Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MU
Morgan U.

Facilities Services, 1-10 employees

Less than a year

5.0

“stylish layouts for every site”

Pros

There were a lot of website layout options to choose from and I really enjoyed having that variety while putting my site together.

Cons

One downside was that I couldn't publish the webpage publicly unless I upgraded to a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PD
Paul D.

Education Management, 11-50 employees

More than a year

4.0

“Easy setup for beginners”

Pros

Squarespace is very user friendly and it's especially perfect if you're new to building websites.

Cons

One downside is that some template limitations don't show up right away. Because of that, you might get partway through your site and realize you need to switch themes midway.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MD
Mitchell D.

Cosmetics, 1-10 employees

Less than 6 months

5.0

“clean sales pages that convert”

Pros

Putting together an effective sales page with Squarespace was really easy and the visitor interface seems clean and simple to navigate.

Cons

A few features felt a bit too basic which made some pages end up looking fairly similar to one another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BP
Branden P.

Religious Institutions, 1-10 employees

Less than a year

5.0

“simple setup and full control”

Pros

The platform is very easy to use which keeps everything simple and lets us handle the site ourselves without needing to bring in a third party.

Cons

One frustrating part was trying to update some of the administrative roles since getting support for that wasn't very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AT
Ada T.

Graphic Design, 1-10 employees

More than a year

5.0

“Quite a good tool”

Pros

Creating a website with Squarespace is very easy and there are plenty of templates to choose from depending on the look you want.

Cons

The only part that gave me a bit of trouble was dragging and dropping photos from my computer which can be slightly awkward at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Design, 1-10 employees

More than a year

4.0

“Pretty fast to launch”

Pros

With Squarespace we can get a professional website online in just a few hours, not days or months. Plus it offers many attractive templates and that makes the whole setup process feel very easy from the start.

Cons

The templates look fantastic but they can feel a bit restrictive at times. Also it doesn't offer the same level of flexible, full customization that some competing platforms do.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AR
Ash R.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“professional sites without hassle”

Pros

Putting together a professional looking website with Squarespace is very easy. You really do not need any expert level skills to build something presentable.

Cons

It can feel a bit restrictive if you want to create something highly customized. That said the limitations are fairly minor when you weigh them against the overall benefits.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MSC
Mahazi simweray C.

Marketing and Advertising, 1-10 employees

Less than a year

3.0

“A little restrictive”

Pros

The templates look modern and professional and the design tools are easy to use. Also it is convenient having everything in one place, with built-in e-commerce and marketing features included.

Cons

Customization feels a bit limited if you want more advanced control and the pricing is higher than competitors like WordPress.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

CO
Chloe O.

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

“website launch boost”

Pros

Building my own website with Squarespace has been a big step toward getting my business off the ground and I am really excited to see where it goes from here. It's already getting plenty of views which makes me even more motivated to keep growing it.

Cons

Honestly I don't have any complaints about the website at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG
David G.

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

2.0

“limited integrations hold it back”

Pros

The visual design tools in Squarespace are one of its better parts and I do like how good the design capabilities are.

Cons

I feel like it would be a lot better if it were open source. Right now, it feels restricted because the integrations and overall compatibility are pretty limited.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

TR
Tanya R.

Design, 1-10 employees

More than a year

5.0

“stylish sites with growing features”

Pros

Building and maintaining a professional website is really easy with Squarespace. I also like that they handle security and updates in the background so I can spend more time on the parts of my business that actually need my attention. Plus they keep adding new features and having plenty of customization options through CSS is a big plus.

Cons

One thing I'd still like to see is more control over the checkout experience. Being able to offer things like order bumps and upsells would make it a lot more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sarah S.

Events Services, 1-10 employees

Less than a year

5.0

“portable and quick to use”

Pros

One thing I really enjoy is how simple it is to pull up and how portable it feels for quick use whenever I need it.

Cons

The part I don't like is that I need a service connection in order to access the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DK
Darlene K.

Design, 1-10 employees

More than a year

5.0

“beautiful websites with ease”

Pros

With Squarespace building sites is really easy and it lets me create really beautiful websites.

Cons

It does cost a bit more than some other website builders.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MP
Matej P.

Media Production, 500+ employees

Less than a year

5.0

“quick website launch”

Pros

Getting a website up and running takes just minutes which is a huge plus.

Cons

I do wish the language support were better especially for Slovenian. Tweaking the website design also isn't the simplest thing to handle but it's not a deal breaker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MM
Mikaela M.

Consumer Services, 1-10 employees

Less than 6 months

5.0

“stylish ready-made layouts”

Pros

It comes with a website layout already in place which makes getting started really convenient.

Cons

I do wish there were more options and features available for customizing the backgrounds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

APB
Angela Paola B.

Publishing, 1-10 employees

Free Trial

4.0

“stylish templates and quick setup”

Pros

It's pretty easy to use and there are lots of interesting templates to choose from.

Cons

You do need to know a bit about design but overall it still looks fairly simple to learn.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS
Matthew S.

Graphic Design, 1-10 employees

Free Trial

5.0

“website all-in-one done right”

Pros

After looking around for a website design, template and hosting service for quite a while, my company finally landed on Squarespace and honestly wow so thank you, Squarespace. It delivers exactly what we were hoping for which is quick setup, high-quality results and a professional feel. It really works as a one stop shop for everything we need for our website.

Cons

At this point there really isn't anything I can say I dislike. We've only recently started using the service so maybe later on, if we really start nitpicking, we might find something to point out. But right now there's absolutely nothing to complain about seriously, it's just that good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL
Emma L.

Consumer Services, 51-100 employees

Less than a year

5.0

“powerful marketing reach”

Pros

Squarespace gives different types of businesses plenty of options to work with. Its marketing tools for reaching the right target audience are hard to beat.

Cons

I still haven't run into anything that hasn't worked well for my company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR
Ryan R.

Food & Beverages, 51-100 employees

More than a year

5.0

“handy point of sale access”

Pros

One thing I like most about Squarespace is how quickly I can get access to a point-of-sale service and the processing rates are fairly low too.

Cons

If I had to point out a downside, it would be that even though the processing rates are fairly low, there are still other services out there with more competitive pricing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SS
Sahar S.

Food & Beverages, 11-50 employees

Less than a year

5.0

“fantastic for small business”

Pros

Running my small business on Squarespace has been very easy and the customer support has been really helpful whenever I have needed assistance.

Cons

The customization options are good as they are but I'd still like to see a few more choices added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10