Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LG
Lydia G.

Arts and Crafts, 1-10 employees

Less than a year

5.0

“Simple website building platform”

Pros

This is incredibly easy to use. I could move through the platform without any trouble and showing my team how everything works took almost no effort at all.

Cons

Honestly I don't have any complaints. It is very well designed and does an amazing job for building a business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM
Greg M.

Marketing and Advertising, 51-100 employees

Less than a year

2.0

“Disappointing platform”

Pros

It's an affordable option for building a website when you're just getting started.

Cons

That lower price really shows in the overall experience. You get what you pay for and it's not a very good website platform.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

JK
Jasmine K.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Premium website design win”

Pros

Creating premium-looking websites with Squarespace has been something I have really enjoyed.

Cons

Honestly there isn't anything about this program that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZM
Ziggy M.

Airlines/ Aviation, 11-50 employees

Free Trial

4.0

“Almost everything stands out”

Pros

There's a really nice selection of website design templates to choose from and they make the site look professional.

Cons

Using the script embed feature is fairly tricky and updates take a while to refresh.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LT
London T.

Broadcast Media, 1-10 employees

Less than a year

4.0

“Really flexible integrations”

Pros

The platform felt very user friendly and I appreciated how many products could be integrated directly into the website.

Cons

Getting everything configured at the beginning was a bit more involved than I expected. To be fair, I didn't watch the videos so it took me a little while to figure out how to set things up. Even so, it was still much easier than building the site from scratch with code.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JK
Justine K.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“modern site builder for small teams”

Pros

Squarespace makes it simple to create a modern looking website and covers most basic needs well. It's easy enough for just about anyone to pick up which works especially well for a small team where everyone handles a bit of everything.

Cons

One downside is that customer support can be pretty slow. They do get back to you eventually but waiting on replies when something feels urgent can be really frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

AA
Adriana A.

Consumer Services, 1-10 employees

Less than 6 months

5.0

“love everything about it”

Pros

Honestly I absolutely love everything about Squarespace.

Cons

To be honest, there isn't really anything on my list that I like the least.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR
Taylor R.

Events Services, 1-10 employees

More than a year

5.0

“versatile templates for any skill level”

Pros

Squarespace comes with a really versatile selection of pre-formatted templates and user friendly formatting tools. That makes it a good fit for website designers at pretty much any skill level, whether beginner, intermediate or advanced. I was able to build my website from a blank canvas without much trouble, using their suggested design combinations as a helpful reference.

Cons

One thing I wish it offered is the ability to upload my own font files which would give me access to more unique typography and a wider range of font choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT
Morgan T.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“stylish templates for online stores”

Pros

The platform is very user friendly, the templates look modern and it works especially well for portfolios and small businesses. The e-commerce features are also strong which makes selling online a great experience.

Cons

Customization can feel a bit restricted and there are fewer third-party integrations available compared to some competing platforms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BR
Brian R.

E-Learning, 1-10 employees

Free Trial

4.0

“Pretty strong design”

Pros

There's a really wide selection of templates to choose from which makes it enjoyable to find a design that fits what I need.

Cons

I just wish there were more customization options available when building sites since that would make the platform even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HK
Hye K.

Marketing and Advertising, 500+ employees

Free Trial

4.0

“quick setup for small sites”

Pros

After spending a few days trying out Squarespace, I would say it is a good choice for small business owners or individuals who want to get a website up quickly and have it look complete without much hassle.

Cons

I do wish the design choices were a bit more refined and some of the business features could definitely be developed further.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NM
Ngechu M.

Information Technology and Services, 51-100 employees

More than a year

5.0

“powerful wysiwyg website builder”

Pros

The WYSIWYG editor tools in Squarespace make building websites really simple.

Cons

A few of its offerings feel expensive compared to other options especially domain registration.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KC
Kelley C.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“appointment booking works beautifully”

Pros

It was easy to set up and booking appointments along with sending appointment reminders works really well.

Cons

Honestly I have nothing negative to say. It's been a 10/10 experience and I'd highly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM
Lenecca M.

Retail, 1-10 employees

Less than a year

5.0

“perfect for small business payments”

Pros

Squarespace has been a fantastic fit for my small business especially when it comes to handling payments. Accessing the payment processing features is simple and convenient which makes day to day use much easier.

Cons

I honestly have not run into any issues. Everything has been working well for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Kellie G.

Arts and Crafts, 1-10 employees

More than a year

4.0

“Overall integration shines”

Pros

It integrates really well with apps like Etsy and Squareup. Setting everything up with a template is also not a hassle which made the initial process quick and easy.

Cons

One thing that gets frustrating is editing shop items after importing them from Etsy since it is a bit confusing and very much like a one-time setup. I have also had a poor experience with customer service for one of my web domains.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

MG
Michael G.

Consumer Services, 11-50 employees

More than a year

5.0

“Ideal site builder”

Pros

Squarespace is really simple to work with. The interface is user friendly and it helps create a professional end product.

Cons

I honestly don't have anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WC
Wanita C.

Health, Wellness and Fitness, 1-10 employees

Free Trial

3.0

“convenient business tools, rough suspension”

Pros

Having all the business-related products in one place was really convenient and made the platform useful to work with.

Cons

Once my trial ended, my website got suspended because they apparently suspected fraudulent activity, even though that was absolutely not what I was doing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

MS
Misha S.

Computer Software, 1-10 employees

Less than a year

5.0

“simple setup for non-tech users”

Pros

This software is very easy to use which makes it especially helpful for someone who isn't very tech-savvy.

Cons

I just wish the pricing was more affordable especially when it comes to scaling up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JG
Joseph G.

Broadcast Media, 1-10 employees

More than a year

5.0

“clean setup for web pages”

Pros

Setting up web pages with this e‑commerce platform is very easy and simple.

Cons

There isn't a simple way to deposit cash at an ATM but aside from that, everything worked fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Mitchell A.

E-Learning, 1-10 employees

Less than 6 months

4.0

“Pretty beginner friendly setup”

Pros

It is a very beginner friendly. The drag and drop editor is easy to use and the templates have a modern look. Another plus is that websites seem to display nicely across different browsers.

Cons

The downside is that it can be a little expensive compared with other platforms. The initial setup is simple enough but the more advanced features do come with a learning curve. Customer support can also be hit or miss since the quality of help seems to vary.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6