Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ML
Marie L.

Animation, 1-10 employees

More than a year

5.0

“fantastic support and templates”

Pros

One thing that really stood out with Squarespace was the customer support. They offer 24/7 help through email, live chat and other online resources which made a big difference. I also really enjoyed the templates. Squarespace provides a broad selection of customizable designs that work well for all kinds of needs.

Cons

The part I wasn't thrilled about was the pricing. It costs more than a lot of its competitors especially when it comes to the e-commerce plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BO
Bryanna O.

Consumer Services, 51-100 employees

More than a year

4.0

“simple website management”

Pros

Managing my company's website with Squarespace has been really easy and I genuinely enjoy how simple it is to use day to day.

Cons

At this point, I honestly don't have anything negative to mention in this section.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AE
Aaron E.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Top platform!”

Pros

The platform has an elegant design and a modern interface that feels smooth and simple to use.

Cons

I really don't have any complaints. It does cost a bit more than some other options but I think the value makes up for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE
Sherri E.

Retail, 1-10 employees

More than a year

5.0

“offline access is a lifesaver”

Pros

Being able to keep using it offline has honestly been a lifesaver.

Cons

The terminal pricing is expensive and it's frustrating that established customers don't get access to discounts.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AR
Alan R.

Photography, 1-10 employees

More than a year

4.0

“website building without coding”

Pros

Creating a website from the ground up is simple with Squarespace and it doesn't require any coding skills or extra software.

Cons

It falls short when it comes to event scheduling and overall event management features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LS
Leticia S.

Retail, 500+ employees

More than a year

5.0

“powerful website building tools”

Pros

Building and designing websites with Squarespace is very easy, even without any IT background. The drag and drop features and the WYSIWYG editor are the parts I like most because they make the whole process simple and user friendly.

Cons

On the rare occasions I run into a problem, the vendor's technical support team responds quickly and gets it resolved as soon as I reach out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0

“quick setup and simple payments”

Pros

Squarespace is user friendly and it offers simple ways to start collecting customer payments right away. Putting together a basic website is fast for a beginner and the interface includes uncomplicated tools that make updates hassle-free.

Cons

As a business expands and needs more advanced website functionality, it starts to feel a lot more restrictive. The same simple interface that works well for beginners can end up holding back advanced users who want to scale their site and keep building on the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JK
Jacob K.

Environmental Services, 1-10 employees

Less than a year

3.0

“clean interface for payroll”

Pros

Using it for payroll has been really nice and the interface feels very organized and clean.

Cons

One thing that's missing is better support for learning how to use everything properly and get it all running smoothly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

AG
Ashley G.

Arts and Crafts, 1-10 employees

More than a year

5.0

“user-friendly site builder”

Pros

Squarespace does not take much time to use, even without any website building background. Overall the platform is very user‑friendly, the sites require little upkeep and handling shipping through this tool is simple. I also like that all fees and postage costs are clearly shown in the account which makes managing expenses very easy.

Cons

Honestly I don't have any complaints. It's been an excellent product for my small business and invoicing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA
Rob A.

Management Consulting, 1-10 employees

More than a year

5.0

“powerful ecommerce setup”

Pros

Getting an online store up and running with Squarespace is easy and the platform is very user-friendly. Setup is also quick and it includes a wide range of features that make it a great all in one option for e-commerce businesses.

Cons

The biggest downside is the pricing since it isn't the most affordable option out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RS
Ryan S.

Religious Institutions, 1-10 employees

More than a year

4.0

“simple editor, helpful support”

Pros

The web interface is fairly easy to update and customize, although we did need assistance when it came to building the site.

Cons

We needed some guidance with the process of putting the website together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DS
Dilak S.

Design, 51-100 employees

More than a year

5.0

“versatile site building tools”

Pros

Squarespace comes with WYSIWYG editing tools and drag and drop features that make creating websites and landing pages much simpler.

Cons

It is the platform I rely on most for content management, SEO and website design and it has worked without any issues for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SZ
Sharon Z.

Consumer Services, 1-10 employees

More than a year

5.0

“fast website launches”

Pros

Getting a site live with Squarespace is hard to beat. I have managed to build and launch two different websites in a single day. If your branding assets and guidelines are already prepared, you can put together a site quickly and end up with something fully functional, even without any technical experience.

Cons

The eCommerce tools do the job but they could definitely use a few updates and a bit more depth. Even with that it's still a really good place to start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG
Susan G.

Architecture & Planning, 51-100 employees

Less than a year

5.0

“flexible website builder”

Pros

Squarespace has been a really reliable option for my business especially for building websites. The drag and drop editor makes the whole process simple to work with and the customization options give it an extra advantage over other choices.

Cons

Up to this point, it has been excellent and I honestly haven't run into anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL
Brandon L.

Management Consulting, 1-10 employees

More than a year

4.0

“powerful design tools and clean layout”

Pros

Building a site with Squarespace is very easy. The interface is modern, the navigation makes sense and it comes with strong features along with decent web design capabilities.

Cons

Compared with other website builders, it is on the pricier side.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KH
Katie H.

Design, 1-10 employees

More than a year

4.0

“stylish templates for professionals”

Pros

With Squarespace building and maintaining my professional interior design website has been really easy. The templates look beautiful and it's a great choice for anyone who wants a professional online presence without having to deal with technical skills.

Cons

My biggest frustration with this tool is that the customization options feel more limited than on other platforms and the pricing is a bit higher especially once you start adding advanced features. That can feel restrictive if you need a highly personalized site or you're working with a tight budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JL
Jose L.

Industrial Automation, 1-10 employees

Less than a year

5.0

“fast setup with useful analytics”

Pros

Squarespace is a good website builder and the wide range of templates makes it easy to find something that fits our business needs. I also really like the analytics tools it includes.

Cons

The part I am least impressed with is the artificial intelligence. It could definitely use some improvement when it comes to creativity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP
Kristin P.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than 6 months

5.0

“beautiful site templates”

Pros

Picking from the available website options is simple and it makes it easy to build a website that looks professional.

Cons

There really wasn't anything I disliked about the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TD
Tom D.

Photography, 1-10 employees

More than a year

4.0

“flexible field card payments”

Pros

Squarespace gives me a lot of flexibility when I need to process credit card payments while I am out in the field.

Cons

The fees can be a bit tough to deal with, though they're still lower than what a lot of competitors charge.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

TT
Trevor T.

Media Production, 1-10 employees

More than a year

4.0

“beautiful sites in minutes”

Pros

Putting together a professional, attractive website with Squarespace is really simple and that's been one of its biggest strengths for me.

Cons

One thing I wish it did better is offer more design suggestions because having extra ideas or guidance would make the creative process even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8