Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RS
Rachel S.

E-Learning, 1-10 employees

Less than a year

5.0

“stunning templates that stand out”

Pros

Their ready to use templates are gorgeous and make putting a website together really simple. They also don't have that dull, cookie-cutter look that a lot of generic templates tend to have.

Cons

The AI builder feels a bit limited. If you're working in a very specific niche, it doesn't offer much help since it relies heavily on preset categories and most of my clients' businesses are too unique for the AI tools to be useful during the design process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BU
Bailey U.

Design, 1-10 employees

More than a year

4.0

“stunning websites in one place”

Pros

Building professional, visually impressive websites with Squarespace doesn't require any coding which has been a big plus for me. It also keeps hosting and domain services together in one central place so managing everything is much more convenient.

Cons

My only issue is that it doesn't offer a free plan especially since it isn't an open-source digital experience platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SH
Sadie H.

Cosmetics, 1-10 employees

Less than a year

5.0

“simple setup and usability”

Pros

It is really user friendly and it was very simple to understand.

Cons

I haven't run into any issues with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TF
Tom F.

Gambling & Casinos, 51-100 employees

Less than a year

5.0

“user-friendly and reliable”

Pros

I find it easy and simple to learn. Plus it handles most things I need without much hassle.

Cons

A few features feel somewhat limited and the pricing is a little on the expensive side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CR
Ciara R.

Apparel & Fashion, 1-10 employees

Less than a year

4.0

“powerful functionality overall”

Pros

Squarespace really stands out to me for how functional it is. It offers the features I need and does a decent job supporting what I want to accomplish.

Cons

The part I am least happy with is the pricing. It feels a bit expensive for what it offers and the price point could be more reasonable.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

JO
Jill O.

Writing and Editing, 1-10 employees

Less than a year

4.0

“polished site, friendly backend”

Pros

The public-facing site looks very professional and the creator studio on the backend is simple and user-friendly to work with.

Cons

Pricing can be a bit tough for people who are just starting a website or business but still want a professional looking online presence.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MC
Melissa C.

Graphic Design, 1-10 employees

More than a year

5.0

“beautiful sites in no time”

Pros

It lets you put together professional, attractive websites really quickly.

Cons

The interface feels a bit too modular which makes customization harder than it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

HW
Haley W.

Retail, 1-10 employees

Less than a year

5.0

“fantastic support and usability”

Pros

Everything has been excellent especially the customer service and how simple the platform is to use.

Cons

I honestly haven't run into anything to complain about at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO
Molly O.

Consumer Services, 1-10 employees

Less than 6 months

5.0

“brand-focused builder with amazing ai”

Pros

Squarespace was incredibly fast and using it felt very easy right away. There's a helpful support and how‑to section built in, though I rarely needed it. The range of options for building a brand‑true website is extensive. I really value the no‑code approach because it gave me the confidence to build the site on my own. The AI tools and pre‑designed pages were amazing. They removed a lot of the tedious, time‑consuming work while still letting the final website feel unique.

Cons

The only real downside for me was simply having to build it myself. I understand that's exactly what the platform is meant for and aside from that most things were pretty simple to figure out. Since I have had websites built before, I do think code-based builders can be more complex but they also tend to allow more back-end flexibility and customization. One example is the preset color palettes as I wasn't a fan of all of them although I was still able to find one that worked for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CG
Cardi G.

Retail, 11-50 employees

Less than a year

5.0

“flexible website tools and email blasts”

Pros

Pricing has been really good and there are plenty of options available for building a website. I also really enjoy the email blast feature.

Cons

A few of the templates feel somewhat limited but I was still able to find exactly what I needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BM
Brandon M.

Retail, 1-10 employees

Less than 6 months

5.0

“interface is clean and simple”

Pros

The interface is simple and easy to navigate so getting around the platform is very user friendly.

Cons

The site editor could use some improvement especially with adding more drag and drop functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA
Sam A.

Photography, 1-10 employees

Free Trial

5.0

“fast and easy setup”

Pros

Getting a new site online with Squarespace is very easy and the platform seems accessible from the start. The documentation is excellent which helps a lot when setting things up and the built-in ecommerce integration is a really nice bonus.

Cons

There's not much to complain about. Once in a while some of the more obscure settings can be a little hard to find but a quick online search usually turns up the answer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NL
Nick L.

Music, 1-10 employees

More than a year

5.0

“clean event tools and design”

Pros

Keeping event pages updated on Squarespace is really simple and creating them on the website is very easy.

Cons

My only complaint is the rising cost of having email tied to a custom domain.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG
Arvind G.

Financial Services, 51-100 employees

More than a year

4.0

“clean templates available”

Pros

The interface is very user-friendly, with support for multiple languages and a strong selection of templates that make it simple to build a clean, professional looking website.

Cons

It could offer more room for advanced customization. A lot of the setup still depends on the built-in templates already available in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LR
London R.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

“beautiful templates and flexibility”

Pros

Using Squarespace has been really easy and I have been able to customize my site quite a bit without any hassle. The templates are beautiful and make it simple to build something that looks professional.

Cons

Honestly it's tough to come up with many downsides because the platform is very user friendly. If I had to mention one thing, I'd say it would be better if the email marketing tools were more powerful instead of relying on a third-party service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RV
Raynaldo V.

Internet, 1-10 employees

Less than 6 months

5.0

“flexible design tools shine”

Pros

With the tools Squarespace provides, I was able to build and apply my own designs and end up with a organized, functional website.

Cons

A few things weren't very clear at first but after reaching out to support, I got the guidance I needed and was able to sort them out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LS
Laila S.

Design, 1-10 employees

Free Trial

4.0

“clean design and simple layout”

Pros

The minimal design and simple interface make Squarespace pleasant to use. I also really like the layout because it seems clean, simple and nicely organized.

Cons

The pricing is on the high side. Extra add-ons can get pretty expensive especially for a small business or solo entrepreneur.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

LD
Lindsey D.

Food & Beverages, 51-100 employees

More than a year

3.0

“fine for basic sites”

Pros

It works well as a website builder when you only need the basics covered.

Cons

The platform really only handles things at a very minimal level. It's a fairly well-known option but it doesn't feel like a good long-term website choice if you're planning to grow a larger brand or company.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

ZM
Zach M.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“clean portfolio builder”

Pros

Putting together a portfolio site with Squarespace is one of the simplest ways to get a professional, clean looking design.

Cons

It does feel like the platform hasn't kept pace with Webflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BG
Ben G.

Computer Software, 1-10 employees

Less than 6 months

3.0

“simple website setup, disappointing pricing”

Pros

Building a website was really easy and the whole process felt very user friendly.

Cons

The pricing didn't sit well with me and I wasn't happy with the support or the way they handle their marketing.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5