Tess P.
Health, Wellness and Fitness, 500+ employees
More than a year
“perfect for events and pop-ups”
Pros
Using it has been very easy and it works especially well for events or anytime you're selling away from a physical store.
Cons
I honestly haven't run into any issues yet as whenever I have needed it, it has performed really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleksandra P.
Marketing and Advertising, 11-50 employees
Less than a year
“Great templates for sites”
Pros
One thing that really stood out with Squarespace was its large collection of stylish templates. It made putting together a professional looking website feel very easy.
Cons
The only downside I noticed with this tool is that it can be a little pricier than some other website builders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julia N.
Real Estate, 1-10 employees
More than a year
“stylish templates and useful seo”
Pros
Running all my websites through Squarespace has been fantastic. Having a single login to manage every site is incredibly convenient. The pre built templates look professional and high-end and I can customize them without much trouble. There are lots of features included and the SEO tracking is something I really like.
Cons
The pricing is a bit on the expensive side but with how many features are included, it still feels worth the cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Diego C.
Non-Profit Organization Management, 11-50 employees
More than a year
“clean builder for beginners”
Pros
Squarespace is a very simple tool and you can build things without needing any coding knowledge.
Cons
It does cost quite a bit since there's no free plan available, just a trial period. It can also feel somewhat restrictive when it comes to customization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Child Day Care Services, 11-50 employees
Free Trial
“convenient and handy website builder”
Pros
Using it is pretty convenient overall and it's very handy when I need to get things done quickly.
Cons
One downside is that it seems fairly easy to hack which could end up causing a loss of income.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ed J.
Accounting, 51-100 employees
Free Trial
“helpful learning options”
Pros
There are some reliable learning options to take ideas from and the follow feature is a nice touch too.
Cons
It doesn't offer as large a course library as competitors like Udemy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Juniper C.
E-Learning, 1-10 employees
More than a year
“beautiful templates, all-in-one power”
Pros
Building a professional website with Squarespace is very easy. The designer made templates look great, the drag and drop editor is simple to use and the platform handles everything from blogging to e‑commerce well in one place.
Cons
Making changes is usually pretty simple but there are times when I wish the design settings were a bit less restrictive compared with platforms that offer more open-ended editing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meagan W.
Accounting, 1-10 employees
Less than 6 months
“Offer top notch support”
Pros
Their templates look really good, customer support is actually available which feels like a huge plus these days when so many companies fall short there. It also comes with plenty of integrations.
Cons
The pricing was pretty high and I eventually had to switch to another provider because of it. Customization also felt somewhat limited, even though I did enjoy the template designs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Sheena W.
Health, Wellness and Fitness, 1-10 employees
More than a year
“website setup was effortless”
Pros
Starting from zero with website building, I bought a template and still managed to put my site together without any trouble. Whenever I needed assistance, the Squarespace helpdesk was incredibly helpful and responsive.
Cons
Nothing comes to mind right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenny M.
Non-Profit Organization Management, 11-50 employees
More than a year
“beginner-friendly start, limited flexibility later”
Pros
Squarespace is very beginner-friendly. Setup is also easy as we were up and running quickly.
Cons
As your organization grows, the limited flexibility and lack of custom integrations can start to become a real issue.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Tessa H.
Retail, 1-10 employees
Less than 6 months
“flexible website customization”
Pros
Creating and customizing a website with Squarespace felt very easy and it gave me a lot of freedom to make the site look the way I wanted.
Cons
There wasn't really anything I disliked about it. I just ended up choosing a different website builder that matched my business needs better at that particular time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle B.
Food & Beverages, 1-10 employees
Less than a year
“fantastic templates and customization”
Pros
Its templates are an excellent starting point when you need inspiration and a proper base to build your site. There are so many fonts to choose from, along with tons of customization options. Overall it gives you many ways to build a site based on your business type, plus helpful tools for setting up a shop page and strong integrations. If you sell products, you have many options to shape your store the way you want. The interface is also user friendly, clean and easy to understand. On top of that the basic shop plan is affordable for a small business.
Cons
One thing I'd love to see is more freedom with drag and drop placement. The grid layout can feel a bit restrictive when trying to position elements on a page. That said I'll admit I am not very knowledgeable about the practical side of web design so I am not sure whether grid-based structure is just a necessary part of how websites need to be built.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Graphic Design, 1-10 employees
More than a year
“beautiful templates save time”
Pros
The design quality is fantastic and the templates all look professional. As a graphic designer it cuts down my work time quite a bit.
Cons
There's a 14-day free trial but unfortunately there isn't a free plan available after that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
THRASSOS V.
Marketing and Advertising, 11-50 employees
More than a year
“a game changer for small business”
Pros
Running a small business with this product has been a real game changer.
Cons
The hardware doesn't seem especially durable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sam C.
Marketing and Advertising, 1-10 employees
More than a year
“beginner-friendly and ideal for small businesses”
Pros
It's very beginner-friendly which makes it a great option for small business owners who want something reliable and simple to work with.
Cons
It does miss a few customization options and the mobile resizing could definitely be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Blake M.
Writing and Editing, 1-10 employees
Less than 6 months
“affordable website, tougher setup”
Pros
The pricing for my website was a plus and I also appreciated the free option.
Cons
Putting the website together ended up being more difficult than I expected.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Robert D.
Sports, 1-10 employees
Less than 6 months
“flexible payments for many platforms”
Pros
One thing that really works well is how flexible the payment options are especially since they can be used across many different platforms.
Cons
The downside is the convenience fees that come with using the product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Zackary W.
Farming, 1-10 employees
Less than a year
“website setup feels effortless”
Pros
Getting started with it was incredibly simple. Keeping the website updated and maintained feels almost effortless which is why I'd absolutely recommend it as a go-to option for building a website.
Cons
The templates look fantastic while still staying simple, practical and visually appealing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Michael L.
Alternative Medicine, 1-10 employees
Less than a year
“stylish site with strong functionality”
Pros
The website came out really well and we get lots of compliments on both how it looks and how well it works.
Cons
Getting the site to the point we needed on our own was challenging so we definitely had to bring in outside help. The cost is low as well.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Jeremy G.
Computer Games, 1-10 employees
More than a year
“user-friendly but pricey”
Pros
Running a small business website with Squarespace is about as user-friendly as it gets. Managing pages and keeping everything updated is very easy too.
Cons
For a one or two person business though it seems expensive. The pricing is on the higher side for such a small operation.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6