouble at all. They were able to start using it without any confusion which made the whole setup even better.

Cons

One thing it was missing was the ability to add pictures to shifts or collect deposits from clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DG

Destiny G.

Design, 1-10 employees

More than a year

5.0
January 2025

sleek templates for business sites

Pros

Squarespace gives you a simple yet modern way to build a website. Plus it comes with many well designed templates, strong features that work especially well for businesses with complex needs and a wide range of integrations.

Cons

One thing I have noticed is that the drag and drop builder isn't the most flexible compared to others I have tried. There are times when the customization options feel a little restrictive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Real Estate, 1-10 employees

Less than a year

4.0
January 2025

clean setup and simple workflow

Pros

The tool is good and it is simple to use overall.

Cons

Pricing is on the higher side compared to some other available options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

EM

Elia M.

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

helpful email and hosting perks

Pros

One reason Squarespace works well for me is that it includes free email and domain hosting once the domain is registered.

Cons

The downside is that its domain pricing is quite different compared with other providers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AM

Aaron M.

Hospitality, 1-10 employees

Less than a year

5.0
January 2025

flexible design and strong tracking

Pros

Getting a site set up in Squarespace is very user-friendly and making changes or adding plugins is simple. The built-in data tracking is also really good and gives a clear view of how the website is performing.

Cons

My only real complaint is that the booking features cost extra. I feel like that should already be included in the standard pricing especially since a lot of other website hosts offer it as part of their regular plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SP

SHANNON P.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
December 2024

pleasantly convenient website builder

Pros

Using this product feels very convenient and the overall simplicity of it is really satisfying.

Cons

Honestly I don't have any complaints. I am very happy with it overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW

Tiana W.

Hospitality, 11-50 employees

Less than a year

3.0
December 2024

helpful starter templates

Pros

Having prebuilt webpage options is really helpful for people who are just getting started and don't know how to design a website yet.

Cons

It can feel restrictive because there's only so much you're able to customize or do with it.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

DL

Declan L.

E-Learning, 1-10 employees

Less than a year

5.0
December 2024

beautiful sites and stellar support

Pros

Squarespace is pretty easy to use, the finished pages look amazing and the customer support was excellent from beginning to end.

Cons

There is a bit of a learning curve if you're a total beginner like I was but it's manageable. The only real challenge is that if your time is limited, it can take some effort to work through everything.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

HJ

Hannah J.

Marketing and Advertising, 1-10 employees

More than a year

4.0
December 2024

user-friendly all-in-one platform

Pros

Everything in Squarespace feels very user-friendly. It's simple to work with and having all the tools in one platform makes managing things much more convenient.

Cons

It does feel a bit pricey especially if you only need it for more basic or simpler tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JS

Jennifer S.

Architecture & Planning, 1-10 employees

More than a year

5.0
December 2024

customizable site with powerful memberships

Pros

It is easy to use and there's plenty of flexibility when it comes to customization. The option to build a members only section has been a huge win for the membership based nonprofit I work with and has made a real difference for us.

Cons

I do wish it offered integrations with more financial platforms beyond Stripe and Donorbox, along with additional options for setting up an online store.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD

Mararia D.

Information Technology and Services, 11-50 employees

Less than a year

5.0
December 2024

beautiful templates and smart insights

Pros

Compared with other website builders I have tried, Squarespace has one of the most user-friendly interfaces out there. The templates also look attractive and they are easy to customize with drag and drop tools so it doesn't take much technical know-how to get started. On top of that it includes hosting and SEO analytics which makes it easier to understand client behavior once the site is live.

Cons

It works really well for both beginners and more experienced users so honestly I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Mike D.

Food & Beverages, 11-50 employees

More than a year

5.0
December 2024

website management made effortless

Pros

Building, editing and managing a website is really easy with this tool.

Cons

Their ecommerce platform and reporting still need a lot of improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MU

Morgan U.

Facilities Services, 1-10 employees

Less than a year

5.0
December 2024

stylish layouts for every site

Pros

There were a lot of website layout options to choose from and I really enjoyed having that variety while putting my site together.

Cons

One downside was that I couldn't publish the webpage publicly unless I upgraded to a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PD

Paul D.

Education Management, 11-50 employees

More than a year

4.0
December 2024

Easy setup for beginners

Pros

Squarespace is very user friendly and it's especially perfect if you're new to building websites.

Cons

One downside is that some template limitations don't show up right away. Because of that, you might get partway through your site and realize you need to switch themes midway.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MD

Mitchell D.

Cosmetics, 1-10 employees

Less than 6 months

5.0
December 2024

clean sales pages that convert

Pros

Putting together an effective sales page with Squarespace was really easy and the visitor interface seems clean and simple to navigate.

Cons

A few features felt a bit too basic which made some pages end up looking fairly similar to one another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9