Sherri E.
Retail, 1-10 employees
More than a year
“offline access is a lifesaver”
Pros
Being able to keep using it offline has honestly been a lifesaver.
Cons
The terminal pricing is expensive and it's frustrating that established customers don't get access to discounts.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alan R.
Photography, 1-10 employees
More than a year
“website building without coding”
Pros
Creating a website from the ground up is simple with Squarespace and it doesn't require any coding skills or extra software.
Cons
It falls short when it comes to event scheduling and overall event management features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Leticia S.
Retail, 500+ employees
More than a year
“powerful website building tools”
Pros
Building and designing websites with Squarespace is very easy, even without any IT background. The drag and drop features and the WYSIWYG editor are the parts I like most because they make the whole process simple and user friendly.
Cons
On the rare occasions I run into a problem, the vendor's technical support team responds quickly and gets it resolved as soon as I reach out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Information Technology and Services, 1-10 employees
More than a year
“quick setup and simple payments”
Pros
Squarespace is user friendly and it offers simple ways to start collecting customer payments right away. Putting together a basic website is fast for a beginner and the interface includes uncomplicated tools that make updates hassle-free.
Cons
As a business expands and needs more advanced website functionality, it starts to feel a lot more restrictive. The same simple interface that works well for beginners can end up holding back advanced users who want to scale their site and keep building on the platform.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jacob K.
Environmental Services, 1-10 employees
Less than a year
“clean interface for payroll”
Pros
Using it for payroll has been really nice and the interface feels very organized and clean.
Cons
One thing that's missing is better support for learning how to use everything properly and get it all running smoothly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Ashley G.
Arts and Crafts, 1-10 employees
More than a year
“user-friendly site builder”
Pros
Squarespace does not take much time to use, even without any website building background. Overall the platform is very user‑friendly, the sites require little upkeep and handling shipping through this tool is simple. I also like that all fees and postage costs are clearly shown in the account which makes managing expenses very easy.
Cons
Honestly I don't have any complaints. It's been an excellent product for my small business and invoicing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob A.
Management Consulting, 1-10 employees
More than a year
“powerful ecommerce setup”
Pros
Getting an online store up and running with Squarespace is easy and the platform is very user-friendly. Setup is also quick and it includes a wide range of features that make it a great all in one option for e-commerce businesses.
Cons
The biggest downside is the pricing since it isn't the most affordable option out there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ryan S.
Religious Institutions, 1-10 employees
More than a year
“simple editor, helpful support”
Pros
The web interface is fairly easy to update and customize, although we did need assistance when it came to building the site.
Cons
We needed some guidance with the process of putting the website together.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Dilak S.
Design, 51-100 employees
More than a year
“versatile site building tools”
Pros
Squarespace comes with WYSIWYG editing tools and drag and drop features that make creating websites and landing pages much simpler.
Cons
It is the platform I rely on most for content management, SEO and website design and it has worked without any issues for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sharon Z.
Consumer Services, 1-10 employees
More than a year
“fast website launches”
Pros
Getting a site live with Squarespace is hard to beat. I have managed to build and launch two different websites in a single day. If your branding assets and guidelines are already prepared, you can put together a site quickly and end up with something fully functional, even without any technical experience.
Cons
The eCommerce tools do the job but they could definitely use a few updates and a bit more depth. Even with that it's still a really good place to start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan G.
Architecture & Planning, 51-100 employees
Less than a year
“flexible website builder”
Pros
Squarespace has been a really reliable option for my business especially for building websites. The drag and drop editor makes the whole process simple to work with and the customization options give it an extra advantage over other choices.
Cons
Up to this point, it has been excellent and I honestly haven't run into anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon L.
Management Consulting, 1-10 employees
More than a year
“powerful design tools and clean layout”
Pros
Building a site with Squarespace is very easy. The interface is modern, the navigation makes sense and it comes with strong features along with decent web design capabilities.
Cons
Compared with other website builders, it is on the pricier side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Katie H.
Design, 1-10 employees
More than a year
“stylish templates for professionals”
Pros
With Squarespace building and maintaining my professional interior design website has been really easy. The templates look beautiful and it's a great choice for anyone who wants a professional online presence without having to deal with technical skills.
Cons
My biggest frustration with this tool is that the customization options feel more limited than on other platforms and the pricing is a bit higher especially once you start adding advanced features. That can feel restrictive if you need a highly personalized site or you're working with a tight budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Jose L.
Industrial Automation, 1-10 employees
Less than a year
“fast setup with useful analytics”
Pros
Squarespace is a good website builder and the wide range of templates makes it easy to find something that fits our business needs. I also really like the analytics tools it includes.
Cons
The part I am least impressed with is the artificial intelligence. It could definitely use some improvement when it comes to creativity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristin P.
Transportation/ Trucking/ Railroad, 101-500 employees
Less than 6 months
“beautiful site templates”
Pros
Picking from the available website options is simple and it makes it easy to build a website that looks professional.
Cons
There really wasn't anything I disliked about the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tom D.
Photography, 1-10 employees
More than a year
“flexible field card payments”
Pros
Squarespace gives me a lot of flexibility when I need to process credit card payments while I am out in the field.
Cons
The fees can be a bit tough to deal with, though they're still lower than what a lot of competitors charge.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Trevor T.
Media Production, 1-10 employees
More than a year
“beautiful sites in minutes”
Pros
Putting together a professional, attractive website with Squarespace is really simple and that's been one of its biggest strengths for me.
Cons
One thing I wish it did better is offer more design suggestions because having extra ideas or guidance would make the creative process even better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sam J.
Utilities, 101-500 employees
Less than a year
“clean design and rich templates”
Pros
The simplicity of this software stood out to me. It's more user-friendly than any other website builder I have worked with and the level of detail put into it is genuinely impressive. Building websites and registering domain names feels very easy with it.
Cons
Pricing is probably the biggest downside and I think a lot of people would say the same. It does run a bit expensive but considering the number of templates and the security features included, it still feels worth the cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kim G.
Health, Wellness and Fitness, 11-50 employees
More than a year
“user-friendly website builder”
Pros
Even without much experience in building websites, I was still able to put together a professional, attractive site because the platform is very user friendly.
Cons
One limitation came up when I tried to change the color of just a few specific buttons since doing that required adjusting the entire color palette which changed every button color across the site. It was only an occasional edge case though and aside from that, the palette system actually saves a lot of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nele M.
Marketing and Advertising, 51-100 employees
Less than a year
“versatile templates and reliable support”
Pros
Building a professional website with Squarespace is very easy, even without much coding knowledge. The platform is user‑friendly, offers a wide selection of strong templates and includes built‑in tools for design, e‑commerce and SEO. It also makes adding features feel smooth and comes with dependable customer support.
Cons
Compared with some other website builders, it offers less flexibility when it comes to deep customization and expandable features which can feel limiting for more advanced users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9