Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MD
Marc-henry D.

Environmental Services, 11-50 employees

Free Trial

4.0

“nice site-building options”

Pros

The choices it offered while building a website were really nice and gave me plenty of good-looking options to work with.

Cons

The biggest downsides were the price and the way they would make small changes without letting me know first.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JS
Jennifer S.

Retail, 1-10 employees

Less than a year

5.0

“clean websites at your fingertips”

Pros

Putting together different websites with Squarespace is very easy and I can build what I need quickly right at my fingertips.

Cons

One thing I didn't love is that a few of the templates don't feel especially well designed and some of them come across as repetitive. Still, they generally deliver the clean website look you'd expect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JM
Julie M.

Consumer Services, 11-50 employees

More than a year

5.0

“stylish site builder we love”

Pros

Running our website with Squarespace has been a very positive experience. It's simple to use and choosing designs that fit our industry is easy. We also rely on it to keep our blog updated and that has worked out really well for us.

Cons

Honestly I don't have any complaints. We really love it and recommend it to everyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP
Melanie P.

Marketing and Advertising, 1-10 employees

More than a year

3.0

“simple setup, limited flexibility”

Pros

Building a website with Squarespace is fairly easy especially if you don't have a lot of technical experience.

Cons

The pricing feels high for what's included and the builder is quite restrictive and somewhat difficult to work with, even for our professional web developers.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

KR
Kimberly R.

Fine Art, 11-50 employees

More than a year

5.0

“building and marketing in one place”

Pros

Being able to create and promote my business website from the ground up in one platform has been a big plus.

Cons

One downside is that when updates are released, there aren't any notifications and they don't always well integrated into the workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EO
Eniola O.

Education Management, 1-10 employees

Less than a year

5.0

“flexible post-launch integrations”

Pros

Using it has been very easy and adding code integrations after launch is just as simple.

Cons

Nothing to complain about at this point as it has been working really well for our organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Katie M.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

“professional look without coding”

Pros

Squarespace tool is easy to use and the end result looked modern and professional. I never felt like I needed coding knowledge or advanced tech skills to build a site that looked really good.

Cons

At times the template customization felt a bit restrictive so I had to use a few workarounds. It wasn't always simple to place or move elements exactly where I wanted them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LB
Lindsey B.

Staffing and Recruiting, 1-10 employees

More than a year

5.0

“all domains in one place”

Pros

Keeping all our domains under one account has been really convenient and everything is simple to access whenever we need it.

Cons

At times it can be difficult to get in touch with someone when we need help with a customer service issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AM
Alex M.

Entertainment, 1-10 employees

Free Trial

5.0

“great templates and features”

Pros

Squarespace comes with a wide range of features, template options and practical uses which makes it flexible for different kinds of websites.

Cons

The only downside is that keeping a domain can be a little expensive over time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

GM
Giuseppina M.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“affordable website builder win”

Pros

Getting a website up and running with Squarespace was easy and the pricing seems reasonable for what it offers.

Cons

One thing that worries me is moving away from it later since I cannot really take the site design with me and may have to rebuild everything from scratch on another platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
Jacqueline C.

Design, 1-10 employees

More than a year

4.0

“Powerful ecommerce and marketing tools”

Pros

Squarespace is a really great website builder for ecommerce. It gives businesses an all in one marketing solution which makes it a strong choice for anyone wanting to build and maintain an online presence.

Cons

Someone without a design background or any familiarity with design trends may have a tougher time working with the templates to create the exact website they have in mind.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD
Chris D.

Alternative Medicine, 1-10 employees

Less than a year

4.0

“modern designs and domain variety”

Pros

There are plenty of domain options to choose from and the sites you can build have a very modern yet decent look.

Cons

At this price point, I expected the website builder to offer more built-in functionality. It was missing some of the features I needed so I ended up having to look for a third-party solution.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

YE
Yolandi E.

Management Consulting, 1-10 employees

Less than a year

4.0

“stylish templates and responsive support”

Pros

Building a site with the drag and drop editor felt very simple and the website templates have a really distinctive look. On top of that support responds back quickly and has been extremely helpful.

Cons

The pricing can be a bit unpredictable since some features that used to be free may now require payment. It also leans heavily on templates so there isn't much room for customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SA
Samuel A.

Logistics and Supply Chain, 1-10 employees

More than a year

4.0

“quick setup for beginners”

Pros

Simple to work with even if you're not very technical and it lets you get a site live quickly while you're on the go.

Cons

Customization options are fairly limited and the template selection could offer more variety.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SR
Shatema R.

Consumer Goods, 1-10 employees

Less than a year

5.0

“stylish templates that drive traffic”

Pros

The templates helped me put my website together more quickly and even brought in more traffic.

Cons

I'd still love to see more creative options available to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CE
Christian E.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“affordable online store that delivers”

Pros

At this price we were able to build an online store that's simple to customize and just as simple to maintain over time.

Cons

Nothing to point out right now as it does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM
Rachael M.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“beautiful and interactive site builder”

Pros

It's one of the simplest website builders out there especially for creating a visually appealing and interactive site without much hassle.

Cons

If your plan is to scale your website or grow into a more complex business model, it does have some limitations compared with WordPress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NM
Nedim M.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“stylish templates that shine”

Pros

The templates look modern and the drag and drop editor makes building pages feel very easy.

Cons

Customization has its limits if you don't want to touch code.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PM
PAULO M.

Wholesale, 1-10 employees

More than a year

5.0

“fast access and simple setup”

Pros

Accessing everything is quick and the platform is simple to use so getting things done doesn't take much time.

Cons

At times the taxes make the total cost feel a bit too expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Internet, 1-10 employees

Less than a year

4.0

“Beginner-friendly with great support”

Pros

Squarespace has been really enjoyable. It's clearly designed to be beginner-friendly, yet still offers deeper tools for people who want more control. Overall it is quick to use, easy to learn and there's plenty of support available when needed.

Cons

There isn't much that I dislike but one of the things I appreciate most also creates some frustration at times. Getting elements positioned exactly where I want them in the website builder can be a little tricky. I have also heard from a colleague that in the past it had some issues with backing up work.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7