Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Farming, 1-10 employees
Less than a year
“website setup feels effortless”
Pros
Getting started with it was incredibly simple. Keeping the website updated and maintained feels almost effortless which is why I'd absolutely recommend it as a go-to option for building a website.
Cons
The templates look fantastic while still staying simple, practical and visually appealing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Alternative Medicine, 1-10 employees
Less than a year
“stylish site with strong functionality”
Pros
The website came out really well and we get lots of compliments on both how it looks and how well it works.
Cons
Getting the site to the point we needed on our own was challenging so we definitely had to bring in outside help. The cost is low as well.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Computer Games, 1-10 employees
More than a year
“user-friendly but pricey”
Pros
Running a small business website with Squarespace is about as user-friendly as it gets. Managing pages and keeping everything updated is very easy too.
Cons
For a one or two person business though it seems expensive. The pricing is on the higher side for such a small operation.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Mental Health Care, 1-10 employees
Less than a year
“Amazing website builder experience”
Pros
I use it for my website and overall I have been really satisfied with how it performs.
Cons
At times it hasn't felt very user friendly and it took me quite a while to figure out how to make certain edits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
Less than a year
“Beginner friendly tool”
Pros
This platform is very easy to use and it's an excellent fit for anyone with little to no background in web design.
Cons
Even though it's very user-friendly, I still wish it offered more page customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
Less than a year
“sleek tools for marketing”
Pros
Building and managing my marketing with Squarespace is really easy and it comes with plenty of features that make the whole process enjoyable. On top of that everything has a sleek, professional look.
Cons
The pricing feels a bit expensive for a small business like mine.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Publishing, 1-10 employees
Less than a year
“beginner-friendly setup, limited design freedom”
Pros
Getting started with it is beginner-friendly and the pricing is fairly affordable.
Cons
At the same time, it feels pretty restrictive when it comes to web design especially for someone who is still a beginner.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Program Development, 1-10 employees
Free Trial
“Great tools for selling courses”
Pros
The drag and drop editor makes building pages pretty easy and being able to handle subscriptions and purchases in one place is really useful. It works especially well for selling digital products like online courses.
Cons
The pricing feels high especially since each license only lets me build one website. On top of that I have to move to a more expensive plan if I want to add custom code integrations.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Writing and Editing, 11-50 employees
More than a year
“Allows build sites without coding”
Pros
Building and managing my website with Squarespace has been a really positive experience and I have been very happy with how everything turns out. It's very simple to use, even if you don't have any background in web development. The drag and drop tools make it possible to create professional, attractive websites without much hassle.
Cons
The only downside is that the pricing can feel a little high At times especially for smaller businesses. That's probably one of its bigger drawbacks and as a beginner some parts of the platform felt a bit overwhelming at first.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“stylish, flexible and well connected”
Pros
Squarespace delivers a nice mix of functionality and visual appeal. It's user-friendly, flexible enough for different needs and the integrations across multiple platforms work really well.
Cons
At times websites can feel a little less unique since you're still limited by certain themes and design structures.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Architecture & Planning, 1-10 employees
More than a year
“Stylish templates with great control”
Pros
The templates look decent and reliable and there's enough flexibility to shape the site the way you want without the platform being too hard to learn or use well.
Cons
Parts of the interface can feel a bit complex especially when you want more precise alignment on a smaller scale. I also wish a few of the tools offered more customization options so the design could be refined even further.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Cosmetics, 1-10 employees
Less than a year
“stylish templates, limited ecommerce”
Pros
One thing I really liked was the selection of templates available for building a website. There were plenty of attractive options to choose from which made it easier to create a site that looked professional.
Cons
The downside for me was that it didn't work well with ecommerce apps. That lack of compatibility was disappointing especially if you want to add more online selling features.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Insurance, 1-10 employees
More than a year
“Great value for websites”
Pros
The pricing has been good and I have used it to build both business sites and personal websites.
Cons
Needing to track down a referral just to get the best price is pretty annoying.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
Less than a year
“website setup made simple”
Pros
Getting my first website off the ground felt intimidating at the beginning but Squarespace made the whole process very smooth. It guided me step by step through setting up the site, domain, custom email and everything else I needed. I also really appreciate the clear analytics dashboard since it shows how many people are visiting my site and where they're coming from, whether that's a direct link, Facebook or other sources.
Cons
There was a small learning curve when I started figuring out the design side of the website but that's pretty normal with just about any platform. Once I got the hang of it, it really wasn't hard to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“strong for photo-heavy sites”
Pros
It worked really well for anything that relied heavily on photography and lots of images.
Cons
When it came to e‑commerce though it felt complex and didn't offer the finer details and flexibility I needed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Marketing and Advertising, 1-10 employees
More than a year
“powerful built-in marketing tools”
Pros
The site builder is easy to use and it comes with built-in tools that make handling marketing and website updates really convenient.
Cons
It offers less flexibility over website design compared with other platforms like WordPress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
More than a year
“stylish templates and quick launch”
Pros
Getting a modern website online is pretty easy with Squarespace. The wide selection of pre built templates makes it simple to put together something that looks really good without much hassle.
Cons
One thing that could be better is the BandsInTown widget/extension since the show listing dates don't include the year.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 1-10 employees
Less than a year
“user-friendly and gets it done”
Pros
The platform is user friendly, editing is simple and it gets the job done.
Cons
Updating the marketing bar can be a bit challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Financial Services, 500+ employees
More than a year
“powerful website builder”
Pros
With Squarespace, I can build powerful web pages using the resources they provide and that has been a big plus.
Cons
Honestly there really isn't anything about it that I specifically dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Apparel & Fashion, 1-10 employees
Less than 6 months
“sleek websites without the hassle”
Pros
Squarespace works really well as an all in one platform especially for anyone who wants to build a professional looking website without needing a lot of technical knowledge.
Cons
The part I am not a fan of is the limited flexibility and the pricing structure can feel restrictive too.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9