Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

TP

Tess P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2024

perfect for events and pop-ups

Pros

Using it has been very easy and it works especially well for events or anytime you're selling away from a physical store.

Cons

I honestly haven't run into any issues yet as whenever I have needed it, it has performed really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Aleksandra P.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2024

Great templates for sites

Pros

One thing that really stood out with Squarespace was its large collection of stylish templates. It made putting together a professional looking website feel very easy.

Cons

The only downside I noticed with this tool is that it can be a little pricier than some other website builders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JN

Julia N.

Real Estate, 1-10 employees

More than a year

5.0
November 2024

stylish templates and useful seo

Pros

Running all my websites through Squarespace has been fantastic. Having a single login to manage every site is incredibly convenient. The pre built templates look professional and high-end and I can customize them without much trouble. There are lots of features included and the SEO tracking is something I really like.

Cons

The pricing is a bit on the expensive side but with how many features are included, it still feels worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DC

Diego C.

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
November 2024

clean builder for beginners

Pros

Squarespace is a very simple tool and you can build things without needing any coding knowledge.

Cons

It does cost quite a bit since there's no free plan available, just a trial period. It can also feel somewhat restrictive when it comes to customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Child Day Care Services, 11-50 employees

Free Trial

4.0
November 2024

convenient and handy website builder

Pros

Using it is pretty convenient overall and it's very handy when I need to get things done quickly.

Cons

One downside is that it seems fairly easy to hack which could end up causing a loss of income.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EJ

Ed J.

Accounting, 51-100 employees

Free Trial

4.0
November 2024

helpful learning options

Pros

There are some reliable learning options to take ideas from and the follow feature is a nice touch too.

Cons

It doesn't offer as large a course library as competitors like Udemy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JC

Juniper C.

E-Learning, 1-10 employees

More than a year

5.0
November 2024

beautiful templates, all-in-one power

Pros

Building a professional website with Squarespace is very easy. The designer made templates look great, the drag and drop editor is simple to use and the platform handles everything from blogging to e‑commerce well in one place.

Cons

Making changes is usually pretty simple but there are times when I wish the design settings were a bit less restrictive compared with platforms that offer more open-ended editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Meagan W.

Accounting, 1-10 employees

Less than 6 months

4.0
November 2024

Offer top notch support

Pros

Their templates look really good, customer support is actually available which feels like a huge plus these days when so many companies fall short there. It also comes with plenty of integrations.

Cons

The pricing was pretty high and I eventually had to switch to another provider because of it. Customization also felt somewhat limited, even though I did enjoy the template designs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SW

Sheena W.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2024

website setup was effortless

Pros

Starting from zero with website building, I bought a template and still managed to put my site together without any trouble. Whenever I needed assistance, the Squarespace helpdesk was incredibly helpful and responsive.

Cons

Nothing comes to mind right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kenny M.

Non-Profit Organization Management, 11-50 employees

More than a year

3.0
November 2024

beginner-friendly start, limited flexibility later

Pros

Squarespace is very beginner-friendly. Setup is also easy as we were up and running quickly.

Cons

As your organization grows, the limited flexibility and lack of custom integrations can start to become a real issue.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

TH

Tessa H.

Retail, 1-10 employees

Less than 6 months

5.0
November 2024

flexible website customization

Pros

Creating and customizing a website with Squarespace felt very easy and it gave me a lot of freedom to make the site look the way I wanted.

Cons

There wasn't really anything I disliked about it. I just ended up choosing a different website builder that matched my business needs better at that particular time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB

Michelle B.

Food & Beverages, 1-10 employees

Less than a year

5.0
November 2024

fantastic templates and customization

Pros

Its templates are an excellent starting point when you need inspiration and a proper base to build your site. There are so many fonts to choose from, along with tons of customization options. Overall it gives you many ways to build a site based on your business type, plus helpful tools for setting up a shop page and strong integrations. If you sell products, you have many options to shape your store the way you want. The interface is also user friendly, clean and easy to understand. On top of that the basic shop plan is affordable for a small business.

Cons

One thing I'd love to see is more freedom with drag and drop placement. The grid layout can feel a bit restrictive when trying to position elements on a page. That said I'll admit I am not very knowledgeable about the practical side of web design so I am not sure whether grid-based structure is just a necessary part of how websites need to be built.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Graphic Design, 1-10 employees

More than a year

5.0
November 2024

beautiful templates save time

Pros

The design quality is fantastic and the templates all look professional. As a graphic designer it cuts down my work time quite a bit.

Cons

There's a 14-day free trial but unfortunately there isn't a free plan available after that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TV

THRASSOS V.

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2024

a game changer for small business

Pros

Running a small business with this product has been a real game changer.

Cons

The hardware doesn't seem especially durable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SC

Sam C.

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2024

beginner-friendly and ideal for small businesses

Pros

It's very beginner-friendly which makes it a great option for small business owners who want something reliable and simple to work with.

Cons

It does miss a few customization options and the mobile resizing could definitely be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM

Blake M.

Writing and Editing, 1-10 employees

Less than 6 months

3.0
October 2024

affordable website, tougher setup

Pros

The pricing for my website was a plus and I also appreciated the free option.

Cons

Putting the website together ended up being more difficult than I expected.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

RD

Robert D.

Sports, 1-10 employees

Less than 6 months

5.0
October 2024

flexible payments for many platforms

Pros

One thing that really works well is how flexible the payment options are especially since they can be used across many different platforms.

Cons

The downside is the convenience fees that come with using the product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ZW

Zackary W.

Farming, 1-10 employees

Less than a year

4.0
October 2024

website setup feels effortless

Pros

Getting started with it was incredibly simple. Keeping the website updated and maintained feels almost effortless which is why I'd absolutely recommend it as a go-to option for building a website.

Cons

The templates look fantastic while still staying simple, practical and visually appealing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

ML

Michael L.

Alternative Medicine, 1-10 employees

Less than a year

4.0
October 2024

stylish site with strong functionality

Pros

The website came out really well and we get lots of compliments on both how it looks and how well it works.

Cons

Getting the site to the point we needed on our own was challenging so we definitely had to bring in outside help. The cost is low as well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JG

Jeremy G.

Computer Games, 1-10 employees

More than a year

3.0
October 2024

user-friendly but pricey

Pros

Running a small business website with Squarespace is about as user-friendly as it gets. Managing pages and keeping everything updated is very easy too.

Cons

For a one or two person business though it seems expensive. The pricing is on the higher side for such a small operation.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6