Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ZM

Ziggy M.

Airlines/ Aviation, 11-50 employees

Free Trial

4.0
August 2024

Almost everything stands out

Pros

There's a really nice selection of website design templates to choose from and they make the site look professional.

Cons

Using the script embed feature is fairly tricky and updates take a while to refresh.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LT

London T.

Broadcast Media, 1-10 employees

Less than a year

4.0
August 2024

Really flexible integrations

Pros

The platform felt very user friendly and I appreciated how many products could be integrated directly into the website.

Cons

Getting everything configured at the beginning was a bit more involved than I expected. To be fair, I didn't watch the videos so it took me a little while to figure out how to set things up. Even so, it was still much easier than building the site from scratch with code.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JK

Justine K.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
August 2024

modern site builder for small teams

Pros

Squarespace makes it simple to create a modern looking website and covers most basic needs well. It's easy enough for just about anyone to pick up which works especially well for a small team where everyone handles a bit of everything.

Cons

One downside is that customer support can be pretty slow. They do get back to you eventually but waiting on replies when something feels urgent can be really frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

AA

Adriana A.

Consumer Services, 1-10 employees

Less than 6 months

5.0
August 2024

love everything about it

Pros

Honestly I absolutely love everything about Squarespace.

Cons

To be honest, there isn't really anything on my list that I like the least.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR

Taylor R.

Events Services, 1-10 employees

More than a year

5.0
August 2024

versatile templates for any skill level

Pros

Squarespace comes with a really versatile selection of pre-formatted templates and user friendly formatting tools. That makes it a good fit for website designers at pretty much any skill level, whether beginner, intermediate or advanced. I was able to build my website from a blank canvas without much trouble, using their suggested design combinations as a helpful reference.

Cons

One thing I wish it offered is the ability to upload my own font files which would give me access to more unique typography and a wider range of font choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Morgan T.

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2024

stylish templates for online stores

Pros

The platform is very user friendly, the templates look modern and it works especially well for portfolios and small businesses. The e-commerce features are also strong which makes selling online a great experience.

Cons

Customization can feel a bit restricted and there are fewer third-party integrations available compared to some competing platforms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BR

Brian R.

E-Learning, 1-10 employees

Free Trial

4.0
August 2024

Pretty strong design

Pros

There's a really wide selection of templates to choose from which makes it enjoyable to find a design that fits what I need.

Cons

I just wish there were more customization options available when building sites since that would make the platform even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HK

Hye K.

Marketing and Advertising, 500+ employees

Free Trial

4.0
August 2024

quick setup for small sites

Pros

After spending a few days trying out Squarespace, I would say it is a good choice for small business owners or individuals who want to get a website up quickly and have it look complete without much hassle.

Cons

I do wish the design choices were a bit more refined and some of the business features could definitely be developed further.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NM

Ngechu M.

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2024

powerful wysiwyg website builder

Pros

The WYSIWYG editor tools in Squarespace make building websites really simple.

Cons

A few of its offerings feel expensive compared to other options especially domain registration.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KC

Kelley C.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
August 2024

appointment booking works beautifully

Pros

It was easy to set up and booking appointments along with sending appointment reminders works really well.

Cons

Honestly I have nothing negative to say. It's been a 10/10 experience and I'd highly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Lenecca M.

Retail, 1-10 employees

Less than a year

5.0
August 2024

perfect for small business payments

Pros

Squarespace has been a fantastic fit for my small business especially when it comes to handling payments. Accessing the payment processing features is simple and convenient which makes day to day use much easier.

Cons

I honestly have not run into any issues. Everything has been working well for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Kellie G.

Arts and Crafts, 1-10 employees

More than a year

4.0
August 2024

Overall integration shines

Pros

It integrates really well with apps like Etsy and Squareup. Setting everything up with a template is also not a hassle which made the initial process quick and easy.

Cons

One thing that gets frustrating is editing shop items after importing them from Etsy since it is a bit confusing and very much like a one-time setup. I have also had a poor experience with customer service for one of my web domains.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

MG

Michael G.

Consumer Services, 11-50 employees

More than a year

5.0
August 2024

Ideal site builder

Pros

Squarespace is really simple to work with. The interface is user friendly and it helps create a professional end product.

Cons

I honestly don't have anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WC

Wanita C.

Health, Wellness and Fitness, 1-10 employees

Free Trial

3.0
August 2024

convenient business tools, rough suspension

Pros

Having all the business-related products in one place was really convenient and made the platform useful to work with.

Cons

Once my trial ended, my website got suspended because they apparently suspected fraudulent activity, even though that was absolutely not what I was doing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

MS

Misha S.

Computer Software, 1-10 employees

Less than a year

5.0
August 2024

simple setup for non-tech users

Pros

This software is very easy to use which makes it especially helpful for someone who isn't very tech-savvy.

Cons

I just wish the pricing was more affordable especially when it comes to scaling up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JG

Joseph G.

Broadcast Media, 1-10 employees

More than a year

5.0
August 2024

clean setup for web pages

Pros

Setting up web pages with this e‑commerce platform is very easy and simple.

Cons

There isn't a simple way to deposit cash at an ATM but aside from that, everything worked fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mitchell A.

E-Learning, 1-10 employees

Less than 6 months

4.0
August 2024

Pretty beginner friendly setup

Pros

It is a very beginner friendly. The drag and drop editor is easy to use and the templates have a modern look. Another plus is that websites seem to display nicely across different browsers.

Cons

The downside is that it can be a little expensive compared with other platforms. The initial setup is simple enough but the more advanced features do come with a learning curve. Customer support can also be hit or miss since the quality of help seems to vary.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JM

Jaqlyn M.

Automotive, 11-50 employees

More than a year

3.0
August 2024

sleek templates but pricey

Pros

Squarespace offers good designs and works well for people who don't want to handle all the heavy lifting of building a website since you can mostly just plug your content into the available templates.

Cons

It feels overpriced for what you actually get. After a while, the templates start to look too similar and anything beyond basic text edits usually means needing help from customer support or a service rep.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

AT

Arman T.

Financial Services, 11-50 employees

More than a year

5.0
August 2024

Appreciate the helpful support

Pros

Building a website from scratch with Squarespace is very doable even without any web development background since it comes with a good range of features. The uptime has also been excellent and their support team is available whenever help is needed.

Cons

At times it doesn't feel as flexible as I'd want which can make adding custom features a bit difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LM

Lianne M.

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2024

Gives independence!

Pros

The templates look professional and the platform is easy to use. I can handle updates and changes myself without needing to hire a programmer.

Cons

Over time, it has become a bit more complicated than it used to be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10