Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Animation, 1-10 employees
More than a year
“fantastic support and templates”
Pros
One thing that really stood out with Squarespace was the customer support. They offer 24/7 help through email, live chat and other online resources which made a big difference. I also really enjoyed the templates. Squarespace provides a broad selection of customizable designs that work well for all kinds of needs.
Cons
The part I wasn't thrilled about was the pricing. It costs more than a lot of its competitors especially when it comes to the e-commerce plans.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
More than a year
“simple website management”
Pros
Managing my company's website with Squarespace has been really easy and I genuinely enjoy how simple it is to use day to day.
Cons
At this point, I honestly don't have anything negative to mention in this section.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“Top platform!”
Pros
The platform has an elegant design and a modern interface that feels smooth and simple to use.
Cons
I really don't have any complaints. It does cost a bit more than some other options but I think the value makes up for it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“offline access is a lifesaver”
Pros
Being able to keep using it offline has honestly been a lifesaver.
Cons
The terminal pricing is expensive and it's frustrating that established customers don't get access to discounts.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Photography, 1-10 employees
More than a year
“website building without coding”
Pros
Creating a website from the ground up is simple with Squarespace and it doesn't require any coding skills or extra software.
Cons
It falls short when it comes to event scheduling and overall event management features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Retail, 500+ employees
More than a year
“powerful website building tools”
Pros
Building and designing websites with Squarespace is very easy, even without any IT background. The drag and drop features and the WYSIWYG editor are the parts I like most because they make the whole process simple and user friendly.
Cons
On the rare occasions I run into a problem, the vendor's technical support team responds quickly and gets it resolved as soon as I reach out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“quick setup and simple payments”
Pros
Squarespace is user friendly and it offers simple ways to start collecting customer payments right away. Putting together a basic website is fast for a beginner and the interface includes uncomplicated tools that make updates hassle-free.
Cons
As a business expands and needs more advanced website functionality, it starts to feel a lot more restrictive. The same simple interface that works well for beginners can end up holding back advanced users who want to scale their site and keep building on the platform.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Environmental Services, 1-10 employees
Less than a year
“clean interface for payroll”
Pros
Using it for payroll has been really nice and the interface feels very organized and clean.
Cons
One thing that's missing is better support for learning how to use everything properly and get it all running smoothly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Arts and Crafts, 1-10 employees
More than a year
“user-friendly site builder”
Pros
Squarespace does not take much time to use, even without any website building background. Overall the platform is very user‑friendly, the sites require little upkeep and handling shipping through this tool is simple. I also like that all fees and postage costs are clearly shown in the account which makes managing expenses very easy.
Cons
Honestly I don't have any complaints. It's been an excellent product for my small business and invoicing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“powerful ecommerce setup”
Pros
Getting an online store up and running with Squarespace is easy and the platform is very user-friendly. Setup is also quick and it includes a wide range of features that make it a great all in one option for e-commerce businesses.
Cons
The biggest downside is the pricing since it isn't the most affordable option out there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“simple editor, helpful support”
Pros
The web interface is fairly easy to update and customize, although we did need assistance when it came to building the site.
Cons
We needed some guidance with the process of putting the website together.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Design, 51-100 employees
More than a year
“versatile site building tools”
Pros
Squarespace comes with WYSIWYG editing tools and drag and drop features that make creating websites and landing pages much simpler.
Cons
It is the platform I rely on most for content management, SEO and website design and it has worked without any issues for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
More than a year
“fast website launches”
Pros
Getting a site live with Squarespace is hard to beat. I have managed to build and launch two different websites in a single day. If your branding assets and guidelines are already prepared, you can put together a site quickly and end up with something fully functional, even without any technical experience.
Cons
The eCommerce tools do the job but they could definitely use a few updates and a bit more depth. Even with that it's still a really good place to start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 51-100 employees
Less than a year
“flexible website builder”
Pros
Squarespace has been a really reliable option for my business especially for building websites. The drag and drop editor makes the whole process simple to work with and the customization options give it an extra advantage over other choices.
Cons
Up to this point, it has been excellent and I honestly haven't run into anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“powerful design tools and clean layout”
Pros
Building a site with Squarespace is very easy. The interface is modern, the navigation makes sense and it comes with strong features along with decent web design capabilities.
Cons
Compared with other website builders, it is on the pricier side.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Design, 1-10 employees
More than a year
“stylish templates for professionals”
Pros
With Squarespace building and maintaining my professional interior design website has been really easy. The templates look beautiful and it's a great choice for anyone who wants a professional online presence without having to deal with technical skills.
Cons
My biggest frustration with this tool is that the customization options feel more limited than on other platforms and the pricing is a bit higher especially once you start adding advanced features. That can feel restrictive if you need a highly personalized site or you're working with a tight budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Industrial Automation, 1-10 employees
Less than a year
“fast setup with useful analytics”
Pros
Squarespace is a good website builder and the wide range of templates makes it easy to find something that fits our business needs. I also really like the analytics tools it includes.
Cons
The part I am least impressed with is the artificial intelligence. It could definitely use some improvement when it comes to creativity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 101-500 employees
Less than 6 months
“beautiful site templates”
Pros
Picking from the available website options is simple and it makes it easy to build a website that looks professional.
Cons
There really wasn't anything I disliked about the website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Photography, 1-10 employees
More than a year
“flexible field card payments”
Pros
Squarespace gives me a lot of flexibility when I need to process credit card payments while I am out in the field.
Cons
The fees can be a bit tough to deal with, though they're still lower than what a lot of competitors charge.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Media Production, 1-10 employees
More than a year
“beautiful sites in minutes”
Pros
Putting together a professional, attractive website with Squarespace is really simple and that's been one of its biggest strengths for me.
Cons
One thing I wish it did better is offer more design suggestions because having extra ideas or guidance would make the creative process even better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8