Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SE

Sherri E.

Retail, 1-10 employees

More than a year

5.0
September 2024

offline access is a lifesaver

Pros

Being able to keep using it offline has honestly been a lifesaver.

Cons

The terminal pricing is expensive and it's frustrating that established customers don't get access to discounts.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AR

Alan R.

Photography, 1-10 employees

More than a year

4.0
September 2024

website building without coding

Pros

Creating a website from the ground up is simple with Squarespace and it doesn't require any coding skills or extra software.

Cons

It falls short when it comes to event scheduling and overall event management features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LS

Leticia S.

Retail, 500+ employees

More than a year

5.0
September 2024

powerful website building tools

Pros

Building and designing websites with Squarespace is very easy, even without any IT background. The drag and drop features and the WYSIWYG editor are the parts I like most because they make the whole process simple and user friendly.

Cons

On the rare occasions I run into a problem, the vendor's technical support team responds quickly and gets it resolved as soon as I reach out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0
September 2024

quick setup and simple payments

Pros

Squarespace is user friendly and it offers simple ways to start collecting customer payments right away. Putting together a basic website is fast for a beginner and the interface includes uncomplicated tools that make updates hassle-free.

Cons

As a business expands and needs more advanced website functionality, it starts to feel a lot more restrictive. The same simple interface that works well for beginners can end up holding back advanced users who want to scale their site and keep building on the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JK

Jacob K.

Environmental Services, 1-10 employees

Less than a year

3.0
September 2024

clean interface for payroll

Pros

Using it for payroll has been really nice and the interface feels very organized and clean.

Cons

One thing that's missing is better support for learning how to use everything properly and get it all running smoothly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

AG

Ashley G.

Arts and Crafts, 1-10 employees

More than a year

5.0
September 2024

user-friendly site builder

Pros

Squarespace does not take much time to use, even without any website building background. Overall the platform is very user‑friendly, the sites require little upkeep and handling shipping through this tool is simple. I also like that all fees and postage costs are clearly shown in the account which makes managing expenses very easy.

Cons

Honestly I don't have any complaints. It's been an excellent product for my small business and invoicing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA

Rob A.

Management Consulting, 1-10 employees

More than a year

5.0
September 2024

powerful ecommerce setup

Pros

Getting an online store up and running with Squarespace is easy and the platform is very user-friendly. Setup is also quick and it includes a wide range of features that make it a great all in one option for e-commerce businesses.

Cons

The biggest downside is the pricing since it isn't the most affordable option out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RS

Ryan S.

Religious Institutions, 1-10 employees

More than a year

4.0
September 2024

simple editor, helpful support

Pros

The web interface is fairly easy to update and customize, although we did need assistance when it came to building the site.

Cons

We needed some guidance with the process of putting the website together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DS

Dilak S.

Design, 51-100 employees

More than a year

5.0
September 2024

versatile site building tools

Pros

Squarespace comes with WYSIWYG editing tools and drag and drop features that make creating websites and landing pages much simpler.

Cons

It is the platform I rely on most for content management, SEO and website design and it has worked without any issues for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SZ

Sharon Z.

Consumer Services, 1-10 employees

More than a year

5.0
September 2024

fast website launches

Pros

Getting a site live with Squarespace is hard to beat. I have managed to build and launch two different websites in a single day. If your branding assets and guidelines are already prepared, you can put together a site quickly and end up with something fully functional, even without any technical experience.

Cons

The eCommerce tools do the job but they could definitely use a few updates and a bit more depth. Even with that it's still a really good place to start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Susan G.

Architecture & Planning, 51-100 employees

Less than a year

5.0
September 2024

flexible website builder

Pros

Squarespace has been a really reliable option for my business especially for building websites. The drag and drop editor makes the whole process simple to work with and the customization options give it an extra advantage over other choices.

Cons

Up to this point, it has been excellent and I honestly haven't run into anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL

Brandon L.

Management Consulting, 1-10 employees

More than a year

4.0
September 2024

powerful design tools and clean layout

Pros

Building a site with Squarespace is very easy. The interface is modern, the navigation makes sense and it comes with strong features along with decent web design capabilities.

Cons

Compared with other website builders, it is on the pricier side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KH

Katie H.

Design, 1-10 employees

More than a year

4.0
September 2024

stylish templates for professionals

Pros

With Squarespace building and maintaining my professional interior design website has been really easy. The templates look beautiful and it's a great choice for anyone who wants a professional online presence without having to deal with technical skills.

Cons

My biggest frustration with this tool is that the customization options feel more limited than on other platforms and the pricing is a bit higher especially once you start adding advanced features. That can feel restrictive if you need a highly personalized site or you're working with a tight budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JL

Jose L.

Industrial Automation, 1-10 employees

Less than a year

5.0
September 2024

fast setup with useful analytics

Pros

Squarespace is a good website builder and the wide range of templates makes it easy to find something that fits our business needs. I also really like the analytics tools it includes.

Cons

The part I am least impressed with is the artificial intelligence. It could definitely use some improvement when it comes to creativity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP

Kristin P.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than 6 months

5.0
September 2024

beautiful site templates

Pros

Picking from the available website options is simple and it makes it easy to build a website that looks professional.

Cons

There really wasn't anything I disliked about the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TD

Tom D.

Photography, 1-10 employees

More than a year

4.0
September 2024

flexible field card payments

Pros

Squarespace gives me a lot of flexibility when I need to process credit card payments while I am out in the field.

Cons

The fees can be a bit tough to deal with, though they're still lower than what a lot of competitors charge.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

TT

Trevor T.

Media Production, 1-10 employees

More than a year

4.0
August 2024

beautiful sites in minutes

Pros

Putting together a professional, attractive website with Squarespace is really simple and that's been one of its biggest strengths for me.

Cons

One thing I wish it did better is offer more design suggestions because having extra ideas or guidance would make the creative process even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SJ

Sam J.

Utilities, 101-500 employees

Less than a year

5.0
August 2024

clean design and rich templates

Pros

The simplicity of this software stood out to me. It's more user-friendly than any other website builder I have worked with and the level of detail put into it is genuinely impressive. Building websites and registering domain names feels very easy with it.

Cons

Pricing is probably the biggest downside and I think a lot of people would say the same. It does run a bit expensive but considering the number of templates and the security features included, it still feels worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KG

Kim G.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
August 2024

user-friendly website builder

Pros

Even without much experience in building websites, I was still able to put together a professional, attractive site because the platform is very user friendly.

Cons

One limitation came up when I tried to change the color of just a few specific buttons since doing that required adjusting the entire color palette which changed every button color across the site. It was only an occasional edge case though and aside from that, the palette system actually saves a lot of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NM

Nele M.

Marketing and Advertising, 51-100 employees

Less than a year

5.0
August 2024

versatile templates and reliable support

Pros

Building a professional website with Squarespace is very easy, even without much coding knowledge. The platform is user‑friendly, offers a wide selection of strong templates and includes built‑in tools for design, e‑commerce and SEO. It also makes adding features feel smooth and comes with dependable customer support.

Cons

Compared with some other website builders, it offers less flexibility when it comes to deep customization and expandable features which can feel limiting for more advanced users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9