Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EE
Elizabeth E.

Media Production, 11-50 employees

Less than a year

5.0

“beautiful templates, no coding needed”

Pros

Being able to build a website without touching any code has been a big plus and the templates look really professional and attractive.

Cons

The price is a bit higher than some other website builders I know about.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AZ
Angelica Z.

Retail, 1-10 employees

Less than 6 months

5.0

“sleek templates and built-ins”

Pros

It stands out with modern templates that work really well for building visually impressive websites. It also comes with useful built-in features like SEO optimization, analytics and e-commerce tools so it covers a lot of business needs in one place. The interface is clean and simple too which makes the whole design process feel simple and organized.

Cons

That said it can feel a bit restrictive when it comes to advanced customization since the platform depends a lot on preset templates and doesn't offer as much flexibility as some competitors. The pricing is also on the higher side especially for businesses that need more advanced e-commerce functionality. On top of that website load times can occasionally be slower than expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KD
Krystina D.

Consumer Services, 11-50 employees

Less than 6 months

5.0

“helpful for client page creation”

Pros

Squarespace has been really useful for my team when we need to build pages for clients who just don't have the time in their busy schedules to handle it themselves.

Cons

There's nothing coming to mind right now in terms of drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP
Tess P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“perfect for events and pop-ups”

Pros

Using it has been very easy and it works especially well for events or anytime you're selling away from a physical store.

Cons

I honestly haven't run into any issues yet as whenever I have needed it, it has performed really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Aleksandra P.

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Great templates for sites”

Pros

One thing that really stood out with Squarespace was its large collection of stylish templates. It made putting together a professional looking website feel very easy.

Cons

The only downside I noticed with this tool is that it can be a little pricier than some other website builders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JN
Julia N.

Real Estate, 1-10 employees

More than a year

5.0

“stylish templates and useful seo”

Pros

Running all my websites through Squarespace has been fantastic. Having a single login to manage every site is incredibly convenient. The pre built templates look professional and high-end and I can customize them without much trouble. There are lots of features included and the SEO tracking is something I really like.

Cons

The pricing is a bit on the expensive side but with how many features are included, it still feels worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DC
Diego C.

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

“clean builder for beginners”

Pros

Squarespace is a very simple tool and you can build things without needing any coding knowledge.

Cons

It does cost quite a bit since there's no free plan available, just a trial period. It can also feel somewhat restrictive when it comes to customization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Child Day Care Services, 11-50 employees

Free Trial

4.0

“convenient and handy website builder”

Pros

Using it is pretty convenient overall and it's very handy when I need to get things done quickly.

Cons

One downside is that it seems fairly easy to hack which could end up causing a loss of income.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EJ
Ed J.

Accounting, 51-100 employees

Free Trial

4.0

“helpful learning options”

Pros

There are some reliable learning options to take ideas from and the follow feature is a nice touch too.

Cons

It doesn't offer as large a course library as competitors like Udemy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JC
Juniper C.

E-Learning, 1-10 employees

More than a year

5.0

“beautiful templates, all-in-one power”

Pros

Building a professional website with Squarespace is very easy. The designer made templates look great, the drag and drop editor is simple to use and the platform handles everything from blogging to e‑commerce well in one place.

Cons

Making changes is usually pretty simple but there are times when I wish the design settings were a bit less restrictive compared with platforms that offer more open-ended editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW
Meagan W.

Accounting, 1-10 employees

Less than 6 months

4.0

“Offer top notch support”

Pros

Their templates look really good, customer support is actually available which feels like a huge plus these days when so many companies fall short there. It also comes with plenty of integrations.

Cons

The pricing was pretty high and I eventually had to switch to another provider because of it. Customization also felt somewhat limited, even though I did enjoy the template designs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SW
Sheena W.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“website setup was effortless”

Pros

Starting from zero with website building, I bought a template and still managed to put my site together without any trouble. Whenever I needed assistance, the Squarespace helpdesk was incredibly helpful and responsive.

Cons

Nothing comes to mind right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Kenny M.

Non-Profit Organization Management, 11-50 employees

More than a year

3.0

“beginner-friendly start, limited flexibility later”

Pros

Squarespace is very beginner-friendly. Setup is also easy as we were up and running quickly.

Cons

As your organization grows, the limited flexibility and lack of custom integrations can start to become a real issue.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

TH
Tessa H.

Retail, 1-10 employees

Less than 6 months

5.0

“flexible website customization”

Pros

Creating and customizing a website with Squarespace felt very easy and it gave me a lot of freedom to make the site look the way I wanted.

Cons

There wasn't really anything I disliked about it. I just ended up choosing a different website builder that matched my business needs better at that particular time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB
Michelle B.

Food & Beverages, 1-10 employees

Less than a year

5.0

“fantastic templates and customization”

Pros

Its templates are an excellent starting point when you need inspiration and a proper base to build your site. There are so many fonts to choose from, along with tons of customization options. Overall it gives you many ways to build a site based on your business type, plus helpful tools for setting up a shop page and strong integrations. If you sell products, you have many options to shape your store the way you want. The interface is also user friendly, clean and easy to understand. On top of that the basic shop plan is affordable for a small business.

Cons

One thing I'd love to see is more freedom with drag and drop placement. The grid layout can feel a bit restrictive when trying to position elements on a page. That said I'll admit I am not very knowledgeable about the practical side of web design so I am not sure whether grid-based structure is just a necessary part of how websites need to be built.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Graphic Design, 1-10 employees

More than a year

5.0

“beautiful templates save time”

Pros

The design quality is fantastic and the templates all look professional. As a graphic designer it cuts down my work time quite a bit.

Cons

There's a 14-day free trial but unfortunately there isn't a free plan available after that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TV
THRASSOS V.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“a game changer for small business”

Pros

Running a small business with this product has been a real game changer.

Cons

The hardware doesn't seem especially durable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SC
Sam C.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“beginner-friendly and ideal for small businesses”

Pros

It's very beginner-friendly which makes it a great option for small business owners who want something reliable and simple to work with.

Cons

It does miss a few customization options and the mobile resizing could definitely be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM
Blake M.

Writing and Editing, 1-10 employees

Less than 6 months

3.0

“affordable website, tougher setup”

Pros

The pricing for my website was a plus and I also appreciated the free option.

Cons

Putting the website together ended up being more difficult than I expected.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

RD
Robert D.

Sports, 1-10 employees

Less than 6 months

5.0

“flexible payments for many platforms”

Pros

One thing that really works well is how flexible the payment options are especially since they can be used across many different platforms.

Cons

The downside is the convenience fees that come with using the product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10