Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MP

Melanie P.

Marketing and Advertising, 1-10 employees

More than a year

3.0
February 2025

simple setup, limited flexibility

Pros

Building a website with Squarespace is fairly easy especially if you don't have a lot of technical experience.

Cons

The pricing feels high for what's included and the builder is quite restrictive and somewhat difficult to work with, even for our professional web developers.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

KR

Kimberly R.

Fine Art, 11-50 employees

More than a year

5.0
February 2025

building and marketing in one place

Pros

Being able to create and promote my business website from the ground up in one platform has been a big plus.

Cons

One downside is that when updates are released, there aren't any notifications and they don't always well integrated into the workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EO

Eniola O.

Education Management, 1-10 employees

Less than a year

5.0
February 2025

flexible post-launch integrations

Pros

Using it has been very easy and adding code integrations after launch is just as simple.

Cons

Nothing to complain about at this point as it has been working really well for our organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Katie M.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
February 2025

professional look without coding

Pros

Squarespace tool is easy to use and the end result looked modern and professional. I never felt like I needed coding knowledge or advanced tech skills to build a site that looked really good.

Cons

At times the template customization felt a bit restrictive so I had to use a few workarounds. It wasn't always simple to place or move elements exactly where I wanted them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LB

Lindsey B.

Staffing and Recruiting, 1-10 employees

More than a year

5.0
February 2025

all domains in one place

Pros

Keeping all our domains under one account has been really convenient and everything is simple to access whenever we need it.

Cons

At times it can be difficult to get in touch with someone when we need help with a customer service issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AM

Alex M.

Entertainment, 1-10 employees

Free Trial

5.0
February 2025

great templates and features

Pros

Squarespace comes with a wide range of features, template options and practical uses which makes it flexible for different kinds of websites.

Cons

The only downside is that keeping a domain can be a little expensive over time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

GM

Giuseppina M.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2025

affordable website builder win

Pros

Getting a website up and running with Squarespace was easy and the pricing seems reasonable for what it offers.

Cons

One thing that worries me is moving away from it later since I cannot really take the site design with me and may have to rebuild everything from scratch on another platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jacqueline C.

Design, 1-10 employees

More than a year

4.0
February 2025

Powerful ecommerce and marketing tools

Pros

Squarespace is a really great website builder for ecommerce. It gives businesses an all in one marketing solution which makes it a strong choice for anyone wanting to build and maintain an online presence.

Cons

Someone without a design background or any familiarity with design trends may have a tougher time working with the templates to create the exact website they have in mind.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD

Chris D.

Alternative Medicine, 1-10 employees

Less than a year

4.0
February 2025

modern designs and domain variety

Pros

There are plenty of domain options to choose from and the sites you can build have a very modern yet decent look.

Cons

At this price point, I expected the website builder to offer more built-in functionality. It was missing some of the features I needed so I ended up having to look for a third-party solution.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

YE

Yolandi E.

Management Consulting, 1-10 employees

Less than a year

4.0
February 2025

stylish templates and responsive support

Pros

Building a site with the drag and drop editor felt very simple and the website templates have a really distinctive look. On top of that support responds back quickly and has been extremely helpful.

Cons

The pricing can be a bit unpredictable since some features that used to be free may now require payment. It also leans heavily on templates so there isn't much room for customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SA

Samuel A.

Logistics and Supply Chain, 1-10 employees

More than a year

4.0
February 2025

quick setup for beginners

Pros

Simple to work with even if you're not very technical and it lets you get a site live quickly while you're on the go.

Cons

Customization options are fairly limited and the template selection could offer more variety.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SR

Shatema R.

Consumer Goods, 1-10 employees

Less than a year

5.0
February 2025

stylish templates that drive traffic

Pros

The templates helped me put my website together more quickly and even brought in more traffic.

Cons

I'd still love to see more creative options available to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CE

Christian E.

Marketing and Advertising, 11-50 employees

More than a year

5.0
February 2025

affordable online store that delivers

Pros

At this price we were able to build an online store that's simple to customize and just as simple to maintain over time.

Cons

Nothing to point out right now as it does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rachael M.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2025

beautiful and interactive site builder

Pros

It's one of the simplest website builders out there especially for creating a visually appealing and interactive site without much hassle.

Cons

If your plan is to scale your website or grow into a more complex business model, it does have some limitations compared with WordPress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NM

Nedim M.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2025

stylish templates that shine

Pros

The templates look modern and the drag and drop editor makes building pages feel very easy.

Cons

Customization has its limits if you don't want to touch code.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PM

PAULO M.

Wholesale, 1-10 employees

More than a year

5.0
January 2025

fast access and simple setup

Pros

Accessing everything is quick and the platform is simple to use so getting things done doesn't take much time.

Cons

At times the taxes make the total cost feel a bit too expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Internet, 1-10 employees

Less than a year

4.0
January 2025

Beginner-friendly with great support

Pros

Squarespace has been really enjoyable. It's clearly designed to be beginner-friendly, yet still offers deeper tools for people who want more control. Overall it is quick to use, easy to learn and there's plenty of support available when needed.

Cons

There isn't much that I dislike but one of the things I appreciate most also creates some frustration at times. Getting elements positioned exactly where I want them in the website builder can be a little tricky. I have also heard from a colleague that in the past it had some issues with backing up work.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

DE

Dr.Enoch E.

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2025

powerful ecommerce and clean templates

Pros

It was quick to set up and the platform comes with strong e‑commerce features. Managing everything is simple too and the templates are easy to work with.

Cons

Honestly I don't have any complaints. It has been an excellent platform to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Religious Institutions, 1-10 employees

Less than a year

5.0
January 2025

clean website building experience

Pros

Squarespace has been a really amazing, user-friendly platform for both managing domains and creating websites.

Cons

One thing I wasn't a fan of was how it can feel restrictive in certain areas when you're editing a site.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

YS

Youngbin S.

E-Learning, 1-10 employees

Less than a year

5.0
January 2025

smooth design and helpful ai

Pros

A big plus for me was the clean, simple interface especially since too much visual clutter can be overwhelming day to day. I also really liked the wide range of templates because they cut down on decision fatigue while still giving enough room to make small design tweaks when needed. The newer AI tool has been useful too.

Cons

The online course templates still feel limited especially when compared with the stronger options available for other product-based ecommerce sites.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9