Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Arts and Crafts, 1-10 employees
Less than a year
“Simple website building platform”
Pros
This is incredibly easy to use. I could move through the platform without any trouble and showing my team how everything works took almost no effort at all.
Cons
Honestly I don't have any complaints. It is very well designed and does an amazing job for building a business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
Less than a year
“Disappointing platform”
Pros
It's an affordable option for building a website when you're just getting started.
Cons
That lower price really shows in the overall experience. You get what you pay for and it's not a very good website platform.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
3
Marketing and Advertising, 1-10 employees
More than a year
“Premium website design win”
Pros
Creating premium-looking websites with Squarespace has been something I have really enjoyed.
Cons
Honestly there isn't anything about this program that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Airlines/ Aviation, 11-50 employees
Free Trial
“Almost everything stands out”
Pros
There's a really nice selection of website design templates to choose from and they make the site look professional.
Cons
Using the script embed feature is fairly tricky and updates take a while to refresh.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Broadcast Media, 1-10 employees
Less than a year
“Really flexible integrations”
Pros
The platform felt very user friendly and I appreciated how many products could be integrated directly into the website.
Cons
Getting everything configured at the beginning was a bit more involved than I expected. To be fair, I didn't watch the videos so it took me a little while to figure out how to set things up. Even so, it was still much easier than building the site from scratch with code.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“modern site builder for small teams”
Pros
Squarespace makes it simple to create a modern looking website and covers most basic needs well. It's easy enough for just about anyone to pick up which works especially well for a small team where everyone handles a bit of everything.
Cons
One downside is that customer support can be pretty slow. They do get back to you eventually but waiting on replies when something feels urgent can be really frustrating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Consumer Services, 1-10 employees
Less than 6 months
“love everything about it”
Pros
Honestly I absolutely love everything about Squarespace.
Cons
To be honest, there isn't really anything on my list that I like the least.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Events Services, 1-10 employees
More than a year
“versatile templates for any skill level”
Pros
Squarespace comes with a really versatile selection of pre-formatted templates and user friendly formatting tools. That makes it a good fit for website designers at pretty much any skill level, whether beginner, intermediate or advanced. I was able to build my website from a blank canvas without much trouble, using their suggested design combinations as a helpful reference.
Cons
One thing I wish it offered is the ability to upload my own font files which would give me access to more unique typography and a wider range of font choices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“stylish templates for online stores”
Pros
The platform is very user friendly, the templates look modern and it works especially well for portfolios and small businesses. The e-commerce features are also strong which makes selling online a great experience.
Cons
Customization can feel a bit restricted and there are fewer third-party integrations available compared to some competing platforms.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
Free Trial
“Pretty strong design”
Pros
There's a really wide selection of templates to choose from which makes it enjoyable to find a design that fits what I need.
Cons
I just wish there were more customization options available when building sites since that would make the platform even better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 500+ employees
Free Trial
“quick setup for small sites”
Pros
After spending a few days trying out Squarespace, I would say it is a good choice for small business owners or individuals who want to get a website up quickly and have it look complete without much hassle.
Cons
I do wish the design choices were a bit more refined and some of the business features could definitely be developed further.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 51-100 employees
More than a year
“powerful wysiwyg website builder”
Pros
The WYSIWYG editor tools in Squarespace make building websites really simple.
Cons
A few of its offerings feel expensive compared to other options especially domain registration.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“appointment booking works beautifully”
Pros
It was easy to set up and booking appointments along with sending appointment reminders works really well.
Cons
Honestly I have nothing negative to say. It's been a 10/10 experience and I'd highly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“perfect for small business payments”
Pros
Squarespace has been a fantastic fit for my small business especially when it comes to handling payments. Accessing the payment processing features is simple and convenient which makes day to day use much easier.
Cons
I honestly have not run into any issues. Everything has been working well for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“Overall integration shines”
Pros
It integrates really well with apps like Etsy and Squareup. Setting everything up with a template is also not a hassle which made the initial process quick and easy.
Cons
One thing that gets frustrating is editing shop items after importing them from Etsy since it is a bit confusing and very much like a one-time setup. I have also had a poor experience with customer service for one of my web domains.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Consumer Services, 11-50 employees
More than a year
“Ideal site builder”
Pros
Squarespace is really simple to work with. The interface is user friendly and it helps create a professional end product.
Cons
I honestly don't have anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Free Trial
“convenient business tools, rough suspension”
Pros
Having all the business-related products in one place was really convenient and made the platform useful to work with.
Cons
Once my trial ended, my website got suspended because they apparently suspected fraudulent activity, even though that was absolutely not what I was doing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Computer Software, 1-10 employees
Less than a year
“simple setup for non-tech users”
Pros
This software is very easy to use which makes it especially helpful for someone who isn't very tech-savvy.
Cons
I just wish the pricing was more affordable especially when it comes to scaling up.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Broadcast Media, 1-10 employees
More than a year
“clean setup for web pages”
Pros
Setting up web pages with this e‑commerce platform is very easy and simple.
Cons
There isn't a simple way to deposit cash at an ATM but aside from that, everything worked fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than 6 months
“Pretty beginner friendly setup”
Pros
It is a very beginner friendly. The drag and drop editor is easy to use and the templates have a modern look. Another plus is that websites seem to display nicely across different browsers.
Cons
The downside is that it can be a little expensive compared with other platforms. The initial setup is simple enough but the more advanced features do come with a learning curve. Customer support can also be hit or miss since the quality of help seems to vary.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6